Latest / Roast the Post Podcast / Senior Manager, Partner Success: The CPG Hunger Games
Transcript
- 0:09SPEAKER_00: So, here we are.
- 0:13SPEAKER_00: it's my week this week to bring a job post to the table.
- 0:16SPEAKER_00: And this job post
- 0:18SPEAKER_00: that I found, I find really interesting.
- 0:20SPEAKER_00: It's really interesting for me because
- 0:25SPEAKER_00: the role and the organization fits into startups and scale-ups and
- 0:31SPEAKER_00: entrepreneurship.
- 0:32SPEAKER_00: So this organization, they exist to help give
- 0:37SPEAKER_00: a bit of a grassroots network and kind of a scaffolding for
- 0:42SPEAKER_00: new companies that are in the CPG space, consumer packaged goods.
- 0:45SPEAKER_00: And
- 0:47there's a lot of companies,
- 0:48startup companies in this industry association
- 0:52SPEAKER_00: that are in food and beverage.
- 0:53SPEAKER_00: And to me, that's really cool.
- 0:55SPEAKER_00: It's like we're
- 0:56innovating in food and beverage and there's this support
- 0:58network around it
- 1:00to help these companies grow because we all know there's tons
- 1:03of competition in
- 1:05CPG food and beverage like Coca-Cola and PepsiCo pretty much
- 1:08own the entire
- 1:09SPEAKER_00: planet when it comes to food and beverage, right?
- 1:11SPEAKER_01: So the fact that
- 1:14SPEAKER_01: this organization exists feels meaningful.
- 1:15SPEAKER_01: I really kind of dig it.
- 1:15SPEAKER_01: So
- 1:16SPEAKER_01: this organization exists feels meaningful.
- 1:17SPEAKER_01: I really kind of dig it.
- 1:17SPEAKER_01: So
- 1:18SPEAKER_01: that's why I'm super excited to get into it.
- 1:21SPEAKER_01: Amazing.
- 1:21SPEAKER_01: That sounds very interesting.
- 1:22SPEAKER_01: And I think if you've been listening
- 1:26for a while,
- 1:26you know this,
- 1:27but I think it's important to remind everyone that I
- 1:29SPEAKER_01: have not seen this job posting whatsoever.
- 1:31SPEAKER_01: We alternate.
- 1:33SPEAKER_01: And so Paul's
- 1:34SPEAKER_01: hosting, he chose the job posting.
- 1:34SPEAKER_01: This is like absolutely new information,
- 1:38which I think is always the best way to to approach it and to
- 1:40give our true
- 1:43SPEAKER_01: gut reaction.
- 1:43SPEAKER_01: That's part of the reason why we do it, to the job
- 1:46SPEAKER_01: postings.
- 1:46SPEAKER_01: And when you're excited about the one that you're bringing in
- 1:52SPEAKER_00: and what the company's trying to do, like yeah, it just makes it all that
- 1:56SPEAKER_00: much better.
- 1:56SPEAKER_00: So, really looking forward to this one.
- 1:59Plus,
- 1:59when we don't know what the other person is bringing to the
- 2:00table,
- 2:01it
- 2:02gives us each a lot more opportunity to punk the other person,
- 2:05which I feel like
- 2:06SPEAKER_00: I enjoy more than you do.
- 2:06SPEAKER_00: But you can start enjoying it any day of the week.
- 2:09SPEAKER_00: I'm fine with it.
- 2:12SPEAKER_00: Yeah.
- 2:12SPEAKER_00: Yeah.
- 2:12SPEAKER_00: Good point.
- 2:15SPEAKER_00: All right.
- 2:15SPEAKER_00: So this is the profile for the company.
- 2:17SPEAKER_00: We'll start
- 2:18SPEAKER_00: with the Roasty Profile as usual.
- 2:20SPEAKER_00: The job title: Senior Manager, Partner
- 2:23SPEAKER_00: Success.
- 2:23SPEAKER_00: The report-to title: Head of Partnerships.
- 2:24SPEAKER_00: The company size: 2 to 10
- 2:31SPEAKER_00: employees.
- 2:31SPEAKER_00: Oh!
- 2:33SPEAKER_00: Yeah, it's a small company.
- 2:34SPEAKER_00: That's part of why I found this
- 2:37SPEAKER_00: really interesting.
- 2:38SPEAKER_00: The industry is Industry Associations.
- 2:39SPEAKER_00: What do they do?
- 2:42SPEAKER_00: They build and support the ecosystem behind new and emerging consumer
- 2:47SPEAKER_00: packaged goods brands.
- 2:48SPEAKER_00: They provide partnership, networking,
- 2:51SPEAKER_00: training and development opportunities for startups in this space.
- 2:55SPEAKER_00: Their head
- 2:56SPEAKER_00: office location: New York, New York.
- 2:57SPEAKER_00: The job location is remote anywhere in the
- 3:01SPEAKER_00: US.
- 3:01SPEAKER_00: The geographical operating area is North America.
- 3:03SPEAKER_00: And they have kind of a
- 3:07SPEAKER_00: Canada Slack channel, so they're active up here, too.
- 3:11SPEAKER_00: The job type is "Full Time / Permanent."
- 3:17SPEAKER_00: Now, to get into it, I'm going to read out the company's about statement,
- 3:26SPEAKER_00: you know, in their own words, what they're all about, give everybody a
- 3:30SPEAKER_00: little bit of context on who these folks are.
- 3:32SPEAKER_00: And we don't name and shame on
- 3:34SPEAKER_00: this show.
- 3:34SPEAKER_00: So, you are going to hear me say the word "COMPANY" a lot instead of
- 3:39SPEAKER_00: the name of the organization.
- 3:40SPEAKER_00: Partly because Jen and I don't have lawyers and
- 3:43partly because the show is not about naming and shaming,
- 3:45even if we do get
- 3:47SPEAKER_00: really critical about some of the things that we come across.
- 3:49SPEAKER_00: So, COMPANY is the
- 3:52SPEAKER_00: world's largest community for entrepreneurs in CPG consumer packaged
- 3:56SPEAKER_00: goods with a 35,000 member Slack community and total media reach of
- 4:00SPEAKER_00: 200,000 plus people.
- 4:01SPEAKER_00: We're proud to partner with the leading service
- 4:05providers across the CPG ecosystem to help them engage our
- 4:08community through
- 4:09SPEAKER_00: digital media and in-person event activations.
- 4:11SPEAKER_00: That's how they describe
- 4:14SPEAKER_00: themselves.
- 4:14SPEAKER_00: Now, in going through the job description, there were some
- 4:19SPEAKER_00: things that stood out to me that I kind of want to bring up and get
- 4:23SPEAKER_00: your perspective on them, Jen, because they're they're kind of
- 4:27SPEAKER_00: interesting.
- 4:27SPEAKER_00: So, we know that this company is, you know, the organization,
- 4:30SPEAKER_00: 2 to 10 people, small organization.
- 4:32SPEAKER_00: The first thing that stood out to me is
- 4:35they say in their kind of preamble to the role,
- 4:37this is a player-coach role.
- 4:42SPEAKER_00: You will act as a trusted advisor to partners externally and lead a small
- 4:48SPEAKER_00: partner success team internally.
- 4:50SPEAKER_00: 2 to 10 people total in this company.
- 4:56SPEAKER_00: Does that kind of make you think anything?
- 5:01SPEAKER_00: Partner success for me is like if there are 2 to 10 people in this
- 5:06SPEAKER_01: organization and you're leading a dedicated partner success team, are
- 5:11SPEAKER_01: there people doing other things, or is this it?
- 5:13SPEAKER_01: That's the first thing that
- 5:14SPEAKER_01: came to mind for me.
- 5:15SPEAKER_01: Yeah, I think the first thing that comes
- 5:17to mind with me is that I still don't understand what this
- 5:21company is doing.
- 5:22SPEAKER_01: Like I don't understand that "About Us", about the company
- 5:26SPEAKER_01: description to me wasn't very clear.
- 5:28SPEAKER_01: I don't get it.
- 5:28SPEAKER_01: what are they doing?
- 5:30SPEAKER_01: And I
- 5:31think if I knew more about that,
- 5:32like if you could say this,
- 5:33this is an outcome
- 5:37SPEAKER_01: of our company, of what our company does, then I think I would be
- 5:42SPEAKER_01: better able to answer that.
