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The Renewal Blind Spot Costing Brokers Their Clients with Jeff Wilcoxon
In this episode of The Insurance Growth Lab, host Callan Harrington sits down with Jeff Wilcoxon, Senior Strategy and Corporate Development Principal at VIU by HUB. The two dig into a new VIU by HUB survey that found 88 percent of policyholders want their provider to proactively flag when coverage no longer fits their life, while 56 percent have not heard from their provider in over a year. Jeff explains why the industry has focused so heavily on the sale and neglected everything that happens after.
Callan and Jeff break down how VIU by HUB adds 1700 households a week and still delivers…
The skinny
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