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Latest / HCM Dialogue Podcast

Help is on the way: A beginner’s guide for training an AI assistant in payroll and human resources

Although Canadian workers often limit generative artificial intelligence to a glorified search engine and generally harbor skepticism toward these technologies, experts encourage moving beyond basic queries to unlock greater workplace utility. To successfully upgrade a chatbot into a specialized assistant, professionals should methodically pick a suitable platform, narrow its responsibilities, curate reliable reference materials, and provide explicit instructions on how to process that data. Just like onboarding a human colleague, effectively training an AI requires patience, trial, and…

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