- 5:44SPEAKER_01: Because yeah, a company of 2 to 10 employees,
- 5:46SPEAKER_01: it almost makes me wonder if they're like building towards something.
- 5:53Because how they're already reporting to the head of Head of
- 5:56Partnerships.
- 5:56SPEAKER_01: Is
- 5:57SPEAKER_01: that right?
- 5:57SPEAKER_01: Yeah.
- 5:57SPEAKER_01: And then they have their own team,
- 6:02but it's only 2 to 10 people and when we...
- 6:04and like,
- 6:05that's a category that
- 6:06SPEAKER_01: LinkedIn has... you have to select a category from a dropdown, right?
- 6:10SPEAKER_01: That
- 6:11SPEAKER_01: could be two people, it could be 10 people, so it's really
- 6:17SPEAKER_00: hard in that small category... it's really hard to understand how that
- 6:24SPEAKER_00: works.
- 6:24SPEAKER_00: I would love to see an org
- 6:26SPEAKER_00: works.
- 6:26SPEAKER_00: I would love to see an org
- 6:27SPEAKER_00: structure for this industry association
- 6:30SPEAKER_00: and see what the different titles are, and how it's all structured and
- 6:34SPEAKER_00: shaped.
- 6:34SPEAKER_00: Unfortunately, doesn't give that to us, but I've definitely got some
- 6:38SPEAKER_00: questions at this point.
- 6:39SPEAKER_00: And you're right that, that description didn't
- 6:43SPEAKER_00: really do them justice.
- 6:44SPEAKER_00: So I have a little bit of the burden of knowledge
- 6:47SPEAKER_00: going on, because I'm actually a member this organization and I am a part
- 6:52SPEAKER_00: of their Slack channel.
- 6:53SPEAKER_00: So I know what they're all about.
- 6:54SPEAKER_00: But you're right that
- 6:55just from that reading of it,
- 6:57that few sentences,
- 6:58an outsider has no idea what
- 7:01SPEAKER_00: they're all about, what they're doing.
- 7:02SPEAKER_00: Let's carry on
- 7:04SPEAKER_00: though, going into the primary responsibilities.
- 7:07SPEAKER_00: That's this section in the the job ad.
- 7:09SPEAKER_00: Maybe before we do that,
- 7:12SPEAKER_00: here are the sections for the job ad.
- 7:14SPEAKER_00: This is loosely how it's
- 7:15SPEAKER_00: structured.
- 7:15SPEAKER_00: There's a section called Primary Responsibilities.
- 7:19SPEAKER_00: There's a section called Campaign and Event Execution.
- 7:23SPEAKER_00: There's a section called Retention, Renewals, and Expansion.
- 7:26SPEAKER_00: There's a
- 7:28SPEAKER_00: section called Team Leadership and Systems.
- 7:30SPEAKER_00: There's a section called Ideal
- 7:34SPEAKER_00: Candidate Profile.
- 7:34SPEAKER_00: There's a section called Preferred
- 7:38SPEAKER_00: Qualifications.
- 7:38SPEAKER_00: And then at the very end of the job ad,
- 7:44SPEAKER_00: there was a link that you clicked to, you know, start the process, fill
- 7:48SPEAKER_00: things out.
- 7:48SPEAKER_00: On that page, they actually have a really detailed questionnaire
- 7:51SPEAKER_00: that you fill out with your application and it's just a Google Form.
- 7:53SPEAKER_00: So, it's
- 7:54SPEAKER_00: not a part of an ATS or anything like that.
- 7:56SPEAKER_00: But it's lengthy.
- 7:57SPEAKER_01: It's
- 7:58SPEAKER_01: lengthy.
- 7:58SPEAKER_01: We'll talk about that a little bit later, but it is there.
- 8:00SPEAKER_01: And that was
- 8:02SPEAKER_01: something that stood out for me as a little bit different from what you
- 8:05SPEAKER_01: normally see in the recruiting process.
- 8:06SPEAKER_01: I already have so many questions about
- 8:08SPEAKER_01: that.
- 8:08SPEAKER_01: But we'll get to it when we get to it, because I do find that really
- 8:12SPEAKER_01: interesting.
- 8:12SPEAKER_01: How they set that up, even just like the mechanics of it
- 8:17because it it was on LinkedIn and then you click the apply and
- 8:19it takes you to
- 8:20SPEAKER_00: the Google Form.
- 8:21SPEAKER_00: You don't have to tell me now.
- 8:22SPEAKER_00: We'll talk about it.
- 8:23SPEAKER_00: We'll get
- 8:24SPEAKER_00: there.
- 8:24SPEAKER_00: That is basically what it is.
- 8:25SPEAKER_00: Yeah.
- 8:29SPEAKER_00: Interesting.
- 8:29SPEAKER_00: Didn't know you could do that.
- 8:30SPEAKER_00: So in the... it was kind of cool
- 8:32SPEAKER_00: how they did it.
- 8:32SPEAKER_00: I was impressed when I went through like their flow.
- 8:34SPEAKER_00: In
- 8:36SPEAKER_00: the primary responsibilities section, couple of things stood out for me.
- 8:39SPEAKER_00: So
- 8:40SPEAKER_00: two bullet points here.
- 8:41SPEAKER_00: The first is "Act as the primary point of contact for
- 8:45SPEAKER_00: partners owning day-to-day communication, issue resolution, and
- 8:50SPEAKER_00: overall experience."
- 8:50SPEAKER_00: And the other bullet point that stood out for me is "Operate
- 8:55SPEAKER_00: resourcefully in a fast-moving environment, making thoughtful execution
- 9:00SPEAKER_00: tradeoffs to balance partner goals, quality standards, and internal
- 9:05SPEAKER_00: capacity."
- 9:05SPEAKER_00: So those are kind of part of your primary responsibilities.
- 9:08SPEAKER_00: And for a
- 9:10little bit more context,
- 9:11there's a call out in the job ad that says partner
- 9:15SPEAKER_00: ownership and relationship management.
- 9:16SPEAKER_00: So really that's that's kind of your
- 9:19SPEAKER_00: job.
- 9:19SPEAKER_00: your job is going to be own partnership relationships, manage them
- 9:23SPEAKER_00: and grow them over time.
- 9:24SPEAKER_00: Now, in isolation, those two bullet points, they
- 9:28don't tell us a whole lot,
- 9:29but as I get into the other things that stood out a
- 9:32bit for me,
- 9:32I think that the picture is going to become a little bit
- 9:35clearer of
- 9:36SPEAKER_01: what this is all about.
- 9:38SPEAKER_00: So, in...
- 9:41SPEAKER_00: who are their partners?
- 9:42SPEAKER_00: Is it the packaged goods
- 9:45SPEAKER_00: companies?
- 9:46SPEAKER_00: So that's a great question.
- 9:47SPEAKER_00: So
- 9:49their members are people who are working in CPG companies,
- 9:51but their partners and
- 9:58they don't actually spell this out in the job ad...
- 10:00their partners,
- 10:01though,
- 10:03SPEAKER_00: are organizations that would be service providers to those companies.
- 10:07SPEAKER_00: So, think
- 10:10like,
- 10:10you know,
- 10:10I'm a CPG company and I'm going to bring in somebody who has a
- 10:17co-packing plant to do a webinar with us,
- 10:19that the members then come to and
- 10:22SPEAKER_00: then that partner would be charged a fee to participate in that.
- 10:27SPEAKER_00: So, the membership in the community is is actually free.
- 10:30SPEAKER_00: You don't have to pay
- 10:31SPEAKER_01: to become a member, as long as you work for a CPG firm, but the
- 10:36SPEAKER_01: partners are charged fees.
- 10:37SPEAKER_01: So, they're serving the members who are free, but
- 10:40SPEAKER_01: they're making money from the partnerships,
- 10:43SPEAKER_01: Right.
- 10:43SPEAKER_01: Okay.
- 10:44SPEAKER_01: Thank you.
- 10:44SPEAKER_01: Interesting.
- 10:45SPEAKER_01: I'm thinking about other other models.
- 10:47SPEAKER_01: We
- 10:49SPEAKER_01: talked about something kind of kind of similar before, offline.
- 10:53SPEAKER_01: So, I think
- 10:55SPEAKER_01: if you recall, that's ringing a bell to me anyway.
- 10:57SPEAKER_01: I'm not going to
- 10:58SPEAKER_01: talk about it on the podcast, but yeah, this makes a little bit more
- 11:02sense to me now.
