Latest / Education Leaders | The Chart-Topping School Leadership Podcast
Become a Master of Difficult Conversations
In this episode I explore how to handle difficult as a school leader. This discussion is particularly pertinent for school leaders, teachers, and anyone in a managerial role who grapples with the challenge of providing feedback that is both impactful and compassionate.
I start by sharing my experiences as a department lead, reflecting on the anxiety and uncertainty I faced when addressing a colleague's underperformance. This personal story leads into an in-depth look at the COIN framework, a structured approach developed by organsational consultant Anna Carroll, which is designed to help…
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