68. When Conflict Throws a Curveball
In this episode, Polina and Dr. Lola unpack what happens when workplace conflicts take an unexpected turn — what they call “the curveball.” Whether it’s defensiveness, shutdown, or denial, these moments often derail even our best intentions to connect.
Together, they explore how emotional disconnection fuels these reactions and how leaders, managers, and teammates can use the EmC process to slow things down, recognize protective behaviors, and create safety for real conversations to happen.
Tune in to learn:
Why “curveballs” in conflict are really protection signals, not attacks
How to spot…
The skinny
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