Episode 17: First Impressions That Hit
Before a patient ever sees the inside of your operatory, they’ve already decided how they feel about your practice. In this episode, Savanah and Jen spill the real tea on first impressions, from lobby smells and website vibes to front desk titles and cringe clinician greetings.
Whether you're a dental leader, practice owner, or the team member who actually makes it all run, this one’s for you.
Why your reviews, photos, and booking links matter more than you think
The glow-up your “front desk” title needs
What NOT to say when calling a new patient back
Small changes that leave a big impression…
The skinny
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