Latest / Early Edition with Ryan Bridge / Carolyn Young: Retail NZ Chief Executive on government expected to revamp shoplifting and trespassing laws

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Carolyn Young: Retail NZ Chief Executive on government expected to revamp shoplifting and trespassing laws · Early Edition with Ryan Bridge

• 0:00
  Speaker 1: The government this week expected to make an announcement on
• 0:02
  Speaker 1: retail crime. Previous changes announced include expanding citizens arrest powers.
• 0:07
  Speaker 1: You remember that one. Apparently this week they will make
• 0:10
  Speaker 1: changes and announce changes I should say, around laws for
• 0:13
  Speaker 1: shoplifting and theft. It also comes on the back of
• 0:16
  Speaker 1: that police direction remember this where an internal directive revealed
• 0:21
  Speaker 1: that they would only respond to shoplifting worth more than
• 0:23
  Speaker 1: five hundred bucks. Carolyn Young is the chief executive retail INZED. Carolyn,
• 0:27
  Speaker 1: good morning, What Anna?
• 0:29
  Speaker 2: How are you this line?
• 0:30
  Speaker 1: Very well? Thank you? Now, I know you're on the
• 0:32
  Speaker 1: government's advisory group for retail crime. Do you what are you?
• 0:38
  Speaker 1: Probly assumably you've been given a heads up about what's
• 0:40
  Speaker 1: happening this week. What are they looking at?
• 0:44
  Speaker 2: Well, I guess it's a couple of things. One is
• 0:47
  Speaker 2: that we know that there's a lot of recidivis defending
• 0:51
  Speaker 2: in retail, so people coming back time and time and
• 0:54
  Speaker 2: time again, so really being able to deal with those
• 1:00
  Speaker 2: offenders and having charges and repercussions in the court system
• 1:06
  Speaker 2: that are deterrents against those offending. So if someone comes
• 1:10
  Speaker 2: into your shop and they steal one hundred and fifty dollars,
• 1:14
  Speaker 2: and it's one hundred and twenty dollars, and it's you know,
• 1:16
  Speaker 2: like it's a cumulative factor. It all adds up. So
• 1:19
  Speaker 2: making sure that the police have the tools in which
• 1:21
  Speaker 2: they can use data to ensure that they capture all
• 1:25
  Speaker 2: of someone's offending so then they can be dealt with
• 1:28
  Speaker 2: at the highest level rather than at the lowest level.
• 1:31
  Speaker 2: So that's why it's really important not to have thresholds
• 1:34
  Speaker 2: around for police because a lot of offending is not
• 1:37
  Speaker 2: necessarily done at a higher level, but cumulatively it's thousands
• 1:41
  Speaker 2: and thousands of dollars, So being able to really do
• 1:44
  Speaker 2: something that will impact them through the court system is
• 1:47
  Speaker 2: one piece.
• 1:50
  Speaker 1: The other thing just in terms of record keeping for that,
• 1:53
  Speaker 1: do you at the moment, do retailers have the ability
• 1:56
  Speaker 1: to keep those records so that that can be enacted properly.
• 2:00
  Speaker 2: Well, there's a couple of things. One is that for
• 2:03
  Speaker 2: the bigger stores, they use a platform called Aura, which
• 2:06
  Speaker 2: is effectively a really smart database where the police can
• 2:10
  Speaker 2: then go through and link various crimes that have been
• 2:15
  Speaker 2: committed that a very similar look into them and determine
• 2:18
  Speaker 2: whether they're done by the same people, and then you
• 2:21
  Speaker 2: know they're able to capture them that way, and so
• 2:23
  Speaker 2: that's a really useful tool. For the smaller retailers, they
• 2:27
  Speaker 2: need to use one O five or one one one,
• 2:29
  Speaker 2: which you know is a little more tricky. So it
• 2:32
  Speaker 2: is up to the police to be able to do
• 2:33
  Speaker 2: those connections and for the police to have better resources
• 2:37
  Speaker 2: and tools, and that's going to be really important to
• 2:41
  Speaker 2: be effective. So not only that retailers need to report
• 2:45
  Speaker 2: every crime so that it's really understood the size of
• 2:48
  Speaker 2: the issue, so that we get the right resourcing, but
• 2:50
  Speaker 2: also to have the right tools for police to be
• 2:53
  Speaker 2: able to really link a lot of that offending together
• 2:57
  Speaker 2: so that when they go to court they really dealt
• 2:58
  Speaker 2: with appropriately.
• 2:59
  Speaker 1: On the full list. What's the other thing to change
• 3:01
  Speaker 1: your reckons.
• 3:01
  Speaker 2: Coming well a little bit further down the line, but
• 3:05
  Speaker 2: trespass is really important. It's because we've had these decidipus offenders.
• 3:09
  Speaker 2: You're really having the ability to trespass someone that's in
• 3:13
  Speaker 2: your store that's either aggressive or violent or offending on
• 3:17
  Speaker 2: a regular basis so that they can't come back again,
• 3:19
  Speaker 2: and having some teeth in behind that and something that
• 3:23
  Speaker 2: fits in modern society. That's going to be wrong.
• 3:26
  Speaker 1: What's not making that work at the moment, because you
• 3:28
  Speaker 1: can trustpass people at the moment, right, so what's not working?
• 3:32
  Speaker 2: Yeah, you can trust past people at the moment. It
• 3:35
  Speaker 2: is quite tricky because the laws are really structured for
• 3:39
  Speaker 2: when you know the person, you know your name and
• 3:41
  Speaker 2: you know their address, being able to use like a
• 3:44
  Speaker 2: photo to trespass someone, being able to assure trespass notice
• 3:48
  Speaker 2: even if they're walking away and want to accept it,
• 3:51
  Speaker 2: and then you know, then using that as a tool
• 3:54
  Speaker 2: to identify someone as they're coming into your store so
• 3:57
  Speaker 2: that then you don't get them in your store. So
• 4:00
  Speaker 2: modernizing it, making it easier to actually process that.
• 4:05
  Speaker 1: Less of a consultative or consensus approach to delivering it too. Carolyn,
• 4:10
  Speaker 1: I appreciate your time, Carolyn Young, Chief executive retailion Z.
• 4:14
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• 4:17
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• 4:20
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