Waterview Heights Closure Update | Rochester News

Rochester News Today | 2 Min News | The Daily News Now! · Aug 26, 2026 · 1m

Medicaid and Medicare are shutting down Waterview Heights next month, with Lifespan racing to relocate every resident before the closure. The facility’s head, Ann Marie Cook, says the move was long anticipated, as many residents felt neglected — unlike other nursing homes where issues are usually resolved. Lifespan’s top priority: ensuring a smooth, compassionate transition to new homes where residents can thrive. The state and Waterview Heights haven’t responded to our request for comment, but this case underscores the urgent need for consistent care in long-term facilities. Listen in…