Latest / The Inspired Stories Podcast / Randolph Love III's Strategy for Legal Tax Savings and Wealth Creation | Fractional Series
Transcript
- 0:04Welcome to another edition of Inspired Stories, where leaders
- 0:07share their experiences so we can learn from their successes,
- 0:10how they've overcome adversity, and explore current challenges
- 0:13they're facing. Welcome to another edition of
- 0:18the Inspired Stories podcast, where leaders share their
- 0:21experiences so we can learn from their successes and be inspired
- 0:24by how they've overcome adversity.
- 0:26My name is Anthony Cotispoti, and today's guest is Randolph
- 0:30Love, the third CEO of Shield Wolf Strongholds, an
- 0:34organization that specializes in fractional CFO services.
- 0:38He focuses on something called the Miracle Money Vehicle, which
- 0:42helps to ensure that people can legally keep more of the money
- 0:45they earn. He's also a franchise consultant
- 0:48where he helps people find their perfect franchise and put
- 0:51systems in place to keep it profitable and legally tax
- 0:56favored. Before we get into the good
- 0:58stuff, today's episode is brought to you by my company,
- 1:01Add Back Benefits Agency, where we offer very specific and
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- 1:10One recent client was able to add over $900 per employee per
- 1:13year to their bottom line by implementing one of our
- 1:16proprietary programs. Results vary for each company
- 1:19and some organizations may not be eligible.
- 1:21To find out if your company qualifies, contact us today at
- 1:25AD back benefitsagency.com. Now back to our guest today, the
- 1:29CEO of Shield Wolf Strongholds. Randolph, I appreciate you
- 1:32making the time to Share your story today.
- 1:35Man, I appreciate you. And that, that business model,
- 1:37you got that value proposition. I mean, who can turn that down,
- 1:40right? It's like, it's like they're
- 1:41they're paying for your services out of the money that you save
- 1:44them. It checks a lot of boxes.
- 1:46Yep. Yes, Sir.
- 1:47Thank. Thank you for the unsolicited
- 1:48commercial support then. Absolutely.
- 1:51So, Randolph, tell us in your own words, what does SHIELD Wolf
- 1:54Strong Howells do and how did you get started with this?
- 1:57OK, well, what I like to say is when people ask what do we do, I
- 2:02say we help people make money, make babies, right?
- 2:06And then at first, what do you mean make money, make babies?
- 2:08And then I follow it up with, if you can impregnate $100 bill,
- 2:12would you not? And they, you know, of course
- 2:15they laugh and they say, yeah. And then yeah, I do it all night
- 2:17long, right? So I mean, that's what we do.
- 2:20We try to show people how money really works.
- 2:24You have active income and you have passive income.
- 2:27I think a lot of people agree that passive income is probably
- 2:32a good way to go, but there's different levels of passive
- 2:35income. So that's what I help people do.
- 2:37And, and how I ended up in this industry is it started out where
- 2:43I just started earning professional designations just
- 2:46for the free trips. I'm a chartered financial
- 2:49consultant. I'm a chartered life
- 2:51underwriter. I'm a chartered property and
- 2:53casualty underwriter. I'm a fellow life management
- 2:55Institute. And it just so happens that the
- 2:57company that I was with every designation I would get, they
- 3:02would give me a free trip. And accidentally, I learned a
- 3:07lot while earning a free trip. And, and then I realized when I
- 3:12finished the curriculum, it was the American College of
- 3:15Financial Services. He said, congratulations, you
- 3:18now know more than 99% of the rest of the world.
- 3:22And I thought it was just a all right, that's, that's y'all tag
- 3:25line. But as I started proceeding
- 3:27through life, I realized nobody knows this stuff that we learned
- 3:33while earning these designations.
- 3:34And then I just started, I said, all right, there's a, there's a
- 3:37problem that needs to be fixed. Let me monetize it.
- 3:41So that's hysterical. You started to get into all of
- 3:44this because there were free trips attached to getting these
- 3:47certifications. Absolutely don't be so sure of
- 3:50what you want that you wouldn't accept something better.
- 3:53That's one of a quote from Chris Voss, author never split the
- 3:57difference. And yeah, I I thought all I
- 4:00wanted was the free trips, but the something better was the
- 4:03positive impact that I've been able to make with individuals,
- 4:07with business owners and franchise.
- 4:10Can you give some specific examples of the kinds of things
- 4:13that you are helping your clients with?
- 4:15Maybe without mentioning? Anybody's name like give a give
- 4:17a little case study. Well, first and foremost, just
- 4:21in general, may having people understand what percentages are.
- 4:25I mean, a lot of people hate math, right?
- 4:28And I'm not mad at you. I get it.
- 4:29But we all have our own genius. Just to use this example, The
- 4:35first thing that I tell these people, because a lot of the
- 4:37people that I work with, they they already make a lot of
- 4:39money, right? They're not, you know, you're
- 4:42not going to turn their heads by telling them, hey, I'm about to
- 4:46help you make more money than what you're already making.
- 4:48What you're going to turn their heads by is by teaching them
- 4:51something that they didn't realize, that they didn't know.
- 4:54So what I do is I start out at $100,000.
- 4:57I say, well, you have, you already have an advisor.
- 5:00If you have $100,000 and you lose 50% one year and you lose
- 5:05and you gain 50% next year, what just happened?
- 5:08And their response is I just broke even.
- 5:11And that's when I say actually, no, what just happened is what's
- 5:1550% of 100,000? And of course they say 50,000.
- 5:18All right, so you just lost 50%. So it dropped down to 50,000.
- 5:22All right, so you went up 50%. What's 50% of 50,000?
- 5:26They say 25,000. All right, so you just went up.
- 5:29So actually when it looks like you lost the same, gained the
- 5:32same, because this is the percentages you're actually
- 5:35still in the hole, $25,000. And and that's that light bulb
- 5:39moment. I didn't know that.
- 5:41So imagine, imagine all of these other things that you might not
- 5:46know that I can tell you. So I mean, that's in general how
- 5:49I help people. That's great.
- 5:51How about maybe, yeah, think of a specific client and a specific
- 5:55thing, a problem and issue that you help them to resolve or a
- 5:59specific money making opportunity or a tax advantage
- 6:02solution like help people sort of wrap their heads a little bit
- 6:06better around what it is that you do.
- 6:08Understood. So for example, a lot of the
- 6:11business owners that I work with are business owners who lead
- 6:15with reverence. They not people don't follow
- 6:19them because they fear them. They follow them because they
- 6:22like them and a lot of those people, they want the best for
- 6:26their employees. So of course they set up, you
- 6:29know, typical qualified retirement accounts.
- 6:32What what are some qualified retirement accounts?
- 6:34You know, four O 1K plans, you know, things of that nature.
- 6:37Now, one thing that I asked them to do, and once and once again,
- 6:41I'm, I'm very confident when I tell people because I, I've,
- 6:44I've had people bring me their, you know, their reports from
- 6:48beginning to end, like when you first got this started to now.
- 6:52And one thing that I point out to people is typically a typical
- 6:56qualified retirement account, you're losing approximately 30
- 6:59to 40% of your principal every three to four years.
