Latest / Omni Talk Retail / How Simbe Robotics is Impacting Grocery Stores with Automated Intelligence Gathering | FMI 2025

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How Simbe Robotics is Impacting Grocery Stores with Automated Intelligence Gathering | FMI 2025 · Omni Talk Retail

• 0:00
  Hello,
• 0:00
  everyone,
• 0:00
  this
• 0:00
  is
• 0:01
  Omnitalk
• 0:01
  Retail.
• 0:02
  I'm
• 0:02
  Chris
• 0:02
  Walton.
• 0:02
  And
• 0:02
  I'm
• 0:03
  Anne
• 0:03
  Mazinga.
• 0:03
  And
• 0:03
  we
• 0:04
  are
• 0:04
  coming
• 0:04
  to
• 0:04
  you
• 0:04
  live
• 0:05
  once
• 0:05
  again
• 0:05
  from
• 0:06
  fmi
• 0:06
  from
• 0:06
  the
• 0:06
  Symbi
• 0:07
  booth,
• 0:07
  where
• 0:08
  Symbi
• 0:08
  and
• 0:08
  Omnitok
• 0:09
  are
• 0:09
  retail's
• 0:10
  single
• 0:10
  source
• 0:11
  of
• 0:11
  truth.
• 0:11
  And
• 0:12
  standing
• 0:12
  between
• 0:12
  us,
• 0:13
  Ann
• 0:13
  is
• 0:14
  Benjamin
• 0:14
  Bond.
• 0:15
  Ben
• 0:15
  is
• 0:16
  the
• 0:16
  VP
• 0:16
  of
• 0:16
  Strategy
• 0:17
  and
• 0:17
  Business
• 0:17
  Development
• 0:18
  at
• 0:18
  Symbi.
• 0:19
  Ben,
• 0:19
  welcome
• 0:19
  to
• 0:20
  omnitalk
• 0:20
  and
• 0:20
  thanks
• 0:20
  for
• 0:20
  joining
• 0:21
  us
• 0:21
  at
• 0:21
  fmi.
• 0:22
  Thank
• 0:22
  you
• 0:22
  for
• 0:22
  having
• 0:22
  me,
• 0:22
  Chris.
• 0:23
  It's
• 0:24
  taking
• 0:24
  everything
• 0:24
  in
• 0:25
  Chris's
• 0:25
  power
• 0:25
  right
• 0:26
  now
• 0:26
  not
• 0:26
  to
• 0:26
  call
• 0:27
  you
• 0:27
  bond
• 0:27
  or
• 0:27
  007.
• 0:29
  Look
• 0:29
  at
• 0:29
  his
• 0:29
  face.
• 0:30
  Look,
• 0:30
  look
• 0:30
  at.
• 0:30
  Have
• 0:30
  you
• 0:30
  seen
• 0:31
  anyone,
• 0:31
  any
• 0:31
  human
• 0:32
  being
• 0:32
  so
• 0:32
  happy
• 0:33
  in
• 0:33
  the
• 0:33
  Podcast
• 0:33
  ain't
• 0:33
  over.
• 0:34
  Yet
• 0:34
  and
• 0:34
  Podcast
• 0:35
  ain't
• 0:35
  over
• 0:35
  yet.
• 0:36
  Well,
• 0:36
  Ben,
• 0:37
  let's
• 0:37
  start
• 0:37
  by
• 0:37
  getting
• 0:37
  a
• 0:38
  little
• 0:38
  bit
• 0:38
  of
• 0:38
  your
• 0:38
  background
• 0:39
  and
• 0:39
  your
• 0:39
  role
• 0:39
  at
• 0:40
  symby.
• 0:40
  Yeah,
• 0:41
  absolutely.
• 0:41
  So
• 0:42
  I
• 0:42
  lead
• 0:43
  strategy
• 0:43
  for
• 0:43
  Simbi,
• 0:44
  which
• 0:45
  is
• 0:45
  really
• 0:46
  focused
• 0:46
  on
• 0:46
  where
• 0:46
  is
• 0:47
  Symby
• 0:47
  going
• 0:47
  as
• 0:47
  a
• 0:47
  company
• 0:48
  and
• 0:48
  how
• 0:48
  are
• 0:48
  we
• 0:48
  going
• 0:49
  to
• 0:49
  get
• 0:49
  there,
• 0:49
  but
• 0:50
  then
• 0:50
  also,
• 0:50
  and
• 0:51
  more
• 0:51
  importantly,
• 0:51
  working
• 0:52
  really
• 0:52
  closely
• 0:52
  with
• 0:52
  our
• 0:52
  clients
• 0:53
  to
• 0:53
  make
• 0:53
  sure
• 0:54
  that
• 0:54
  they're
• 0:54
  getting
• 0:54
  the
• 0:55
  maximum
• 0:55
  value
• 0:55
  out
• 0:55
  of.
• 0:56
  Our
• 0:56
  technology
• 0:56
  and
• 0:57
  quickly.
• 0:58
  I
• 0:58
  think
• 0:58
  we've
• 0:58
  heard
• 0:59
  that
• 0:59
  a
• 0:59
  lot
• 0:59
  today
• 0:59
  about
• 1:00
  how
• 1:00
  people
• 1:00
  are
• 1:00
  thinking
• 1:01
  about,
• 1:02
  you
• 1:02
  know,
• 1:02
  it's
• 1:03
  kind
• 1:03
  of
• 1:03
  been
• 1:03
  reversed
• 1:04
  where
• 1:04
  now
• 1:04
  it's
• 1:04
  thinking
• 1:05
  about,
• 1:05
  you
• 1:05
  know,
• 1:05
  the
• 1:06
  technology
• 1:06
  and
• 1:06
  how
• 1:07
  you're
• 1:07
  going
• 1:07
  to
• 1:07
  bring
• 1:07
  people
• 1:08
  into
• 1:08
  that,
• 1:09
  like
• 1:09
  focus
• 1:10
  on
• 1:10
  the
• 1:10
  technology
• 1:10
  to
• 1:10
  help
• 1:10
  solve
• 1:11
  the
• 1:11
  problem
• 1:11
  and
• 1:11
  then
• 1:11
  how
• 1:11
  you
• 1:11
  bring
• 1:12
  the
• 1:12
  people
• 1:12
  into
• 1:12
  that.
