Latest / The Parent Tap / Your Kid's AI Companion Is Lying: Sextortion and Online Safety
Transcript
- 0:00SPEAKER_01: I was victim of a virtual kidnapping scam.
- 0:02SPEAKER_01: One day my phone rings.
- 0:03SPEAKER_01: It looks like it's my wife's number, one digit off, but I didn't notice that at first.
- 0:08SPEAKER_01: This is Officer So-and-so.
- 0:09SPEAKER_01: I'm with your wife.
- 0:10SPEAKER_01: We have an issue.
- 0:10SPEAKER_01: Oh my God.
- 0:12SPEAKER_01: What's your name?
- 0:13SPEAKER_01: I gave him my name.
- 0:14SPEAKER_01: A couple questions.
- 0:16SPEAKER_01: Nothing terrible that I revealed.
- 0:18SPEAKER_01: He says, actually, I'm not a police officer.
- 0:19SPEAKER_01: I'm a member of a Mexican drug cartel.
- 0:22SPEAKER_01: We have your wife, and if you want to see her again, you need to drive to a Walmart in San Jose and fork over$5,000.
- 0:29SPEAKER_00: If your kid's online safety plan is take the phone away, this episode is going to change how you think about it.
- 0:35SPEAKER_00: Larry McGidda spent more than 40 years covering tech.
- 0:39SPEAKER_00: In 1993, he was the first person ever to post a missing child's photo online.
- 0:44SPEAKER_00: Today he'll tell you which online fears are overblown, which ones to actually watch for, and what to say tonight that works better than a lecture.
- 0:52SPEAKER_00: In 60 seconds, what's the biggest online risk parents worry too much about?
- 0:56SPEAKER_00: And what's the ones they don't worry about enough?
- 1:00SPEAKER_01: That is a very good question.
- 1:01SPEAKER_01: So it depends on how you define worry.
- 1:04SPEAKER_01: Look at it the same way.
- 1:05SPEAKER_01: Let's say you're going to your pediatrician's office and you have a young baby.
- 1:08SPEAKER_01: Of course, childhood leukemia or all sorts of horrible diseases are risks.
- 1:14SPEAKER_01: They do happen to some children, but thank God they happen to very few children.
- 1:20SPEAKER_01: So your pediatrician is probably not going to start the day by, oh, by the way, while going to the here, let's talk about childhood leukemia, let's talk about all these cancers and kids falling out of 10-story buildings and all the terrible things that could happen.
- 1:31SPEAKER_01: That's not how they start the conversation.
- 1:33SPEAKER_01: They talk about washing your hands, they talk about car seats, they talk about colds and flus, they talk about basic hygiene.
- 1:41SPEAKER_01: They're out there mostly to prevent the things that typically happen.
- 1:45SPEAKER_01: They talk about vaccinations, things of that nature.
- 1:48SPEAKER_01: So parents tend to worry about the horrible situation, sexual predators contacting their children and actually molesting their children.
- 1:58SPEAKER_01: Does that happen?
- 1:59SPEAKER_01: Yes.
- 2:00SPEAKER_01: Is it likely to happen in your family?
- 2:02SPEAKER_01: Very unlikely.
- 2:03SPEAKER_01: It could happen.
- 2:04SPEAKER_01: I'm not going to deny it.
- 2:05SPEAKER_01: I'm not going to say that we shouldn't put resources into it.
- 2:08SPEAKER_01: That's not where we put most of our effort to connect.
- 2:10SPEAKER_01: Safely, we're more like the polks that are talking about get vaccinated, you know, wash your hands, wear seatbelts, car seats, more like the that kind of general public health or public safety information versus the things that can happen but probably won't.
- 2:27SPEAKER_01: The reason why I'm so conscious about this is that when we started Connect Safely in 19, not quite that far back, in 2004, it was in the midst of what I called the Predator Panic Era.
- 2:39SPEAKER_01: There was literally a TV show called To Catch a Predator on NBC.
- 2:44SPEAKER_01: And 49 attorneys general, virtually every state attorney general in the country, was agitated around MySpace and how dangerous MySpace was.
- 2:53SPEAKER_01: And they weren't talking about cyberbullying.
- 2:56SPEAKER_01: They weren't talking about mental health.
- 2:58SPEAKER_01: They weren't talking about kids spending too much time online.
