Latest / The Human Factor: Exploring the Intersection of Humanity, Technology, and Transformation
Episode 020 | Season 2: The Broken Contract
Episode 020 | Season 2: The Broken Contract
Every person in your organization is operating under a contract that nobody signed, nobody negotiated, and nobody can point to on paper. And your transformation just violated it.
In Season 2, Episode 020 of The Human Factor Podcast, host Kevin Novak explores the psychological contract: the unwritten, unspoken set of mutual expectations between employees and their organizations.
Drawing on Denise Rousseau's foundational research at Carnegie Mellon, this episode reveals why transformation triggers feelings of betrayal rather than resistance, and why…
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