Latest / EGGS! The Podcast / Eggs 450: Unlocking Human Potential with A.J. Mizes
Transcript
- 0:12Everybody, welcome back to Exit Podcast.
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- 1:35Now back to the show. Hey, everybody.
- 1:38Welcome back to another episode of Eggs Podcast.
- 1:40Today's special guest is AJ Mizes, the founder and CEO at
- 1:43the Human Reach. AJ how are you, man?
- 1:45I'm doing well, Ryan. Thanks for having me.
- 1:47Hey Mike too. Thanks so much for making time
- 1:50for us, really appreciate it. Yeah, we really appreciate it.
- 1:53Do you want to give us a brief overview of who you are and what
- 1:57you do? Absolutely.
- 1:58So I am the founder and CEO of The Human Reach, which is a
- 2:00human potential institute based in California.
- 2:03We're based in San Francisco, although we have 30 teammates
- 2:05all over the world, and our prime mission is to help get
- 2:09people from being stuck and frustrated to thriving and hired
- 2:13and growing in in in their roles.
- 2:16So we mainly work with directors, VP's and above to
- 2:19help them discover what they want to do, why they want to do
- 2:21it, then ultimately go out and put a plan together on how to
- 2:24get it. And my background is in HR and
- 2:27recruiting. So I've been working in HR and
- 2:30recruiting for about 20 years. Most recently I was at Facebook
- 2:34for the last 6. I stopped working there in 2023,
- 2:37although the Human Reach was founded in 2020.
- 2:39So we've been at this for about four years.
- 2:41I work with thousands of clients and we're, we're, we're a pretty
- 2:45massive team now, which is, which is really fun.
- 2:48That's awesome. That's really cool to see it go
- 2:50from, you know, just you to thousands of people and it's
- 2:53need to see something like that grow.
- 2:55Can you everyone, you know, you hear Facebook and you're like,
- 2:59Oh my goodness, you want to tell us a little bit about working
- 3:02with them and you know, the company culture and then your
- 3:07decision to leave. That's kind of a a job most
- 3:10people are fighting to get. And then, you know, for you to
- 3:13go off on your own and leave a company like that, that's, that
- 3:17says something. Talk about a mind F.
- 3:20Yeah, right. That definitely was.
- 3:23And I, I loved working at Facebook slash Meta, what
- 3:28they're known for now, but I was there for six years.
- 3:30It's a really amazing place. And it was amazing for a couple
- 3:33of reasons. One was because of the people,
- 3:36and you hear that a lot from folks, but they were honestly,
- 3:39the folks at Facebook were the smartest people I had ever
- 3:41worked with in my career. And I think it enabled me to
- 3:43learn how to run a really great business, how to lead the right
- 3:46way, how to set goals and help hold a high bar and how to hire
- 3:52really smart, talented people and making that high bar.
- 3:56So in addition to that, I was the HR director for a group
- 4:01within the augmented reality, virtual reality space.
- 4:04And so we had about 10,015 thousand people in that arena.
- 4:08So I had a huge HR team. And the other kind of reaction
- 4:11that I get is, oh, HR and and you know, HR is the bad guy or
- 4:18bad lady. And the the cool thing with
- 4:21Facebook is that HR folks were not there to like push paper,
- 4:25make sure people were doing their W nines and W twos and,
- 4:29you know, firing people. The way in which Facebook
- 4:33designed the HR role is to be a coach to leaders and to people
- 4:39in that underneath those leaders.
- 4:42And so my primary goal was to coach leaders to be better and
- 4:45every VP at, at Facebook, how to hold everybody to really high
- 4:50bar, how to motivate, how to design and grow teams.
- 4:53It was very, very strategic, almost like a consultant.
- 4:57And that kind of turned the page cause before Facebook, I had
- 5:00been used to maybe traditional HR.
- 5:03And so I, I really think that they're on the cutting edge.
- 5:06But to go up to the story of like why I left Facebook.
- 5:09So I come from a family of entrepreneurs.
- 5:12My grandfather and my, my dad were, were all CE OS or
- 5:16presidents or founders of companies.
- 5:18So kind of in the DNA, I suppose.
- 5:20But the story that I tell is that when I was 22 years old, I
- 5:25was sat down by ACEO of a company I was working for.
- 5:28Sarah Monkey shout out if you're watching.
- 5:31And she told asked me like, Hey, what do you want to do in your
- 5:35career? Like after you work at premier,
- 5:36like what's your goal? And I thought that was such like
- 5:40an astute question to ask. And also I was kind of like
- 5:42taken aback because I was like, why is the CEO talking to you
- 5:45about what I'm going to do afterwards?
- 5:47But the answer that I gave her was I wanted to start a company
- 5:50that was going to help people and I didn't know what I was
- 5:54going to do, But it's it's some sort of product.
- 5:55I wanted to run my own company one day and she has supported me
- 6:00ever since. I was back in like 2000, I don't
- 6:03know, 11. And so you know, I was in 2002
- 6:08thousand 20. I was kind of sitting on my
- 6:09couch. I was thinking about like I'd
- 6:11been at Facebook at that point for about 3 years and I was
- 6:13thinking like, hey, how do I want to contribute to the world?
- 6:17What are people coming to me for?
- 6:18And they were coming to for career advice for executive
- 6:20coaching, leadership coaching, HR consulting, etcetera.
- 6:23And I was thinking about regret and if I was sitting at a bar at
- 6:29a restaurant and some young kid came up to me and was like, hey,
- 6:31AJ, what's 1 big thing that you regret in your life?
- 6:34It would, I would have said not starting my own company.
- 6:37And so I had to work through a lot of fear.
- 6:39I had to work through a lot of angst.
- 6:43And it's all to leave that 'cause it was a cush job, right?
- 6:46Golden handcuffs like name brand company, very hard to get into.
- 6:50But ultimately, regret or the fear of regret was the thing
- 6:53that motivated me to go out and do this thing.
- 6:56Yeah, that's a really interesting observation.
- 6:58I mean, I think that that's something that a lot of people
- 7:00fight with, you know, and it's interesting about the time that
- 7:04your business came in and through COVID and all that
- 7:06stuff. Seems like there were a lot of
- 7:07people in that kind of window there, especially like during
- 7:10shutdowns and things like that where people did start to maybe
- 7:13think this way a little bit, which was, you know, they'd had
- 7:15a career all these years. But like now all of a sudden
- 7:17I've got some time to myself and, you know, maybe I'm not
- 7:21happy doing what I'm doing. And, you know, so there you
- 7:23notice that there's sort of a trend of people, you know,
- 7:25starting businesses or changing careers or doing different
- 7:27things. You know, some people are just
- 7:29chasing benefits, you know, maybe they wanted remote work or
- 7:31whatever, you know, different things like that.
- 7:33But people definitely started to, I think, take a little bit
- 7:37more of a an inventory of how they were feeling about where
- 7:39they were working and things like that.
- 7:41And prior to that time, they ain't well.
- 7:43And maybe no other way to get to that.
- 7:45Like, I don't know if people would have really had such a
- 7:47monumental shift in their in their mindset.
- 7:50So I think that that's a really interesting observation.
- 7:52One of the other things I want to do.
- 7:53Oh, sorry, Mike, go ahead. Oh, I was going to ask, you
- 7:57know, that it, it sounds like there was a kind of an overlap
- 8:00there before you left Facebook. And when you kind of, you had a
- 8:05few years where you're already kind of doing the coaching
- 8:07thing. Was that by design or was that,
- 8:12was there something that you, you hit a, a goal where you're
- 8:15like, OK, I've got enough of a income stream coming from here
- 8:19that I can leave comfortably? Such a great question.
