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Designing and Building Mid-Illinois through Exceptional Customer Service
Summary
In this episode, Chris and Kaitlin discuss the often-overlooked aspect of customer service in remodeling and construction projects. They emphasize the importance of communication, setting realistic expectations, and the responsibilities of both contractors and clients. The conversation also touches on the significance of community involvement and how it shapes the identity of a local business. Through anecdotes and insights, they provide valuable tips for homeowners and contractors alike to foster better relationships and successful projects.
Takeaways
Great projects are built with…
The skinny
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