
How Culture Can Influence Customer Experience with Dave Ulrich
Dave Ulrich is ranked #1 management guru by Business Week, named one of the Top 10 Creative People in Business by Fast Company, a Top 5 Executive Coach by Forbes, and consistently featured on the Thinkers50 list of the world’s most influential business thinkers. Dave has written over 30 books, shaped the field of HR as we know it, and continues to inspire with his unwavering passion for ideas with impact.
In this episode, Subbu and Dave discuss Dave's illustrious career spanning over 4 decades, how he keeps going even today, the evolving definition of culture, how culture impacts customer…
The skinny
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