• 1:12
  Is
• 1:13
  that
• 1:13
  something
• 1:13
  that
• 1:13
  you
• 1:13
  work
• 1:13
  with
• 1:14
  partners
• 1:14
  on
• 1:15
  too
• 1:15
  in
• 1:16
  your
• 1:16
  day
• 1:16
  to
• 1:16
  day
• 1:16
  conversations?
• 1:17
  Absolutely.
• 1:18
  We,
• 1:18
  we
• 1:19
  pride
• 1:19
  ourselves
• 1:20
  on
• 1:20
  being
• 1:20
  the
• 1:21
  industry
• 1:21
  leader
• 1:22
  in
• 1:22
  cutting
• 1:22
  edge
• 1:23
  technology
• 1:23
  and
• 1:23
  retail,
• 1:24
  particularly
• 1:24
  in
• 1:24
  store.
• 1:25
  Right.
• 1:25
  But
• 1:25
  we
• 1:26
  are
• 1:26
  also
• 1:26
  very
• 1:26
  mindful
• 1:27
  of
• 1:27
  the
• 1:27
  balance
• 1:27
  between
• 1:28
  product
• 1:28
  and
• 1:29
  process
• 1:29
  and
• 1:30
  really
• 1:30
  thinking
• 1:30
  about
• 1:30
  how
• 1:31
  people
• 1:31
  are
• 1:31
  working
• 1:32
  in
• 1:32
  collaboration
• 1:32
  with
• 1:33
  our
• 1:33
  technology.
• 1:34
  And
• 1:34
  oftentimes
• 1:35
  there's
• 1:35
  very
• 1:35
  specific
• 1:36
  business
• 1:37
  nuances
• 1:37
  with
• 1:37
  our
• 1:38
  clients
• 1:38
  where
• 1:39
  we
• 1:39
  have
• 1:39
  to
• 1:39
  also
• 1:39
  meet
• 1:39
  them
• 1:40
  where
• 1:40
  they
• 1:40
  are.
• 1:40
  And
• 1:41
  so
• 1:41
  we're
• 1:41
  thinking
• 1:41
  about
• 1:42
  how
• 1:42
  can
• 1:42
  we
• 1:42
  help
• 1:43
  them
• 1:43
  evolve
• 1:43
  in
• 1:44
  their
• 1:44
  processes,
• 1:44
  but
• 1:44
  also
• 1:45
  do
• 1:45
  so
• 1:45
  in
• 1:45
  a
• 1:45
  very
• 1:46
  manageable
• 1:46
  way
• 1:47
  where
• 1:47
  they're
• 1:47
  going
• 1:47
  to
• 1:47
  be
• 1:47
  able
• 1:48
  to
• 1:48
  get
• 1:48
  the
• 1:48
  maximum
• 1:49
  value
• 1:49
  as
• 1:49
  quickly
• 1:49
  as
• 1:49
  possible
• 1:50
  and.
• 1:51
  Oh
• 1:51
  no,
• 1:51
  go
• 1:51
  ahead.
• 1:52
  I
• 1:52
  was
• 1:52
  going
• 1:52
  to
• 1:52
  say,
• 1:52
  what's
• 1:53
  your
• 1:53
  background?
• 1:53
  How
• 1:53
  did
• 1:53
  you
• 1:54
  get
• 1:54
  into
• 1:54
  this?
• 1:55
  How
• 1:55
  did
• 1:55
  you
• 1:55
  get
• 1:55
  into
• 1:56
  this
• 1:56
  whole
• 1:57
  Simbi
• 1:58
  lifestyle?
• 1:59
  Yes,
• 1:59
  yes.
• 2:00
  So
• 2:00
  I
• 2:00
  spent
• 2:01
  my
• 2:01
  entire
• 2:01
  career
• 2:01
  in
• 2:01
  retail.
• 2:02
  I've
• 2:02
  always
• 2:02
  been
• 2:02
  very
• 2:03
  passionate
• 2:03
  about
• 2:03
  the
• 2:03
  space.
• 2:04
  I
• 2:04
  started
• 2:04
  in
• 2:04
  fashion
• 2:05
  and
• 2:05
  have
• 2:06
  worked
• 2:06
  at
• 2:06
  this
• 2:06
  point
• 2:06
  across
• 2:07
  basically
• 2:07
  every
• 2:07
  retail
• 2:08
  sector.
• 2:08
  I
• 2:09
  spent
• 2:09
  the
• 2:09
  majority
• 2:09
  of
• 2:10
  that
• 2:10
  time
• 2:10
  working
• 2:11
  for
• 2:11
  global
• 2:11
  consultancies
• 2:12
  like
• 2:12
  Accenture
• 2:13
  and
• 2:13
  Carney
• 2:14
  and
• 2:14
  during
• 2:15
  that
• 2:15
  time
• 2:15
  I
• 2:15
  was
• 2:16
  really
• 2:16
  focused
• 2:16
  on
• 2:16
  how
• 2:17
  do
• 2:17
  retailers
• 2:18
  create
• 2:18
  growth
• 2:19
  and
• 2:19
  giving
• 2:19
  them
• 2:19
  guidance
• 2:20
  on
• 2:20
  growth
• 2:20
  strategy,
• 2:21
  which
• 2:21
  would
• 2:22
  often
• 2:22
  go
• 2:22
  into
• 2:22
  the
• 2:23
  conversation
• 2:23
  of
• 2:24
  well,
• 2:24
  how
• 2:24
  do
• 2:24
  you
• 2:24
  then
• 2:24
  achieve
• 2:25
  that
• 2:25
  growth?
