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Latest / Sorry, It’s Discontinued: Celebrating the World of Retail, the Retail Associates Who Keep It Going, and the Stores and Brands We Love

The Retail Mean Girl Effect: Why Culture Matters More Than Sales Goals

In this episode of Sorry, It’s Discontinued, Hilary gets real about the “Mean Girl” energy that can take over retail counters, back rooms, and even leadership meetings — and how fear-based goals, gossip, and competition can destroy teamwork.

From luxury beauty floors to corporate sales meetings, Hilary unpacks what really happens when kindness gets mistaken for weakness — and why choosing grace, empathy, and integrity will always be the ultimate power move.

💄 She dives into how company culture shapes this behavior, what happens when fear replaces trust, and why brands like Sephora, Rare…

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