Latest / Becker’s Healthcare Digital Health + Health IT / Ryan Cameron, Ed.D., Vice President of Technology and Innovation at Children’s Nebraska

Transcript

Ryan Cameron, Ed.D., Vice President of Technology and Innovation at Children’s Nebraska · Becker’s Healthcare Digital Health + Health IT

• 0:02
  At athenahealth,
• 0:03
  we know your ambulatory practice wants healthier, a
• 0:06
  healthier business, healthier care teams, and healthier patients.
• 0:10
  But the complexities of modern health care tech
• 0:12
  make it hard for you and your care
• 0:14
  teams to focus on what matters
• 0:16
  most? That's where athenahealth can help. Our AI
• 0:19
  native all in one solutions reduce administrative burdens,
• 0:22
  streamline billing and payments, and deliver critical insights
• 0:25
  when clinicians need it most. That means fewer
• 0:28
  clicks, more time for patients, and stronger bottom
• 0:31
  lines.
• 0:32
  Practicing medicine is complex, but running a practice
• 0:35
  can be that much simpler with athenahealth.
• 0:38
  See how simpler is healthier at athenahealth.com.
• 0:43
  This is Laura Dierdo with the Becker's Healthcare
• 0:46
  podcast. I'm thrilled today to be joined by
• 0:48
  doctor Ryan Cameron, vice president of technology and
• 0:51
  innovation at Childress Nebraska. Ryan, it's a pleasure
• 0:54
  to have you on the podcast today. Thanks
• 0:56
  so much for having me. Now I'm looking
• 0:57
  forward to our conversation because I know technology
• 1:00
  is moving so quickly, and it's certainly a
• 1:02
  unique time to be in health care, and
• 1:04
  just really special to see some of the
• 1:05
  cool things you're doing at Children's Nebraska. So
• 1:08
  I'm looking forward to diving in. But before
• 1:09
  we do, can you introduce yourself and tell
• 1:11
  us just a little bit about your background?
• 1:13
  I'd be happy to. So I'm Ryan Cameron,
• 1:16
  VP of technology and innovation at Children's Nebraska.
• 1:20
  We are the only full service pediatric hospital
• 1:23
  in the state. We have more than 50
• 1:25
  specialties,
• 1:26
  and we even provide care at some of
• 1:28
  our neighboring states as well. So, very busy
• 1:31
  place.
• 1:32
  My background spans,
• 1:34
  a little bit of a unique background.
• 1:36
  Health care is relatively new to me. I've
• 1:38
  been in health care for about four years.
• 1:40
  But previous to that,
• 1:42
  worked for some AI startups,
• 1:44
  and I also worked in higher education
• 1:47
  on creating business incubators,
• 1:50
  accelerators, think tanks,
• 1:52
  really cool organizations
• 1:53
  that focus on technology transfer,
• 1:56
  intellectual property,
• 1:57
  and how to kind of advance things from
• 1:59
  an idea
• 2:00
  to something that's very actionable. So I've spent
• 2:03
  really the last few years
• 2:05
  being focused on building things that are not
• 2:08
  only scalable,
• 2:09
  but very empathy driven. And I I feel
• 2:11
  really strongly about having the balance of those
• 2:14
  two things,
• 2:15
  in mission driven organizations helps you be really
• 2:18
  successful.
• 2:19
  That's great to hear. And, you know, certainly
• 2:22
  important to have that mission in mind and
• 2:24
  focus on the patients and everything you do
• 2:27
  on the technology side and more. So when
• 2:29
  you think about where you're at today, what
• 2:31
  are some of the opportunities and headwinds that
• 2:33
  you have your eye on right now?
• 2:35
  You know,
• 2:36
  they're plentiful.
• 2:37
  It's it's a really interesting time to be
• 2:40
  in health care and in particular, pediatrics.
• 2:44
  We're starting to see an uptick
• 2:46
  in how many startups
• 2:48
  are really focusing on pediatrics,
• 2:51
  which is super important.
• 2:53
  Historically,
• 2:54
  less than 2% of venture capital dollars and
• 2:57
  healthcare startups alike
• 2:59
  are focused on pediatrics, but more than 22%
• 3:02
  of the patient population in The US depends
• 3:05
  on pediatric care.
• 3:06
  So it's it's really needed to see this
• 3:08
  tremendous uptick in activity and innovation
• 3:11
  and,
• 3:12
  new startups.