• 2:25
  What
• 2:25
  is
• 2:26
  the
• 2:26
  type
• 2:26
  of
• 2:26
  company
• 2:26
  that
• 2:27
  can
• 2:27
  get
• 2:27
  there?
• 2:27
  Right.
• 2:28
  And
• 2:28
  you're
• 2:28
  thinking
• 2:29
  about
• 2:29
  growth
• 2:30
  enablement,
• 2:30
  growth
• 2:31
  led
• 2:31
  transformations
• 2:31
  and
• 2:32
  oftentimes
• 2:33
  digitally
• 2:33
  enabled
• 2:34
  business
• 2:34
  models
• 2:35
  and
• 2:35
  thinking
• 2:36
  really,
• 2:37
  how
• 2:37
  are
• 2:38
  individuals
• 2:39
  within
• 2:39
  the
• 2:39
  company
• 2:39
  going
• 2:40
  to
• 2:40
  be
• 2:40
  able
• 2:40
  to
• 2:40
  leverage
• 2:40
  that
• 2:41
  technology
• 2:41
  to
• 2:41
  create
• 2:41
  that
• 2:42
  growth?
• 2:42
  Right.
• 2:43
  So
• 2:43
  Ben,
• 2:43
  I'm
• 2:43
  curious
• 2:44
  because
• 2:44
  I
• 2:44
  imagine
• 2:44
  you
• 2:44
  sit
• 2:44
  across
• 2:45
  the
• 2:45
  table
• 2:45
  from
• 2:45
  a
• 2:45
  lot
• 2:45
  of
• 2:46
  retail
• 2:46
  executives
• 2:46
  in
• 2:47
  your
• 2:47
  role.
• 2:48
  How
• 2:48
  would
• 2:49
  you
• 2:49
  sum
• 2:49
  up
• 2:50
  what
• 2:50
  you're
• 2:50
  hearing
• 2:51
  from
• 2:51
  them
• 2:51
  in
• 2:51
  terms
• 2:51
  of
• 2:52
  how
• 2:52
  they're
• 2:52
  thinking
• 2:53
  about
• 2:53
  both
• 2:54
  AI
• 2:54
  and
• 2:54
  particularly
• 2:55
  automation
• 2:55
  in
• 2:56
  store,
• 2:57
  both
• 2:57
  in
• 2:57
  the
• 2:57
  short
• 2:58
  term
• 2:58
  and
• 2:58
  in
• 2:58
  the
• 2:58
  long
• 2:59
  term?
• 2:59
  Yeah,
• 3:00
  yeah.
• 3:00
  I
• 3:00
  mean
• 3:01
  everybody's
• 3:02
  so
• 3:02
  focused
• 3:02
  on
• 3:02
  AI
• 3:03
  these
• 3:03
  days
• 3:03
  and
• 3:04
  you
• 3:04
  know,
• 3:04
  the
• 3:05
  conversation
• 3:05
  around
• 3:05
  AI,
• 3:06
  I
• 3:06
  think
• 3:06
  often
• 3:07
  drifts
• 3:07
  towards
• 3:07
  gen
• 3:07
  AI.
• 3:08
  Yeah,
• 3:08
  right.
• 3:08
  Which
• 3:08
  is
• 3:09
  a
• 3:09
  very
• 3:09
  important.
• 3:09
  I'm
• 3:09
  glad
• 3:09
  you're
• 3:10
  making
• 3:10
  that
• 3:10
  designation.
• 3:10
  Yes,
• 3:11
  it's
• 3:12
  a
• 3:12
  very
• 3:12
  important
• 3:12
  part
• 3:12
  of
• 3:13
  it.
• 3:13
  And
• 3:14
  when
• 3:14
  that's
• 3:14
  the
• 3:15
  conversation,
• 3:15
  it's
• 3:15
  all
• 3:16
  about
• 3:16
  quick
• 3:16
  wins.
• 3:17
  And
• 3:17
  I
• 3:17
  think
• 3:17
  there's
• 3:18
  this
• 3:19
  as
• 3:19
  they
• 3:19
  should
• 3:19
  be
• 3:20
  really
• 3:20
  thinking
• 3:20
  about
• 3:20
  experimentation
• 3:21
  and
• 3:21
  learning,
• 3:22
  but
• 3:22
  there's
• 3:22
  also
• 3:22
  a
• 3:22
  little
• 3:23
  bit
• 3:23
  of
• 3:23
  fear
• 3:23
  of
• 3:23
  not
• 3:23
  getting
• 3:24
  left
• 3:24
  behind
• 3:25
  now
• 3:25
  when
• 3:25
  the
• 3:26
  conversation
• 3:26
  shifts
• 3:26
  into
• 3:27
  automation.
• 3:27
  I
• 3:28
  don't
• 3:28
  know
• 3:28
  if
• 3:28
  all
• 3:29
  executives
• 3:29
  necessarily
• 3:30
  appreciate
• 3:30
  the
• 3:30
  linkage
• 3:30
  between
• 3:31
  the
• 3:31
  two
• 3:31
  and
• 3:32
  how
• 3:32
  much
• 3:32
  potential
• 3:32
  is
• 3:33
  being
• 3:33
  unlocked
• 3:33
  in
• 3:34
  automation
• 3:34
  because
• 3:35
  of
• 3:36
  all
• 3:36
  the
• 3:36
  progress
• 3:36
  in
• 3:36
  Genai.
• 3:37
  And
• 3:38
  so
• 3:38
  when
• 3:38
  we
• 3:38
  shift
• 3:38
  it
• 3:39
  to
• 3:39
  the
• 3:39
  in
• 3:39
  store
• 3:39
  context,
• 3:40
  we
• 3:41
  are
• 3:41
  working
• 3:42
  at
• 3:42
  the
• 3:42
  forefront
• 3:43
  of
• 3:43
  automation
• 3:43
  in
• 3:44
  store
• 3:44
  and
• 3:44
  in
• 3:45
  particular
• 3:45
  we're
• 3:45
  looking
• 3:46
  at
• 3:46
  all
• 3:46
  of
• 3:46
  those
• 3:46
  tasks
• 3:47
  which
• 3:47
  are
• 3:48
  incredibly
• 3:48
  monotonous
• 3:49
  when
• 3:49
  we're
• 3:50
  almost
• 3:50
  asking
• 3:50
  the
• 3:50
  store
• 3:51
  team
• 3:51
  to
• 3:51
  perform
• 3:52
  machine
• 3:53
  like
• 3:53
  tasks.
