Episode 508 The Missing KPI in Leadership Development
Healthcare organizations invest significant time and money in developing their leaders. They track attendance, completion rates, and participant satisfaction.
But how do we know whether any of that investment is actually changing the way leaders lead?
In this episode of the Lead Up Podcast, Mike Harbour challenges the way healthcare organizations measure leadership development and explores the missing KPI that matters most: leadership behavior change.
Mike shares the story of a manager who left training equipped with a better approach to delegation, only to return to old habits when…
The skinny
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