Latest / Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
How Nationwide CTO Michael Carrel Is Building an AI-Ready Workforce
In this episode of Technovation, Nationwide CTO Michael Carrel joins Peter High to discuss how the company is building an AI-ready workforce while modernizing technology across its insurance and financial services businesses. Carrel explains why Nationwide made everyday AI available to associates across the company and paired access with future-ready learning sprints, manager certifications, and role-specific skill development.
He also shares how Nationwide is applying generative and agentic AI across underwriting, claims, software engineering, and other domains while maintaining disciplined…
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