- 11:02SPEAKER_01: It makes me feel like an old, like, "get off my lawn man"
- 11:08because I'm like...
- 11:08wow you can really make a business out of anything these days,
- 11:12SPEAKER_01: you know?
- 11:12SPEAKER_01: That's how this feels to me right now because it
- 11:16SPEAKER_01: feels very vague and very like... what is that elevator pitch, right?
- 11:19SPEAKER_01: Like
- 11:23SPEAKER_01: what does your company $#%& do?
- 11:24SPEAKER_01: Just tell me what you do.
- 11:26SPEAKER_00: If I told my
- 11:27SPEAKER_00: mom I was going to work for a company like this, she
- 11:30SPEAKER_00: would be like, "Is this a real company?"
- 11:32SPEAKER_00: Like that's how it feels right now to
- 11:34SPEAKER_01: me.
- 11:34SPEAKER_01: So yeah.
- 11:34SPEAKER_00: Yeah.
- 11:34SPEAKER_00: Yeah.
- 11:34SPEAKER_00: It's... that's a
- 11:39SPEAKER_00: really interesting perspective.
- 11:40SPEAKER_00: It's a really interesting perspective, because
- 11:43SPEAKER_00: on the face of it, doesn't look like there's a lot here.
- 11:46SPEAKER_00: Definitely doesn't
- 11:47SPEAKER_00: look like there's a lot that's defensible.
- 11:49SPEAKER_00: If you think about an
- 11:50SPEAKER_00: entrepreneurial organization, you're building a business.
- 11:51SPEAKER_00: You're competing in
- 11:55SPEAKER_00: the market against other businesses.
- 11:56SPEAKER_01: There's nothing about this model that is
- 11:59SPEAKER_00: super defensible.
- 11:59SPEAKER_00: What prevents someone else from copying you and doing
- 12:02SPEAKER_00: a better job at it?
- 12:03SPEAKER_00: Yeah.
- 12:04SPEAKER_00: Nothing.
- 12:05SPEAKER_00: Absolutely nothing.
- 12:06SPEAKER_00: Interesting.
- 12:07SPEAKER_00: In the next section, campaign and event execution.
- 12:12SPEAKER_00: So that heading kind of stands out a little bit to me as well.
- 12:15SPEAKER_00: You
- 12:18know,
- 12:18you're a partnership manager,
- 12:19but a part of your job responsibilities are
- 12:23SPEAKER_00: marketing campaigns and execution, right?
- 12:25SPEAKER_00: That's kind of interesting to me.
- 12:29SPEAKER_00: I'm going to read out all of the points.
- 12:33SPEAKER_00: Lead execution of partner campaigns across multiple activations,
- 12:37SPEAKER_00: stakeholders, and timelines.
- 12:38SPEAKER_00: Manage partner related event logistics assets,
- 12:42SPEAKER_00: and on-site execution as as required.
- 12:45SPEAKER_00: Ensure all partner activations are
- 12:47SPEAKER_00: delivered on time, accurately, and at a consistently high standard.
- 12:55SPEAKER_00: So here we're kind of building a story where you're in charge of managing
- 13:00relationships with partners,
- 13:02the people who are funding the company basically
- 13:04SPEAKER_00: through those fees.
- 13:04SPEAKER_00: You're also essentially leading the execution of
- 13:10SPEAKER_00: events, activations, popups, whatever else it might be.
- 13:12SPEAKER_00: Like you're kind of
- 13:15SPEAKER_00: the person who is running that show.
- 13:17SPEAKER_00: So we can see how these two things are kind
- 13:19SPEAKER_01: of coalescing together a little bit.
- 13:21SPEAKER_01: Does anything kind of come to mind
- 13:26SPEAKER_01: at this point or do you want me to keep going and read more?
- 13:28No,
- 13:28it just like my initial thoughts are that like this is the kind
- 13:31of role where
- 13:34SPEAKER_01: you're going to wear many hats.
- 13:34SPEAKER_01: So you're going to do a lot, a little bit of
- 13:37SPEAKER_01: everything.
- 13:38SPEAKER_01: And it also...
- 13:38SPEAKER_01: I think the only question that's popping into my
- 13:42SPEAKER_00: head right now is what are the people reporting to you going to be doing?
- 13:48SPEAKER_00: That's kind of the question that I have.
- 13:49SPEAKER_00: But no, absolutely.
- 13:50SPEAKER_00: Go on.
- 13:52SPEAKER_00: Yeah, I had that question too when I first read through this and the
- 13:55thing that came to mind for me was...
- 13:57okay the people who are reporting to you,
- 13:59SPEAKER_01: this small partnership team, do they exist yet?
- 14:01SPEAKER_00: Yeah, I'm not sure that they do.
- 14:04This is what I said at the top of this...
- 14:05like do you actually have any direct
- 14:09SPEAKER_00: reports yet or are you building towards something?
- 14:11SPEAKER_00: Yeah, absolutely.
- 14:13SPEAKER_00: Yeah.
- 14:13SPEAKER_00: And with that 2 - 10 number of employees thing, you
- 14:15can start to see this take shape where it's like,
- 14:17oh,
- 14:17okay,
- 14:17so this partnership
- 14:19SPEAKER_00: team probably doesn't exist yet.
- 14:20SPEAKER_00: You've got to build towards it.
- 14:21SPEAKER_00: So it almost
- 14:24suggests that you're going to come in,
- 14:26you're going to be the only person doing
- 14:28SPEAKER_01: this.
- 14:29SPEAKER_01: You've got to grow the revenue, the book of business, to be able to
- 14:32SPEAKER_01: justify hiring people under you.
- 14:33SPEAKER_01: And once you do that, hire people.
- 14:36SPEAKER_01: It almost feels like that.
- 14:38SPEAKER_01: Yeah.
- 14:38SPEAKER_01: I wanted to be like, "Ooh, I
- 14:43SPEAKER_01: think that it's one person in this company,
- 14:47SPEAKER_01: hiring their first hire."
- 14:47SPEAKER_01: This is what it sounds like to me.
- 14:49SPEAKER_01: It's one person
- 14:51like the founder,
- 14:51CEO,
- 14:52founder,
- 14:52and they've been doing everything on their
- 14:55SPEAKER_01: own and they're like, "Okay, I need to hire someone."
- 14:57SPEAKER_01: Sometimes you
- 14:59SPEAKER_01: inflate it to make it sound a lot bigger than it is.
- 15:01SPEAKER_01: I remember I worked
- 15:03for a company and the website said like New York and like all
- 15:05these hubs that it
- 15:10implied that we had offices there when really it's like,
- 15:11no,
- 15:11we have one employee
- 15:16SPEAKER_01: who works there, like, in that state or that province or whatever.
- 15:18SPEAKER_01: And so it
- 15:19kind of feels like that,
- 15:19and you do it because it makes you sound way more
- 15:21SPEAKER_01: important than you are.
- 15:22SPEAKER_01: But to me it feels like maybe this is a one-person
- 15:26SPEAKER_01: show.
- 15:26SPEAKER_01: This is their first role or it's like the senior, what the head of the
- 15:31SPEAKER_01: head of partnerships or whatever, that one person is.
- 15:34SPEAKER_01: Then they need to
- 15:35take a bunch of stuff off their plate and then if this person
- 15:37is successful,
- 15:39SPEAKER_01: like you said, then they can start building that team.
- 15:41SPEAKER_01: Because, again, your
- 15:43SPEAKER_00: 2 - 10 employees... that could even be one, because I don't know
- 15:46SPEAKER_01: if there's a zero to one dropdown option.
- 15:48SPEAKER_01: So that's kind of what it
- 15:52SPEAKER_01: reads like.
- 15:53SPEAKER_01: Maybe the head of partnerships is the
- 15:55SPEAKER_01: founder.
- 15:55SPEAKER_01: Yeah, this is what it seems like, right?
- 15:56SPEAKER_01: And they and they are doing
- 15:59this because they were a networked person and they saw a need
- 16:02for this in the
- 16:03SPEAKER_00: market and they're like, I'm gonna start doing this.
- 16:05SPEAKER_00: Did it say, by
- 16:06SPEAKER_00: any chance, when this company was established?
- 16:09SPEAKER_00: Do we have a...
- 16:11SPEAKER_00: No.
- 16:11SPEAKER_00: No, it didn't.
- 16:11SPEAKER_00: It didn't.