• 3:54
  And
• 3:55
  so
• 3:55
  we're
• 3:55
  taking
• 3:56
  that
• 3:56
  burden
• 3:56
  off
• 3:57
  of
• 3:57
  those
• 3:57
  team
• 3:57
  members
• 3:58
  and
• 3:58
  there's
• 3:59
  so
• 3:59
  much
• 3:59
  opportunity
• 4:00
  for
• 4:00
  those
• 4:00
  stores
• 4:00
  to
• 4:01
  not
• 4:01
  only
• 4:02
  execute
• 4:03
  better
• 4:03
  but
• 4:03
  also
• 4:04
  be
• 4:04
  more
• 4:04
  accurate.
• 4:05
  And
• 4:05
  that's
• 4:06
  the
• 4:06
  space
• 4:06
  that
• 4:06
  we're
• 4:06
  supporting
• 4:07
  them
• 4:07
  with.
• 4:07
  And
• 4:08
  Ben,
• 4:08
  what
• 4:08
  are
• 4:08
  some
• 4:08
  of
• 4:09
  those
• 4:09
  best
• 4:09
  practices?
• 4:10
  Because
• 4:10
  I
• 4:10
  think
• 4:10
  it's
• 4:10
  easy
• 4:10
  to
• 4:11
  see
• 4:11
  say
• 4:11
  those
• 4:11
  things.
• 4:12
  But
• 4:12
  what
• 4:12
  do
• 4:13
  retailers
• 4:13
  really
• 4:14
  need
• 4:14
  to
• 4:14
  be
• 4:14
  doing
• 4:15
  when
• 4:15
  they
• 4:15
  start
• 4:16
  a
• 4:16
  pilot
• 4:16
  or
• 4:17
  when
• 4:17
  they
• 4:17
  even
• 4:18
  further
• 4:18
  back,
• 4:18
  like
• 4:18
  in
• 4:19
  the
• 4:19
  strategy
• 4:19
  phase
• 4:19
  of
• 4:20
  like
• 4:20
  how
• 4:20
  are
• 4:20
  we
• 4:20
  going
• 4:20
  to
• 4:20
  measure
• 4:21
  this
• 4:21
  successfully?
• 4:22
  Yes,
• 4:23
  yes.
• 4:23
  Well,
• 4:23
  so
• 4:24
  what's
• 4:24
  been
• 4:24
  interesting
• 4:24
  over
• 4:25
  the
• 4:25
  last
• 4:25
  year,
• 4:25
  particularly
• 4:26
  in
• 4:26
  the
• 4:27
  store
• 4:27
  intelligence
• 4:28
  arena,
• 4:29
  particularly
• 4:29
  leveraging
• 4:30
  computer
• 4:30
  vision,
• 4:31
  there's
• 4:31
  been
• 4:31
  this
• 4:31
  shift
• 4:32
  from
• 4:32
  is
• 4:33
  there
• 4:33
  value
• 4:33
  here
• 4:34
  to
• 4:34
  there
• 4:35
  is
• 4:35
  value.
• 4:35
  Now
• 4:36
  I
• 4:36
  need
• 4:36
  to
• 4:36
  figure
• 4:36
  out
• 4:37
  how
• 4:37
  am
• 4:37
  I
• 4:37
  going
• 4:38
  to
• 4:38
  get
• 4:38
  that
• 4:38
  value
• 4:38
  and
• 4:39
  when
• 4:39
  am
• 4:39
  I
• 4:39
  going
• 4:39
  to
• 4:39
  pursue
• 4:40
  it.
• 4:40
  Okay.
• 4:41
  And
• 4:41
  so
• 4:41
  what?
• 4:42
  Something
• 4:42
  that's
• 4:42
  really
• 4:42
  important
• 4:42
  in
• 4:43
  those
• 4:43
  early
• 4:43
  days
• 4:43
  is
• 4:44
  to
• 4:44
  engage
• 4:45
  with
• 4:45
  partners
• 4:46
  that
• 4:46
  you
• 4:46
  trust
• 4:47
  and
• 4:47
  to
• 4:47
  go
• 4:47
  through
• 4:47
  the
• 4:48
  exercise
• 4:48
  of
• 4:48
  thinking
• 4:49
  about,
• 4:49
  based
• 4:49
  on
• 4:49
  my
• 4:50
  unique
• 4:50
  business
• 4:50
  construct,
• 4:51
  where
• 4:51
  is
• 4:51
  that
• 4:52
  value
• 4:52
  going
• 4:52
  to
• 4:52
  be
• 4:52
  and
• 4:52
  how
• 4:53
  big
• 4:53
  is
• 4:53
  it?
• 4:54
  And
• 4:54
  that's
• 4:54
  going
• 4:54
  to
• 4:54
  flow
• 4:55
  directly
• 4:55
  into,
• 4:56
  really,
• 4:56
  a
• 4:57
  prioritization
• 4:58
  element.
• 4:58
  And
• 4:58
  so
• 4:59
  a
• 4:59
  really
• 4:59
  common
• 4:59
  mistake
• 5:00
  is,
• 5:00
  you
• 5:00
  know,
• 5:00
  that
• 5:01
  the
• 5:01
  potential
• 5:01
  is
• 5:02
  so
• 5:02
  massive
• 5:02
  and
• 5:02
  this
• 5:03
  data
• 5:03
  can
• 5:03
  be
• 5:03
  used
• 5:03
  in
• 5:03
  so
• 5:04
  many
• 5:04
  different
• 5:04
  ways
• 5:05
  that
• 5:05
  you.