- 7:02Now, I'm not saying that's every account, but just the ones that
- 7:06I typically see, right? So using that same concept that
- 7:10I just talked about, if you're losing 30 to 40% of your
- 7:15principal every three to four years, how much do you have to
- 7:18gain in order to break even? And the answer is 60 to 80%.
- 7:22But typically every three to four years, right before you get
- 7:26to break even, it drops again. So I say, all right, listen, I'm
- 7:31not telling you this or that situation.
- 7:34I'm not telling you that you have to stop contributing to
- 7:38these qualified retirement accounts for people because a,
- 7:41it works for some people. But I, I show them how they can
- 7:44use Internal Revenue Code 7772 E 77 O two and one O 1A to where
- 7:51if you put it in the right vehicle, you get all of those
- 7:55benefits of a qualified retirement account, except now
- 7:58it's liquid. You can get to it whenever you
- 8:01want to and it's safe, is not dropping on average of 30 to 40%
- 8:06every three to four years and it's has a good predictable rate
- 8:10of return. A lot of these accounts of
- 8:12vehicles that I put people in, they're averaging about 8 to 11%
- 8:16and it's tax free because of those Internal Revenue codes.
- 8:20So a lot of the people, well, you know, specifically, I can
- 8:23work with a company to where either they add this in addition
- 8:27to their qualified retirement accounts or, or a lot of them,
- 8:31you know, they replace it completely to where they can
- 8:33still be that reverent leader. They can still be that leader
- 8:36that wants their their people to earn and, and have their
- 8:40retirement taken care of. But they also can see that all
- 8:44the typical back falls of a typical qualified retirement
- 8:49accounts they're people not experiencing.
- 8:51Randolph, help me understand what's the mechanism that is
- 8:54happening that is causing a lot of these retirement plans to
- 8:58lose? What are you saying 30 to 40% of
- 9:00their principal per year? No, on average, every three to
- 9:03four years, every three to four years.
- 9:04What's happening is the money is put directly into the market.
- 9:08I mean that that's the mechanism.
- 9:11Usually out of every 10 years, there are 7UP years in the
- 9:17market and three down years in the market.
- 9:20That's typical. Now you have what's called the
- 9:22lost decade where there were actually 5 down years, right?
- 9:28And I think that was from what two, when was it?
- 9:32It was from like O 8 to 2018, I believe to where it was 5 down
- 9:36years. But that's, that's rare that it
- 9:38happens. Typically there's 7UP years,
- 9:42three down years. The mechanism is it's put
- 9:45directly in the market. So you know, one of the benefits
- 9:48of having a qualified retirement account is that it's growing tax
- 9:52free, right? Well, depending on if you have
- 9:54a, a traditional or raw, right, If it's in the traditional,
- 10:00you're getting that growth and you're doing what they call
- 10:03what's the word you're deferring.
- 10:05Another word for deferring for me is procrastination, right?
- 10:09So yes, you, you're the the assumption that most financial
- 10:13advisors are making is that either one, taxes are going to
- 10:17be cheaper in the future. What do we know about taxes?
- 10:21It goes up. The other assumption is that
- 10:24their client, there's no way possible that they're going to
- 10:27be making more money in retirement than they are making
- 10:31now. But here's the thing.
- 10:32Even if they're not making more money in retirement, chances are
- 10:36this person is no, when they retire, they're no longer
- 10:38contributing to a qualified retirement account, so they just
- 10:41lost that credit. Chances are when they retire,
- 10:44they've already paid off their mortgage, so they're no longer
- 10:47getting that credit. So even though they are retired,
- 10:51even though they're not making as much money as they were
- 10:53making when they were working, they're paying the same, if not
- 10:57more in percentage because that what we were percentage, they're
- 11:01paying the same, if not more in percentage in taxes now.
- 11:04It might be a lower number, but that low that low number is
- 11:08still percentage wise eating up a lot of their their future.
- 11:13So tell us more about what is the Miracle Money vehicle?
- 11:17What is this? OK, so miracle money vehicle, of
- 11:21course it's an it's an acronym. I think I'm using that word
- 11:24right. It's money infinitely
- 11:27reproducing a compounding liquid estate.
- 11:31I have a mentor by the name of Doug Andrew.
- 11:34I talked to him probably at least once a month.
- 11:37I fly out to see him in Salt Lake City at least every three
- 11:41months. He calls it the Laser Fund.
- 11:44So all it is is a brand that I put on top of what's called a
- 11:47Max funded index universal life policy.
- 11:51Notice I didn't say just universal life.
- 11:53Notice I didn't say variable universal life.
- 11:57Notice I didn't just say index universal life, I said Max
- 12:01funded. Index universal life is where
- 12:03instead of doing what people typically do, which try to get
- 12:07the most insurance possible for the least amount of money, we
- 12:10actually try to get the least insurance possible for the most
- 12:15amount of money. That's what's called the miracle
- 12:18money vehicle. Because in that hierarchy of
- 12:21what I think is important for what you put your money in, most
- 12:26people would say, I want to know what the rate of return is.
- 12:28They jumped straight to #3 what? But the once again, the most
- 12:32important thing is, is it liquid?
- 12:33Can you get to your money within one to three days without
- 12:36penalty, without hassle? Is it safe?
- 12:38Can you go to sleep and wake up and not have lost up to 40% of
- 12:43your principal? Does it have good predictable
- 12:45rates of return? Can you look back over 100 years
- 12:48and average out and it's giving you a great return?
- 12:51And is it tax free? What's the point of waking up in
- 12:54the morning doing all this work, building all these networks,
- 12:58getting all these contacts, taking risks, putting your
- 13:01blood, sweat and tears into everything?
- 13:03And then when you're ready to finish, somebody comes and say
- 13:07they won't have, right? So that that's the miracle money
- 13:11vehicle. Because usually when I say, what
- 13:13if I what if we can set something up like this that
- 13:15grows tax free, You can utilize it tax free and when you die, it
- 13:19actually blossoms, it gets bigger and passes to your heirs
- 13:23tax free. What would you call that?
- 13:25And people would say a miracle. All right, The miracle money
- 13:28vehicle. All right.
- 13:30You mentioned the misconceptions people have around percentages
- 13:35and how that confuses them. What are some other
- 13:38misconceptions that people have around building wealth?
- 13:41Well, a lot of misconceptions that I believe people have
- 13:45around building wealth is what debt free means, right?
- 13:50So for example, as I mentioned, a lot of people when they when
- 13:56they retire, they pay off their house, right?
- 13:59And in their mind I'm debt free. But what the government just
- 14:03saw, you know, because not only you no longer contributing to
- 14:07the qualified retirement accounts, you no longer putting
- 14:11in work at a company, you're no longer paying these interest
- 14:14rates. You know what the word
- 14:16retirement means, It comes from the industrial revolution.
- 14:19It means to be put out of use. So in their minds, you've just
- 14:24been put out of you, so you're no longer contributing.
- 14:26So it's time for us to get, you know, what we get back.
- 14:29And it might, you know, manifest itself in multiple ways.
- 14:32It might be a required minimum distributions.
- 14:34We can talk about it if you want.
- 14:36So another misconception of wealth is sometimes I've had
- 14:40clients because I just, I don't just work with business owners.
- 14:43I work with people who are already retired.
