The promise of productivity or a source of anxiety? Employees’ perspectives on GenAI and workplace outcomes — Mohamud et al. (2026)

1 More Paper · Sep 17, 2026 · 2h · transcript

The rapid advancement of generative artificial intelligence (GenAI) has accelerated its adoption in workplaces worldwide. While prior research highlights its productivity enhancing potential, growing concerns remain regarding its impact on employee well-being, particularly job disruption and anxiety. This study examines the mechanisms through which GenAI influences both work productivity and employees’ intention to use such technologies, addressing a critical gap in individual level adoption. Drawing on Technological Determinism Theory, Disruptive Innovation Theory, Innovation Resistance…