Latest / Financial Survival Network / Unleash Your Inner CEO: Strategies for Maximizing Profits and More - Mandi Ellefson #6041
Transcript
- 0:00You're listening to Carrie Lutz's Financial Survival Network, where you get valuable information you
- 0:05just can't find anywhere else to thrive in today's trying times. You need the
- 0:11Financial Survival Network now more than ever. Go to Financial Survivalnetwork dot com and
- 0:17get your free newsletter and gift. Financial Survival Network now more than ever.
- 0:27And welcome. You are listening to watching the Financial Survival Network. I'm your
- 0:32host, Carrie Lutz. Well, hey, got an interesting person on here
- 0:36who can really help you turbo george your business, help you realize your vision.
- 0:43She's done it for many others and she can do it for you.
- 0:46Her name is Your name is Mandy Ellison. Hands Off CEO dot com is
- 0:52where you find her if you've got a question from Mandy or myself always the
- 0:55email address is kl at Carrie Lutz dot com. It's great to have you
- 1:00on this show, So tell us exactly what it is you do. Thanks
- 1:03so much for having me, Carrie. So, I am the founder of
- 1:07hands Off CEO as you mentioned, and what we do is we help CEOs
- 1:11that are stuck in the day to day in their business and can't grow,
- 1:15can't generate more profits. We help them be able to remove themselves from the
- 1:19day to day. We help them be able to at least double a profitability
- 1:23in their company so they could take home more money while working less and build
- 1:27their company into an asset that can run and grow without the CEO. All
- 1:34right, you're hired. So what kind of business do you need to start
- 1:42with to get somebody to this point? Well, this is really for companies
- 1:47that have gone to a point where, you know, they probably been in
- 1:49business for a decade or if it's less than that, They've generated some pretty
- 1:55fast growth and they get to a place where you know, they're their clients
- 2:00with their customers, or they expect to see them, they expect to be
- 2:04the so that they get pretty hands on in the day to day and that
- 2:09has allowed them to be very successful, but it's also become like an anchor
- 2:16that keeps them from really taking getting getting too much further beyond that without working
- 2:23more and more more hours. And as you're nearing retirement, this a lot
- 2:29of people will come to us at this point where you know, they're they're
- 2:34looking at you know, I want to retire into the next you know,
- 2:36five to ten years, and how do I be able to remove myself from
- 2:38this business so that someone will actually want to purchase it. So that's usually
- 2:44the place where they've already been successful. But like, how do we be
- 2:46able to take the success and have it generate at least the same amount of
- 2:52success and even more success without the founder of the business. So I don't
- 2:57know that it answers your question, but like that's kind of the place where
- 3:00where we start, if that makes sense. Pas the growth stage, it's
- 3:04into the scale stage, or at least the sustaining without the founder stage.
- 3:08So now you're looking at succession effectively, right, Well, yes, secession
- 3:14can be one part of it, and also the other part of it is
- 3:17that it's also looking at taking things to the next level too. So the
- 3:23very same things that require you to do with it that make an investor interested
- 3:29in your company and value you with more like as part of your secession plan,
- 3:31are the very things that you need to be doing earlier on. If
- 3:35you do them earlier on, you can generate a lot more profit for your
- 3:38company and more freedom years earlier and not get yourself into not keep yourself in
- 3:44the same track. As you know, we see CEOs on almost a daily
- 3:50basis who find themselves quite trapped in the success that they've created it in their
- 3:53own business and you know, they're generating a good income, but they essentially
- 4:00created a job with themselves, even though they have a whole team of people
- 4:02around them. Uh huh. So you help them basically scale and set up
- 4:10systems that I guess make set up accountability systems. Is that the right to
- 4:16concept there? Yeah? You know those are those are all things that can
- 4:20be part of it, and they're kind of a top card, like,
- 4:24well, you know what we need to scale, we need to remember ourselves.
