Counter-Errorism - Episode 22 - Nikki Knapp
Get to know Nikki Knapp:
Profile: https://www.linkedin.com/in/nicoleknapp/
Email: nikki.knapp@kquadrant.com
In her conversation on the Counter Errorism podcast, Nikki Knapp shares practical, creative approaches to teaching Human and Organizational Performance (HOP) and emphasizes the critical importance of human connection.
Here are the key lessons we learn from her approach:
Relationships as the Foundation of HOP
Knapp stresses that you cannot prevent, detect, or correct errors until people feel comfortable talking to you. If a safety professional lacks a relationship with workers, leaders…
The skinny
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