Latest / Community Marketing with Fexingo: Discord, Slack Groups, and Brand Communities
How a Brand Community Vetted Its Own Moderation Rules
In this milestone 150th episode of Community Marketing with Fexingo, Lucas and Luna explore a fresh angle: community-driven rule-making. They break down how a mid-sized fitness app community rewrote its moderation guidelines from the ground up — and why that process cut reported incidents by a third while boosting member trust. The hosts walk through the four-step process the community used: a transparent audit of existing rules, open forums for member input, a structured voting system with veto power for moderators, and a clear communication timeline for the final rollout. They also discuss…
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