- 4:27We've got to build systems as we need to build systems, but what
- 4:30are the right kind of systems? And one of the things that we see
- 4:31is that companies, especially on the services side, and we specialize with B
- 4:36to B services especially, but this applies to all different businesses. But services
- 4:43are very difficult to remove the CEO out of. And it's not just about
- 4:46building systems, because here's the thing, is is it when you're building systems,
- 4:50yes, that's helpful for replicating a service. It's helpful for being able
- 4:56to standardize and systematize deliberables, right, but clients don't buy deliverables clients have
- 5:05a specific problem that they want solved, and if you don't build systems around
- 5:12the actual outcome that the client is buying the service for, then what ends
- 5:15up happening is that you turn your business into a commodity. Which it worked
- 5:20five ten years ago to do this, but it doesn't work anymore because we
- 5:24have automation, we have globalization, and we have AI and all these other
- 5:29pressures that you have to have a way of being able to stand out so
- 5:31you can charge a high enough price point. If you don't have a high
- 5:34enough price point, there's not going to be the profit to actually remove yourself
- 5:39from with good quality staff, because that's the key piece that keeps the CEO
- 5:44stuck in the business. Right, Okay, I think I got you the
- 5:48gist of this. And so you're dealing with older people who are already successful.
- 5:56That must be challenging at times. Sah too, Yeah your point of
- 6:00view, or gross, Well, you know what, it can be challenging.
- 6:05Here's the reality is that when you're getting into if you get into a
- 6:09place like this, you know you're working fifty sixty hours a week usually,
- 6:14and that's not the worst of it. The worst of it is that you're
- 6:16working that much just to be able to sustain it, to be able to
- 6:19keep things where they're at, and there's no extra time for growth. So
- 6:23that's really where that the stress side, the stress side out of that,
- 6:27because you know, if you're doing that, you're you're you're doing everything you
- 6:30can just to keep your head above water, or maybe you've sustained it to
- 6:34a certain point, but you're just looking and saying, I just I don't
- 6:36have another ten twenty hours per week to be able to invest in being able
- 6:42to quote face this. So that's one of the biggest things. They're not
- 6:46always older, some some people are. We work with some clients who are
- 6:49younger, you know, as young as like, you know, thirty five.
- 6:54We don't usually it's younger than that. They think that they grow up
- 6:57a little bit more. Many to smack there, hadn't know wall a few
- 7:01times if they're in their entrepreneurial student and journey kind of go through the beginner
- 7:05stages already. We don't really do the beginner stages all right, So what
- 7:10are three things that any business in the situation you're discussing about can implement today
- 7:16to help bring this about. Yeah, absolutely. Okay, So three things.
- 7:23The first thing is is to be able to get focused on what is
- 7:28your time aligned with what's going to add and the biggest impact and value in
- 7:31the company. I mean that general basically, reallocate your time to focusing on
- 7:39will drive profit in the company. And that sounds really simple and it sounds
- 7:45very basic, but the reality is that a lot of CEOs are if they
- 7:48go and track their time, you know, for like a few days a
- 7:53week, they will notice and if every activity and that they write a dollar
- 7:56amount next to every activity, they'll find a lot of thing that are are
- 8:00way under fifty dollars an hour. And really what you want to be doing
- 8:03is getting your time onlined with thousand dollars plus an hour activities. And one
- 8:11thing is just to like look, be looking at what is it going to
- 8:13take for me to be able to focus on those things that are going to
- 8:16drive the most growth in the company, the important but not necessarily urgent types
- 8:22of things. So then that's one. And with our clients, one of
- 8:26the first things that we do is we help them free at ten extra hours
- 8:28per week, which is a few tweaks. And one of the things that
- 8:31we do to help them do that is to take a time inventory, track
- 8:35at their time ident and see that the pieces that there's a little more to
- 8:39it, But that's simply I have a chapter in my book, The Hands
- 8:41Off CEO that talks through how to go through that exercise too, if anyone's
- 8:43interested. So that's the first one the three things. The second thing is
- 8:48to actually look at how to be able to generate more profit for each client,
- 8:54For each customer, how do you be able to generate more profit for
- 8:58each one? So the the best way that you can generate more profit or
- 9:03customer as well to charge more. It's to charge more. Now do you
- 9:07charge more? We to be able to actually go after higher quality problems,
- 9:11So you need to be looking at who is that profit sweet spot client it's
- 9:16going to that has the most painful problem is that that is valued at such
- 9:22a level that they're willing to pay us a lot more than the industry standard.
