Latest / The Tough Crowd Podcast

Welcome to the Improvement Institute
Join Mama J Phi as she shares her latest adventures and victories! In this episode, you’ll hear about:
• How she triumphed over Walmart and PayPal after a $700 account hack • The ongoing saga of finding the perfect nail salon in Connecticut • Entertaining legal news, including the Cardi B trial and her memorable courtroom moments • The quest for the perfect headshot (and some AI photo tips) • A brand new business idea: The Improvement Institute, for everyday process improvement
Plus, get a behind-the-scenes look at daily life, shipping dilemmas, and more! If you enjoy real talk, humor, and…
The skinny
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