• 3:13
  You know, one major opportunity that a lot
• 3:15
  of people are watching, certainly we're watching it,
• 3:18
  is this whole notion of agentic AI and
• 3:22
  and what that can do in the health
• 3:24
  care space. It's kind of
• 3:26
  a a perfect,
• 3:28
  maturity pathway for AI,
• 3:30
  and I think that's where we're really gonna
• 3:32
  start to see both clinical
• 3:34
  and operational value. And and we're deeply exploring
• 3:37
  how those agents can do things like reduce
• 3:39
  administrative burden, improve access,
• 3:42
  and ultimately that, you know, leans into affordability
• 3:44
  and accessibility of care.
• 3:46
  Certainly, with the changes that are going on
• 3:49
  with,
• 3:50
  Medicaid eligibility
• 3:51
  requirements,
• 3:53
  we're anticipating
• 3:54
  an increased
• 3:55
  volume of of workload.
• 3:57
  Moving from a an annual requirement to a
• 4:00
  six month requirement
• 4:02
  is a is a bit of a a
• 4:03
  stressor
• 4:04
  on on us and certainly other hospitals.
• 4:07
  So we're actually bootstrapping our our own solution.
• 4:11
  We're calling it Hey Medicaid, and it is
• 4:13
  a agentic AI
• 4:16
  platform to really help our patients navigate that
• 4:18
  process.
• 4:19
  And, we're really excited about, deeply exploring what
• 4:23
  else agentic AI can do.
• 4:25
  That's amazing to hear. And it seems like
• 4:27
  a truly,
• 4:28
  unique innovation, but beneficial one for the community
• 4:31
  as well as for the health system.
• 4:33
  How did you go about putting that together
• 4:35
  and, you know, bootstrapping that platform,
• 4:39
  in order to make a difference for the
• 4:41
  broader community?
• 4:43
  Yeah. It's, you know, bootstrapping is not easy.
• 4:46
  It it's tough.
• 4:48
  A lot of hospitals are are configured and
• 4:50
  set up
• 4:51
  in a very particular way. We're well tooled
• 4:55
  for for research. We're well tooled for
• 4:58
  really understanding,
• 4:59
  how to care for our patients end to
• 5:01
  end,
• 5:01
  from admit to discharge,
• 5:03
  education,
• 5:04
  everything in between. We we have those mechanisms,
• 5:07
  and we've been really good at those.
• 5:10
  The United States, we have a fantastic health
• 5:12
  care system, and there's a there's a lot
• 5:13
  to be proud of.
• 5:15
  Hospitals aren't really tooled
• 5:18
  to
• 5:19
  to fire up start ups.
• 5:21
  They're even from a staffing perspective,
• 5:23
  you know, we have integrators and experts, but
• 5:26
  not a lot of developers.
• 5:28
  So the the game changer
• 5:30
  nowadays is that really with platforms that that
• 5:33
  either are agentic AI platforms or or just
• 5:36
  kind of the the prompt based ones that
• 5:38
  many people are now familiar with is
• 5:41
  everybody's a developer.
• 5:43
  And,
• 5:44
  I'd love the notion
• 5:46
  of every doctor, every nurse, every provider
• 5:50
  having these incredible tools at their their fingertips.
• 5:53
  But I also kind of, you know, as
• 5:54
  a CIO, I'm gonna lose a little bit
• 5:56
  of sleep
• 5:57
  because
• 5:58
  when you have that much power and you're
• 6:00
  developing software,
• 6:02
  you know, there there can be a risk
• 6:03
  of not doing it well,
• 6:06
  the notion of of vibe coding.
• 6:08
  So with HeyMedicaid,
• 6:10
  a couple of things happened. The the first
• 6:12
  thing that happened is, you know, we're paying
• 6:13
  attention to what our our patients are saying.
• 6:16
  We and our peers are are very involved
• 6:19
  in being advocates for pediatrics
• 6:22
  and, just kind of understanding the landscape and
• 6:25
  what we need to do to provide accessible
• 6:26
  and affordable care.
• 6:28
  You know, Medicaid is is central to that.
• 6:31
  So understanding that those changes are coming,
• 6:33
  we recognize that we needed a new way
• 6:36
  to help patients
• 6:38
  navigate
• 6:39
  signing up and and doing eligibility.
