Latest / Transforming Work with Sophie Wade
66: John Riordan -- Leading Remote (First): Learnings From A Pioneer
John Riordan, the so-called "Godfather of Remote" and Chairman of Grow Remote, an Irish-based social enterprise organization, has led fully remote teams and divisions for over 20 years including for multiple airlines, Apple, and Shopify in the US and internationally. John's remote working division's expertise enabled the office-based 60% of Shopify employees to transition quickly to fully remote in March 2020. John shares transferrable insights from his experiences leading remote, hybrid, and on-site empathetic customer services teams—emphasizing community.
KEY TAKEAWAYS
[03:07] John Riordan…
The skinny
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