- 14:46Sometimes I say, hey, I think we might need to partner with the
- 14:49government again. And they say, what do you mean?
- 14:52I say, well, maybe maybe we should go ahead and take out a
- 14:57loan against your house. Now I didn't say reverse
- 15:00mortgage, Maybe we should take out a traditional loan against
- 15:05your house. And they say, well, why would I
- 15:06do that? I like, well, it's a amortized
- 15:08loan. So majority of the money that
- 15:10you're paying into this mortgage is going to be interest.
- 15:14You're going to be able to write off this interest.
- 15:15So let's say that you're writing off 6% interest on the mortgage.
- 15:19If you're writing off 6% interest on the mortgage, that
- 15:22don't mean you just completely eliminated that expense.
- 15:25That means that instead of you paying 6%, really and truly only
- 15:284% came out of your pocket. And if we take this lump sum of
- 15:32money and we put it into the miracle money vehicle, a Max
- 15:35funded index universal life policy that's earning on average
- 15:398 to 11% every year. Did you see the triage?
- 15:43Not only are you getting the legitimate write off, not only
- 15:47are you taking the money that that you're actually spending
- 15:50out of your pocket after you account for you being able to
- 15:53write it off, which is approximately 4%, now you're
- 15:56spending 4% in order for that money to earn at least 8%.
- 16:00A lot of people say that there are only two types of people,
- 16:03people who earn interest and people who pay interest.
- 16:06Actually, there are three types of people, people who earn
- 16:09interest, people who pay interest and people who
- 16:11understand you got to pay a little interest to earn a lot of
- 16:14interest. So the misconception is what
- 16:17debt free is. So somebody might say, well, I
- 16:20want my family to get that house.
- 16:23All right, they can. You, if you look at your net
- 16:26worth, it still looks the same. You all you're doing is using
- 16:31this as a mechanism for triage and you have money sitting in a
- 16:35liquid safe, safe place that you can get to.
- 16:39It's liquid and it's safe. If you ever wanted to pay that
- 16:43mortgage off, you could. But the thing about having all
- 16:46of your money in a, in a mortgage is a lot of, I'm sorry,
- 16:50inequity is a lot of people are house rich, cash poor.
- 16:55That equity means nothing if you can't get to it, if nobody won't
- 17:00buy it. That equity means nothing if a
- 17:03bank won't refinance you. That equity means nothing
- 17:06because what a lot of people find out very fast is when you
- 17:09need the money out of the equity is when you can't get it.
- 17:13So that's a common misconception I believe is what debt free is.
- 17:16If you have it in a place that's safe, that you can pay off all
- 17:20your debts while still utilizing the benefits and the leverage of
- 17:23borrowing. I think that's a beautiful
- 17:25thing, but a lot of people have a bad connotation when it comes
- 17:28to the word borrow. Randolph, you have a very
- 17:32interesting message to share. I'm curious, what are some
- 17:34strategies that you've used to grow your business?
- 17:37Oh man, all bootstrap. So I am a licensed and bonded
- 17:42public insurance adjuster. A lot of people don't know what
- 17:44a public insurance adjuster is. Basically imagine, let me just
- 17:49give you a scenario. What if I were to loan you
- 17:52$1000, right? And because I have a bad memory,
- 17:57I write down on a piece of paper that I loaned Anthony $1000.
- 18:01And then I fold it up on a piece of paper and then I, I put it in
- 18:03the desk. And then six months later you
- 18:06come back to me and say, hey, Randolph, how much do you do I
- 18:10owe you? And instead of me going to look
- 18:12at that paper, I'm saying, I, I don't know, I think 600, right?
- 18:19Whenever you file a typical insurance claim and they and the
- 18:24insurance company sends out their adjuster, that's like you
- 18:29asking the person who owes you money how much they owe you,
- 18:33right? So a public insurance adjuster
- 18:36is the person who actually comes and looks at your policy and
- 18:39says, Oh no, they actually owe you this, this and this.
- 18:43So a public insurance adjuster is adjuster that works for the
- 18:47public. So how I ended up, you know,
- 18:50doing my thing, usually by the time people come to a public
- 18:53insurance adjuster, it's at their lowest moments.
- 18:55And a lot of people, even though I'm telling them what I've done.
- 18:59And I truly believe based off this specific situation that I'm
- 19:04able to get you, get you indemnified and indemnified as
- 19:09an insurance term meaning to put back to where you were.
- 19:12I truly believe I can do it. You know, a lot of them don't
- 19:14really believe me, but they'll go ahead and sign my contract
- 19:17anyway and then ends up six to eight months later.
- 19:20Now they have all the money that they thought they wouldn't have
- 19:23gotten in order to put them back.
- 19:25So the way it the way my company started was once I got into this
- 19:30wealth space was you remember when I first came to you and you
- 19:34didn't think I could do it? And now I did it and they like,
- 19:37yeah, I say, well, guess what else I can do?
- 19:39And then that's that bootstrap my company.
- 19:41I've never had to borrow money from my company.
- 19:43I've never had to take out loans.
- 19:45I've never had to take out any investors, word of mouth and
- 19:48people coming into me because what I actually tell them
- 19:50happens. What kind of insurance claims
- 19:53are we talking about that you're helping with?
- 19:55Are these auto home medical? Well, I've done both.
- 19:59So when I was working for the carriers, I was doing a lot of
- 20:02auto claims. I've done home claims.
- 20:04I did what's called MCM managed claim model, which is rare.
- 20:08Usually an adjuster handles one part of a claim.
- 20:12It's like a like an assembly line.
- 20:15I did manage claim model. So everything from first notice
- 20:18of loss to the field inspection to the desk adjustments to the
- 20:23negotiation with the water mitigation companies, I handled
- 20:26that myself. They called it from cradle to
- 20:29grave, right? So I had a good insight on on
- 20:33how all of this works. So now where where I made my
- 20:36most money handling claims. Well, of course, homeowners
- 20:39claims is a little bit more complex, a lot, a lot of things
- 20:42going on. But since you bring it up, I do
- 20:45have something interesting to share about most auto claims,
- 20:49right? So a lot of people, you know,
- 20:52you get into an accident, right in, in some states, it don't
- 20:55matter if it's if it's your fault or not.
- 20:57But in most states, as long as it's not your fault, this will
- 21:01happen. Like, for example, in Georgia,
- 21:03it don't matter if it's your fault or not with what I'm about
- 21:06to share with you. But in most states, as long as
- 21:09it's not your fault. So, Anthony, what happens when
- 21:12you get into an accident that's not your fault?
- 21:16The other person's insurance company pays to repair your car.
- 21:20Your car, you know, as far as you're concerned, it looks like
- 21:23brand new. What happens when you go to try
- 21:26to sell it? I don't know is there an issue
- 21:30like is there somebody sees on the Carfax that?
- 21:33There's yeah. So what happens is when you go
- 21:35to try to sell your car, now you have an accident on it.
- 21:38So what what happened was you didn't just because most, most
- 21:42people don't understand, homeowners insurance is not
- 21:46insuring your house, auto insurance is not insuring your
- 21:50car. It's insuring the potential of
- 21:54loss, financial loss that you inherited now that you acquired
- 21:58that asset, right? So what happens is not only does
- 22:02the insurance company owe you to repair your vehicle to put it
- 22:06back to where it was, they also owe you for the difference in
- 22:09value now that you have an accident on your record.