- 16:12SPEAKER_00: If I had to guess though, I would say
- 16:15SPEAKER_01: during COVID, and that's completely anecdotal.
- 16:17SPEAKER_00: Just based on kind of my
- 16:20SPEAKER_00: own experiences being a part of some of these events, virtual events.
- 16:22SPEAKER_00: Anyway,
- 16:25SPEAKER_00: Okay, cool.
- 16:25SPEAKER_00: In the next section, Retention,
- 16:30Renewals,
- 16:30and Expansion...
- 16:31few points in here that I wanted to kind of highlight.
- 16:34SPEAKER_00: The first one is "Ensure partners see clear ROI from their campaigns and
- 16:40SPEAKER_00: activations and understand how COMPANY drives value for their business."
- 16:46Next point is "Identify opportunities to deepen partnerships
- 16:48through additional
- 16:51SPEAKER_00: activations, formats or programs based on partner goals and performance."
- 16:55SPEAKER_00: And
- 16:56then the last point that stood out for me is "Stay ahead of
- 17:00renewal timelines by
- 17:02maintaining strong relationships,
- 17:04clear performance narratives,
- 17:05and proactive
- 17:08SPEAKER_01: communication."
- 17:09SPEAKER_01: Starting to sound a little bit like a
- 17:11SPEAKER_01: sales role, isn't it?
- 17:12SPEAKER_01: It's definitely a sales role.
- 17:13SPEAKER_01: Account
- 17:15SPEAKER_01: Manager, sales role.
- 17:19SPEAKER_01: Yeah, kind of tapping into their own potentially existing network.
- 17:23SPEAKER_01: But
- 17:24SPEAKER_00: yeah, it definitely feels again this is just reinforcing our assumption
- 17:30SPEAKER_00: that this is like a wear-many-hats type of role.
- 17:33SPEAKER_00: The last five or six points that I wanted to kind of surface for the
- 17:39SPEAKER_00: conversation is in the Ideal Candidate Profile section.
- 17:41SPEAKER_00: So, one of the
- 17:45points says,
- 17:46"You're comfortable leading renewal and upsell conversations
- 17:49with
- 17:50partners,
- 17:51including scoping positioning and closing expanded
- 17:54partnerships."
- 17:55SPEAKER_00: Salesy Sales.
- 17:58SPEAKER_00: "Strong operator mindset with the ability to make sound judgment calls.
- 18:00SPEAKER_00: Manage
- 18:01SPEAKER_00: ambiguity and keep moving."
- 18:01SPEAKER_00: Not sales, definitely operations.
- 18:08"Commercially minded with a strong understanding of how
- 18:10execution quality,
- 18:13SPEAKER_00: responsiveness, and trust drive renewals and long-term partnerships."
- 18:18SPEAKER_00: Next point is "Comfortable using tools such as Notion, Eventbrite, Canva,
- 18:24SPEAKER_00: HubSpot, and other project management platforms."
- 18:28SPEAKER_00: And then the last point that
- 18:30stood out was "Ability to travel 20% to 30% of the time
- 18:32annually,
- 18:32with heavier
- 18:34SPEAKER_00: travel during major industry event seasons."
- 18:38SPEAKER_00: And then there are some other things that, when we break for the
- 18:41SPEAKER_00: intermission, and you read the job ad in its entirety, there are
- 18:45SPEAKER_00: some other things in there that'll kind of stand out to you.
- 18:47SPEAKER_00: But those are the
- 18:48SPEAKER_00: ones that I kind of wanted to bring together because we're seeing a
- 18:51SPEAKER_00: bit of a narrative here where... and I think it's very
- 18:57SPEAKER_01: on point where you said this is probably their first hire.
- 19:00SPEAKER_01: To me, this is
- 19:02starting to read a little bit like this might actually be their
- 19:03first hire and
- 19:05SPEAKER_00: they're trying to hire themselves.
- 19:06SPEAKER_00: Like, what do you mean?
- 19:07SPEAKER_00: Tell me more
- 19:11SPEAKER_00: about that.
- 19:11SPEAKER_00: Like a duplication of themselves.
- 19:13SPEAKER_00: Yeah.
- 19:13SPEAKER_00: Because this, you think about the context, right?
- 19:15SPEAKER_00: Like if
- 19:16this is an organization that's one person,
- 19:17they're doing everything,
- 19:18and you
- 19:21know maybe they've got like a virtual assistant,
- 19:22maybe they've got like some
- 19:25SPEAKER_00: kind of freelance contractor support around them.
- 19:26SPEAKER_00: They probably do.
- 19:27SPEAKER_00: But
- 19:29SPEAKER_00: there's really only one person in the organization.
- 19:32SPEAKER_00: So they are doing
- 19:33everything and they've obviously grown it to a point where it's
- 19:36worked,
- 19:37and they
- 19:39SPEAKER_00: have what they see as a viable business.
- 19:41SPEAKER_00: So now they're like, "Okay, I got
- 19:44SPEAKER_00: this from 0 to 1, so another me can help get it from 1 to 100."
- 19:47SPEAKER_00: And you see
- 19:52SPEAKER_00: throughout this job ad, like they're looking for someone who can do
- 19:56SPEAKER_00: business development, which is really what partnerships is, right?
- 19:58SPEAKER_00: It's
- 19:59SPEAKER_00: business development.
- 19:59SPEAKER_00: It's long-term relationship building and management.
- 20:03SPEAKER_00: They're looking for someone who is also doing events.
- 20:05SPEAKER_00: So they're doing
- 20:07SPEAKER_00: pop-ups, they're doing trade shows, they're doing these activations.
- 20:09SPEAKER_00: They're
- 20:11SPEAKER_00: also looking for someone who's doing sales.
- 20:13SPEAKER_00: They specifically call out
- 20:16SPEAKER_00: upselling.
- 20:17SPEAKER_00: They're also looking for someone who can use a web browser, which
- 20:21is what you need to be able to do to use Notion,
- 20:22Eventbrite,
- 20:23Canva,
- 20:24HubSpot,
- 20:24and
- 20:25SPEAKER_00: other PM platforms.
- 20:25SPEAKER_00: It's a more modern take on... "can you use Office?"
- 20:31SPEAKER_00: But it's still the same thing, right?
- 20:32SPEAKER_00: Like
- 20:33SPEAKER_00: of course you can or you can learn it.
- 20:34SPEAKER_00: Don't be silly.
- 20:35SPEAKER_00: But all in,
- 20:37SPEAKER_00: this really to me... you think about those different
- 20:41SPEAKER_01: capabilities and competencies a one-person company would absolutely, you
- 20:45SPEAKER_01: know, they would have those to be successful and your first logical
- 20:49SPEAKER_01: thought is like...
- 20:50SPEAKER_01: I just need to clone myself.
- 20:52SPEAKER_01: I think you're absolutely right.
- 20:53SPEAKER_01: Like I think we're both right.
- 20:55SPEAKER_01: I think it's a
- 20:56SPEAKER_01: one-person team.
- 20:57SPEAKER_01: I think they're trying to clone themselves so that they can
- 21:01SPEAKER_01: scale that way.
- 21:02SPEAKER_01: But I think an important reminder
- 21:04for everyone listening is that you do not scale successfully by
- 21:06duplicating
- 21:10SPEAKER_01: yourself.
- 21:10SPEAKER_01: That's actually like the worst thing that you can do.
- 21:12SPEAKER_01: I
- 21:16SPEAKER_01: think that's just important.
- 21:17SPEAKER_01: I think some some folks have figured that out,
- 21:20some don't,
- 21:20and they just think if there were two of me,
- 21:22think how much more I
- 21:23SPEAKER_01: could do.
- 21:23SPEAKER_01: And that's just not what you're trying to do.
- 21:24SPEAKER_01: It's not strategic
- 21:26SPEAKER_01: whatsoever.
- 21:26SPEAKER_01: Curious to like and I just a lot of what we discuss, there are
- 21:33SPEAKER_01: a lot of assumptions that we make because we take the time to deep dive
- 21:36SPEAKER_01: into these.
- 21:36SPEAKER_01: We maybe try to do a little bit of back searching or research in
- 21:41SPEAKER_01: the background.
- 21:41SPEAKER_01: But the hardest part is not knowing.
- 21:43SPEAKER_01: The hardest part is not
- 21:46SPEAKER_01: knowing if we're right.