- 8:24I think so the, that's the long story or the short story is that
- 8:28I, I was overlapped. But the, the longer story is
- 8:30that I actually left Facebook in 2020 to start the human reach.
- 8:33I was doing it full time for about 9 months.
- 8:35And prior to leaving Facebook, I kind of made a decision in my
- 8:39head and I talked with my partner to say like, Hey, what
- 8:42do we need to see from an income perspective to like give us an
- 8:44insurance net, you know, something to jump into so that I
- 8:48can leave Facebook full time and really pursue this.
- 8:50And so we came up with a number and, and then that's was my
- 8:53pursuit of like, how can I go get X amount of dollars in
- 8:58consulting contracts or coaching engagements for what period of
- 9:01time? I got it in 30 days from setting
- 9:04that number, which was like, I, I think key for me 'cause I
- 9:07needed something to go after and target.
- 9:09And then some of it was serendipitous.
- 9:11Some of it, you know, you put stuff out in the universe and it
- 9:13comes back to you. And so I got that number.
- 9:17I did. I was full time in human reach
- 9:19for nine months. And then Facebook ring Ring gave
- 9:21me a call. And they were like, AJ, we want
- 9:26you to come back and lead A-Team ARVR, the one that I joined in
- 9:30the last stint. And we want you to build this
- 9:33team. It's you, blah, blah, blah,
- 9:34blah, blah. And so I was, I was at a
- 9:36crossroads and I was like, OK, do I keep doing human Reach or
- 9:39do I go back to Facebook And I, you know, said, hey, I have a
- 9:46company that I've started, it's doing pretty well and I can see
- 9:49the momentum building. Would you let me run it on the
- 9:51side while I'm at Facebook? And I said it, we don't give it.
- 9:56We don't give a crap. You can run your company.
- 9:58We don't, we don't care. So I went back and I went back
- 10:01for about two years, grew the ARVRHR squad and then
- 10:07simultaneously still running Human Reach.
- 10:09And then in January of 2023, I had had enough.
- 10:12I had kind of soaked up as much as I could from that company and
- 10:16they were really starting to take off at Human Reach.
- 10:18And so I left for a second time. Yeah.
- 10:22Well, that's good. And it's actually an interesting
- 10:23perspective too, because like, I mean, even going into my own
- 10:25business, there were a lot of years that I thought about
- 10:28starting my business. And then basically it took a
- 10:30layoff to kind of nudge me out the door, right?
- 10:33I I was never in my situation. I wasn't quite brave enough to
- 10:36take the step. And if I hadn't been sort of
- 10:38shoved out the door, I wouldn't have realized, oh, this is
- 10:40actually better. Like, this is a better place to
- 10:42have been. Yeah.
- 10:43And so I think a lot of people, you know, in trying to conquer
- 10:45their own fear, I think you did it in a very smart way, which
- 10:47is, you know, set some milestones in terms of financial
- 10:50metrics so that you don't have to feel that squeeze.
- 10:52You know, and I, I also, and maybe we can dive into a little
- 10:55bit this notion of setting goals and chasing and trying to, you
- 10:58know, achieve goals. I think just strictly by having
- 11:01a number to chase, you know, that that probably put you in a
- 11:04better position to achieve it. Then you know, you know, you
- 11:07mentioned earlier that your business goal is to start a
- 11:09business that helped people. Well, OK, well, that could be
- 11:12anything, right? So it's pretty ambiguous goal,
- 11:14but I need to make X number of dollars per month in order for
- 11:17us to be happy or we need to have X number of dollars into,
- 11:19you know, in savings or something to to float me for,
- 11:22you know, a few months. Those kind of metrics I think
- 11:24are, are things that people can actually work towards and
- 11:26achieve. And I think just by bracketing
- 11:28that, you know, and saying that this is the goal, it makes it
- 11:32infinitely easier to achieve, I think.
- 11:34Yes, 1000% and it, and it's so funny that you mentioned that
- 11:37thing about like the genesis that gets you up to go do the
- 11:42thing and in this case, start a business.
- 11:43And like when your back's up against a wall, sometimes that
- 11:45forces us to like look at all of our options and do the thing
- 11:49that we want to do. But what I've, what I've found
- 11:51and maybe that Ryan, this was true for you, is that like that
- 11:54maybe that regret piece came in or like, hey, I think I would
- 11:57really be like, I want to figure this out.
- 12:00Like I want to see if I can start a company and run a
- 12:02business. And I think what gets in the
- 12:04way, especially like with people that we work with, is like that
- 12:08fear factor of like the, the, the conversation between your
- 12:11amygdala and your cortex and your brain, like the thing that
- 12:13keeps you from doing something that your brain perceives is
- 12:15going to kill you. And so I had to personally work
- 12:18through that a ton, a ton, especially in the first like 12
- 12:23months of running the company. Like there's scary stuff that
- 12:27happens and you're, you're, you're used to AW roll like
- 12:32getting a paycheck every two weeks.
- 12:33It's the same amount and getting your benefits covered and
- 12:35getting all the things right. And in at your own business,
- 12:38your income goes like this. And so you have to get used to
- 12:42that. And it takes, at least for me,
- 12:43it took me 6 to 12 months to really get used to that.
- 12:47And I wouldn't have, I wouldn't be on this side now like very,
- 12:51very comfortable with it had I not just gone through and take
- 12:53the first step. So.
- 12:55Yeah, no, I think that's great advice.
- 12:58Let's talk about the the first year of the human reach, like
- 13:04figuring out, you know, this is what I want to do, then
- 13:07acquiring clients and then growing the business.
- 13:11Yeah. So the first year I was offering
- 13:14three products because it's I don't maybe Ryan and Mike you
- 13:17you can relate to this, but I was offering like a bunch of
- 13:19different things. So it's like who's going to buy?
- 13:21Who's going to? Who's going to?
- 13:23Have to have one that's affordable, I have to have one
- 13:25that's not. Exactly.
- 13:27And like, so I was offering HR consulting, executive coaching
- 13:30and career coaching. I kind of wanted to spread a
- 13:33very large, you know, cast a wide net so that I, I was seeing
- 13:37kind of what, what, what would hit.
- 13:40I got immediately like two or three HR consulting clients.
- 13:44I got like two or three HR, excuse me, executive coaching
- 13:47and then several career coaching.
- 13:49So didn't really help me figure out like, OK, I know there's a
- 13:52demand for all three of these things.
- 13:54So then it was like, OK, what do I enjoy doing the most?
- 13:58I know there's a demand for all of this, but like, where do I
- 14:00find the most joy? And while I'm definitely a
- 14:04subject matter expert in HR consulting, it was like super
- 14:07boring. And I was working with not all
- 14:09of the CEOs, but I was working with some CEOs who just didn't
- 14:12really get the people stuff. And so that was really
- 14:14frustrating 'cause I would parachute in.
- 14:15I would like try to coach and like talk about, you know, how
- 14:18we need to design HR stuff. And, you know, it was kind of a
- 14:21tug of war. So I was like, OK, I don't think
- 14:23I want to do HR consulting anymore.
- 14:25And then I was just exec and coaching and once I focus on
- 14:28those two areas, it just like blew up and it was me and one
- 14:32other coach and A and an admin at the time.