- 3:01SPEAKER_01: And they certainly weren't really talking about the capacity.
- 3:04SPEAKER_01: Those of you who remember MySpace, it was just a crazy environment.
- 3:07SPEAKER_01: They were talking about predation.
- 3:09SPEAKER_01: And again, it's an important issue.
- 3:12SPEAKER_01: It's one that needs to be top of mind for some people, but it is not something that most MySpace teens were at risk of.
- 3:20SPEAKER_01: So that's that's my general question about what parents worry too much about.
- 3:24SPEAKER_01: There's a lot of things parents weren't worry too much about.
- 3:26SPEAKER_01: I've actually did a presentation on the history of technology moral panics.
- 3:31SPEAKER_01: And tech moral panics go all the way back to Socrates, who worried that the quill would take away our ability to memorize things, remember things.
- 3:39SPEAKER_01: And then we were worried about that the railroad would be dangerous for women because men who to who traveled that quickly wouldn't be able to control their impulses and would attack every woman on the railroad car.
- 3:51SPEAKER_01: And there was yada yada yada.
- 3:53SPEAKER_01: Every technology, the camera, the telegraph, the radio, every technology that's ever come along, someone has talked about how it's going to be terrible for young people or women mainly.
- 4:04SPEAKER_01: It's mainly young people, women.
- 4:06SPEAKER_01: And every technology has a risk, but we need to put these risks in perspective.
- 4:11SPEAKER_00: Yeah, I love that.
- 4:12SPEAKER_00: And so you've you've covered every tech panic since the PC.
- 4:17SPEAKER_00: You know, what's different about AI and the chat bots, the companions versus everything else that you've seen?
- 4:23SPEAKER_01: Wow.
- 4:24SPEAKER_01: Really good question.
- 4:25SPEAKER_01: AI isn't a class by itself for a number of reasons.
- 4:29SPEAKER_01: One reason is because, in my addition to being an uh internet safety advocate as head of Connect Safely, I'm also a tech journalist, and I've been at this since the early 80s.
- 4:38SPEAKER_01: I actually started writing about tech in 1981.
- 4:42SPEAKER_01: So I have seen every technology revolution from literally the Mac and the IBM PC to the iPhone to the web to broadband, you name it, I've seen it.
- 4:51SPEAKER_01: I've never seen anything evolve anywhere near as quickly as AI.
- 4:56SPEAKER_01: Apple comes out with an iPhone in 2007, and maybe a year or two later, the Android comes out, and every year there's a there's an improvement, a gradual improvement.
- 5:07SPEAKER_01: ChatGPT, Gemini, these things literally a week doesn't go by when a new model isn't announced.
- 5:13SPEAKER_01: It's just crazy how fast it's going.
- 5:15SPEAKER_01: And it's overwhelming us.
- 5:16SPEAKER_01: It's overwhelming users, it's overwhelming policymakers.
- 5:20SPEAKER_01: I mean, they some are rightfully concerned about these models getting out of control.
- 5:24SPEAKER_01: The other thing that's different about AI is with most of the technologies, if there's going to be damage, it's going to be to one or two people at a time, a few people at a time.
- 5:36SPEAKER_01: I have never heard anybody talk about existential threats to human existence as a result of cyberbullying or Internet predators or mental health issues.
- 5:46SPEAKER_01: The scale at which these things can damage people is beyond comprehension.
- 5:51SPEAKER_01: Having said that, beyond comprehension works both ways.
- 5:56SPEAKER_01: People who claim that they know or even think there's a likelihood of the notion is a 10% chance that if it doesn't change, it's going to kill humanity within 10 years.
- 6:06SPEAKER_01: That's speculation.
- 6:08SPEAKER_01: That's not based on any research.
- 6:10SPEAKER_01: It's based on fear.
- 6:11SPEAKER_01: Am I saying it's impossible?
- 6:13SPEAKER_01: No.
- 6:13SPEAKER_01: Nothing's impossible.
- 6:15SPEAKER_01: But it's not based on research.
- 6:16SPEAKER_01: It's based on speculation.
- 6:18SPEAKER_01: And so we have to take a step back.
- 6:20SPEAKER_01: The other part of AI, it's an amazingly powerful technology.
- 6:25SPEAKER_01: I use it every day.
- 6:26SPEAKER_01: I use it for medical stuff.