- 21:48SPEAKER_01: I feel like we are, and I think we've been
- 21:52doing this for long enough now,
- 21:53like not just the podcast,
- 21:54but our own experience,
- 21:56SPEAKER_01: that I think that we're pretty Bang-on on most of the time.
- 21:58SPEAKER_01: Do
- 22:02SPEAKER_01: they mention... there are two questions I have.
- 22:03SPEAKER_00: Do they mention the need for a
- 22:06vehicle or heavy lifting or moving things,
- 22:07being able to stand for long...
- 22:11SPEAKER_01: Is there anything about the physical requirements or having a car?
- 22:14SPEAKER_01: No,
- 22:15SPEAKER_01: they don't.
- 22:15SPEAKER_01: They don't actually.
- 22:16SPEAKER_01: And given that there is a whole lot of
- 22:19SPEAKER_01: travel, that kind of surprises me a little bit.
- 22:21SPEAKER_01: Yeah, me too.
- 22:21SPEAKER_01: Me too.
- 22:21SPEAKER_01: And I worry for people who
- 22:25SPEAKER_01: don't make that distinction that they will go down.
- 22:27SPEAKER_01: Like the candidate who's
- 22:30SPEAKER_01: into this job and doesn't have a car ain't going to tell you that, right?
- 22:34SPEAKER_01: They're going to wait until there's an offer on the table.
- 22:36SPEAKER_01: And the hiring
- 22:37manager isn't thinking like,
- 22:37"Oh $%*&,
- 22:38I need to make sure that they have a way
- 22:41SPEAKER_01: to like get to these events and stuff like that.
- 22:42SPEAKER_01: Otherwise, I'm picking them
- 22:44SPEAKER_01: up and we're carpooling everywhere."
- 22:45SPEAKER_01: And again, that's where you go back to
- 22:47like well,
- 22:47you're not really...
- 22:48like you don't really want to duplicate yourself
- 22:51SPEAKER_01: because like are you both going to the like that kind of thing.
- 22:53SPEAKER_01: It is
- 22:54SPEAKER_01: really important to make that, if that is a requirement of the job.
- 22:56SPEAKER_01: If
- 22:59they're doing 20% to 30% travel,
- 23:00like that needs to be a screening question in
- 23:04SPEAKER_01: their questionnaire that they have linked.
- 23:05SPEAKER_01: And if it's not, then
- 23:10you will be surprised how many people will apply for a job and
- 23:11and seem like a
- 23:14SPEAKER_00: really great candidate who don't have some fundamental requirement that
- 23:18SPEAKER_00: you forgot to address right from the get-go for this job.
- 23:20SPEAKER_00: So, that was one
- 23:22SPEAKER_00: of my questions.
- 23:23SPEAKER_00: Yeah.
- 23:23SPEAKER_00: Or even even it's... maybe it's not
- 23:26necessarily...
- 23:26and I would argue actually that it's probably not
- 23:28necessarily...
- 23:28you
- 23:29need to have a car,
- 23:30but more so you need to have a license because I can see
- 23:34maybe getting by with 20% to 30% travel especially,
- 23:37being home-based in New York
- 23:39SPEAKER_00: City, where you can fly to where you're going, but you're going to
- 23:44SPEAKER_01: need to be able to drive... like do you think that Omaha, Nebraska has
- 23:50SPEAKER_01: fantastic public transit?
- 23:50SPEAKER_01: It does not.
- 23:51SPEAKER_01: You're gonna have to rent a car.
- 23:56SPEAKER_01: But then I think about those banners that you pull down and all
- 23:58SPEAKER_01: the equipment that you have to bring with you when you're going to these
- 24:01SPEAKER_01: kinds of events, trade shows or whatever and
- 24:04SPEAKER_01: the lifting thing for sure.
- 24:05SPEAKER_01: Right.
- 24:05SPEAKER_01: So, so that kind of
- 24:09SPEAKER_01: was one thing.
- 24:09SPEAKER_01: The other can... you didn't touch on this, but I
- 24:13think it might shed a little bit of light when we talk about...
- 24:15you'll have a team
- 24:16SPEAKER_00: reporting to you or whatever.
- 24:20SPEAKER_00: The section that you said is called Team
- 24:22SPEAKER_00: Leadership and Systems... what was under there for team
- 24:26SPEAKER_00: leadership?
- 24:26SPEAKER_00: None of these really stood out to
- 24:32SPEAKER_00: me as worthy of... you know, kind of roasting.
- 24:35SPEAKER_00: Basically,
- 24:40the things that are in this section are you'll lead and mentor
- 24:44a small team
- 24:46with a focus on kind of showing them how to be impactful when
- 24:48it comes to the
- 24:51SPEAKER_00: partner experience.
- 24:51SPEAKER_00: So basically they're saying like you're going to have to
- 24:55SPEAKER_00: build a business development team and mentor them over time.
- 24:58SPEAKER_00: Which to
- 24:59SPEAKER_00: me suggests like the expectation is you're going to hire young and
- 25:03SPEAKER_00: inexperienced.
- 25:03SPEAKER_00: It also talks a little bit about remaining directly involved in
- 25:09SPEAKER_00: work with the partners on campaigns.
- 25:09SPEAKER_00: So again, this kind of says, hey...
- 25:14SPEAKER_00: you're going to have a team around you that's not as experienced.
- 25:16SPEAKER_00: So even
- 25:18though you're training them and leading them and whatnot,
- 25:20you're still going to
- 25:21SPEAKER_00: have to be kind of elbows up in the actual work for your clients.
- 25:24SPEAKER_00: It
- 25:25SPEAKER_01: talks a little bit too about building and refining systems, templates
- 25:31SPEAKER_01: and workflows.
- 25:31SPEAKER_01: So you're putting in place kind of the operational framework
- 25:34SPEAKER_01: for your team which kind of goes along with it, right?
- 25:37SPEAKER_01: Yeah.
- 25:37SPEAKER_01: But it sounds like potentially for the organization as well.
- 25:39SPEAKER_01: So again going
- 25:41SPEAKER_01: back to like sales, BD,
- 25:45SPEAKER_00: operations like it's that little little bit of everything.
- 25:47SPEAKER_00: Okay, that
- 25:49SPEAKER_00: that did clarify some some for me but not really.
- 25:51SPEAKER_00: So,
- 25:53SPEAKER_00: I think to your point that also lends a little bit of weight to
- 25:58SPEAKER_00: to the fact that this is all net-new and it doesn't explicitly say in
- 26:04SPEAKER_00: the job post that that this role is net-new and it doesn't explicitly say
- 26:10SPEAKER_00: that the team underneath this role is net-new.
- 26:11SPEAKER_00: But I think we can kind of
- 26:14SPEAKER_00: conclude that that's what's going on.
- 26:15SPEAKER_00: Yeah, absolutely.
- 26:18SPEAKER_00: So, here we are at, I would say, probably my favourite part of the show.
- 26:25SPEAKER_00: The part of the show where Jen gets to guess the salary.
- 26:30SPEAKER_00: Yeah, you get to guess the salary.
- 26:31SPEAKER_00: Now, this is New York City.
- 26:33SPEAKER_00: Salary is going
- 26:35to be in USD,
- 26:352 to 10 people,
- 26:36small organization,
- 26:39and basically an industry
- 26:42SPEAKER_00: organization.
- 26:42SPEAKER_01: It's not a nonprofit, it's a for-profit, but it's kind of in
- 26:48SPEAKER_01: that same vein.
- 26:48SPEAKER_01: This is a senior level role.
- 26:49SPEAKER_01: At least it's titled as a senior
- 26:51SPEAKER_01: level role.
- 26:51SPEAKER_01: What do you think this is worth?
- 26:55SPEAKER_01: I don't even... couldn't even tell you.
- 26:56SPEAKER_01: Is it
- 27:00SPEAKER_01: listed as an annual salary or hourly?
- 27:01SPEAKER_01: It is listed as annual.
- 27:05SPEAKER_01: Wow.
- 27:05I mean kudos to this person,
- 27:06we are assuming as one person to build this out
- 27:11SPEAKER_01: and to get it to a point where they can pay someone an annual salary.
- 27:16SPEAKER_01: It's interesting, because you said like considering this is a senior
- 27:19SPEAKER_01: manager role.
- 27:20SPEAKER_01: Is it?
- 27:20SPEAKER_01: I don't think it is.
- 27:21SPEAKER_01: I really don't think it is.
- 27:23SPEAKER_01: It's
- 27:24SPEAKER_01: an inflated title.