- 14:35And then over, you know the the last three years career coaching
- 14:39in our program, career amp has been just like growing like
- 14:44gangbusters, which has fueled all the growth at our company.
- 14:49Yeah, no, that's very cool. Well, so I wonder one of the
- 14:52things that I wanted to talk about and maybe it kind of
- 14:54pertains to goal setting a little bit, but also just sort
- 14:56of in your own business and in your own life and stepping out
- 14:58and becoming an entrepreneur. But then also in like the way
- 15:01that you're coaching people through executive career paths
- 15:04or or things like that is I think especially nowadays maybe
- 15:07more than ever. But I don't know, it seems that
- 15:10we spend a lot of time chasing dreams that aren't necessarily
- 15:13our own. And so, you know, we catch stuff
- 15:15on social media, we see what our friends are up to, we look up to
- 15:19different people or whatever it is.
- 15:20And it seems that a lot of times we end up grafting those dreams
- 15:23or those ideas or those thoughts or those paths onto our own.
- 15:27And so I wonder if you have any insights just in like working
- 15:31with the people you work with or in your own experience in sort
- 15:35of setting goals or being able to, I guess, I don't know, talk
- 15:38to yourself and figure out what it is that what you actually
- 15:41want. Because I think that there's so
- 15:42many people, especially, you know, like you mentioned to me,
- 15:44you worked at Facebook, right? A lot of people go, Oh my God,
- 15:46you know, what a place to work at, You know, so it's like, oh,
- 15:48I want to work at Facebook too. But do you really like, you
- 15:51know, do I want to work at Facebook or is it just because
- 15:53AJ works there? And I think it's cool, You know,
- 15:55it's like, so a lot of times we end up just kind of grabbing
- 15:57those things and they're not going to be fulfilling.
- 15:59They're not going to be satisfying.
- 16:00It's not even really what we want, but we're just doing it
- 16:02because we think it's the thing. And so I wonder if you have any
- 16:05insights on on sort of navigating that and sort of I
- 16:07got I guess finding ourselves. Yeah, that's such a great point,
- 16:11Ryan. And the a recent LinkedIn study
- 16:13actually showed that three out of four people feel stuck in
- 16:16their careers. So think about it, That's 75% of
- 16:18people out there. Three out of every four people
- 16:20that you know, are feel stuck. So it's a pandemic.
- 16:22It's like an it's epidemic that's that's tackling or, you
- 16:26know, going across the United States right now.
- 16:28And a big factor is what you just hit on, which is people
- 16:31following careers that their parents told them that they
- 16:33should do that their culture, sometimes religion or their
- 16:37friends, you know, and they, they, they climb a ladder just
- 16:40because their friend is moving in a certain direction.
- 16:42So we have like doctors and lawyers who come to us and we're
- 16:46like, I don't wanna be a doctor anymore.
- 16:48And they're like practicing positions and they're like, Get
- 16:50Me Out. Like, I can't do this anymore.
- 16:52I did this because my parents wanted, you know, sons and
- 16:54daughters that were gonna be doctors, lawyers.
- 16:56So it's, it's a big thing. So what we do is a lot of times
- 17:01what folks try to do is they just try to especially if it's
- 17:03like a slight right turn to what they were doing instead of like
- 17:06a hard pivot like a doctor to a marketer or something.
- 17:09But the first thing that we do that they do sometimes is just
- 17:12go start to applying for things like fix the resume and like go
- 17:15cast a really wide net. And what's happening in the
- 17:18market right now and has always been true, but I'd say is
- 17:22definitely more so now is companies are hiring specialists
- 17:25and not generalists. And so you really have to think
- 17:28about what you want to do, why you want to do it, and how you
- 17:32have some proof in the pudding to show that you can.
- 17:34And so the way in which we do that even before starting your
- 17:38resume or your LinkedIn or stuff like that, is we have folks go
- 17:41through a series of exercises to really understand like what
- 17:44brings them joy, like the activities that they're doing,
- 17:46even they're a doctor and trying to pivot to a marketer.
- 17:48Like what are you doing day-to-day that you love as a
- 17:50doctor? And what are the things that you
- 17:51don't like doing? I'm just using this in it as an
- 17:53example. Then we have them to go back
- 17:55even further and we start talking about like, OK, what did
- 17:58you love doing as a kid? What was something that you that
- 18:00you fascinated you or that you found yourself drawn to or you
- 18:02lost track of time as a kid? Then we haven't taken
- 18:05assessment. And then we marry.
- 18:08We marry all those things together to really understand
- 18:10the patterns and themes that exist between all three of those
- 18:14things so that we're finding a direction.
- 18:15We're not just saying, oh, I can do marketing, I could do sales
- 18:17and I can do customer success or, you know, whatever it is,
- 18:20we're picking 1 based on all of those things.
- 18:23We're coming up with a rubric of what a good role would look
- 18:27like, what needs to be their company, with your manager, with
- 18:30the team that you would be working on, all of those things.
- 18:32So then we can go talk about branding, resume, LinkedIn cover
- 18:36letter. Then we can start to generate
- 18:38stories about how to talk about yourself, and then we proceed
- 18:41forward from there. I like that it's, I, I think
- 18:46it's a lot of people are, I'm a Jack of all trades.
- 18:50I can do everything. I'm, I'm a generalist.
- 18:52I, I can build a website and I can design it and I can do the
- 18:55front end and I can do the back end.
- 18:57And I can, you know it and, and really what you're doing is
- 19:00you're just muddying the waters. But if you can specialize and
- 19:03hone in on one specific area, it, it, it kind of opens more
- 19:08doors for you and, and people will start looking, reaching out
- 19:13to you to try and get the services specifically.
- 19:16Like I specialize in SEO. I specialize in this and they
- 19:19know that you're good at that. And then they come after you for
- 19:22that. I've been guilty of being the
- 19:26Jack of all trades. I, I do a little bit of
- 19:28everything. And, and I, I know I'm guilty of
- 19:31that. And mainly it's because I, I
- 19:33like doing all those things. And so it's kind of, it's not a
- 19:37necessarily a problem for me. I, I specialize in, in one
- 19:41specific thing, but I, I do other things just for fun.
- 19:45And so it's not necessarily a, a problem for me, but there are
- 19:49people that when they, they're so general and so broad, it's
- 19:53hard to kind of narrow down what they're really good at and what
- 19:57they really enjoy doing versus they can do it.
- 20:02And I, I actually, I listened to a podcast that you were on
- 20:05earlier where you were talking about people who.
- 20:11They, they do stuff and they're, they get known and they're good
- 20:15at it, but they don't enjoy doing it.
- 20:17So then they end up building this career and this job that
- 20:21they don't enjoy doing, but they do it because they're known and
- 20:25they're good for it. You maybe talk about that a
- 20:27little bit. Absolutely.
- 20:29So I love talking about the 7030 rule.
- 20:31So the American Psychological Society ran a study almost 2
- 20:34decades ago which really talked about looking at people's
- 20:37day-to-day, what they were doing day-to-day and the task and if
- 20:41you enjoyed it or not and their fulfillment from their role.
- 20:46And what the study found was that people who are working 70%
- 20:51of the time and things that they enjoy and are good at are way
- 20:54more likely to be fulfilled in their roles.
- 20:55So then the question is, what does the 30 represent?
- 20:58So the 30% is, are the things that we have to do that just
- 21:02come with our job? So the example that I give is
- 21:04like as Ceoi have to, you know, look at finances.