- 9:26And then the third piece, so and then you want and you want
- 9:31to be positioning your entire business around solving those higher quality problems and looking at
- 9:35what are what are we no longer willing to solve It's a problem. So
- 9:39so for example, let's say let's say it's a technology company and just give
- 9:43an example here, and the technology company a lot of the problems that they
- 9:48solve is, hey, we have a broken computer, we have a broken
- 9:50miss are this automation that is broken? They're coming in and fixing those things.
- 9:56So that has a dollar value. But the problem is is that you
- 10:00can find people to fix problems like that for you know, ten to twenty
- 10:03dollars an hour overseas and who would do a really good job and with and
- 10:07they're very polite and are really easy to work with. Now, so what
- 10:13we need to do is we need to solve problems that are are much more
- 10:18expansive problems. So in that so instead maybe use that technology company to solve
- 10:22problems around things that are that are stopping sales because that could be a million
- 10:28dollar problem. So how so simply about how do you align what you're doing
- 10:33even with a more painful problem that people are willing to pay more for it.
- 10:37That's not I gave a business services example, but that will apply to
- 10:39every single company, sure absolutely. So that's that's the piece around profit that
- 10:45will be able to increase. This is the part around doubling profits that easily.
- 10:48We see it all the time where our clients were able to increase their
- 10:52profits as much as five hundred percent net profits or client that they work with
- 10:56by doing that. Really so impressive. Yeah, it's it's all about that,
- 11:01and I it's it's all about the problems that you want to solve,
- 11:03right and no longer solving lower level, lower level problems could eat up your
- 11:09capacity. So on the third piece is then to is to build your team
- 11:16to build systems of the processes to make this happen. But it's all but
- 11:20they're but you're building the right systems and processes and it's built around the most
- 11:26profitable client types. So here's the thing is that most companies what they do
- 11:30is they jump right to building those systems. Now here's the problem is that
- 11:33if first of all, of you don't have the time to do of it
- 11:35you're trying to do that, it's ever going to get done. No,
- 11:37it's not going to get done very well. And so a lot of times
- 11:39that the business owners them selves think that they need to be doing that.
- 11:43The other problem about that is that they're building the wrong systems and processes.
- 11:46They're building systems and processes around engineering, around efficiency for them, not necessarily
- 11:52the outcome that the client wants to buy. So you could have a really
- 11:56beautifully orchestrated system on the back end, but no customers because you're because you're
- 12:03actually optimizing your systems for the wrong thing. You need to first optimize it
- 12:07for what your customer wants to buy and the problem that they want to solve,
- 12:13not what you want to sell them. And those free things, finding
- 12:16the time to focus on working on the business, working on growth, more
- 12:20profitable customers, and then building and then I'm having really good team members with
- 12:26the profit will allow you to build, to hire really good team members to
- 12:28build the systems and processes based upon solving the higher quality problems. Those are
- 12:35three things that people could do right now that will make the biggest difference to
- 12:37be able to let go. And all right, the more well it sounds
- 12:43like you really thought this thing through. Tell us where do we find your
- 12:46book? How do we connect with you on the web. Yeah, so
- 12:48if you go to hands off CEO dot com forward slash book, you can
- 12:52download a scalability checklist with like the stages to I share three things here,
- 12:58but there's a whole robust checklist for how do you be able to remove yourself
- 13:03from the business and what border in order for you to get the company to
- 13:07run and grow without you, and to be able to do it in a
- 13:09way where it actually will be able to generate a lot more profit. Minimum
- 13:13tice the amount of profit at minimum and you can move on Hands Off Ceo
- 13:18dot com or slash book. You can download that checklist and then also the
- 13:22leak for you to purchase the book on Amazon the Hands Off CEO. All
- 13:28right, very cool. Well, hey, we appreciate you coming on.
- 13:31Got a question for Mandy or myself. All you got to do is shoot
- 13:37me an email kl at Carrie lets dot com. We'll get you an answer.
- 13:41And the link to Mandy's site is found in the show that's this interview
- 13:46on Financial Survival Network dot com. You can click right through to our site
- 13:52and while you're there, please sign up for your free newsletter. Mandy,
- 13:54been a pleasure, wish you the best. We'll talk to you again soon.
- 13:58Thanks so much, Carrie, Thanks for listening to carry Letz's Financial Survival
- 14:03Network your solution to today's trying times. For the latest, go to Financial
- 14:07Survivalnetwork dot com. Financial survival Network now more than ever