- 22:13But here's the thing, insurance companies, by law, they don't
- 22:16have to tell you about it unless you ask about it.
- 22:20So it's called diminished value. If you get into an accident and
- 22:24it's not your fault. Now, some states it doesn't
- 22:27matter if it's your fault or not, but especially if it's not
- 22:30your fault, say, hey, I would like to get a diminished value.
- 22:33And they're going to be like, oh, of course, right.
- 22:36And initially they're going to send you like a, you know, on
- 22:38average about a $250 check, but not if you have the the right
- 22:42information to show exactly what the difference in value from
- 22:45your car and another car that's comparable to your yours.
- 22:49But one has an accident and one doesn't.
- 22:51They will pay you the difference.
- 22:53And that way, even when you go to sell your car, trade it in,
- 22:56even though they're going to give you less because it has an
- 22:59accident on your record, you would have been compensated
- 23:02financially for that loss. So the take away here is if
- 23:05you're ever in a car accident and it's not your fault.
- 23:08It varies by state, but it's not.
- 23:10Your fault. You need to ask the other
- 23:12insurance company for diminished value compensation.
- 23:16Yes, and don't just take the first.
- 23:18Don't just think the first check they send you is the correct
- 23:21check. You know, you can get an
- 23:24appraisal on what the difference in value is because chances are
- 23:27the first check they going to send you is a please leave us
- 23:30alone check when and it's So it might be a 200 and I typically
- 23:34see about $250 that they typically send off, but usually
- 23:39it might be thousands of dollars that they owe you depending on
- 23:42the type of car. And so who can help them figure
- 23:45out this correct amount? Is that you?
- 23:47Not not they can call me because, you know, I'm great at
- 23:51arguing and debating because here's the thing, all the I'm a
- 23:54great public adjuster because I, I have the skill sets.
- 23:57I've learned it. But my favorite public adjusters
- 24:00are the ones who love to argue, who love to debate.
- 24:04So yes, you can call me and I can point you in the right
- 24:07direction to my my Bulldog friends, because if you, if you
- 24:12had a bulldog, you want the Bulldog to be on your side.
- 24:15And I know some real Bulldogs. And so how do you get paid as a
- 24:19public adjuster? Are you getting a percentage of
- 24:21what it is that you help your customer get?
- 24:24Yes, Sir. Certain industries have what
- 24:26they call carve outs, right, depending on what it is and and
- 24:30not. And once again, we're not an
- 24:32attorney, but when it comes to an insurance claim, public
- 24:35insurance adjusters get to do a lot of what attorneys do, right?
- 24:40So basically, and just like most attorneys, they get paid off of
- 24:44contingency. So if the public adjuster that
- 24:47you hire does not help you then and they don't get you no money,
- 24:52they don't owe you. You don't owe them nothing.
- 24:54But if they do get you money, then typically depending on the
- 24:58public adjuster is anywhere from about 10% to 20%.
- 25:03Now some states are higher. I've never charged more than 20%
- 25:07and I know a lot of very great public adjusters who's never
- 25:10charged more than 10%, but they'll get that compensation
- 25:15off of that. And it's actually a lot of it's
- 25:18a lot of negative news about public insurance adjusters.
- 25:23But all I got to say is all truths are parallel.
- 25:26If if you have one side that all they do is help the little
- 25:31person, how are they the the devils right?
- 25:35Like so to me, it's one of those another common misconception in
- 25:41life to why how is the person who only helps the individual
- 25:45the bad person? It's just because they don't, we
- 25:47don't have as much PR money to, you know, to, to put it out
- 25:51there, of course, So, you know, it is what it is.
- 25:53And so who's demonizing you? Is it the insurance companies?
- 25:56It's the PR companies, yeah. I mean, I, I wouldn't, you know,
- 25:59because think about it the biggest and, and keep in mind, I
- 26:04love insurance, right? It's one of those things you
- 26:07wouldn't have anything to fight for if you didn't have a policy.
- 26:11But the thing was back in the 1990s, McKenzie and company
- 26:15helped out Allstate and they came out with a thing.
- 26:19And if you look up this book, it's called delay, deny, defend,
- 26:23right? Just look it up, Delay, deny
- 26:24defend basically. And it took courts years to get
- 26:28them to release this report. But basically what the report
- 26:32says is deny everybody in the beginning.
- 26:36If you deny everybody in the beginning, a only a percentage
- 26:40is going to fight. So, so usually, and, and you
- 26:45know, these numbers may vary, but usually if an insurance
- 26:48company essentially denies every claim or if every claim is below
- 26:52deductible, typically only 20% are going to going to, you know,
- 26:57question it. And then of that 20%, only 5%
- 27:01are going to actually hire attorneys or a public insurance
- 27:05adjustment. So I mean, it's a good business
- 27:07model. I mean, if, if you want to call
- 27:10it that, they're just using psychology.
- 27:13So you're using the sort of the the business that comes in from
- 27:18being a public adjuster to fill the funnel for the your other
- 27:22business, the the rest. Of the business, yeah, that's
- 27:24how it started and. But how do you get business as a
- 27:28public adjuster to begin with? How do?
- 27:30How do those leads come into you?
- 27:32Well, you have different people that have different ways of
- 27:35doing it. Now, one of the difference
- 27:37between a public adjuster and an attorney is attorneys aren't
- 27:41allowed to solicit. There's a difference between
- 27:43solicit and advertising. That's why you see attorneys
- 27:47have billboards everywhere, commercials everywhere, Radio,
- 27:50they're advertising, right? An adjuster is allowed to
- 27:54solicit. An adjuster can literally walk
- 27:57up to your house, knock on your door and ask you do you need
- 28:01his, his or her help? Now, I know other public
- 28:04adjusters who go out to disaster areas and they feed for weeks
- 28:09and they never ask for anybody to sign with them.
- 28:12But it just so happens if you're feeding and giving in an area,
- 28:16people are going to ask what you do and then go from there.
- 28:20The way that I did it when I was taking on public adjuster
- 28:24claims. And keep in mind, I haven't
- 28:26taken a public adjuster claim in approximately 2 years now.
- 28:30But when I was doing it, it was all word of mouth, All word of
- 28:34mouth. I would help somebody and then
- 28:36they would give me a compliment and I would say thank you.
- 28:39I love compliments. Compliments are amazing.
- 28:41But the best compliment is a referral.
- 28:44And then that's how it would that would, that's how my
- 28:46pipeline would stay filled. OK, so you're not taking on this
- 28:50public adjuster work anymore. You you've got your own customer
- 28:55base and now everything comes by word of mouth, referrals.
- 28:59You got a happy customer, and that speaks louder than anything
- 29:02else. Yes, Sir.
- 29:04Now, I still attend and speak at public insurance adjusters and
- 29:08attorney conferences. You know, because I already had
- 29:11that credibility. I was actually just in
- 29:13Galveston, TX at the path to indemnity conference in put on
- 29:18by the Policyholders Preservation Association of
- 29:21America. And, and once again I was
- 29:23speaking to a room full of attorneys, public insurance
- 29:26adjusters and contractors. I still have a public insurance
- 29:30adjusters that call me on a daily basis to consult.