• 5:05
  You
• 5:06
  get
• 5:06
  really
• 5:06
  big
• 5:06
  eyes.
• 5:07
  And
• 5:07
  actually,
• 5:08
  for
• 5:08
  the
• 5:08
  pilot
• 5:08
  to
• 5:09
  be
• 5:09
  a
• 5:09
  success,
• 5:09
  you
• 5:10
  need
• 5:10
  to
• 5:10
  really
• 5:10
  hone
• 5:10
  in
• 5:11
  on
• 5:11
  those
• 5:11
  two
• 5:11
  or
• 5:11
  three
• 5:12
  most
• 5:12
  important
• 5:12
  things.
• 5:13
  Okay.
• 5:13
  Nail
• 5:14
  those
• 5:14
  really
• 5:14
  well.
• 5:14
  And
• 5:15
  then
• 5:15
  you're
• 5:15
  going
• 5:15
  to
• 5:15
  build
• 5:15
  confidence
• 5:16
  and
• 5:16
  momentum
• 5:17
  to
• 5:17
  move
• 5:17
  forward.
• 5:17
  Got
• 5:18
  it.
• 5:18
  And
• 5:18
  what.
• 5:18
  What
• 5:19
  is
• 5:19
  the
• 5:19
  value?
• 5:19
  So
• 5:20
  if
• 5:20
  you
• 5:20
  were
• 5:20
  to.
• 5:21
  If
• 5:21
  I
• 5:21
  was
• 5:21
  to
• 5:21
  hold
• 5:21
  a
• 5:22
  gun
• 5:22
  to
• 5:22
  your
• 5:22
  head,
• 5:23
  so
• 5:23
  to
• 5:23
  speak.
• 5:25
  Not
• 5:25
  that
• 5:25
  I
• 5:25
  would,
• 5:26
  Ben,
• 5:26
  but
• 5:27
  are.
• 5:28
  You
• 5:28
  continuing
• 5:28
  on
• 5:28
  this
• 5:29
  bond
• 5:29
  theme?
• 5:29
  But
• 5:29
  maybe
• 5:30
  if
• 5:30
  you're
• 5:30
  the
• 5:30
  bond,
• 5:31
  maybe
• 5:31
  you
• 5:31
  would
• 5:31
  to
• 5:31
  me.
• 5:31
  But
• 5:32
  depends
• 5:33
  on
• 5:33
  the
• 5:33
  next
• 5:33
  question
• 5:34
  I'm
• 5:34
  gonna
• 5:34
  ask
• 5:34
  you.
• 5:34
  But
• 5:35
  no.
• 5:35
  If
• 5:36
  I
• 5:36
  held
• 5:36
  your
• 5:36
  feet
• 5:36
  to
• 5:36
  the
• 5:36
  fire,
• 5:37
  what
• 5:38
  is
• 5:38
  the
• 5:38
  value?
• 5:38
  And
• 5:38
  if
• 5:38
  you
• 5:39
  were
• 5:39
  to
• 5:39
  outline
• 5:40
  maybe
• 5:40
  one
• 5:40
  or
• 5:40
  two
• 5:41
  or
• 5:41
  three
• 5:41
  things
• 5:41
  that
• 5:42
  the
• 5:42
  retailer
• 5:42
  should.
• 5:43
  If
• 5:43
  they're
• 5:43
  thinking
• 5:43
  about
• 5:44
  automation
• 5:44
  in
• 5:44
  store
• 5:45
  for
• 5:45
  the
• 5:45
  first
• 5:45
  time,
• 5:46
  this
• 5:46
  is
• 5:46
  what
• 5:47
  you
• 5:47
  should
• 5:47
  go
• 5:47
  after.
• 5:48
  This
• 5:48
  is
• 5:48
  probably
• 5:48
  where
• 5:49
  I'd
• 5:49
  start
• 5:49
  kind
• 5:49
  of
• 5:50
  question.
• 5:50
  Yeah,
• 5:51
  well,
• 5:51
  I
• 5:51
  mentioned
• 5:52
  the
• 5:52
  piece
• 5:52
  on
• 5:52
  execution
• 5:53
  and
• 5:53
  accuracy.
• 5:55
  I'll
• 5:55
  explain
• 5:55
  both.
• 5:56
  But
• 5:56
  we
• 5:56
  always
• 5:56
  start
• 5:56
  with
• 5:57
  execution.
• 5:57
  There's
• 5:58
  so
• 5:58
  many
• 5:58
  instances,
• 5:59
  particularly
• 5:59
  execution
• 6:00
  at
• 6:00
  the
• 6:00
  shop.
• 6:00
  You're
• 6:00
  doing
• 6:01
  your
• 6:01
  job,
• 6:01
  basically.
• 6:01
  And
• 6:02
  particularly,
• 6:03
  how
• 6:03
  are
• 6:03
  we
• 6:03
  executing
• 6:04
  at
• 6:04
  the
• 6:04
  shelf?
• 6:04
  We
• 6:04
  want
• 6:05
  to
• 6:05
  make
• 6:05
  sure
• 6:05
  we
• 6:05
  have
• 6:05
  the
• 6:05
  right
• 6:06
  product
• 6:06
  in
• 6:06
  the
• 6:06
  right
• 6:07
  place
• 6:07
  at
• 6:07
  the
• 6:07
  right
• 6:07
  time.
• 6:08
  And
• 6:08
  that's
• 6:08
  something
• 6:09
  that
• 6:09
  is
• 6:09
  really
• 6:10
  basic
• 6:10
  that
• 6:11
  retailers
• 6:11
  are
• 6:12
  doing
• 6:12
  every
• 6:13
  day,
• 6:13
  all
• 6:13
  day.
• 6:14
  But
• 6:14
  it's
• 6:15
  not
• 6:15
  always
• 6:15
  efficient.
