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Ford’s Gemba Turnaround | Durham News
Ford’s CEO Jim Farley is rolling up his sleeves and visiting factories across the company, using Toyota’s “Gemba” philosophy to tackle quality issues head-on. After setting a record for recalls last year, Ford is turning things around—recently topping J.D. Power’s Initial Quality Study, with models like the F-150 and Mustang leading their categories. Farley, who learned Gemba during his time at Toyota, is embedding himself in the production floor to solve problems at the source, not just on paper. The company’s new rigor includes testing vehicles to failure and pushing them to extreme mileage…
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