- 29:34So it's, you know, I've, I've transcended, right?
- 29:37Because once again, I, I, I want to, I, it's one thing to be good
- 29:42at something and it's another thing that want to keep doing
- 29:45it. I, I, I'm, if, if, if I was on
- 29:48the debate team, you wouldn't be able to stop me, right?
- 29:51But that's, that's not fun for me.
- 29:54It doesn't give me energy to back somebody you know,
- 29:58logically into a corner. Got it.
- 30:01Look, how did you get into the franchise consulting side of
- 30:04your business? How did that come about?
- 30:06OK, so now my giving is what got it that way.
- 30:11So I started with individuals when it came to helping them
- 30:17with their wealth management and financing.
- 30:19Then I moved on to include small businesses, helping them with
- 30:24the same thing. And I'm always thinking how to
- 30:27work smarter, not harder, right? So I say there's only three
- 30:33types of business owners. And I learned this from it was a
- 30:36Patrick Bet David podcast, but I don't recall who he was talking
- 30:39to. But basically he said there are
- 30:40three types of business owners. There are mountain climbers,
- 30:44freedom fighters and Craftsman. All right, You have the
- 30:47Craftsman who are who's great at what they do.
- 30:50I know people in the neighborhood that can do
- 30:54anything better than anybody that you can find.
- 30:57They've been doing this for decades.
- 30:59They are the best, but they only charge by the hour, right?
- 31:03So what that means is instead of charging by the result, they
- 31:06charge by the hour. So even though they're the best,
- 31:09they're probably making the least on that totem pole.
- 31:12All they care about is being the best that they can be.
- 31:15They're not thinking about the business.
- 31:17They're not thinking about how much money they just saved this
- 31:19person. They just thinking about, hey,
- 31:21I'm good at what that what I do. And I've always charged by the
- 31:24hour. And even though I'm getting
- 31:26better and better and my hours are getting lower and lower
- 31:30because I'm getting better and better.
- 31:32So you end up making less money. They're happy because they are
- 31:35the in their minds and to a lot of people around them, they are
- 31:38the best. You know, that's, that's one
- 31:40type of business owner. You also have the freedom
- 31:42fighters. I think I'll fall into the
- 31:45freedom fighter category to where I like to work smarter,
- 31:48not harder. I like to figure out ways that I
- 31:50can still have just as big as impact, if not bigger by
- 31:55spending less time. I'm building these things in
- 31:58order for me to have more times to do things that I just, you
- 32:02know, relaxing that I truly enjoy.
- 32:04Right. And then you have the mountain
- 32:07climbers. I think franchise owners are the
- 32:10mountain climbers, right? They want to get bigger and
- 32:13better every year. As soon as they exceed one goal,
- 32:17they're setting another higher goal.
- 32:19They they, they want to just keep growing.
- 32:21So what I said was let me go ahead and start building some
- 32:25relationships with these growth minded franchisors.
- 32:28So what I did was I went to the conferences and I just started
- 32:33recording them, interviewing them for my podcast.
- 32:35But by the way, I do have a podcast.
- 32:37It's called the Entrepreneurist Podcast, the place to hear real
- 32:40entrepreneurs and business owners bear it all.
- 32:44And, and it's it's one of the top 10% of podcasts in the
- 32:47nation. Sorry, sorry.
- 32:49Repeat the name again for everybody.
- 32:51Entrepreneurist Podcast. The place to hear real
- 32:56entrepreneurs and business owners bear it all.
- 32:59I like to play on words. That's fun.
- 33:01Sorry to interrupt you, but I wanted to make sure we called
- 33:03attention to that and. People.
- 33:04Oh no, I thank you. And whenever you seize anything
- 33:07related to nudist, I think you should call attention to it
- 33:11immediately, full stop. Right.
- 33:13So what I did was I started interviewing these people like
- 33:18for free. And I'm saying I'm going to put
- 33:21them on my podcast and I'm going to give them free exposure.
- 33:24And, and, and, and you know, thinking about the law of
- 33:27reciprocity, if I do this enough, they're going to want to
- 33:31do something for me, right? So what ended up happening is
- 33:36not only was I talking to franchisors and franchisees and
- 33:40franchise consultants after I would finish the interviews,
- 33:44because, you know, just like yourself, you asked very
- 33:48intuitive questions. And I'm imagining a lot of
- 33:51questions that you asked, you already know the answer to, but
- 33:54you want to give your guests the, the ability to show
- 33:57whatever their expertise is to, to answer that question, right?
- 34:01So I'm asking a lot of intuitive questions.
- 34:04And then with more times than not, I would finish it.
- 34:08And they say, are you a franchise consultant?
- 34:10And I would say, Oh, no, they say you should be your franchise
- 34:14consultant. And it just kept happening.
- 34:18And then and so, and with the organization that I align myself
- 34:22with, the franchise consulting company, I noticed that all the
- 34:26consultants were telling me this, you know, and most times
- 34:28you people have a, you know, a weird, a weird thing around
- 34:32competition. So they don't want nobody to
- 34:35come in. We're not realizing it's more
- 34:38than enough for all of us. Like in every industry, anything
- 34:42you want to get paid for, you can get paid for.
- 34:45And anything that you're doing is more than enough for
- 34:47everybody essentially to get in on it, right?
- 34:51So I know that I say everybody has an abundant mind.
- 34:55Everybody keeps inviting me, even though, you know, some
- 34:59people might be like, Oh no, he's too good.
- 35:01I don't want him to take on any of my business.
- 35:03So I ended up aligning myself with them and very quickly they
- 35:08made me the Co chair of the African American Franchise
- 35:11Council. And and once again, it just
- 35:14related to all that abundance. And then and I just been hitting
- 35:17the ground running since then. It it's it's been a fun
- 35:21experience. And so what's the service that
- 35:23you provide? So basically we help
- 35:26franchisors, but most. So I think our value comes in
- 35:31with franchisees. A lot of people who want to own
- 35:35a franchise, the reason why they want to own a franchise instead
- 35:38of just start something from the ground up, bootstrap like I did,
- 35:42it's 'cause either A, they realize that most businesses
- 35:45started by themselves fail within the first five years or
- 35:51they, they hold up. Most businesses that are
- 35:53franchises, at least 85% succeed after the first five years.
- 35:58And, and what's the reason that this is happening?
- 36:00The reason that this is happening is because they
- 36:04already have proven standard operating procedures.
- 36:07They already have systems in place, They already bumped
- 36:10their, the franchisors have already bumped their heads in
- 36:13this industry over and over again.
- 36:17As long as you follow the program, you got it.
- 36:19And where most small new businesses can't get any money
- 36:23at all, we have access to over 150 private equity groups to
- 36:28where even though you're a brand new business owner, just because
- 36:32that they see that you are aligned with this already
- 36:35profitable franchise, they're giving you $400,000 plus just to
- 36:40get started. That's amazing.
- 36:43So how does somebody, if I understand correctly, you've got
- 36:46a relationship with the franchisors where you're really
- 36:49helping as the franchise come and they say, hey, I want to
- 36:51start a business. I don't know what, you know, I
- 36:55don't have an idea to start my own company.
