Latest / CEO Daily Brief with Dr. Jessica Kriegel
Case Studies in AI Messaging: Duolingo, Shopify, and Fiverr
In today's episode, we explore three levels of corporate messages regarding AI-based changes within the company:
The inauthentic message from Duolingo's leadership is a great example of what not to do--a muddled message about replacing people with AI while also claiming to be people-first.
Shopify's CEO took a hardcore approach, committing to AI and expecting every level of the business to adopt that perspective.
Fiverr's messaging was brilliantly authentic: acknowledging the risks of AI job replacement at every level, and a shared commitment to tackling that reality.
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