• 6:41
  And some of those things, you know, we
• 6:42
  can be helpful with, and some of those
• 6:44
  things, it it's really just about us to
• 6:46
  to be good educators and,
• 6:48
  provide information and wayfinding. So we built the
• 6:51
  platform from that understanding, and,
• 6:54
  what's incredible about it is this notion of
• 6:57
  rapid development. So we partnered,
• 6:59
  with some experts in Agentic AI,
• 7:02
  and we've formed our own company. It's it's
• 7:05
  kind of a new thing for us.
• 7:07
  We've spent seventy six years as a as
• 7:10
  a notable not for profit enterprise,
• 7:12
  and now we have,
• 7:14
  an LLC
• 7:15
  that's called BrightFoundry,
• 7:17
  and we're starting to really do more joint
• 7:19
  ventures, IP transfer,
• 7:21
  and really going down this pathway to be
• 7:24
  more entrepreneurial,
• 7:26
  and, we can kind of self sustain our
• 7:28
  innovation program. You know, we we recognize that
• 7:31
  philanthropy,
• 7:32
  while it's critical and important to what we
• 7:35
  do,
• 7:36
  it can't be the only answer.
• 7:38
  We have to, as as a hospital,
• 7:41
  find new and unique ways to make sure
• 7:43
  that, you know, the stewardship of the dollars
• 7:45
  that we have available
• 7:47
  is not only great, but exceptional.
• 7:50
  If if we execute on that and we
• 7:52
  protect our margin, we can do more with
• 7:54
  our mission, and, really, hey. Medicaid comes from
• 7:57
  that.
• 7:58
  Got it. That's interesting to know, and and
• 7:59
  thank you so much for digging a bit
• 8:01
  deeper there.
• 8:02
  Now looking ahead, how are you thinking about
• 8:04
  growth and adding value to the health system
• 8:06
  overall?
• 8:08
  You know, I I was talking about this
• 8:09
  a little bit earlier. I I feel like
• 8:13
  a lot of the problems in health care
• 8:15
  come from this notion that
• 8:17
  we want scale without empathy.
• 8:20
  And,
• 8:21
  growth really for us is is not just
• 8:23
  about scale. You know, we've seen a lot
• 8:26
  of people move into Nebraska
• 8:28
  in the last five years. We've seen a
• 8:30
  lot of,
• 8:31
  people move for for for great jobs and
• 8:34
  to enjoy the Midwest and the lifestyle that
• 8:37
  that that affords into our neighboring states. But
• 8:39
  we haven't seen a a huge flux of
• 8:42
  population.
• 8:44
  So
• 8:45
  growth for us is is really not about
• 8:47
  scale. It truly is about
• 8:49
  meaningful and and deep impact.
• 8:52
  So we're investing
• 8:54
  in things like, hey, Medicaid, Adientec AI, robotics,
• 8:58
  VR.
• 9:00
  We're, you know, standing up a a free
• 9:02
  standing,
• 9:03
  behavioral health and wellness hospital,
• 9:06
  right now within the next couple of months.
• 9:09
  And by doing that, we're really looking at
• 9:13
  creating an ecosystem for health care. We don't
• 9:16
  wanna be just a lighthouse in the darkness.
• 9:18
  What we want to be is
• 9:21
  one of many organizations
• 9:23
  that help all Nebraskans,
• 9:25
  have fantastic pediatric care and be able to
• 9:28
  avail of lots of different resources. So it's
• 9:30
  it's about us integrating and partnering,
• 9:34
  across the board.
• 9:35
  And I I like to think, a lot
• 9:38
  about value through the lens of also workforce
• 9:41
  enablement.
• 9:42
  So,
• 9:44
  really, growth for us is is about that
• 9:46
  empowerment. So with our clinicians,
• 9:48
  what can we do by giving them tools
• 9:51
  like AI tools
• 9:53
  so that they they can reduce burnout, so
• 9:55
  we can improve outcomes for them?
• 9:57
  And when we do those things and we're
• 9:59
  thinking about not just scale, but scale with
• 10:02
  empathy, I feel like that's where innovation becomes
• 10:05
  really transformative for us.
• 10:07
  That's helpful to understand. And, you know, really
• 10:09
  thinking about where growth comes from and what
• 10:12
  that means, for different organizations is critical and
• 10:15
  helpful context as then you look at that
• 10:17
  innovation, those investments,
• 10:19
  thinking about how agentic AI, robotics,
• 10:21
  VR, and more,
• 10:23
  really play a big role in powering the
• 10:25
  future and helping to develop
• 10:27
  the access to care that you're looking for.
