The Latency Goldilocks Zone Explained

Agentic Conversations (formally mlops.community) · May 12, 2026 · 48m · transcript

Rafael (Head of Innovation, iFood) and Daniel (Data and AI Manager, iFood) pull back the curtain on ILO-Agent — iFood's conversational AI ordering system built for 200 million users across Latin America. Recorded live at AI House Amsterdam, this conversation goes deep into the engineering and product decisions behind building recommendation systems and agentic AI, and why the speed of your AI's response might actually be destroying user trust.

The Latency Goldilocks Zone Explained // MLOps Podcast #376 with iFood's Rafael Borger (Head of Innovation) and Daniel Wolbert (Data and AI Manager)

🍕…