skinny.

Latest / The Catalyst for the Trades

Future-Proofing Contracting: Paul Redman on Tech, AI, and the New Customer Experience

Is your contracting business ready for the next wave of technology? In this forward-thinking episode, Jennifer Bagley and Chuck Staszkiewicz sit down with Paul Redman, CEO of Contractor Commerce, to talk about what it really takes to stay competitive in a rapidly evolving market. They dive into the impact of AI, automation, and e-commerce, how lean, tech-centric companies are reshaping home services, and why a customer-first mindset is more critical than ever.

From practical ways to leverage AI—no matter your company size—to rethinking memberships, avoiding “growth debt,” and creating…

The skinny

The skinny isn't ready yet — notes appear once the transcript is processed.