• 10:30
  I'm curious. You know, I know resources are
• 10:32
  slim for a lot of hospitals and systems
• 10:35
  that,
• 10:36
  you know, are are part of the Becker's
• 10:37
  network today, and just looking at uncertainties in
• 10:40
  the future. So some folks are are wanna
• 10:43
  make sure that they make the most of
• 10:44
  their investments. From your perspective, what is one
• 10:47
  risk or investment that is still worth making
• 10:49
  in the next twelve months or so even
• 10:51
  as, you know, you might need to tighten
• 10:53
  up a bit? I think that's a really
• 10:55
  powerful question.
• 10:56
  And a lot of of health care leaders,
• 11:00
  providers, and in bay basically, anybody in health
• 11:02
  care right now
• 11:04
  is is grappling
• 11:05
  with this notion of what's a risky investment
• 11:08
  that that you can make this year that's
• 11:10
  worthwhile.
• 11:11
  It's tough because I think on some levels
• 11:14
  with AI, a lot of people are disappointed.
• 11:18
  And, statistically, if you look at the success
• 11:21
  rate of AI pilots as they've been rolled
• 11:24
  out into health care,
• 11:26
  they're not great, you know, with the exception
• 11:28
  of maybe things like ambient listening for note
• 11:30
  taking,
• 11:32
  maybe some more established AI technologies like prior
• 11:36
  auth or eligibility checks,
• 11:39
  maybe even patient follow-up. There there's been some
• 11:42
  some bright lights there where you see some
• 11:44
  some good indications there.
• 11:46
  What what I would say the one risky
• 11:48
  investment that's worth it this year
• 11:51
  is to make sure you
• 11:53
  lean into the wind
• 11:55
  with something simple like
• 11:57
  Copilot,
• 11:58
  GPT, perplexity. Pick pick a model that you
• 12:00
  really like and get yourself a group inside
• 12:04
  of your hospital
• 12:05
  that is
• 12:06
  cross function, cross disciplinary
• 12:09
  members of ops, your workforce, your providers,
• 12:12
  and really have them learn how to be
• 12:15
  AI champions
• 12:16
  and,
• 12:17
  kinda hold them to it. And, you know,
• 12:20
  it these tools are expensive. You know, they're
• 12:22
  they're gonna change your your your OpEx budget
• 12:24
  substantively.
• 12:26
  And,
• 12:27
  but the costs are coming down. So with
• 12:30
  ambient listening, for example, what what's kinda wild
• 12:33
  is we were early adopter of one platform,
• 12:36
  and we saw the pricing come down, and
• 12:38
  we saw three or four competitors pop up.
• 12:41
  And then we even saw Epic announce that
• 12:43
  they were gonna have an option. And, I
• 12:45
  had read some really interesting news that indicated
• 12:48
  that when Epic made that move, it crashed
• 12:51
  over 20 startups.
• 12:52
  And so that's that's both exciting and troubling
• 12:56
  at the same time. It's it's tough to
• 12:57
  kind of balance
• 12:59
  how you feel about that. But
• 13:01
  no matter how you feel about that, when
• 13:03
  you look at it, the affordability and accessibility
• 13:06
  of AI tools,
• 13:08
  particularly generative tools, is coming down.
• 13:12
  And there are ways that you can even
• 13:13
  do this for free safely if if you
• 13:15
  get really creative with it. But educate your
• 13:18
  folks.
• 13:20
  You know, it's it's gonna be a completely
• 13:23
  different world, and I like in AI skills
• 13:27
  much like when when office was a thing.
• 13:30
  I'm I'm old enough to remember
• 13:32
  an era when you would put office competency
• 13:35
  on your resume.
• 13:37
  Now now, you know, when I talk to
• 13:39
  younger people, you know, early career professionals that
• 13:42
  are in the workforce, that sounds so alien
• 13:44
  and so bizarre, but it really was a
• 13:46
  thing. There was a time where you would
• 13:48
  have, you know, beginner, intermediate
• 13:50
  expert level,
• 13:52
  office suite proficiency that that went on your
• 13:54
  resume.
• 13:55
  Now I would say things like prompt engineering,
• 13:57
  how many different AI models you utilize,
• 14:00
  have you built your own AI agents yourself.