- 6:28SPEAKER_01: I use it for writing.
- 6:29SPEAKER_01: I use it for research.
- 6:30SPEAKER_01: I use it for purchase decisions.
- 6:33SPEAKER_01: But I never act on it without vetting it.
- 6:36SPEAKER_01: I would never do something that ChatGPT told me to do without going to a definitive source that I trust.
- 6:42SPEAKER_01: So let's say it's medical.
- 6:44SPEAKER_01: It's going to say, take this pill to cure that disease.
- 6:47SPEAKER_01: Well, I'm not going to take that pill to cure that disease.
- 6:49SPEAKER_01: I'm going to call my doctor or maybe go to mailclinic.org or national health service of the UK to research what that pill is going to do before I ask my doctor to prescribe it.
- 7:01SPEAKER_01: So again, as a suggestion, fine.
- 7:04SPEAKER_01: As a copy editor, great.
- 7:06SPEAKER_01: As a junior intern to help me plan my activities, fine.
- 7:11SPEAKER_01: As a decision maker, no way.
- 7:13SPEAKER_01: A, because it's not ready.
- 7:14SPEAKER_01: And B, because I'm not ready to give up any of my autonomy to a device, to a machine, to a piece of software, which is one of the reasons I don't personally use agents.
- 7:26SPEAKER_01: I wouldn't mind an agent to advise me.
- 7:28SPEAKER_01: I don't want an agent to actually go ahead and make my investments or actually do things for me because right now I'm not there quite ready to trust it.
- 7:37SPEAKER_00: Yeah, yeah, for sure.
- 7:38SPEAKER_00: There's that element of trust and maybe giving it too much trust or too much autonomy to do what it wants.
- 7:45SPEAKER_00: What do you say about teens using AI chatbots in general?
- 7:48SPEAKER_01: Well, first of all, let's let's determine the difference between chatbots.
- 7:50SPEAKER_01: The chatbots has double meaning.
- 7:51SPEAKER_01: That's a good thing.
- 7:52SPEAKER_01: Sometimes you think of chat talks, you see these AI companions like character AI or things like that.
- 7:58SPEAKER_01: That I think needs to be done with extreme caution.
- 8:01SPEAKER_01: I do not want children using AI to substitute for real-world friends and for the most part for therapists, although, given the fact that it's very difficult to get a therapy appointment right now and very expensive, I understand why teens are using it that way.
- 8:15SPEAKER_01: But I would say extreme caution.
- 8:18SPEAKER_01: AI as a study tool, as you know, a research tool, we can't bury AI.
- 8:26SPEAKER_01: We can't ignore it.
- 8:27SPEAKER_01: It is there.
- 8:28SPEAKER_01: Professionals are using it.
- 8:30SPEAKER_01: In fact, I know of a company that disciplines, it actually punishes employees for not using AI.
- 8:37SPEAKER_01: Because they don't want their employees wasting time.
- 8:39SPEAKER_01: They want their employees to be productive.
- 8:41SPEAKER_01: And so since they're going to have to use it in the workforce whether we want them to or not, because you and I can have feelings about it, but I guarantee you corporate America is going to want them to use it.
- 8:52SPEAKER_01: Law firms are going to want them to use it.
- 8:54SPEAKER_01: Medical clinics are going to want them to use it because every employer wants their employees to be as productive as possible.
- 9:00SPEAKER_01: And if you're one of those people that hangs up your own shingle, you're definitely going to want to use it because you want to be competitive and productive.
- 9:07SPEAKER_01: So since it's there, rather than ban it, I say teach it.
- 9:12SPEAKER_01: I think that teachers should teach kids how to use it productively, how to use it ethically, how to use it in ways that are authenticate, so that they, like me, they vet what my education director calls it lateral reading, so that you don't just rely on what AI teaches you.
- 9:29SPEAKER_01: You go and check another source.
- 9:31SPEAKER_00: Larry, what uh what about deepfakes and notification apps targeting girls?
- 9:37SPEAKER_00: What do we do to protect our daughters?
- 9:38SPEAKER_00: What do we do if they are targeted or not?
- 9:41SPEAKER_01: So, first of all, I I would argue that it's not just girls.
- 9:43SPEAKER_01: I think it may be primarily, largely girls, but boys can be affected by that.
- 9:47SPEAKER_01: And in fact, one way boys are affected by that is through sextortion scams.