- 21:08I have to be the kind of, you know, accounting.
- 21:11I have to understand the money part and run pivot tables and
- 21:14all that jazz. Do I like doing that stuff?
- 21:16Absolutely not. But is it something that I have
- 21:20to do? Yes.
- 21:21And so then you look at the 70, the other stuff that I'm doing
- 21:24in my role, which is growing A-Team, setting up processes,
- 21:28understanding growth goals, setting vision, like I love that
- 21:31stuff. And so when I talk to people,
- 21:33you know, and, and I talk about, oh, you need to find something
- 21:35that's fulfilling. It's not like 100% of the job
- 21:38needs to be fulfilled because that's just like, if you find
- 21:40something that's that way, let me know because we'll go, we'll
- 21:44go make a lot of money together, but, and be really, really
- 21:47happy. So I, I try to also talk about
- 21:49like what's your 70 and what, what do you shoot?
- 21:53What do you want to be doing 70% of the time up to 70% or even
- 21:57more. So that's where you're
- 21:59optimizing for fulfillment. Yeah, No, I think that's really
- 22:03smart and I'd like to maybe stay in this area a minute longer and
- 22:07just talk about sort of, you know, choosing our specialties.
- 22:10So you know, you mentioned the companies are looking for
- 22:12specialists more than they're looking for generalists
- 22:14nowadays. And I I think that's probably
- 22:17true. I'm saying that in my experience
- 22:18anyway, but as you encounter people who are trying to make
- 22:22these sort of bigger career pivots, you know, maybe not
- 22:24doctor to marketer, but you know, the, I don't know, product
- 22:29designer to product manager, I don't know, I'd say, you know,
- 22:32so, so it's kind of in the same realm, but you know, maybe they
- 22:35don't like doing this, but they'd rather be doing that.
- 22:37So but they don't have any work experience doing that.
- 22:40They don't have their, you know, formal education maybe isn't in
- 22:43that, you know, they, they don't necessarily have the chops to be
- 22:46a specialist yet. How do you work with people who
- 22:49are like committed that this is the path I want to go?
- 22:52And do you help them formulate a plan?
- 22:54Like is it go back to school? Like, I mean, do you actually
- 22:56work through that? Or is there a way to sort of, I
- 22:57guess, market yourself or try and identify characteristics in
- 23:00your own ability that might qualify or appeal or at least
- 23:04get you the interview and then, you know, maybe you can do the
- 23:06rest from there? Absolutely.
- 23:08OK, so three-step process here for people who are making
- 23:11pivots, the first step is you need to look at financial
- 23:14runway. So what like if you were to
- 23:16like, if you're unemployed especially, what is your
- 23:19financial runway look like? Is it 3 months of cushion?
- 23:23Is it 6? Is it 12?
- 23:24And understanding kind of your financial constraints cause
- 23:27unfortunately or fortunately, how you look at it, we live in a
- 23:29capitalist society. We need to be able to pay for
- 23:31your bills. So we always have to look at
- 23:33financial runway first. If you have a short financial
- 23:36runway, it probably will not behoove you to make a career
- 23:39pivot at this point. And So what we, what we work
- 23:41with people on is how do you like get into a role that is
- 23:45perhaps akin to the one that you just left if you're unemployed
- 23:48and have a short runway and then how do you pivot once you're
- 23:51there? So we give people strategies on
- 23:52how to pivot once they're in that company and, and can
- 23:56shorten the amount of time that they're not on payroll.
- 23:58The second is that if you have a long runway just to say you're
- 24:03employed and you want to make a pivot so you're getting the
- 24:05income, but you you want to make a change, it's a lot easier to
- 24:09do this because technically it takes a little bit longer of a
- 24:12time. If you look at statistics on
- 24:13career changers, it's usually like 6 to 12 months to make a
- 24:15pivot versus like 4:00 to 6:00 if you're going to an akin roll.
- 24:19And we help people tell their story in a different way.
- 24:22So let's say you're going from a product manager to like a UX
- 24:26designer or something like that. There are things that you're
- 24:28doing as a product manager that is that are doing things like a
- 24:32UX designer. And so sometimes like today,
- 24:35take this example, for instance, like building a portfolio,
- 24:39sometimes it's going to a boot camp and building your skills
- 24:43around a certain methodology in UX.
- 24:45Sometimes it's doing a hack 1/4, a hack a month at your current
- 24:49job, doing UX things so that you have more accolades and value
- 24:55that you're able to talk about on your resume in that vein.
- 24:58So you're still doing your job as a product manager, but doing
- 25:01some things as a UX person. So that's the second piece.
- 25:04And the third piece is doing things like for free to get
- 25:13experience. Great places to do that would be
- 25:17like at nonprofits, at like a friend or family members company
- 25:20and to kind of like do things on the side to show that you have
- 25:24that expertise and not only that you've done the thing, but
- 25:27you've gotten results. And so a lot of times what
- 25:31people don't understand is that, you know, as a hiring manager, I
- 25:35want to know that you can do the job.
- 25:36Most times, sometimes I can, I'll take a, you know, a, a left
- 25:40something out of left field and willing to invest and teach
- 25:43somebody. But most of the time hiring
- 25:45managers want to hire people who've done the job.
- 25:48And so you have to be able to show that.
- 25:49So those are three ways that you can do so.
- 25:52So that's your role at at Facebook and HR.
- 25:56You probably interviewed a a wide variety of job applicants
- 26:00from software developers to designers to marketers to just
- 26:05wide varieties. Is there any key interview, like
- 26:13is there any advice that you could give someone who's going
- 26:15through the interview process to stand out that that really stand
- 26:20out to you? Like is it a follow up e-mail?
- 26:23Is it certain questions they ask?
- 26:25Is it, you know, the way they format their resume, their
- 26:28portfolio? It's probably a combination of
- 26:30all of the above, but there's there might be one or two
- 26:33Nuggets that you could throw in there that that people have done
- 26:36that just stood out to you. Absolutely.
- 26:38So you're right, it is a combination of all of those
- 26:41things. But the the the two areas I'd
- 26:43say that people trip up the most on is they don't prepare before
- 26:46the interview. They think they can walk in and
- 26:48wing it. And we have clients all the time
- 26:50who come to us. They've been unemployed or
- 26:52looking for a year and they've been made it.
- 26:55They've made it to final rounds and they have not gotten the
- 26:58ring or the offer. And it's mostly because people
- 27:04don't know the A, well, they're not preparing, but B, they don't
- 27:06know how to tell stories in the right way.
- 27:08And you think of an interview, it's storytelling.
- 27:10It's talking about the David and Goliath story about the
- 27:13different things that you encountered in your role, how
- 27:15you conquered challenges and the results thereof by you
- 27:19conquering the dragon or slaying the dragon.
- 27:22And a lot of people struggle storytelling, but they also
- 27:28struggle to talk about themselves in a specialist point
- 27:30of view and really sealing the deal.
- 27:32And I'll tell a story for like, even like the little things to
- 27:35get in the way, which is when I was in a recruiting role about
- 27:3910-15 years ago, I was working with a hiring manager and the
- 27:42hiring manager had two finalists that we had presented to them
- 27:45and they were torn. They were like, we don't know
- 27:47how to make a decision. They're so great.
- 27:49AJ, what would you do? And as soon as they said that,
- 27:52they got a ping on their e-mail and it was somebody who had sent
- 27:55a thank you note first. And so guess who they chose
- 27:59because they couldn't pick, They chose the person who sent the
- 28:01thank you note first. And so I tell people all the
- 28:03time it's, yes, it's a combination of all these things.
