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Conversational Commerce Revolution: Agentic AI, Messaging & Payments in One | Corey Reed (CM.com)

What if customers could browse products, get personalized recommendations, resolve issues, and complete transactions — all within the messaging channels they already use?

In today’s episode of The Tech Matchmaker, Gina sits down with Corey Reed from CM.com to explore how brands are transforming the customer journey using conversational commerce, multichannel messaging, and agentic AI. Corey shares use cases across retail, travel, hospitality, and finance — including AI-powered personal stylists and digital concierges that remove friction and elevate the experience.

If your 2026 roadmap…

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