- 27:24SPEAKER_01: They're giving senior, hoping to try to get, you know,
- 27:31SPEAKER_01: increase that candidate pool.
- 27:32SPEAKER_00: Paul, I we know.
- 27:32SPEAKER_00: I hate this so much.
- 27:33SPEAKER_00: I
- 27:38SPEAKER_01: hate I... Why do I hate it?
- 27:39SPEAKER_01: I think I hate it because it's so embarrassing.
- 27:41SPEAKER_01: Like
- 27:42SPEAKER_01: I think I like it so much because you hate it so much.
- 27:45SPEAKER_01: I really think that's
- 27:46SPEAKER_01: what's going on.
- 27:47SPEAKER_01: I hate it so much.
- 27:47SPEAKER_01: I don't know.
- 27:51SPEAKER_01: USD $65,000
- 27:54SPEAKER_00: That's my guess.
- 27:54SPEAKER_00: You think?
- 27:55SPEAKER_00: Oh, higher.
- 27:55SPEAKER_00: I'm like, you
- 27:58SPEAKER_00: think it's higher?
- 27:59SPEAKER_00: It's you're looking at it right there.a
- 28:02SPEAKER_01: USD $80,000 - USD $85,000?
- 28:04SPEAKER_00: You're close.
- 28:05SPEAKER_00: You're close.
- 28:05SPEAKER_01: So the range that they posted, and this is in US
- 28:07SPEAKER_00: dollars, is USD $90,000 to USD $115,000 based on...
- 28:11SPEAKER_00: No, they can't afford it!
- 28:14SPEAKER_00: Well, yeah...
- 28:17SPEAKER_00: I... that.... this is something that
- 28:20SPEAKER_00: raises some question marks for me, if they're going to pay that much of a
- 28:25SPEAKER_00: salary for this role with this small of an organization, they've either
- 28:29uncovered phenomenal leverage points or this partnership model
- 28:33is bringing in
- 28:36SPEAKER_01: a good chunk of change and they've realized they're on to something.
- 28:38SPEAKER_01: Now,
- 28:39on top of the salary range,
- 28:40they're also saying that a part of the comp package
- 28:44SPEAKER_01: is a performance-based bonus.
- 28:45SPEAKER_00: No more details on that question.
- 28:47SPEAKER_00: I was like, is
- 28:49SPEAKER_00: that salary including a performance-based bonus or is
- 28:56SPEAKER_00: that...
- 28:56SPEAKER_01: The way it's written, I don't think so.
- 29:00I think the performance bonus is on top of the salary range,
- 29:03just based on the way
- 29:04SPEAKER_01: it's written.
- 29:04SPEAKER_01: But you could be right, right?
- 29:05SPEAKER_01: I can see it fitting that
- 29:09range if they are including what they estimate to be bonuses in
- 29:13there,
- 29:15but as
- 29:16SPEAKER_00: a base salary, I am sorry.
- 29:16SPEAKER_00: I don't think you can afford it and you need to
- 29:23SPEAKER_00: rethink that.
- 29:24SPEAKER_00: Now, here's another thing...
- 29:28SPEAKER_01: It also says that they include medical, dental, and vision
- 29:31SPEAKER_01: benefits.
- 29:31SPEAKER_01: Wow.
- 29:33SPEAKER_01: And in the US, that is not cheap.
- 29:34SPEAKER_01: That is not cheap.
- 29:34SPEAKER_01: And if you're a small
- 29:38SPEAKER_01: company, it's really hard to get good packages, because they want you...
- 29:44SPEAKER_01: the bigger the company, the better the packages.
- 29:45SPEAKER_01: So, it's, this... is a huge
- 29:48SPEAKER_01: investment into this.
- 29:49SPEAKER_01: And that's why I asked
- 29:52about how long they've been doing this for because if they've
- 29:54been doing it for
- 29:55SPEAKER_01: a while and they've been successful, that's great.
- 29:57SPEAKER_00: But it makes me think a
- 29:59little bit about...
- 30:00you know like when you watch in Canada it's Dragon's Den in
- 30:04SPEAKER_01: the US it's Shark Tank or whatever.
- 30:07SPEAKER_01: When the person's in there and
- 30:11SPEAKER_00: they're like, "I've been doing this for 25 years and I've
- 30:15SPEAKER_01: invested, you know, $3 million of my own money."
- 30:16SPEAKER_01: And you're just like... noooo,
- 30:22SPEAKER_01: you can't afford that.
- 30:23SPEAKER_01: Stop, honey.
- 30:23SPEAKER_01: No.
- 30:24SPEAKER_01: And this is how I feel.
- 30:25SPEAKER_01: I'm like, why
- 30:26don't you just make it a little bit of a more junior role and
- 30:28pay it a little bit
- 30:32SPEAKER_01: lower because I worry for this company or this person.
- 30:34SPEAKER_00: Again, making up a whole
- 30:36SPEAKER_00: narrative in my head about who this person is.
- 30:39SPEAKER_00: Maybe there's no need
- 30:41SPEAKER_00: to worry, but I am flabbergasted at the salary.
- 30:45SPEAKER_00: It is.
- 30:45SPEAKER_00: I was really surprised that it is what it was because that's a pretty
- 30:53fair range for what I'm seeing in this job description and the
- 30:56fact that it's
- 30:57SPEAKER_00: like 2 to 10 employees and it's an industry association.
- 30:59SPEAKER_00: I was
- 31:01SPEAKER_00: shocked that they were paying like fairly.
- 31:02SPEAKER_00: Now, it might be a 2,000 hour a
- 31:06SPEAKER_01: week job, so maybe it isn't that great based on the amount of time that
- 31:12SPEAKER_01: you'll have to put into it, but on paper doesn't look too shabby.
- 31:15SPEAKER_01: They're betting
- 31:16SPEAKER_01: on this person.
- 31:16SPEAKER_01: Like it sounds like they are betting on this person and willing
- 31:21SPEAKER_01: to put their money where their mouth is.
- 31:22SPEAKER_01: Is that the
- 31:26SPEAKER_01: saying?
- 31:26SPEAKER_01: So it sounds like that I, I'm
- 31:32SPEAKER_01: very...
- 31:32SPEAKER_01: I'm happy and impressed.
- 31:33SPEAKER_01: But I think that when we go back to a lot of
- 31:37times people trying to duplicate,
- 31:38clone themselves to scale their company then I
- 31:43SPEAKER_00: get concerned.
- 31:43SPEAKER_00: I go back to being concerned about them and whether or
- 31:46SPEAKER_00: not this is the right move.
- 31:47SPEAKER_00: Yeah.
- 31:47SPEAKER_00: People at home who are thinking of
- 31:50starting a business or who are starting to scale their
- 31:54business,
- 31:54don't clone
- 31:55SPEAKER_00: yourself and count on that for success, because it amplifies not only
- 31:59the good things,
- 31:59the qualities that you have that have really helped you be
- 32:05SPEAKER_00: successful.
- 32:05SPEAKER_00: It amplifies the bad things and the gaps too.
- 32:07SPEAKER_00: And you have them.
- 32:08SPEAKER_00: We
- 32:10SPEAKER_01: all have them.
- 32:10SPEAKER_01: When those gaps get amplified, it creates more risk inside
- 32:14SPEAKER_01: the organization.
- 32:15SPEAKER_01: So look for people who balance out what you're good at, not
- 32:18SPEAKER_01: people who add to what you're good at.
- 32:19SPEAKER_01: This is it.
- 32:19SPEAKER_01: You're already good at it.
- 32:23SPEAKER_01: That's fine.
- 32:23SPEAKER_01: Like phenomenal.
- 32:24SPEAKER_01: But really identify, be honest with yourself.
- 32:27SPEAKER_01: What
- 32:28SPEAKER_01: are my gaps?
- 32:29SPEAKER_01: Where have I struggled?
- 32:30SPEAKER_01: Where have I failed?
- 32:31SPEAKER_01: What do I find
- 32:32SPEAKER_01: really hard?
- 32:33SPEAKER_01: Like what makes me what drains my battery?
- 32:35SPEAKER_01: and then go find
- 32:37SPEAKER_01: someone who... who... yeah fills all of those gaps.
- 32:39SPEAKER_01: And then then you're going to
- 32:43start to see and then and then when they start hiring their
- 32:46team,
- 32:46you want to
- 32:48SPEAKER_01: make sure that they're doing the same thing.