- 28:05And it can be as little as like being the fastest person to send
- 28:09a thank you note because they're torn between two candidates.
- 28:11And so that was the thing that tip, the tip, the scale.
- 28:15No, that's a great example. I mean, I think any time you're
- 28:17talking about, you know, trying to find a position, you know, I,
- 28:19I have a son that's trying to be recruited for college football.
- 28:21And I was trying to explain to him that, you know, basically
- 28:24what you're doing is a job. You're asking your coach to give
- 28:26you $100,000 education for free, right?
- 28:28I mean, you're not thinking about it in, in terms of like a
- 28:30paycheck, but it's a big expense that, you know, there, there
- 28:33somebody's paying for this. And so, you know, so I've just
- 28:37encouraged him, you know, make sure you're reaching out to
- 28:39coaches, make sure you're sending emails, you're following
- 28:41up, you're, you know, checking in, you know, periodically,
- 28:44things like that, like getting on the radar, right.
- 28:46And I think as that pertains to job hunting, you know, it's not
- 28:50like, hey, I wanna go work for Apple and be an executive at
- 28:53Apple today. It's like, OK, well, for the
- 28:55next nine months, I'm gonna be, you know, liking their LinkedIn
- 28:59stories or I'm gonna choose a couple executives to follow
- 29:01around and learn from their experience.
- 29:02I'm gonna build a build a real life relationship with these
- 29:05people. And then when the time comes or
- 29:07an opportunity presents itself, then I'm in a position to give
- 29:10something a little extra, right? I can, I can say, Oh, well, you
- 29:13know, you wrote that article some time ago or, you know, I've
- 29:16been studying this thing that you were doing or, you know, I
- 29:18love what you did with X or, you know, whatever it is, and it
- 29:20just gives you that little extra something, right?
- 29:22And it could be a think, you know, it could be whatever else.
- 29:24But I think the goal is, or the moral of the story is that it's
- 29:27all about relationships really. And we we develop a, a close
- 29:31relationship or a quick relationship, I should say, like
- 29:33with an interview, you know, I mean, it really is, I mean, I
- 29:36don't know, obviously some skill is involved or, you know, you
- 29:39need to be competent to do the job.
- 29:40But I think, and maybe I'm over generalizing, but I mean, it
- 29:43seems to me like a big part of it though, is can I stand to
- 29:46work with you? Are you going to be a good
- 29:48person for the, you know, a good fit here?
- 29:50You know, and and so I think that that's a big chunk of maybe
- 29:53we under appreciate. You know, it's funny, just, you
- 29:57know, tying this back to my kids football thing.
- 29:59So he's a big New York Giants fan and they and they got a
- 30:02season of Hard Knocks on Max running right now.
- 30:05So they just had their second episode and some of the coaches
- 30:08were talking about a guy they're the college combine and they're
- 30:10trying to, you know, pick a couple new players or whatever.
- 30:12And the conversation they were having was like, Oh yeah, you
- 30:15know, he's the sweetest guy. He loves his family, takes care
- 30:17of all these people. Oh, and this guy's kind of a
- 30:19Dick. And he's, you know, whatever.
- 30:21And it was like, and they picked the guy that was the better fit,
- 30:24right? And my son goes to me and he's
- 30:26like, why would they care? Like, I mean, we need the best
- 30:28athletes, right? I mean, you're looking for the
- 30:30best guy. And I was like, well, the
- 30:31problem is if you bring in a poison dude and he comes in your
- 30:35locker room and he sucks and people hate being around him and
- 30:38all that stuff, it's like that's going to be bad for team morale.
- 30:40Like, you might be the best player on the world, but I mean,
- 30:43short of like a Michael Jordan level talent, like if you're
- 30:45intolerable, people just take the next best guy.
- 30:48And so, so anyway, so I mean, to long, long retort here, but the
- 30:52whole idea is just, yeah, I think you're right that it's
- 30:54about building relationships and about, you know, doing the best
- 30:57you can in the short period. And just something as as simple
- 31:00as a gesture, like sending a thank you, you know, can really
- 31:02go a long way and sort of establishing your character or
- 31:05the kind of person you are. Absolutely.
- 31:08And the like, the maybe like sub point to this is your resume is
- 31:12the thing that gets you a ticket to the interview.
- 31:15So you have to be able to prove that you can do the job that
- 31:17you've done it before, that you have the results.
- 31:18And the interview is like, can I stand to work with you?
- 31:21Can I do I like you, you know, or, or, or do we have a good
- 31:23rapport? Is there a good ping pong here
- 31:25to our questions? Are you answering things
- 31:27honestly? Right?
- 31:28Like so the trust factor is getting built via a relationship
- 31:32in in the interview itself. So yeah, 1000% agree with you.
- 31:36It's funny, I actually, I reached out to you on LinkedIn
- 31:42to come onto this show a long time ago.
- 31:43And I don't even know how I came across your profile, but I do
- 31:46this a lot where I'll find someone that's intriguing or, or
- 31:50a expert in a field that I want to go down.
- 31:52I've, we've gone down and we've interviewed a bunch of audio
- 31:56engineers, like the audio engineer for Iron Maiden and
- 31:59Lady Gaga and Bruno Mars and all these guys reached out through
- 32:02LinkedIn. And what I'll usually do is I'll
- 32:04send a, a quick message saying, Hey, I, I like what you do.
- 32:08I just wanted to connect so I can follow your work.
- 32:10And then I'll, every time I see something, I'll like it or I'll
- 32:13comment on a post or, and, and start trying to build a rapport.
- 32:17And actually tomorrow I'm taking a a online class with the guy
- 32:24that records all the NPR Tiny Desk series.
- 32:28And he's doing a field recording class.
- 32:31And I've been working this guy for a long time trying to get
- 32:34him on the show. And I actually, I dropped 80
- 32:37bucks to take this online class just to try and build that that
- 32:40rapport with him a little more. And hopefully one of these days
- 32:44he'll be on the show. But stuff like that, just
- 32:46actually having the back and forth instead of the cold e-mail
- 32:49like, Hey, I like what you're doing.
- 32:51Come on our show or, or straight to the point where you're trying
- 32:54to sell right out the door. That's an instant red flag for
- 32:57me. And, and when people do that to
- 32:58me, I just don't reply. And if they do it again, I don't
- 33:02reply. And if they do it a third time,
- 33:03I block their account because it's, it's not a, a mutual thing
- 33:08here. People that actually are
- 33:10interested in what I do ask me about it and try and, and, and
- 33:14build that rapport. I'm, I'm an open book, but if
- 33:17you're just a sales pitch, I I don't want anything to do with
- 33:20you. Yeah.
- 33:21So Yep, that's such a good, that's such a good point, Mike.
- 33:23And I think the, the piece on like flattery is like the thing
- 33:29I guess I wanna emphasize about what you just said, which is
- 33:31like flattery gets you a long way.
- 33:34And people may not like emote the way that you want them to
- 33:38when you're when you're like physically on the front, when
- 33:40you're giving them a piece of flattery like that or a
- 33:43compliment. But on the inside, it's a
- 33:45totally different understanding, a totally different feeling.
- 33:48And it gets you places. And so yes, to everyone
- 33:52listening, flattery will get you places.
- 33:56Anyone. Of course you don't be fake,
- 33:57but. Yeah.