• 6:16
  And
• 6:16
  there's
• 6:16
  often
• 6:16
  a
• 6:17
  time
• 6:17
  gap
• 6:17
  and
• 6:17
  a
• 6:17
  very
• 6:18
  slight
• 6:18
  execution
• 6:18
  gap.
• 6:19
  So
• 6:19
  we
• 6:19
  help
• 6:19
  to
• 6:19
  close
• 6:20
  that
• 6:20
  gap
• 6:21
  in
• 6:21
  a
• 6:21
  really
• 6:21
  easy
• 6:22
  and
• 6:22
  effective
• 6:22
  way.
• 6:23
  Got
• 6:23
  it.
• 6:23
  So
• 6:23
  that's
• 6:23
  really
• 6:24
  important.
• 6:24
  I
• 6:24
  never
• 6:24
  thought
• 6:24
  about
• 6:24
  that,
• 6:25
  actually.
• 6:25
  So
• 6:25
  that's
• 6:25
  really
• 6:25
  important.
• 6:25
  So
• 6:26
  you're
• 6:26
  basically
• 6:26
  saying,
• 6:26
  like,
• 6:26
  let's
• 6:27
  just
• 6:27
  first
• 6:27
  come
• 6:27
  in
• 6:27
  and
• 6:28
  just
• 6:28
  understand
• 6:29
  how
• 6:29
  you're
• 6:29
  doing,
• 6:29
  what
• 6:30
  you're
• 6:30
  doing.
• 6:30
  Like,
• 6:31
  how
• 6:31
  well
• 6:31
  are
• 6:31
  you
• 6:31
  getting
• 6:31
  products
• 6:32
  to
• 6:32
  shelf?
• 6:32
  Right.
• 6:33
  How
• 6:33
  often
• 6:33
  are
• 6:33
  they
• 6:33
  on
• 6:34
  shelf?
• 6:34
  And
• 6:35
  that
• 6:35
  doesn't
• 6:35
  impact
• 6:36
  the
• 6:36
  work
• 6:37
  you're
• 6:37
  doing
• 6:37
  as
• 6:38
  an
• 6:38
  employee
• 6:38
  in
• 6:38
  the
• 6:38
  store.
• 6:39
  Anything.
• 6:39
  You're
• 6:39
  just
• 6:39
  putting
• 6:40
  the
• 6:40
  robot
• 6:40
  in,
• 6:41
  it's
• 6:41
  scanning
• 6:41
  the
• 6:41
  store,
• 6:42
  and
• 6:42
  you're
• 6:42
  getting
• 6:42
  a
• 6:43
  report
• 6:43
  card
• 6:43
  of
• 6:44
  performance.
• 6:44
  That's
• 6:45
  essentially
• 6:45
  what
• 6:45
  you're
• 6:45
  saying.
• 6:46
  It's
• 6:46
  a
• 6:46
  good
• 6:46
  way
• 6:46
  to
• 6:47
  think
• 6:47
  about
• 6:47
  it.
• 6:47
  Yeah,
• 6:48
  we
• 6:48
  get
• 6:48
  that
• 6:48
  baseline.
• 6:49
  And
• 6:49
  then
• 6:49
  oftentimes
• 6:50
  the
• 6:50
  next
• 6:50
  step
• 6:50
  is
• 6:51
  actually
• 6:51
  taking
• 6:52
  activities
• 6:52
  that
• 6:53
  the
• 6:53
  store
• 6:54
  team
• 6:54
  is
• 6:54
  already
• 6:54
  doing.
• 6:55
  And
• 6:55
  we're
• 6:56
  just
• 6:56
  giving
• 6:56
  them
• 6:57
  better
• 6:57
  understanding
• 6:58
  as
• 6:58
  to
• 6:58
  when
• 6:58
  and
• 6:59
  how
• 6:59
  they
• 6:59
  should
• 6:59
  be
• 6:59
  doing
• 6:59
  those
• 7:00
  activities.
• 7:00
  And,
• 7:00
  and
• 7:01
  sometimes
• 7:01
  maybe
• 7:01
  changing
• 7:02
  the
• 7:02
  timing
• 7:02
  or
• 7:03
  exactly
• 7:03
  like
• 7:04
  the
• 7:04
  optimal
• 7:05
  routing
• 7:05
  of
• 7:05
  those
• 7:05
  activities.
• 7:06
  Right.
• 7:07
  Well,
• 7:08
  Ben,
• 7:08
  we've
• 7:08
  talked
• 7:09
  to
• 7:09
  some
• 7:09
  of
• 7:09
  your
• 7:09
  clients,
• 7:10
  we've
• 7:10
  talked
• 7:10
  to
• 7:11
  industry
• 7:11
  experts
• 7:12
  the
• 7:12
  last
• 7:12
  couple
• 7:12
  of
• 7:12
  days
• 7:13
  to
• 7:14
  really
• 7:14
  understand
• 7:14
  exactly
• 7:15
  what
• 7:15
  you're
• 7:15
  talking
• 7:15
  about,
• 7:16
  the
• 7:16
  case
• 7:16
  for
• 7:16
  deploying
• 7:17
  robotics
• 7:17
  in
• 7:18
  store
• 7:18
  and
• 7:18
  the
• 7:18
  benefits
• 7:19
  that
• 7:19
  come
• 7:19
  from
• 7:19
  it.
• 7:19
  But
• 7:20
  I'm
• 7:20
  curious,
• 7:20
  like,
• 7:21
  where
• 7:21
  is
• 7:22
  it
• 7:22
  going
• 7:22
  next?