- 36:57I'd rather have sort of the security of an existing brand
- 37:00and existing franchise that I can learn from.
- 37:03They've got the systems, they can teach me, but but how do I
- 37:06get started? Which, which one is right for
- 37:08me? Is that part of the process that
- 37:09you're taking them through is trying to figure out, OK, here
- 37:12are all the options. Tell me more about who you are
- 37:14as a person and let's see how these these these fit together.
- 37:18Absolutely. What we're doing is I'm, I'm,
- 37:21I'm causing very critical self-awareness.
- 37:26I have a lot of the people that we work with, they have to put
- 37:29together a business plan, not on the business, but on themselves.
- 37:33Most people have never created a business plan on themselves.
- 37:38And all of the attributes and virtues and characteristics that
- 37:42make a good business is what makes a good person.
- 37:46So one of the first things we do is we get very, very aware of
- 37:49where you actually are. And I, and I do do believe the
- 37:53reason why a lot of people were saying, thinking that I was a
- 37:56franchise consultant before I was a franchise consultant was
- 38:00because in, in my line of work, I have to force you to look at
- 38:04yourself. One of the questions that I
- 38:06asked people is say what, what, what's the first piece of
- 38:09information that gets put into Agps in order for you to go
- 38:12somewhere? And most people say you got to
- 38:15put in the address where you're going.
- 38:16I say no, you have to 1st put in where you at.
- 38:20Now a lot of GPS is have it to where it automatically puts in
- 38:23current location, but that's where it starts.
- 38:27No, you cannot pass a direction to get somewhere without first
- 38:31norm where you at. So what we do is we figure out
- 38:34exactly where you at, right? And then we determine, all
- 38:38right, is this just the status thing?
- 38:41Because I have AI have a pet cremation business that their
- 38:46margins is better than most businesses.
- 38:48But will you be ashamed to say that you work with pet
- 38:52cremation? Do you want to be able to say
- 38:55you do this or that even though the margins aren't as good?
- 38:59Or maybe the margins are as good, all right, But you don't
- 39:02like the leaders of this company because even if the margins are
- 39:05great, you have to make sure you like the people that are in
- 39:08leadership, right, or else it won't be successful.
- 39:12So all we do is we make people think about that.
- 39:15The the leader of the franchise consulting company, Nick
- 39:19Neonakis, one of the things he says is you got to treat each
- 39:22step as if it's a slippery stone in a river.
- 39:27You don't just run across slippery stones.
- 39:30You, you step very lightly across each stone.
- 39:35So all we do is we teach people how to step lightly.
- 39:38And the franchisors, they like it too, because, you know, a lot
- 39:41of people are just tired tire kickers.
- 39:43They rather, instead of talking to 100 people, they might only
- 39:47talk to 10 people because we've already had conversations with
- 39:51that 100 people and 90 of them just want a good fit.
- 39:54But the 10 people that we bring to you are people who seem to
- 39:58align with your your culture, align with your business model,
- 40:02and then you're able to funnel them down from there.
- 40:05So how are you feeling your sales funnel for the franchise
- 40:09side of the business? How are you finding these
- 40:10franchisees who are interested in in a new opportunity?
- 40:14Well, myself personally, I put out a lot of online content,
- 40:17right? I, I prefer people to reach out
- 40:19to me. It, it's better.
- 40:21You know, I, one of my colleagues, Maddie, she says
- 40:26she, she doesn't chase, she replaced, right?
- 40:29And when people come to you, you kind of, you don't have to
- 40:33replace as many, right, 'cause they don't feel like, like you'd
- 40:36like to say you're soliciting them.
- 40:38A lot of our people that's in the funnel.
- 40:40They come in through the Great American Franchise Expo.
- 40:44They have, they, they are in a different city every two weeks,
- 40:48over 15, a thousand 1500 people attend every conference.
- 40:53And basically you have a, a, a list of a line of franchisors
- 40:57that are basically just telling what their business model is.
- 41:01And you have potential franchisees.
- 41:02And usually the average age of a franchise is approximately, you
- 41:07know, 44 years old is usually as that person, they've, they've
- 41:10probably been a manager and in leadership in the corporate
- 41:13America for a while. And they, you know, they like
- 41:16that structure, but at the same time they want to feel like it's
- 41:19something of theirs that they're building.
- 41:22And that's what we can provide for them.
- 41:24One thing that we're doing in addition to the Great American
- 41:27Franchise Expo, which we do have one coming up in Charlotte, it's
- 41:31June, it's May 30th and 30th. No, it's June 1st and 2nd.
- 41:36We have coming up in Charlotte, the Great American Franchise
- 41:39Expo. One thing that we're
- 41:40specifically doing for the African American Franchise
- 41:45Council, So what we're doing is we're finding franchisors that
- 41:49are willing to give away franchise territories at no
- 41:53cost, right? And because these franchisors
- 41:56already have these proven systems, we have private equity
- 42:01groups that are willing to fund the build out and all of that
- 42:05because they're following this. And then a lot of these cities,
- 42:09because we're meeting with the coalition of Black mayors next
- 42:12month, is all the black mayors throughout the United States.
- 42:15A lot of them have cities with empty buildings, dilapidated
- 42:19buildings. Imagine if you now have a new
- 42:22business coming in, bringing in tax dollars, right?
- 42:25You have funding from these private equity groups building
- 42:28out these buildings that have that were, that probably have
- 42:31haven't been used for years or decades.
- 42:33Now you have a city that's earning tax dollars, you have
- 42:37more businesses for the for the people who live in the city to
- 42:41use. And whenever the franchisor
- 42:44leaves, if they leave, now you get as a city, you get to keep
- 42:48all the betterments. Now we're not just doing this
- 42:50for black cities. We want to do this for every
- 42:52city, but it's just something that people can think of.
- 42:55This is what we can bring. We bring tax dollars, we bring
- 42:58jobs, we bring bright futures franchising.
- 43:02And so I'm assuming that once you get a franchise customer
- 43:08there, it's probably a natural lead in to the other services
- 43:12that you provide in terms of wealth management.
- 43:15You're smart, man. That's why I went out there in
- 43:17the 1st place. It just so happened that I just
- 43:19found a new revenue stream. But yes, it's it's definitely a
- 43:23natural lead in because it's not about how much you make, it's
- 43:26about how much you can legally keep.
- 43:29And that's the way I go. All right, yeah, this is a great
- 43:31business model. How much of this do you want to
- 43:34keep? Right.
- 43:35Because here's the thing. I do know some red blooded
- 43:38Americans. I'm a red blooded American as
- 43:40well. I know that there is a function
- 43:43for taxes, right? However, even the people who
- 43:47truly believe that taxes are necessary, which they are in a
- 43:51lot of instances, I say don't know, be so sure of what you
- 43:56want that you wouldn't accept some something better.
- 43:58There are a lot of people who get visibly upset if they feel
- 44:03like somebody isn't paying their fair share of taxes and you
- 44:07would love for them to pay millions of dollars in taxes.
- 44:11All I say is don't be so sure of what you want that you wouldn't
- 44:14accept something better. What if I could teach you the
- 44:18legal way to do it yourself? Right.