- 33:58Well, and that's the thing, right?
- 33:59I mean, flattery can come from a natural place or an honest
- 34:02place, right? I mean, like, if you're open to
- 34:04it and you've got the personality, and this is
- 34:05obviously going to be a characteristic that people would
- 34:07look for in a potential employee.
- 34:09And if you tend to just be a person who carries yourself in a
- 34:12way that's kind of thoughtful, kind of kind like whatever, it's
- 34:15pretty easy to compliment somebody or to be nice.
- 34:17And it doesn't have to come off smelling like something fake or
- 34:20like you're just trying to get this job out of me.
- 34:22You know, I think it's pretty easy to be authentic.
- 34:24It actually probably takes a little bit more work to fake it.
- 34:26And if you're faking it, you might even want to ask yourself,
- 34:28what are you doing in this interview?
- 34:29Like maybe this isn't the one for you.
- 34:32Exactly. Like I can't tell you how many
- 34:34times I get messages in my inbox that are like, hey, AJ, do you
- 34:37have any coaching jobs available?
- 34:38Or like, AJ, do you have any accounting jobs available?
- 34:40And I'm like, hey, I'm not a recruiter, so no.
- 34:44And you clearly haven't looked at my, my stuff versus a message
- 34:48that comes to me and says like, hey, Aji saw you on this podcast
- 34:52or I saw you on Fox last week. And I really loved what you said
- 34:56about blah, blah, blah. And I, you know, I just have to
- 34:59keep in touch. I am way more likely to accept
- 35:01something like that because they've done the research and I
- 35:03know that like they are being genuine about it versus someone
- 35:07who's like reaching out for trying to get something from me,
- 35:10you know? Yeah, instant red flag for me.
- 35:13Yeah, You mentioned that the resume is the gatekeeper.
- 35:17It opens the door and the portfolio is part of that as
- 35:21well. I'm sure as a recruiter these
- 35:26days, it almost seems like your resume is processed by like an
- 35:30AI bot 1st to get through that first door and then it gets in
- 35:34someone's actual hands. Is, is that accurate?
- 35:37Is that is there a way you can format your resume to get past
- 35:41that first virtual gatekeeper? Yes, so half, half truths there.
- 35:49So every decision that's made for well, I shouldn't say every,
- 35:54I'd say like 80% of all decisions that are made in the
- 35:56recruitment process are done by human.
- 35:58There are several things that could be you could be what's
- 36:02called auto screened out. And those are things like number
- 36:05of years of experience, the your salary requirements, your
- 36:11location, like if you need a visa sponsorship or not.
- 36:15Like those things sometimes can be set up in an applicant
- 36:17tracking system if they answer the quote UN quote wrong way to
- 36:20be to be what's called an auto reject.
- 36:23But aside from those things, you are likely going to be either
- 36:28moved forward or rejected by an actual human.
- 36:31So the way in which to like move through the the gatekeepers, if
- 36:36you will, is to one, make sure that you have a results oriented
- 36:39resume. So how are you talking
- 36:42quantifiably about the achievements that you've done,
- 36:44not just the duties, not just like the things that you
- 36:47covered, but like because you did XY happened, right?
- 36:53And why being the quantifiable thing so increased by 100% or we
- 36:57grew the team by 200 people or we brought $200 million to the
- 37:02bottom line, whatever that is. Like those are examples of
- 37:04quantifiable metrics that gets you what we call an interest
- 37:07peak. And so you want to peak the
- 37:10interest of the human that's looking at your resume so that
- 37:14they give you a call. So that's that's one way.
- 37:16The other way is especially if you're making a pivot instead of
- 37:21of talking about your experience, like under each of
- 37:23your roles with, you know, the company title, the dates, blah,
- 37:26blah nature into the things using what's called a functional
- 37:29resume. So if you don't know what that
- 37:30is, go Google it. But a functional resume helps
- 37:33you break down what you're what you're doing by like orientation
- 37:38or the OR like a topic. And that's a that's a way to
- 37:41kind of help a reader understand without talking to you, what
- 37:45you've been doing, why you did it, and the results therein.
- 37:50Yeah, no, that's interesting. And the other thing I would just
- 37:52add, and it kind of goes back to what we were talking about a
- 37:54moment ago, is just like every job I've ever had, my entire
- 37:58career has come by virtue of somebody I knew working
- 38:01somewhere and, you know, a relationship that I built and
- 38:04that kind of thing, right. And so even today, I mean, in my
- 38:08own business, I've been out of my own for nearly 20 years now.
- 38:11And, you know, I mean, dipping in and out of of places and
- 38:13things like that. But generally on my own or
- 38:15largely on my own for 20 years, we still get people who are
- 38:20former people I worked with in the agency, or I get a referral
- 38:22from somebody I worked with once, or I get a, you know,
- 38:25whatever it is, But they all come that way.
- 38:27It's not AI mean there isn't a, or at least in my experience,
- 38:32like submitting resumes has not worked for me yet.
- 38:34Maybe one day and maybe I'm making all the mistakes, but you
- 38:38know, but in my situation, almost everything has come by
- 38:40virtue of the relationships I've built.
- 38:42And so I would say, you know, and this was my advice to a
- 38:45bunch of young like UX designers that I was talking to.
- 38:47I was in a forum on LinkedIn and they're all these people
- 38:49complaining that they're putting in, you know, 100 resumes, 200
- 38:52resumes, 300 resumes, all this stuff and they're not getting
- 38:55anything. And you know, I understand it's
- 38:56very frustrating and very challenging because it feels
- 38:58like you're doing work, right. It feels like I've done a lot of
- 39:00work. I mean, I've made 300 resumes
- 39:02and in the, in the very limited job resume stuff I've done, I
- 39:06mean, I, I get very frustrated with some of these resumes that
- 39:09are trying to make you jump through hoops a little bit.
- 39:11And I understand why they're doing it.
- 39:12But at the same time, from, from the perspective of I'm just
- 39:15filling out a million resumes, it's very frustrating when
- 39:18you're, you know, they're asking, you know, well, if you
- 39:20were the captain of a pirate ship and you guys came out upon
- 39:23an island, what are you going to do?
- 39:24You know, it's like, you know, so I mean, it's like, OK, yeah,
- 39:26yeah, yeah. You're having fun, but I think
- 39:29this goes back to a bigger point, which is you don't need
- 39:30to submit 300 resumes. You need to identify 10
- 39:33companies that you actually give a damn about and try it and find
- 39:36your way into those companies, right?
- 39:38So learn everything about the corporate culture.
- 39:40Go nuts on your pirate ship paragraph, You know, let them
- 39:43know how amazing a pirate you would be and you know, all that
- 39:47kind of thing. Because it's like filling out
- 39:50those stock resumes. I mean, if ATS is going to
- 39:52screen anything out, it's that stuff.
- 39:54It's these really generic resumes where I've just, I'm a
- 39:57UUX designer right out of college.
- 39:59I have a stock resume that I built using a Word template and
- 40:03I'm sending this around to the, you know, 200 employers.
- 40:07Like most people are just never even gonna see it and so.
- 40:09Actually, I saw a LinkedIn post the other day where an HR guy
- 40:13was talking about how with ChatGPT and everything,
- 40:16everyone's sending in these ChatGPT cover letters or quick
- 40:21responses and people are going to the point where they're not
- 40:24even like they're just copy and pasting it and they'll get the
- 40:28top little snippets from ChatGPT saying it was generated by chat.