• 7:23
  What
• 7:23
  are
• 7:23
  the
• 7:23
  next
• 7:23
  things
• 7:24
  that
• 7:24
  once
• 7:24
  somebody
• 7:25
  has
• 7:26
  built
• 7:26
  the
• 7:26
  road
• 7:27
  already
• 7:27
  with
• 7:28
  in
• 7:28
  store
• 7:28
  robotics,
• 7:29
  how
• 7:29
  do
• 7:29
  they
• 7:29
  get
• 7:29
  more
• 7:29
  cars
• 7:30
  on
• 7:30
  that
• 7:30
  road
• 7:30
  and
• 7:30
  how
• 7:31
  do
• 7:31
  they
• 7:31
  get
• 7:31
  more
• 7:31
  throughput,
• 7:32
  more
• 7:32
  scale
• 7:33
  once
• 7:33
  they've
• 7:33
  deployed
• 7:34
  something
• 7:34
  like
• 7:34
  this?
• 7:34
  Yeah.
• 7:35
  So
• 7:35
  it's
• 7:36
  really
• 7:36
  present
• 7:36
  in
• 7:37
  our
• 7:37
  value
• 7:37
  case.
• 7:38
  About
• 7:38
  half
• 7:38
  the
• 7:39
  value
• 7:39
  is
• 7:39
  going
• 7:39
  to
• 7:39
  come
• 7:40
  from
• 7:40
  benefits
• 7:40
  in
• 7:41
  store.
• 7:41
  What
• 7:42
  is
• 7:43
  a
• 7:43
  little
• 7:43
  bit
• 7:45
  next
• 7:45
  in
• 7:45
  the
• 7:45
  sequencing
• 7:46
  is
• 7:47
  everything
• 7:47
  else
• 7:48
  that
• 7:48
  can
• 7:48
  be
• 7:48
  unlocked
• 7:48
  upstream
• 7:49
  outside
• 7:50
  of
• 7:50
  the
• 7:50
  store.
• 7:51
  And
• 7:51
  so
• 7:51
  then
• 7:51
  you're
• 7:51
  thinking
• 7:52
  about
• 7:52
  how
• 7:52
  is
• 7:52
  this
• 7:52
  data
• 7:53
  going
• 7:53
  to
• 7:53
  feed
• 7:53
  into
• 7:53
  various
• 7:54
  optimization
• 7:55
  engines
• 7:55
  and
• 7:55
  decisioning
• 7:56
  that
• 7:56
  we
• 7:56
  have
• 7:56
  across
• 7:56
  the
• 7:57
  business
• 7:57
  relating
• 7:57
  to
• 7:58
  merchandising,
• 7:59
  planograms,
• 8:00
  forecasting,
• 8:00
  allocation.
• 8:02
  All
• 8:02
  of
• 8:02
  these
• 8:02
  are
• 8:02
  things
• 8:03
  that
• 8:03
  are
• 8:03
  going
• 8:03
  to.
• 8:03
  Absolutely.
• 8:04
  That's
• 8:05
  all
• 8:05
  going
• 8:05
  to
• 8:05
  benefit
• 8:06
  and
• 8:06
  that's
• 8:06
  sort
• 8:07
  of
• 8:07
  what
• 8:07
  comes
• 8:07
  next.
• 8:08
  Okay.
• 8:09
  And
• 8:09
  then
• 8:09
  Tally,
• 8:10
  Spot
• 8:10
  was
• 8:10
  recently
• 8:11
  introduced,
• 8:12
  adding
• 8:12
  a
• 8:12
  computer
• 8:13
  vision
• 8:13
  element
• 8:13
  into
• 8:13
  that.
• 8:15
  We
• 8:15
  heard
• 8:15
  from
• 8:16
  one
• 8:16
  retailer,
• 8:16
  they're
• 8:17
  starting
• 8:17
  to
• 8:17
  use
• 8:17
  this
• 8:17
  in
• 8:17
  the
• 8:18
  back
• 8:18
  of
• 8:18
  house.
• 8:18
  Have
• 8:18
  you
• 8:19
  have
• 8:20
  heard
• 8:20
  of
• 8:20
  any
• 8:20
  other
• 8:21
  use
• 8:21
  cases
• 8:21
  or
• 8:21
  any
• 8:22
  other
• 8:22
  scenarios
• 8:22
  that
• 8:22
  you're
• 8:23
  like,
• 8:23
  oh,
• 8:23
  we
• 8:23
  didn't.
• 8:24
  That
• 8:24
  wasn't
• 8:24
  like
• 8:25
  on
• 8:25
  our
• 8:25
  initial
• 8:26
  roadmap.
• 8:26
  But
• 8:27
  this
• 8:27
  is
• 8:27
  working
• 8:27
  for
• 8:27
  them
• 8:28
  and
• 8:28
  they
• 8:28
  like
• 8:28
  it
• 8:28
  for
• 8:28
  this
• 8:28
  reason.
• 8:30
  This
• 8:30
  data
• 8:30
  is
• 8:31
  so
• 8:31
  transformational
• 8:32
  that
• 8:32
  that
• 8:32
  almost
• 8:33
  happens
• 8:33
  to
• 8:33
  us
• 8:34
  daily.
• 8:34
  Okay.
• 8:35
  In
• 8:35
  the
• 8:35
  case
• 8:35
  of
• 8:35
  Spot,
• 8:36
  what
• 8:36
  we're
• 8:36
  really
• 8:36
  excited
• 8:37
  about
• 8:37
  is
• 8:37
  it's
• 8:38
  kind
• 8:38
  of
• 8:38
  intuitive.
• 8:39
  Yeah.
• 8:39
  Explain
• 8:39
  what
• 8:39
  Talispot
• 8:40
  is
• 8:40
  too
• 8:41
  robot
• 8:41
  as
• 8:41
  well,
• 8:41
  if
• 8:42
  you
• 8:42
  don't
• 8:42
  mind.
• 8:43
  So
• 8:43
  Talispot
• 8:43
  is
• 8:44
  a
• 8:44
  fixed
• 8:44
  camera
• 8:44
  solution.
• 8:45
  So
• 8:45
  it's
• 8:46
  basically
• 8:46
  a
• 8:46
  different
• 8:46
  type
• 8:47
  of
• 8:47
  sensor
• 8:47
  in
• 8:47
  the
• 8:47
  store.
