EP265: Building a Resilient Multi-Channel E-commerce Strategy

High Voltage Business Builders Podcast · May 13, 2026 · 9m

Here's a number that should make every seller pause: the average Amazon seller loses 100% of their customer data after each sale. Neil Twa dives into why this data loss is a critical issue and how it impacts your long-term growth. Imagine a kitchen brand pulling in $40K a month on Amazon, with solid reviews and a steady PPC spend. Profitable, but flat. Neil breaks down why relying on a single channel like Amazon is a risk, not a strategy. He offers three actionable moves to diversify your revenue streams and build a resilient multi-channel strategy. If more than 80% of your revenue is…