- 40:33Here's a response to your answer.
- 40:35And then that's actually getting sent in on the cover letter.
- 40:38And and that's it's stuff like that, that instant Nope, you're
- 40:43out here. So, yeah, sorry to interrupt,
- 40:45Ryan. No, no, you're right.
- 40:47But I mean, it's my point, right?
- 40:48I guess is basically, I'm a little long winded, so forgive
- 40:52me, but I mean, like the point here really is just like, if you
- 40:56don't care, don't bother, right? It shouldn't just be about
- 40:58getting a check or duping some employer into hiring you or
- 41:02whatever. Like, especially if you want to
- 41:03find any kind of happiness in the position you take or if you
- 41:06really want to pursue some career goal or something.
- 41:08Like you should probably be somewhat invested in the place
- 41:11you're trying to work. You know?
- 41:12I mean, all the, the big stories you hear are, you know, they
- 41:15try, try, try again, right? I mean, they, you know, rejected
- 41:18by Apple, rejected by Apple, rejected by Apple.
- 41:20But I finally got my foot in the door, you know, And it's like,
- 41:22oh, OK, well, now I'm in. But it's like, but if they'd
- 41:25just not gave a damn if it was Apple and Dell and everybody
- 41:28else and they just went to every computer company with the same
- 41:31resume, pretty tough to I guess do a great job as an applicant
- 41:37if you're not that interested really.
- 41:40Yeah, totally. And I mean you, Ryan, the thing
- 41:43about like what you mentioned about you getting a job through
- 41:47people and not through like an application, I completely relate
- 41:49to. That's exactly how I've gotten
- 41:51all my roles. In fact, CNBC just ran a study
- 41:54last in the last eight months that 80%, eight, 0% of people
- 42:00who got hired in the last calendar year were hired because
- 42:05they were referred or like given an introduction to somebody at
- 42:09the company. So that means only 20% of the
- 42:11time are you going to land a role that you are applying to
- 42:15via job board or online. So yes, relationships are 1000%
- 42:19key. And Mike, your your thing on AI,
- 42:21on AI, what's happening with applicant tracking systems and
- 42:25the road maps of like building these applicant tracking systems
- 42:28is that are building an AI detectors to say like, Hey,
- 42:32what's the likelihood that this was built by AI, this resume or
- 42:35this cover letter or what have you and likelihood not.
- 42:39And So what we tell our clients, and I'll tell all of your
- 42:41listeners is do not use all AI. You can Absolutely.
- 42:46That's a wonderful tool to get ideas about how to talk about
- 42:49your experience, but do not copy and paste it and put it in any
- 42:52of your materials because it's getting to the point where SSMS
- 42:55are going to be like flag for AI.
- 42:56This is not correct. And so brainstorm with AI.
- 43:01It's a wonderful tool, but do not copy and paste.
- 43:04Yeah, it's a great point. I mean, you know, especially if,
- 43:06you know, a lot of people are using like, let's just use
- 43:08ChatGPT as an example. I mean, you know, he maybe
- 43:11we'll, you know, get past this technologically.
- 43:14But I mean, like even I can read ChatGPT and it has kind of tone.
- 43:17Great. And if everybody's using the
- 43:19same model, right, So we're all on ChatGPT 4 O or whatever it is
- 43:22now. And I mean everybody sounds kind
- 43:26of like ChatGPT. You know, it's like, I mean it's
- 43:28great, it's amazing. It's leaps and bounds in
- 43:30technology, but at the same time it's like, well, yeah, but
- 43:33everybody's using it. So it just sounds like everybody
- 43:36you know and yeah, no. Anyway.
- 43:39The. Vernacular, the vernacular, the
- 43:41tonality, like it's very detectable now, maybe in the
- 43:44future it won't, it won't be. But you're right.
- 43:46Like I even same thing like when you know, obviously clients are
- 43:49writing stuff about, you know, writing back to us as a coaching
- 43:53follow up or like writing a thank you note back to A to a
- 43:56interviewer and they're sending us like, Hey, can you look this?
- 43:59I can, I can tell like almost instantly if it's AI generated
- 44:02or if it's from their heart. Yeah, it's funny.
- 44:05It's one of those things that I don't think people factor in,
- 44:07which is especially if I've had an interview with you, I know
- 44:10how you speak, which probably has a, you know, at least some
- 44:13similarities to the way that you write, you know, because this is
- 44:16how, how we do it generally, you know, we kind of write the way
- 44:19we speak. And so if you said, you know, if
- 44:21I, I speak to you and it's, you know, very casual language and
- 44:24all the stuff, and then all of a sudden I get this hyper formal
- 44:26letter using giant words or whatever, like I'm going to go,
- 44:29huh, this doesn't sound quite right to me.
- 44:31And so, I mean, so it's funny, there's just some like giveaways
- 44:33and you know, and, and back to the, the notion of, you know,
- 44:38actually giving a damn about the places you, you want to go to
- 44:40work. I mean, if you're if you're just
- 44:42going to do ChatGPT, it's like, how into it are you really?
- 44:45It's kind of maybe not in the place you should be focusing
- 44:48your energy. You're not gonna be a great fit
- 44:50for them. You're not gonna be a good
- 44:51employee. And ultimately, you end up kind
- 44:53of wasting everybody's time. Exactly.
- 44:55Exactly. And again, use AI to brainstorm
- 44:58things that you wanna say. Or maybe an eloquent way of
- 45:01putting a sentence together. But copying and pasting isn't no
- 45:05go. I I've used ChatGPT for multiple
- 45:09things for writing song lyrics and getting an idea for that to
- 45:13kind of change it. And then my favorite use case
- 45:17for ChatGPT was a cease and assist letter for someone who
- 45:20was using my logo in a YouTube channel that.
- 45:23They shouldn't be. And so I, I had it write a cease
- 45:26and assist letters to sound like a lawyer and it it sure sounded
- 45:30like a lawyer and they took it down.
- 45:31So it works if there's a use case for it, but you don't.
- 45:35You don't send a copy and paste cover letter.
- 45:38You need to. You need to go through and edit
- 45:41it, make it sound like you and make it sound like a human being
- 45:45and not ALLM. Yeah, well.
- 45:48And that's the thing. I think that really is the the
- 45:50point, right? I mean, even with all the things
- 45:52we've discussed so far today, it's like it really is the human
- 45:55piece of being human that's important, right?
- 45:58It's not. I mean, yeah, you can fill out
- 46:00the resume, but it's probably more about how you come off in
- 46:02the interview. Are you a good person?
- 46:04Are you whatever we're basing it on, right?
- 46:07There's all these different factors, but inauthenticity
- 46:10stinks and almost everybody can pick it up and you might get
- 46:13away with it a little now or here or there or whatever.
- 46:16But largely if you're being inauthentic, you know, using
- 46:20authenticity as as to mean, you know, being truth or all are
- 46:22honest or, or representing yourself in a in an honest way,
- 46:25then you know, you're going to be just fine.
- 46:28I mean, so you don't need to, you know, try and do all this
- 46:31cheating and all this stuff because it's just like, I don't
- 46:33know, I think there's always going to be a place for just
- 46:35like humans being humans, you know, like even with, even with
- 46:38the tech. Totally, yes.
- 46:40And going back to the small things, right, like the thank
- 46:42you versus the person who didn't like if you had two thank you
- 46:45notes or a piece of communication and one of them
- 46:47you was kind of like, I think this is AI, one of them's not.