- 32:49SPEAKER_01: They are looking to hire people
- 32:51SPEAKER_01: who fill their own gaps, and supplement what it is that they don't
- 32:55SPEAKER_01: bring to the table.
- 32:56SPEAKER_01: Like that's how you scale and that's how you
- 33:01SPEAKER_01: don't just have a whole bunch of, like, bros
- 33:04SPEAKER_01: doing the same thing, right?
- 33:04SPEAKER_01: I picture in my head that room of, like,
- 33:10monkeys smoking cigarettes and they all have a typewriter and
- 33:12it's like they're
- 33:14SPEAKER_00: all just doing the same thing over and over again.
- 33:17SPEAKER_00: Don't do that.
- 33:18SPEAKER_00: Like expand,
- 33:19SPEAKER_00: diversify and grow and scale successfully.
- 33:24SPEAKER_00: Fantastic segue for us to go into our intermission.
- 33:26SPEAKER_00: We're going to take a
- 33:28SPEAKER_00: short break.
- 33:31Jen and I will both read through the job ad, verbatim, and we'll
- 33:33come back shortly with the final scores and some advice and wrap-ups.
- 33:37Stay
- 33:49SPEAKER_00: Okay folks, we are back.
- 33:49SPEAKER_00: Jen has had
- 33:53an opportunity to read through the job ad,
- 33:55and I gave it a little skim through
- 33:57SPEAKER_00: myself.
- 33:57SPEAKER_00: Time to come up with the scores.
- 33:59SPEAKER_00: So, Jen,
- 34:01SPEAKER_00: you've read through this.
- 34:01SPEAKER_00: What do you think this job is scored at?
- 34:04SPEAKER_00: What would
- 34:09SPEAKER_01: you score it as, from the perspective of the job ad itself, how
- 34:15SPEAKER_01: was it written?
- 34:15SPEAKER_01: How was it structured?
- 34:16SPEAKER_01: Was it effective in communicating?
- 34:17SPEAKER_01: How
- 34:18SPEAKER_01: would you score that part of it?
- 34:18SPEAKER_01: Yeah, I think it was effective in
- 34:21SPEAKER_01: communicating.
- 34:21SPEAKER_01: I'm just, like, there are certain parts that were redundant.
- 34:25SPEAKER_01: Like, they have an Ideal Candidate Profile, but then they have Preferred
- 34:30SPEAKER_01: Qualifications.
- 34:30SPEAKER_01: And I find that they're like repeating themselves a few times
- 34:32SPEAKER_01: there.
- 34:32SPEAKER_01: So, they could have... there's some some trimming and stuff that they
- 34:39SPEAKER_01: could do.
- 34:39SPEAKER_01: It's the layout as well is interesting to me.
- 34:41SPEAKER_01: Under primary
- 34:45responsibilities...
- 34:45then they have these other categories,
- 34:47but I don't know if
- 34:48SPEAKER_01: those should have just been under... are they meant to be under Primary
- 34:52SPEAKER_01: Responsibilities?
- 34:52SPEAKER_01: Are they a different kind of like part of the job?
- 34:55SPEAKER_01: So, it's a
- 34:56SPEAKER_01: little bit... it could have been structured a little
- 35:01SPEAKER_01: bit better, but it is by no means the worst that I have seen.
- 35:05SPEAKER_01: It has a
- 35:08SPEAKER_01: reporting structure.
- 35:08SPEAKER_01: It doesn't mention
- 35:14SPEAKER_01: accommodations or use of AI or anything like that, but they do post the
- 35:18SPEAKER_01: salary.
- 35:18SPEAKER_01: And so, yeah, definitely not the worst I've seen.
- 35:20SPEAKER_01: Just a couple of
- 35:23little changes here and there in terms of how they've
- 35:25structured it and some of
- 35:27SPEAKER_01: the wording.
- 35:27SPEAKER_00: So I would say to me it's probably like I don't know six and
- 35:32SPEAKER_00: a half...
- 35:32SPEAKER_00: I'd say seven.
- 35:32SPEAKER_00: That's for the job posting itself.
- 35:39SPEAKER_01: Yeah.
- 35:39SPEAKER_01: How about the role design?
- 35:39SPEAKER_01: Thinking about the role, how it was
- 35:41SPEAKER_01: structured, the responsibilities, you know, the reasonableness of it, the
- 35:45SPEAKER_01: sustainability of it.
- 35:46SPEAKER_01: How would you score that out of 10?
- 35:48SPEAKER_01: Yeah, that I think
- 35:49that the biggest issue that we're we've both touched on is that
- 35:52it seems like
- 35:55SPEAKER_01: it's a replication of someone's existing skill set.
- 35:57SPEAKER_01: We don't know much
- 36:02SPEAKER_01: about that team... that team that they might have.
- 36:05SPEAKER_01: How many people are
- 36:07SPEAKER_01: there?
- 36:07SPEAKER_01: It is a little bit all over the place... like they call it a
- 36:12SPEAKER_01: Senior Manager, Partner Success, but it seems like it's not quite that.
- 36:17SPEAKER_01: That doesn't seem to be quite the appropriate title.
- 36:19SPEAKER_01: I don't know what
- 36:22SPEAKER_01: would be, but it's a mixture of sales.
- 36:25SPEAKER_01: I almost wish that they did call it just
- 36:29a sales...
- 36:29like call it for what it is and just actually really hone in
- 36:32and focus
- 36:35SPEAKER_01: on it being a sales role.
- 36:37SPEAKER_01: Yeah, I don't know.
- 36:38SPEAKER_01: Just keep it
- 36:41SPEAKER_01: for what it is, because that's what it reads like.
- 36:42SPEAKER_01: But it's got operations,
- 36:44SPEAKER_01: it's got BD, so it's got all sorts of stuff in there.
- 36:47SPEAKER_01: And I would...
- 36:47SPEAKER_01: I don't
- 36:48SPEAKER_01: know out of 10, what would I rate this?
- 36:50SPEAKER_01: Maybe like
- 36:54SPEAKER_01: a five-ish.
- 36:54SPEAKER_01: I want this person, whoever runs this company to succeed and do
- 37:00SPEAKER_01: well.
- 37:00SPEAKER_01: And I think that they're trying to do right by this role.
- 37:01SPEAKER_01: So, they they
- 37:04SPEAKER_01: have like I don't know.
- 37:04SPEAKER_01: I care for them.
- 37:05SPEAKER_01: I don't know who they are, but I care
- 37:08SPEAKER_01: for them.
- 37:08SPEAKER_01: But yeah, that would be the rating.
- 37:09SPEAKER_01: I guess like a five or so
- 37:12SPEAKER_00: because I don't know that that's going to work out for them if they're
- 37:15SPEAKER_00: going to do it this way... going to hire this way.
- 37:17SPEAKER_00: So I think that they
- 37:19could have gone in a different direction and probably would be
- 37:21more successful.
- 37:23SPEAKER_00: Yeah, I had some similar thoughts.
- 37:24SPEAKER_00: So on the the job ad itself, the structure
- 37:28SPEAKER_00: of it and whatnot, I'd give it an eight.
- 37:30SPEAKER_00: Probably being a little bit
- 37:32SPEAKER_00: generous, you're right.
- 37:33SPEAKER_00: There was some duplication like the difference between
- 37:36SPEAKER_00: the ideal candidate qualifications and the preferred qualifications.
- 37:43SPEAKER_00: That didn't really make a lot of sense to me.
- 37:44SPEAKER_00: Like maybe they were trying
- 37:46to say with preferred qualifications,
- 37:48this is the minimum that we will accept.
- 37:50SPEAKER_00: If that's the case, they should have said it.
- 37:51SPEAKER_00: Yeah.
- 37:54SPEAKER_00: Like you could have been very honest
- 37:57in that part of the job ad and said,
- 37:58you know,
- 37:59nothing against you but don't apply
- 38:02unless you can demonstrate A,
- 38:03B,
- 38:03and C.
- 38:03I would have given them more credit for
- 38:09SPEAKER_00: that rather than this duplication.
- 38:11SPEAKER_00: But other than that, I thought it was really
- 38:13SPEAKER_00: well written and structured... like there there were no typos.
- 38:16SPEAKER_00: There was no goofy
- 38:18SPEAKER_00: stuff.
- 38:18SPEAKER_00: It seems to me that whoever wrote this ad sat down and wrote it and
- 38:25SPEAKER_00: gave it some thought and some consideration in how they wrote the job
- 38:28SPEAKER_00: ad itself.