• 8:49
  It's
• 8:49
  different
• 8:49
  from
• 8:50
  tally,
• 8:50
  our
• 8:50
  core
• 8:51
  robotics
• 8:51
  platform.
• 8:52
  And
• 8:52
  so
• 8:52
  what's
• 8:53
  really
• 8:53
  intuitive
• 8:53
  for
• 8:54
  most
• 8:54
  retailers
• 8:55
  is
• 8:55
  that
• 8:55
  when
• 8:55
  they
• 8:55
  think
• 8:55
  about
• 8:56
  where
• 8:56
  is
• 8:56
  this
• 8:56
  technology
• 8:56
  going
• 8:57
  Long
• 8:57
  term,
• 8:58
  it's
• 8:58
  ubiquitous.
• 8:59
  You
• 8:59
  kind
• 8:59
  of
• 8:59
  have
• 8:59
  whatever
• 9:00
  you
• 9:00
  want.
• 9:00
  It's
• 9:00
  all
• 9:00
  over
• 9:01
  the
• 9:01
  store.
• 9:01
  You're
• 9:02
  going
• 9:02
  to
• 9:02
  have
• 9:02
  a
• 9:02
  robot.
• 9:03
  That's
• 9:03
  the
• 9:03
  most
• 9:03
  important
• 9:03
  piece
• 9:04
  for
• 9:04
  sort
• 9:04
  of
• 9:04
  the
• 9:04
  foundation
• 9:05
  and
• 9:05
  frequent
• 9:06
  high
• 9:06
  quality
• 9:06
  data.
• 9:07
  But
• 9:07
  then
• 9:07
  you're
• 9:07
  going
• 9:07
  to
• 9:07
  layer
• 9:08
  on
• 9:08
  other
• 9:08
  sorts
• 9:08
  of
• 9:09
  capture
• 9:09
  modalities
• 9:10
  around
• 9:10
  the
• 9:10
  store,
• 9:12
  for
• 9:12
  example,
• 9:12
  a
• 9:13
  fixed
• 9:13
  camera
• 9:14
  or
• 9:14
  maybe
• 9:14
  a
• 9:14
  mobile
• 9:14
  handheld,
• 9:15
  et
• 9:15
  cetera,
• 9:15
  et
• 9:15
  cetera.
• 9:16
  So
• 9:16
  this
• 9:16
  is
• 9:16
  where
• 9:17
  we
• 9:17
  know
• 9:17
  the
• 9:17
  industry
• 9:17
  is
• 9:18
  going,
• 9:18
  and
• 9:18
  we're
• 9:18
  choosing
• 9:19
  to
• 9:19
  lead
• 9:19
  in
• 9:19
  that
• 9:19
  journey,
• 9:20
  and
• 9:20
  that's
• 9:20
  why
• 9:20
  we're
• 9:20
  excited
• 9:21
  to
• 9:21
  say
• 9:21
  we're
• 9:21
  the
• 9:21
  only
• 9:22
  platform
• 9:22
  that
• 9:23
  is
• 9:23
  out
• 9:23
  there
• 9:23
  with
• 9:24
  multiple
• 9:24
  modalities.
• 9:25
  Right.
• 9:26
  They
• 9:26
  all
• 9:26
  got
• 9:26
  to
• 9:26
  work
• 9:26
  together.
• 9:27
  They
• 9:27
  do.
• 9:28
  They
• 9:28
  do.
• 9:28
  All
• 9:28
  right,
• 9:28
  man.
• 9:29
  Well,
• 9:29
  thanks
• 9:29
  for
• 9:29
  joining
• 9:29
  us
• 9:30
  today.
• 9:30
  That
• 9:30
  was
• 9:31
  great,
• 9:31
  great
• 9:31
  conversation.
• 9:32
  I
• 9:32
  mean,
• 9:32
  you
• 9:32
  know,
• 9:32
  we're
• 9:33
  on
• 9:33
  record
• 9:33
  as
• 9:33
  saying
• 9:33
  2025,
• 9:34
  the
• 9:34
  year
• 9:34
  of
• 9:35
  the
• 9:35
  robot,
• 9:35
  and
• 9:35
  I'm.
• 9:36
  I'm
• 9:36
  still
• 9:36
  here.
• 9:36
  I
• 9:36
  think
• 9:37
  the
• 9:37
  robot
• 9:37
  is
• 9:37
  going
• 9:37
  to
• 9:37
  leave
• 9:37
  the
• 9:38
  industry.
• 9:38
  Not
• 9:38
  just
• 9:39
  stirred
• 9:39
  up
• 9:39
  and.
• 9:40
  But
• 9:40
  shaken,
• 9:40
  too.
• 9:41
  Oh,
• 9:41
  my
• 9:41
  God.
• 9:41
  All
• 9:42
  right,
• 9:42
  we'll
• 9:42
  be
• 9:42
  here.
• 9:42
  All.
• 9:43
  We'll
• 9:43
  be
• 9:43
  here.
• 9:43
  We
• 9:43
  got
• 9:44
  one
• 9:44
  more
• 9:44
  interview
• 9:44
  coming
• 9:44
  your
• 9:45
  way.
• 9:45
  One
• 9:45
  more
• 9:45
  left.
• 9:46
  One
• 9:46
  more
• 9:46
  interview
• 9:46
  coming
• 9:46
  your
• 9:47
  way
• 9:47
  from
• 9:47
  fmi.
• 9:48
  Thank
• 9:49
  you
• 9:49
  to
• 9:49
  Simbi
• 9:50
  for
• 9:50
  sponsoring
• 9:50
  our
• 9:50
  coverage
• 9:51
  here
• 9:51
  at
• 9:51
  the
• 9:51
  show.
• 9:51
  And
• 9:52
  until
• 9:52
  that
• 9:52
  interview,
• 9:53
  Anne.
• 9:53
  Oh,
• 9:54
  be
• 9:54
  careful
• 9:54
  out
• 9:55
  there.