- 44:21And, and I'm not telling you just to be selfish.
- 44:25If you truly believe that taxes are necessary, my next question
- 44:28is, do you believe that they're handling your tax dollars
- 44:31appropriately? Do you believe that they're
- 44:33managing your tax dollars appropriately?
- 44:35If you think not or maybe not, wouldn't you prefer to keep a
- 44:40lot of that money yourself so you can give to your the people
- 44:43that you know like and trust that you can give to the
- 44:45charities that you know like and trust that you yourself can see
- 44:49how this money is being managed because you're giving it out
- 44:52yourself? I think a lot of people would
- 44:54take that that option. Randolph, what's a serious
- 44:58challenge that you had to overcome in your professional
- 45:01career? Maybe some lessons that you
- 45:02learned from it? Well, I would say a serious
- 45:06challenge was probably, you know, and this is a, this is a
- 45:10term that a lot of people use. I wouldn't say that this the
- 45:14term that I ever used, but a lot of people heard of the term
- 45:18imposter syndrome right? Now, the way that I break this
- 45:23down for people is a lot of people know the term con man,
- 45:27right? And then I asked him, do you
- 45:29know what con man is short for? And most people don't know that
- 45:32con man is actually abbreviated confidence man, right?
- 45:36So what ends up happening is this confidence man gives you
- 45:41all this enthusiasm, spews all this confidence on you.
- 45:45They get you to part with your money and then they disappear,
- 45:48right? Whereas a typical business
- 45:50owner, we understand that periodically we're going to have
- 45:55to take on an assignment or a project.
- 45:59This is a little bit too big for what we currently know, right?
- 46:04And what I with me, it was one of those things of knowing, all
- 46:08right, OK, maybe I don't understand how to do this yet,
- 46:14but I know I'm the type of person that if I get the
- 46:17contract signed, I'm going to figure out how to do it.
- 46:20And that's, in my opinion, that's the difference between a
- 46:23typical con man, a confidence man, and a good business owner.
- 46:27If you're going to grow, if you're going to help more
- 46:29people, if you're going to give give more positive impact, every
- 46:34once in a while, you're going to have to take on something that's
- 46:37a little bit out of your reach. But being the person that you
- 46:40are, the good business owner that you are, you have to do it.
- 46:43That's what I overcame once I realized, all right, the more
- 46:47you know, the more you know, the more you don't know, right?
- 46:50I thought I couldn't. Eventually I could know
- 46:52everything. But then once I realized it's
- 46:54impossible for me to know everything.
- 46:56So therefore I can't keep turning down these opportunities
- 47:00because I don't feel like I'm ready.
- 47:02I need to align myself with the right people to where when these
- 47:06opportunities come along and I need to prepare.
- 47:10And so where, when these opportunities come along, I can
- 47:13take it and then I can get it. Because how do you eat an
- 47:16elephant? One bite at a time.
- 47:19Yes, Sir. Randolph, what's something you
- 47:23wish you could teach a younger version of yourself?
- 47:25Seems pretty common sense now, but if you had known that when
- 47:29you were 20 years old, what would have helped?
- 47:32Ah man, Love Is All it takes. Because a lot of us, you know,
- 47:40we, we get adversely affected by the rumors and innuendo, right?
- 47:44But imagine if you're somebody who always leaves with love,
- 47:49right? Everybody that you encounter,
- 47:51you're giving. Everybody that you encounter,
- 47:55you're loving. If you're tempted to criticize,
- 47:58you bite on your tongue. When you move the praise, you
- 48:01shout from the rooftops, that's Augmentino, the greatest
- 48:03salesman in the world. If you do that, don't, don't,
- 48:07don't, don't, don't listen to the rumors, but don't contribute
- 48:10to the rumors. Always love people.
- 48:13Because what happens is if somebody is trying to disparage
- 48:16you, because the thing about manipulators is if they can't
- 48:19get you to do what they want, their next job is to convince
- 48:23people to change what they think about you, right?
- 48:27But if you're somebody who leads with love, all those people that
- 48:30you've given to that you gave love to, they might hear that
- 48:34rumor, They might hear that innuendo, but they're not going
- 48:37to believe it. Now you're going to have a
- 48:38segment of society that's definitely going to believe it
- 48:41that that that wasn't your crew, that wasn't your tribe.
- 48:46Somebody told me a long time ago, and I believe this and I've
- 48:48been living by it ever since. They say the way that you tell a
- 48:51good friend is by the people that they introduce you to.
- 48:55If you ever, if you want to know a bad friend, keep paying
- 48:58attention to the type of people they introduce you to.
- 49:00Like, wow, you introduced me to this person.
- 49:02You, you, you really want it, this person that be in my, in my
- 49:06immediate vicinity. What do you really think about
- 49:08me? Right?
- 49:10But the good people, they introduce you to good people and
- 49:13good people recognize good people.
- 49:15So if I could go back and tell my younger person, my own
- 49:18younger self, something which, you know, I, I, it was a theory
- 49:21at the time, but it's a theory that I tested it.
- 49:24I would say, hey, you know that theory that we, we always show
- 49:27people love. We, we don't contribute to the
- 49:29rumors. We, we, we are, we always are
- 49:32trying to give, give. If I know it's a theory now, but
- 49:37it's me from the future. It was proven.
- 49:40Where did the theory come from? Is that something you learn from
- 49:42your family? From a mentor.
- 49:45It must be family, man. As the twig bends, so grows the
- 49:49tree, right? One thing that I, you know, and,
- 49:54and this is a touchy subject because I don't have any kids
- 49:57yet, right? At least none that I know of,
- 49:58right? But so one thing that I don't
- 50:01get, I give a lot of advice, people give me advice, but one
- 50:04thing that I'm very careful of is giving advice to people with
- 50:07children because I know once you have kids, it all changes.
- 50:10But one question that I asked a lot of my friends and colleagues
- 50:14is like, how long does innocence last, right?
- 50:18How long are you going to not tell your child things that you
- 50:22know to be true or not? Have conversations with them
- 50:25because you want to protect their innocence.
- 50:27And usually they say about 13 years old.
- 50:30By that time that child has been programmed.
- 50:33That child was a twig back then. You could have instilled in them
- 50:37all of the virtues that would make the rest of their lives
- 50:42amazing. But instead, because you didn't
- 50:45download into them these good things, because you wanted to
- 50:47protect their innocence, somebody else was allowed to
- 50:50upload their philosophies, which probably want philosophies that
- 50:54for their good. Now they're spending because
- 50:56most people don't even do this. But now they're spending decades
- 50:59doing self work just to shave off the solid limbs that they've
- 51:04developed when it could have been shaped by you as a when
- 51:08they were younger and they were twigs.
- 51:11I believe my family, they treated me like an adult.
- 51:16I was cutting my my granddaddy's yard at the age of four.
- 51:19People don't believe me. I was four years old cutting the
- 51:21yard. My granddaddy let me cut that
- 51:23entire yard before he told me. Now you see those little lines
- 51:27between, I don't know if you ever cut the yard, but you have
- 51:30to, you have to slightly overlap the line that you did.