- 38:28SPEAKER_00: So, you know, it worked for me.
- 38:30SPEAKER_00: Role design, though...
- 38:36SPEAKER_00: not as much, not as much.
- 38:38SPEAKER_00: The role role design is logical, through the
- 38:42framework of,
- 38:43you are now going from 1 to 100...
- 38:44like you've gone from 0 to 1,
- 38:50SPEAKER_00: you've proven that this is a thing and you know you you've kind of found
- 38:54SPEAKER_00: traction.
- 38:54SPEAKER_00: So your logical conclusion is like, alright, let's hire
- 38:58SPEAKER_00: somebody who is senior and we'll fill in underneath them, like a lot of
- 39:04founders who are scaling,
- 39:04they think that way and there's nothing wrong with that
- 39:07that can work,
- 39:07but the way that this role is structured is pretty much a
- 39:10magnet
- 39:14SPEAKER_00: for burnout.
- 39:14SPEAKER_00: You're saying that you're going to be traveling around the country
- 39:1920% to 30% of your time,
- 39:20but you're also in charge of maintaining relationships
- 39:24SPEAKER_00: with your partner network.
- 39:26SPEAKER_00: And you're also in charge of eventually building,
- 39:30mentoring,
- 39:30and kind of scaling a team,
- 39:32but that team is never really going to
- 39:35SPEAKER_00: fully own the work as it's written here.
- 39:36SPEAKER_00: You're still going to be hands-on in it.
- 39:39SPEAKER_00: So, you know, how much lift is that going to give you?
- 39:41SPEAKER_00: Oh, and also, by the
- 39:43SPEAKER_00: way, you're setting up the events.
- 39:44SPEAKER_00: You're making sure that everything at
- 39:47SPEAKER_00: the events are being set up and torn down and everything.
- 39:49SPEAKER_00: Oh, and also you're
- 39:51SPEAKER_00: managing these marketing partnership campaigns, which are virtual.
- 39:57All these things are being squished together in ways that they
- 39:59kind of make
- 40:03sense in your mind,
- 40:03but the reality is that this person's not going to be able
- 40:08SPEAKER_00: to really excel at any of those areas.
- 40:10SPEAKER_00: They might be able to be like 30% or 40%
- 40:14SPEAKER_00: effective, maybe less in all of them, some of the time, not all the time.
- 40:18SPEAKER_00: So
- 40:20SPEAKER_00: this person... like, big job, probably going to burn out.
- 40:23SPEAKER_00: It's not going to be
- 40:24SPEAKER_00: sustainable.
- 40:24SPEAKER_00: One of two things will happen.
- 40:25SPEAKER_00: Either this role will get
- 40:29SPEAKER_00: modified within six months to be something else and some of this stuff
- 40:34will get shifted on to other people or they'll hire to kind of
- 40:36do other stuff
- 40:37SPEAKER_01: or this person will just flame out and leave.
- 40:38SPEAKER_01: I would give the role design five
- 40:42SPEAKER_01: and a half, six out of 10.
- 40:43SPEAKER_01: So for me, job ad eight, role design six.
- 40:47SPEAKER_01: Yeah, you're right.
- 40:47SPEAKER_01: And you mentioned something that
- 40:52SPEAKER_01: I'm kind of suspicious of.
- 40:55SPEAKER_01: I wonder if this person, this one- person show... that we are making a
- 41:00SPEAKER_01: lot of assumptions here.
- 41:01SPEAKER_01: If they need a break, I wonder if they want to take a
- 41:05SPEAKER_01: little bit of a step back.
- 41:06SPEAKER_01: I wonder if they want to go on vacations every once
- 41:08SPEAKER_01: in a while and they haven't been able to.
- 41:10SPEAKER_01: That's what I'm thinking.
- 41:11SPEAKER_01: And
- 41:13that could be why they are willing to pay so high for this role
- 41:16that because
- 41:20they themselves are going to take a bit of a step back,
- 41:22they can reduce their
- 41:24SPEAKER_01: own salary and give some of it to this person.
- 41:26SPEAKER_01: Like that's kind of what
- 41:28SPEAKER_01: it feels like for me, a little bit as well.
- 41:30SPEAKER_01: So again, we've made up this whole
- 41:34SPEAKER_00: story about this organization, but I'm curious, would you, you know, if
- 41:39this,
- 41:39if you had kind of the skill set,
- 41:40the experience for this,
- 41:41would you apply
- 41:44SPEAKER_00: for this role?
- 41:46SPEAKER_00: Great question.
- 41:46SPEAKER_00: I think that if I
- 41:51SPEAKER_01: was eligible to work for this company, because
- 41:56SPEAKER_00: it's US only, so obviously I wouldn't be able to.
- 41:58SPEAKER_00: The assumption
- 42:00SPEAKER_00: you're eligible.
- 42:00SPEAKER_00: Yeah.
- 42:01SPEAKER_00: Yeah.
- 42:01SPEAKER_00: If I was eligible, I would give it
- 42:04SPEAKER_00: serious thought.
- 42:04SPEAKER_00: I would give it serious thought.
- 42:06SPEAKER_00: Sales... not really my
- 42:10SPEAKER_00: bag.
- 42:10SPEAKER_00: Relationship management.
- 42:10SPEAKER_00: Yep.
- 42:11SPEAKER_00: Business development.
- 42:12SPEAKER_00: Yep.
- 42:12SPEAKER_00: Absolutely.
- 42:15SPEAKER_00: Operational stuff.
- 42:15SPEAKER_00: Yep.
- 42:16SPEAKER_00: But in reading through this job ad, like the things
- 42:21that they want to fit together,
- 42:23they don't really fit together all that well
- 42:26SPEAKER_00: in my mind.
- 42:26SPEAKER_00: So, I would be asking kind of some of these same
- 42:29SPEAKER_00: questions and being like, am I going to be successful in this job?
- 42:32SPEAKER_00: And for folks
- 42:34at home who are looking for jobs right now and reading through
- 42:36job ads,
- 42:37that's
- 42:38a pretty good exercise to go through yourself when you're
- 42:39reading these job
- 42:42ads,
- 42:42like you read through the job ad and think about it with what
- 42:43you know
- 42:47SPEAKER_00: from that job ad and say, will I be successful in this job?
- 42:49SPEAKER_00: Why or why not?
- 42:52SPEAKER_00: Like, what are the kind of deficiencies?
- 42:54SPEAKER_00: What are the questions that come up
- 42:55SPEAKER_00: here?
- 42:55SPEAKER_00: And that mental exercise can actually generate really intelligent
- 42:59SPEAKER_00: questions for you to use in the interview.
- 43:01SPEAKER_00: We know that hiring
- 43:03SPEAKER_00: managers... when you ask good questions, they're impressed.
- 43:06SPEAKER_00: Like you
- 43:07SPEAKER_00: stand out far more than candidates who don't ask questions at all or have
- 43:12SPEAKER_00: nothing to say.
- 43:12SPEAKER_00: So it can be a useful exercise.
- 43:14SPEAKER_00: To answer your question
- 43:15SPEAKER_00: though, I don't know if I'd apply for this or not.
- 43:18SPEAKER_00: Yeah, I'd be torn because the mission
- 43:22SPEAKER_00: of this organization aligns with my values side.
- 43:23SPEAKER_01: I think that I would drive
- 43:25myself a little bit crazy trying to do absolutely everything,
- 43:27because that's
- 43:28SPEAKER_01: my personality.
- 43:29SPEAKER_01: It just... it's not going to work in
- 43:33SPEAKER_01: a structure like this.
- 43:33SPEAKER_01: I think that's such a good point.
- 43:34SPEAKER_01: I
- 43:35think that there are...
- 43:35there's nothing indicating in the job posting that there
- 43:39SPEAKER_01: are any guardrails in place to prevent you from doing everything.
- 43:43SPEAKER_00: So, you would end up doing everything.
- 43:44SPEAKER_00: It's just designed that way.
- 43:46SPEAKER_00: I think
- 43:47SPEAKER_00: that's why we both rated it so low for job design.
- 43:52SPEAKER_00: Well folks, that is another job post
- 43:55SPEAKER_00: roasted.
- 43:55SPEAKER_00: Really interesting one.
- 43:57SPEAKER_01: Join us again next week when we are back
- 44:05personally. See you then.