Are the Claims Really Just the Claims?
Sarah Michaels, a trained nurse and the Chief Clinical Officer at Kinetiq Health, has little patience for the phrase "the claims are just the claims." In this brief excerpt from a longer discussion, Sarah explains why employers have access to ample data yet still struggle to act on it. She emphasizes the importance of clinicians using that data to improve outcomes for individual members and the health plan as a whole.
Sarah shares a compelling story about a member who was initially advised to prepare for hospice care but was connected with a leading cancer center within 48 hours. She also…
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