• 14:04
  It's
• 14:05
  pretty easy to do. It just requires a
• 14:08
  little bit of time and a little bit
• 14:09
  of investment. So if if, you know, looking
• 14:12
  at the lens of dollars that I have
• 14:14
  available, even if it's a small group of
• 14:16
  five people,
• 14:18
  you really, really should have
• 14:20
  a a cooperative
• 14:22
  pilot going right now,
• 14:24
  and a plan that says this is how
• 14:27
  we're gonna upskill and train or educate our
• 14:29
  workforce to understand
• 14:31
  what AI is going to do inside of
• 14:33
  a hospital and how it's going to affect
• 14:35
  everything from the clinical environment through every aspect
• 14:38
  of ops.
• 14:40
  That's fascinating to think about, you know, and
• 14:42
  really
• 14:43
  amazing to look at the evolution of technology
• 14:45
  in those platforms. You know, I definitely can
• 14:48
  relate in looking at, you know, the office
• 14:49
  competencies and spreadsheets
• 14:52
  and all of those kinds of things, then
• 14:54
  all of a sudden, you know, that is
• 14:56
  just taken for granted. So I'm so glad
• 14:59
  you remember that too. It doesn't make me
• 15:00
  feel, you know, hating.
• 15:03
  For for sure.
• 15:06
  Alright. Well, I I think, you know, when
• 15:08
  we look at,
• 15:10
  look ahead, I'm curious. What do you see
• 15:12
  as some of the best opportunities for growth
• 15:14
  in the future? I know we talked a
• 15:15
  little bit about where things stand today and
• 15:17
  the investments that you're making, but how do
• 15:19
  these all align
• 15:21
  into the strategy to make sure that,
• 15:25
  the health system is in a really strong
• 15:27
  position going forward?
• 15:29
  Well,
• 15:30
  yeah. Wow. What a great great question.
• 15:34
  The reality is that
• 15:36
  health care is just gonna be different,
• 15:38
  and it it's it's a it's a deeply
• 15:42
  tough thing to navigate.
• 15:44
  And it it doesn't matter, you know, what
• 15:47
  what your specialty is or or what your
• 15:49
  expertise,
• 15:50
  you know, happens to be. Everybody
• 15:52
  is really feeling this this incredible
• 15:56
  evolution.
• 15:57
  I liken it to, you know, what happened
• 15:59
  in the automotive industry a few decades ago,
• 16:02
  what
• 16:03
  happened or is still happening with higher education
• 16:06
  and and how they're grappling with a lot
• 16:08
  of change.
• 16:09
  It's kind of like health care's turn
• 16:11
  and the convergence of things,
• 16:14
  like rapid technological development and growth,
• 16:17
  changes in in geopolitical situations,
• 16:20
  changes in,
• 16:21
  you know, new diseases and new drugs. And
• 16:24
  the convergence of all these things are are
• 16:26
  really creating
• 16:28
  an exciting time, but also a very stressful
• 16:30
  time. So the best opportunities
• 16:32
  ahead are going to really sit at that
• 16:35
  intersection
• 16:36
  of, I would say, equity,
• 16:39
  access,
• 16:40
  and,
• 16:41
  you know, maybe where some of these technologies
• 16:44
  come into
• 16:45
  play. In in pediatrics, AI is a hot
• 16:47
  topic, but I would also say that maybe
• 16:50
  VR and robotics,
• 16:52
  is an even hotter topic right now. We're
• 16:55
  seeing a lot of turnkey affordable solutions that
• 16:58
  that are ready to go, that have great
• 17:00
  clinical evidence that can help people.
• 17:02
  But you really wanna start from that notion
• 17:05
  of saying, what can we do to proactively
• 17:08
  support
• 17:09
  underserved populations, especially children,
• 17:12
  that not only kind of get out those
• 17:15
  those outcomes,
• 17:17
  but also at the same time reduce those
• 17:19
  costs in that overhead. We have to do
• 17:22
  those two things.
• 17:24
  So we just can't really focus on on
• 17:27
  legacy processes and systems.
• 17:29
  You can't let yourself
• 17:31
  fall into the trap of saying,
• 17:34
  health care has always done it this way.
• 17:36
  You know, I would even argue that things
• 17:39
  like how how a clinical space is designed
• 17:41
  and set up
• 17:43
  really shouldn't be left to regulators alone to
• 17:45
  decide,
• 17:47
  but we have to kind of get loud
• 17:48
  and we have to move faster.