- 9:51SPEAKER_01: Boys are often victims of sextortion, and AI can be used to create these images and shame them and get them to pay or whatever they're going to do.
- 9:59SPEAKER_01: Um it's horrible.
- 10:01SPEAKER_01: I mean, the idea that anybody would create a naked image, or even if they got a legitimately created naked image, that they would share it without your consent, no matter how old you are, is absolutely terrible.
- 10:13SPEAKER_01: Um, fortunately, the laws are starting to catch up.
- 10:16SPEAKER_01: And I believe, although I don't know if it's illegal to use AI to create a nude image of a child as long as there's no connection between that image and an actual child, it it may it may be illegal, but it is definitely illegal and and immoral, etc., to create an image of anybody that nudifies them without their permission.
- 10:38SPEAKER_01: So one is to educate people, especially young boys, frankly, since often they are the per the ones doing this, that it's wrong, that it's hurtful, that it's against the law, that there are consequences.
- 10:50SPEAKER_01: You could be expelled from school, you might be in trouble with the law.
- 10:54SPEAKER_01: But just a real strong education, just like we've educated young people about a lot of things, about the impact of drinking, about nonconsensual, any form of nonconsensual sexual activity.
- 11:05SPEAKER_01: Unfortunately, as we recently learned at Cornell University, it isn't always practiced, but you know, I think it's it's still important to have that education.
- 11:14SPEAKER_01: Second of all, of course, make sure that the legal system is protecting young people, girls and boys, and that the legal system is doing what it needs to do when a case happens, it's taken seriously.
- 11:25SPEAKER_01: And then there is a broader issue that I always think about with sixtortion.
- 11:30SPEAKER_01: If you happen to be a victim of it, you need to know how to respond, things like don't respond to it, don't pay if it's a sextortion situation.
- 11:39SPEAKER_01: But most of all, as sad and as scary and as disturbing as it is, know that you will get through this.
- 11:47SPEAKER_01: To realize that you will get through this.
- 11:50SPEAKER_01: Even if it's consensual, even if you're a victim of a sex of a sextortion operation where they got your images and it was an actual photograph.
- 11:58SPEAKER_01: But especially if it's virtual, people will understand.
- 12:02SPEAKER_01: It is not going to keep you from getting a mate.
- 12:05SPEAKER_01: It is not going to keep you out of college, it is not going to keep you from getting a job.
- 12:09SPEAKER_01: Your parents are not going to disown you.
- 12:11SPEAKER_01: It is something people will understand.
- 12:14SPEAKER_01: Someone once made a comment to me in a not to me in a speech he gave.
- 12:17SPEAKER_01: He says, there was a time when having a tattoo would keep you out of Harvard.
- 12:22SPEAKER_01: Well, if Harvard rejected every applicant with a tattoo, they would have a very small freshman class.
- 12:28SPEAKER_01: You know, as these things evolve and they become not normative, but understandable, I think society is going to realize, yes, you are a victim.
- 12:38SPEAKER_01: Maybe you made a mistake, but you're not a bad person.
- 12:42SPEAKER_01: And kids need to understand that because the real tragedy is not even what happens, but how they respond to it emotionally.
- 12:49SPEAKER_01: I was victim of a virtual kidnapping scam.
- 12:51SPEAKER_01: One day my phone rings.
- 12:53SPEAKER_01: It looks like it's my wife's number, one digit off, but I didn't notice that at first.
- 12:57SPEAKER_01: This is Officer So-and-so.
- 12:58SPEAKER_01: I'm with your wife, we have an issue.
- 13:00SPEAKER_01: Oh my God.
- 13:01SPEAKER_01: What's your name?
- 13:02SPEAKER_01: I gave him my name.
- 13:04SPEAKER_01: A couple of questions.
- 13:05SPEAKER_01: Nothing terrible that I revealed.
- 13:07SPEAKER_01: He says, actually, I'm not a police officer.
- 13:09SPEAKER_01: I'm a member of a Mexican drug cartel.
- 13:11SPEAKER_01: We have your wife, and if you want to see her again, you need to drive to a Walmart in San Jose and fork over$5,000.
- 13:18SPEAKER_01: And it goes on and on and on.
- 13:19SPEAKER_01: Anyway, I I did not give them the money.
