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Latest / Healthcare Leadership Excellence

Episode 91: Crucial Conversations with Dr. Rob Orman

Dr. Rob Orman, a renowned expert in handling difficult conversations, joins me once again on the Healthcare Leadership Excellence podcast. He hosts the Stimulus Podcast and sends out phenomenal newsletters. Today, we dive into why people often struggle with conflict.

Dr. Orman explains that our natural response to uncomfortable situations is largely driven by our limbic system, often called the "lizard brain." This part of our brain triggers fight-or-flight responses, making it difficult to stay calm and rational during conflicts. He emphasizes that understanding this biological reaction is…

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