• 17:50
  So the best opportunities ahead, I think, are
• 17:52
  are training and education
• 17:54
  and looking at how the landscape of technology
• 17:57
  has changed,
• 17:58
  that notion of everyone's now a developer and
• 18:01
  and vibe coding and AI.
• 18:03
  And anything that you can do, whether it's
• 18:05
  ultra low cost or for free,
• 18:08
  or making a big bold commitment across your
• 18:11
  workforce that says,
• 18:13
  we're not gonna do this process this way
• 18:15
  anymore.
• 18:16
  You know, we're we're gonna empower everybody with
• 18:19
  these great AI tools.
• 18:21
  They can do their own data visualization. They
• 18:23
  can do their own analysis. They can do
• 18:26
  rapid research now. Of course, check it. You
• 18:29
  know, check your work. These things hallucinate, and
• 18:31
  they are new.
• 18:32
  Be safe about what you're doing, but,
• 18:35
  lean into that wind. If you don't,
• 18:38
  I think you're going to be in a
• 18:40
  tough spot where you have to sacrifice
• 18:42
  the the kingdom to sell the castle. And
• 18:46
  I I do see some health systems,
• 18:49
  you know, struggling and and making those moves,
• 18:52
  wrong or right based on the needs of
• 18:54
  of their patient populations. But for us,
• 18:58
  because rural health care is so important,
• 19:00
  because we are the the one and only
• 19:03
  freestanding children's hospital in
• 19:05
  the state,
• 19:06
  because we're kind of, you know, that that
• 19:08
  beacon of hope,
• 19:10
  we really have to profoundly and deeply look
• 19:13
  at how do we provide affordable accessible care
• 19:17
  to everyone,
• 19:19
  regardless if they live in the metro, if
• 19:20
  they live in a rural environment, even a
• 19:22
  neighboring state.
• 19:23
  And so,
• 19:25
  if if we do those things and and
• 19:27
  we look at tools that improve processes that,
• 19:29
  you know, save on the margin and and
• 19:31
  help us invest more in AI and and
• 19:33
  roll it out further, I think we're gonna
• 19:35
  win. And, that's ultimately what it's all about.
• 19:38
  It's it's making sure that, you know, our
• 19:40
  patients walk away and they feel like,
• 19:42
  we were able to be really helpful for
• 19:44
  them,
• 19:45
  and,
• 19:46
  they feel safe and they feel like there's
• 19:49
  a a great resource that they can turn
• 19:51
  to as kids kinda grow.
• 19:53
  I love that, Ryan. Thank you so much
• 19:55
  for joining us on the podcast today. This
• 19:57
  has been such an interesting and insightful conversation,
• 19:59
  and I look forward to connecting with you
• 20:01
  soon.
• 20:02
  Yeah. I appreciate you having me. It's it's
• 20:04
  always great to to be a a part
• 20:06
  of Becker's and a part of the conversation.
• 20:08
  And, you know, we we were talking just
• 20:11
  before the podcast. I I wanna thank Becker's
• 20:13
  for for having a particular focus in pediatrics
• 20:17
  and,
• 20:18
  really kind of recognizing the the nuance difference
• 20:21
  to to what we do, how we care
• 20:22
  for young people.
• 20:24
  That means a lot to every pediatrician and
• 20:27
  everybody in pediatrics that you recognize that. Sometimes
• 20:30
  it it can be forgotten,
• 20:31
  and, thanks so much for your support and
• 20:33
  for sharing some of our message. Oh, yeah.
• 20:36
  Anytime. We associate you and everything you do
• 20:38
  for such an important patient population.
• 20:43
  At Athena Health, we know your ambulatory
• 20:45
  practice wants healthier,
• 20:47
  a healthier business, healthier care teams, and healthier
• 20:50
  patients.
• 20:51
  But the complexities of modern health care tech
• 20:53
  make it hard for you and your care
• 20:55
  teams to focus on what matters most.
• 20:57
  That's where athenahealth can help. Our AI native
• 21:01
  all in one solutions reduce administrative burdens,
• 21:04
  streamline billing and payments, and deliver critical insights
• 21:07
  when clinicians need it most.
• 21:09
  That means fewer clicks, more time for patients,
• 21:11
  and stronger bottom lines.
• 21:14
  Practicing medicine is complex,
• 21:16
  but running a practice can be that much
• 21:18
  simpler with athenahealth.
• 21:19
  See how simpler is healthier at athenahealth.com.