- 46:50It could be a deciding factor. So you just never know.
- 46:54Yeah. Small things, right?
- 46:56Speaking of small things, how important is a polished LinkedIn
- 47:00profile? So important.
- 47:03Incredibly important. What what things are you looking
- 47:07at? Are you looking at like
- 47:09engagement with other people in the industry?
- 47:11Are you looking at how it's laid out?
- 47:15What are the key factors in the LinkedIn profile that stand out
- 47:18to you? Yeah.
- 47:19So the first, it has nothing to really do with the human eye.
- 47:22It just has to do with showing up in the algorithms.
- 47:24You have to be able, you have to go to like pick the, the
- 47:27algorithm has to be able to pick up on the amount of keywords
- 47:29that are associated with the role that you're going after,
- 47:31which is also why being a specialist versus a generalist
- 47:33is really important, right? Because you have stuff that
- 47:35talks about sales and customer success and talks about
- 47:38marketing like you're, you're not populating enough on the
- 47:41algorithm because your, your net is too wide.
- 47:44And so being really specific, that specialist piece is really
- 47:46important. So then you have like all of the
- 47:48keywords and the niches that you have to have in order to show up
- 47:51on a search, right? Because as recruiters are
- 47:52looking for people, the algorithm dictates where you
- 47:55show up on their search results. So the first thing is that the
- 47:59second piece is a lot of times we see people not update their
- 48:03LinkedIn profile. So it's like super outdated or
- 48:05just list the companies. It doesn't talk about their
- 48:07achievements like you would on a resume that absolutely should be
- 48:10there. I mean, you're about section,
- 48:12you're not pulling your highlights and the things that
- 48:14you're most proud of there. So that help help bring the
- 48:17reader down your profiles. It's basically like a sales page
- 48:20if you think about it. And then the last thing that
- 48:22I'll mention is your headline. Your headline is so important.
- 48:25Actually is like one of the most indicative things of showing up
- 48:27higher on the algorithm is like what keywords are your are in
- 48:31your headline? Yes, but also like what is it
- 48:35that you do not just like director HR Facebook, but like
- 48:40like what's your most proud achievement?
- 48:42Like I help teams the double in size in 12 months or I, you
- 48:46know, whatever your most proud achievement is and putting that
- 48:49in your headline too. It's very, very valuable real
- 48:51estate. Yeah, that's right.
- 48:55That's I I didn't realize how important that was in in just
- 49:00the algorithm section of it like the keywords and is, is the
- 49:04headline the most critical portion to actually say I'm a
- 49:08front end developer focusing on JavaScript, next JS, node,
- 49:13whatever Mernstack. Is that supposed to be in your
- 49:17headline, or is that supposed to be in your summary?
- 49:20Both. So the way that algorithms work
- 49:23as they look for repetitive keywords, the amount of times
- 49:26that you're using same things or akin keywords.
- 49:29And so in your question and Lisa, in this case, it would be
- 49:34both. So you want to list those things
- 49:35in your headline, but you also want to talk about them more in
- 49:37your summary and then also underneath each of your roles,
- 49:40OK. I wanted to ask you and, and
- 49:44maybe this is a weird question because I imagine most people
- 49:46come to you looking to, to jump ship or maybe move to a new
- 49:48company or maybe even choose a new new career path altogether.
- 49:52But I wonder if you have any advice for people who maybe
- 49:55they're in the right job, but they're not getting what they
- 49:57want out of it because they're burnt out or they've lost track
- 50:01of, you know, maybe they're, they're, you know, what got them
- 50:03there in the 1st place, right? So maybe it's not that they
- 50:05really need to go somewhere, but they, they've lost for whatever
- 50:08reason, that juice. And we talk a lot sort of like
- 50:11in the general zeitgeist about finding our passions and chasing
- 50:14our passions and doing all these kinds of things.
- 50:16And I think a lot of people dismiss that stuff out of hand.
- 50:18But I wonder too, you know, if, if there are techniques or ways
- 50:23of sort of getting our passion back, like if we really are in
- 50:25the right spot, but we've kind of lost that spark.
- 50:28Absolutely. So there's a model that I used
- 50:31to talk about this and it simplifies this into two levers
- 50:34that you can pull. So if you're finding yourself
- 50:36that you're not happy, maybe you're not growing, you don't
- 50:38like your manager, whatever the case may be, think about these
- 50:41two levers. So there's two, the two levers
- 50:43are there's what we do. So product manager, UX, UI,
- 50:48whatever. It's the what we do and then
- 50:50there's where we do it. So the where we do it is your
- 50:53manager, the industry, the size of company, the, you know, all
- 50:57the things that come just with the company or the industry that
- 51:00you're in. And so a lot of times when we're
- 51:02talking to people about like, oh, I'm just so unhappy.
- 51:04I don't get it. I would, I would say 7 times out
- 51:08of 10, it's they love the what they don't like the wear.
- 51:13And so they're, they're having to pull that lever.
- 51:15So then it's OK. How do you come up with a list
- 51:18of criteria of things that you do want and maybe that could be
- 51:21derived from things that you don't like right now at your
- 51:23current company, But how do you come up with that?
- 51:25What we call a good options rubric that talks about the
- 51:27things that you do want. And so the what isn't changing,
- 51:29but the wear is changing. And then sometimes, right, three
- 51:31out of 10 times, it's the what. And so then it becomes some of
- 51:34those other things that we talked about in terms of looking
- 51:36back into your history, of your accolades, your childhood and
- 51:40looking at those patterns. And so I encourage you just to
- 51:43think about like if, especially if you're stuck, if you were to
- 51:47change the where, but you were doing the same stuff.
- 51:49So if you're maybe like, I don't know, you're working at a hedge
- 51:52fund and you're like, as a financial person, but like, I
- 51:54love dogs, right? And so maybe it's like, I want
- 51:57to go work in the pet industry. So if you were doing the same
- 52:00things but in the pet industry, what different feelings does
- 52:03that bring up? Yeah, I know it's interesting.
- 52:07Yeah. I think it just kind of goes
- 52:08back to what we were saying earlier about, you know,
- 52:10sometimes we get caught up kind of in that FOMO thing, right?
- 52:12We're looking at other people who seem to be having all that
- 52:15fun or maybe that grass is greener kind of thing.
- 52:18Yeah, I think sometimes we make ourselves unhappy even if
- 52:20there's really not something wrong.
- 52:21So I think those are good ideas. Yeah, the what and where made me
- 52:27think of does Simon Sinek's start with Y?
- 52:31You know, like get your your dart centered and then go from
- 52:34there. So if you haven't heard that,
- 52:38there's it's a quick 5 minute little video on YouTube and it's
- 52:41got billions of views just because it's very good advice.
- 52:47So go, go look that up. Simon Sinek start with Y and
- 52:51it's a short little talk. It's great.
- 52:54We're kind of at that time where we usually try to keep these
- 52:56around an hour. Do you want to tell people where
- 52:59they can find you? How they can reach out and look
- 53:02you up? Absolutely.
- 53:04So you can find me on all social platforms at AJ Mises MIZES, and
- 53:09then if you are interested in some career work, you can visit
- 53:13us at training.thehumanreach.com.
- 53:17Cool. Well, thank you so much, AJ.
- 53:19That's been awesome. Likewise, Ryan.
- 53:21Mike, thanks for having me. Absolutely, and thanks so much
- 53:24to everybody who tunes in to the show this week and every week,
- 53:27and we'll see you guys next time.