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Episode 31 - The 80/20 Rule of Knowledge Transfer: Keeping Craftsmanship Alive
Dan and Tony discuss the challenge of transferring “tribal knowledge” from senior machinists nearing retirement to the next generation, arguing you’ll never extract 100% of decades of experience and should focus on capturing the most valuable 80% while treating anything beyond that as extra credit. They explore how effective knowledge transfer requires two willing people: a learner motivated to absorb deeply technical information and a veteran who cares about teaching, which isn’t always incentivized in production-driven shops. They suggest shifting a retiring expert’s responsibilities in…
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