- 13:23SPEAKER_01: I knew it was a scam, and they eventually hung up on me when they realized I wasn't an easy mark.
- 13:28SPEAKER_01: But emotionally, it was I suffered for weeks.
- 13:31SPEAKER_01: I I I I literally I mean it was a mess emotionally as a result of going through this trauma.
- 13:38SPEAKER_01: And nobody should have to go through that.
- 13:40SPEAKER_01: Whether you whether you I'm glad I didn't waste money, but I'm not I'm still sad that it happened to me.
- 13:47SPEAKER_01: And it happens to a lot of people.
- 13:49SPEAKER_00: That emotional turmoil's gotta be just rough.
- 13:52SPEAKER_00: Just to even get that that thought in your head that that could be real for that split instant.
- 13:57SPEAKER_00: Hope that's a good thing.
- 14:00SPEAKER_01: Actually, about an hour before I was sure.
- 14:01SPEAKER_01: And I live in Silicon Valley.
- 14:03SPEAKER_01: My wife happened to be in San Francisco, which is an hour and a half on the train.
- 14:07SPEAKER_01: And since she had her car, I I hopped on a train to go spend the day with her because I was so upset that I just needed to, even though I talked to her, I knew she was okay.
- 14:16SPEAKER_01: I needed to be with her, I needed to see her, I needed to hug her.
- 14:18SPEAKER_01: Because I I I needed to be someone for me, not for she was fine.
- 14:22SPEAKER_01: I was a mess that whole day.
- 14:24SPEAKER_01: And still am I.
- 14:26SPEAKER_00: Yeah, no, I would be shaken up for sure.
- 14:28SPEAKER_00: Where do you see it going in the future and and how is it gonna change society as we know it?
- 14:34SPEAKER_01: God, I I I I wish I knew.
- 14:37SPEAKER_01: Um, I'd be an investor if I did.
- 14:40SPEAKER_01: I think it's gonna have a huge impact on every aspect of life.
- 14:44SPEAKER_01: It it will be to the knowledge worker what the industrial revolution was to the working factory worker or the or the craft people actually, turn them into factory workers if they were lucky enough to get a job.
- 14:57SPEAKER_01: I do think that it will ultimately, if it's if it's like every other technology, it will ultimately create more jobs and it displaces, but we'll have a very difficult period while we get w till we get there.
- 15:08SPEAKER_01: I I I think it needs to be managed and regulated because I think it has tremendous benefits, but we need to make sure that it that that there are built-in protections, and these protections are not only robust, but they're regulated.
- 15:23SPEAKER_01: You can't build a car today and sell it in America without an airbag and a seatbelt and other safety features.
- 15:29SPEAKER_01: That wasn't true when Ralph Nader wrote unsafe at any speed in the 1960s.
- 15:34SPEAKER_01: And people are more likely to survive car accidents today.
- 15:37SPEAKER_01: It's still possible you could die in a car accident.
- 15:39SPEAKER_01: 40,000 people do, but they're more likely to survive than they were back in the 60s.
- 15:44SPEAKER_01: So we absolutely have to put those barriers in there.
- 15:47SPEAKER_01: But I don't know where it's going.
- 15:48SPEAKER_01: I'm a little nervous about agents, I'm a little nervous about robots because they can actually do physical damage, they might be able to do some good as well.
- 15:56SPEAKER_01: And so somehow there has to be human engineering that assures safety.
- 16:02SPEAKER_01: And just like the government doesn't let planes fly or people's even local governments don't let you serve food in a restaurant without some form of regulation.
- 16:12SPEAKER_01: There needs to be regulation.
- 16:13SPEAKER_01: I know that goes against all the ethics of Silicon Valley and and even this latest memorandum that the tech gurus signed with the president all about self-policing.
- 16:22SPEAKER_01: I'm sorry.
- 16:24SPEAKER_01: Even if you assume the best motivations, someone's gonna sneak through and and and slease be sleazy or lazy or make a mistake, and we need to reduce the possibility of that happening.
- 16:34SPEAKER_00: Yeah.
- 16:35SPEAKER_00: Amen.
- 16:35SPEAKER_00: I appreciate you explaining that because that's your your expertise on this.
- 16:39SPEAKER_00: It has me worried as a dad, as a father, but also in the economy.
- 16:43SPEAKER_00: It affects so many things, and you just have to be worried about what you're doing.
- 16:45SPEAKER_01: Well, I'm gonna give you father-to-father advice.
- 16:48SPEAKER_01: My children are now in their early 40s.
- 16:52SPEAKER_01: They didn't come with a manual.
- 16:54SPEAKER_01: We didn't do everything right, but we loved them, we talked to them, we listened to them, and they came out okay.
- 17:00SPEAKER_01: Did they do make mistakes?
- 17:01SPEAKER_01: Yes.
- 17:02SPEAKER_01: But they both are have great children, they both have children of their own, great partners.
- 17:06SPEAKER_01: They're doing great.
- 17:08SPEAKER_01: My parents worried about me and my generations because long hair, drugs, you know, the psychedelics, the anti-war demonstrations, the chaos, Time magazines had cover stories about my generation and how dangerous we were.
- 17:21SPEAKER_01: I'm not gonna tell you we all turned out great, because some of us I'm not so sure about, but we got through.
- 17:26SPEAKER_01: My parents' generation, or my grandparents, were worried about the jitter bug.
- 17:30SPEAKER_01: And and every generation worries about their children.
- 17:34SPEAKER_01: So it's natural that you worry about yours, and I applaud you for having the concerns, but I also am pretty sure it's gonna come out okay, and I'm pretty sure at the end of the day, your daughter's probably gonna be smarter than you are, more ethical than you are, and I don't even know how smart and ethical you are.
- 17:48SPEAKER_01: You're pretty smart, I can tell that.
- 17:50SPEAKER_01: But I my kids are better than I am in most, in many ways.
- 17:53SPEAKER_01: Yeah.
- 17:53SPEAKER_01: And that's the way it should be.
- 17:55SPEAKER_01: And they've got some financial challenges.
- 17:57SPEAKER_01: My kids are doing okay, but in general.
- 17:59SPEAKER_01: But I I don't know.
- 18:01SPEAKER_01: I don't worry so much about it.
- 18:02SPEAKER_01: I think somehow every generation worries.
- 18:04SPEAKER_01: It's how it's why we have children.
- 18:06SPEAKER_01: That's how they survive.
- 18:08SPEAKER_01: Mama cub mama lions protect the cubs.
- 18:11SPEAKER_01: Parents protect the children, so of course you protect your daughter.
- 18:15SPEAKER_01: But I'm pretty sure I'm pretty confident it's gonna be okay.
- 18:18SPEAKER_00: That's good.
- 18:19SPEAKER_00: I love I love a I love a happy ending to a story.
- 18:21SPEAKER_00: So yeah, let's let's let's keep that optimism going and and not not not give in to the doomsday.
- 18:29SPEAKER_00: It's doom and gloom, and everything that the media seems like they're feeding us right now, and just uh the worry is just out of control for for for most parents.
- 18:37SPEAKER_00: Larry, man, I just appreciate you being on.
- 18:39SPEAKER_00: And I know we just want to keep it a tight 30.
- 18:41SPEAKER_00: Can you tell before we before we go, uh, people about Connect Safely?
- 18:45SPEAKER_01: ConnectSafely.org.
- 18:46SPEAKER_01: If you're watching this video, you can probably see a bit behind me.
- 18:49SPEAKER_01: Uh, we have information on every just about every app your kid is likely to be using, also advice for parents, some advice for teens, so please visit connectsafely.org.
- 19:00SPEAKER_01: And I am working on a book, and I'm happy to share a draft of it with your listeners.
- 19:04SPEAKER_01: Send a note to Larry at connectsafely.org.
- 19:07SPEAKER_01: Larry at connectsafely.org.
- 19:10SPEAKER_01: Ask for a copy of the manuscript, and I'll send you a Google Doc, and you can read it and comment on it, and that way I can learn from what you have to say before it goes to print.
- 19:19SPEAKER_01: And it will get printed, so it has to be right at that point.
- 19:22SPEAKER_00: You don't need to be an AI expert to keep your kids safe.
- 19:25SPEAKER_00: You just need to talk to them like a human, listen without freaking out, and teach them to question what a machine tells them before they act on it.
- 19:33SPEAKER_00: That's it.
- 19:34SPEAKER_00: Head to connectsafely.org.
- 19:36SPEAKER_00: Larry and his team have guides for every app your kid is using.
- 19:39SPEAKER_00: Real advice, not fear.