- 51:33He let me cut the entire yard and he said, hey, you missed
- 51:37those lines right there, right? I was washing my own clothes by
- 51:41the age of 6. I was walking we I was walking
- 51:44from elementary school at six years old by myself right now, I
- 51:49wouldn't recommend, you know, in today's age, right for a lot of
- 51:52these things, right that I was put through.
- 51:55But what it is is it's just what it is.
- 51:57I would be going to the store. Friends of mines would steal out
- 52:01of the store. I couldn't steal because it was,
- 52:04it was taught to me all of these things when I was younger or
- 52:08what you're supposed to do. So I credit it to my upbringing
- 52:13and that they didn't just rest on.
- 52:15I want him to stay innocent. But because I wasn't allowed to
- 52:20stay innocent for so long, I think it allowed me to have
- 52:26these, you know, ideals at an early age.
- 52:30Randolph, you've dropped a lot of wise and insightful quotes on
- 52:34us today, which has been a lot of fun.
- 52:37I I'm curious, aside from your family, who you you've already
- 52:40called out and given credit to, are there specific mentors or
- 52:45books, authors maybe that have been particularly influential in
- 52:50your personal and professional development?
- 52:53Oh yeah, absolutely. You have Think and Grow Rich by
- 52:56Napoleon Hill. Very good book.
- 52:59You have The Greatest Salesman in the World by Aug Mandino.
- 53:04Very good book. You have a book called Psycho
- 53:07Pythography, which I can't remember the authors.
- 53:10I don't want to try to guess this isn't at his name, but it's
- 53:12called Psycho Pythography. I think it was published back in
- 53:16the 60s, if not earlier. And basically what that book
- 53:19does is it basically all truths are parallel.
- 53:23A lot of people when you realize it was usually be usable and
- 53:26workable in one facet of life is usable and workable in another.
- 53:30And what they do is they tell you a truth and then they point
- 53:34it to how in your actual life, how it must be true.
- 53:39That's Vernon Howard. There you go.
- 53:40Vernon Howard. What?
- 53:42What? What other books never split the
- 53:45difference by by Chris Voss. He definitely crushes a lot of
- 53:50things that we think are intuitive, right?
- 53:53He said, hey man, 'cause he he was AFBI negotiator and
- 53:58terrorist negotiator. He said terrorists are more
- 54:00reasonable than the average business person.
- 54:04That's frightening to think about.
- 54:06And and, and, and when you go through his book, it's true.
- 54:08Like, you know, for, for example, he, he, he, he phrases
- 54:12everything in a negative, right? Because most people psychology.
- 54:16And here's the thing, a lot of people have their own feelings
- 54:19about learning psychology. My question is, does the whole
- 54:25world not run on psychology? I think most people will agree.
- 54:29So are you telling me only the bad people are allowed to learn
- 54:33what runs the entire world, Right.
- 54:35So what we do is what he says is most people, they, they, they,
- 54:39they, they prefer to say no and they prefer to correct you.
- 54:44So when you ask questions in the negative, even though that seems
- 54:47counterintuitive, it allows them to tell you no what's true.
- 54:53And what happens is, and even if they initially would have just
- 54:56told you no because you asked the positive, because once
- 54:58again, the knee jerk reaction is to say no to most people,
- 55:02they'll tell you no. So they, they, they did what
- 55:04they, they knee jerk reaction is they get to correct you, which
- 55:09also makes them feel good and releasing the good chemicals in
- 55:12their brain. And then y'all are working to
- 55:14collaborate on how y'all can reach a mutual agreement
- 55:18together. It's not manipulation, it's
- 55:20influence. It's using psychology to help
- 55:22everybody get the best out of the deal.
- 55:24That's. Pretty clever, Randolph, What's
- 55:28a fun fact most people wouldn't know about you?
- 55:31Well, one fun fact is I used to make music, right?
- 55:35I've been on Billboard. I still get hundreds of
- 55:38thousands of streams a year. You know, it's just another
- 55:41revenue stream. I, I haven't, I haven't created
- 55:44music in a long time, but it's something it's, it's kind of
- 55:48almost like a stock. It just keeps growing and
- 55:50growing and growing. So usually people are pretty.
- 55:54They pretty. You're like, Nah, no.
- 55:57And then, you know, sometimes they look it up and they're
- 55:59like, oh, man, you, you, not only did you make music, you
- 56:02made good music. And not only did you make good
- 56:04music, people are still listening to it today.
- 56:07You can look up some of my music and you can see people in Japan
- 56:10doing whole dance routines on it.
- 56:11So it's very cool. What kind of music it's?
- 56:14Just one. It was just one, one phase of my
- 56:17life, right? What?
- 56:18What kind of music? I mean, R&B, rap, the list goes
- 56:24on. Pop it.
- 56:25You know, it's the universal language and you know, I've
- 56:28always been a wordsmith. So it's it's one of those things
- 56:32to where it's just different ways to say different things.
- 56:36And do you still play? Do you still record?
- 56:39Do. You still, I haven't done it in
- 56:40a while now. I, I did recently talk to one of
- 56:43my colleagues. He's looking for interns and I'm
- 56:47like, man, I got you remember, I'm a freedom fighter, right?
- 56:51So I like man, I, I got more free time.
- 56:54Maybe I need to, you know, go hang out and, and, you know,
- 56:57work behind the, the, the keys and, and record some music from
- 57:01people and give them some of my insight and advice.
- 57:03Because a lot of the things that made me successful in music and
- 57:06also made me successful as a fractional CFO.
- 57:09That's also making me successful as a a franchise consultant and
- 57:14also Co chair of the African American Franchise Council is
- 57:18that I see the truth and I do it right.
- 57:22I do best practices once I and and I'm I'm a person, I ask dumb
- 57:25questions. I refuse to search for hours and
- 57:30hours when I can ask somebody 20 years older than me what the
- 57:33answer is. All right, yeah, I can go and
- 57:35validate what they told me. But I'd rather start from a
- 57:38place of wisdom and then go validate to see if it's still
- 57:42workable today. So it'll be good to probably,
- 57:46you know, be around young artists and tell them things
- 57:49that I learned and know and what made me be able to get those
- 57:54accolades that I did in the relatively short time that I was
- 57:57doing it. So what do you do for fun
- 57:59outside of work now? Man, it this all right, Let me
- 58:03tell you this used to be a tough question for me because I used
- 58:07to always get stumbled when people ask me what I did for fun
- 58:10because what I do for fun is what most people do for hate,
- 58:13right? I learned for fun like I love
- 58:18the I learned for fun. Like what?
- 58:19What? Let me see something new.
- 58:21Because once again, I, I, because I understand all truths
- 58:24of parallel. Even though I'm learning about
- 58:26one thing, I'm always able to apply it to so many other
- 58:31things. Mr. Wonderful or Kevin O'Leary,
- 58:35I remember or somebody asked him how was he able to sell his
- 58:38education company for over a billion dollars and most
- 58:41education companies can't sell it.
- 58:43He said, nobody's never asked me this question.
- 58:46Well, what happened was I used to be in the cat food industry
- 58:50and in the cat food industry, it had two bases, tuna and beef.
- 58:54But depending on what they sprinkled on the tuna or what
- 58:57they sprinkled on the beef, they were able to sell it for a lot
- 59:00more. And that way they had a larger
- 59:03cat catalog of, of of of products.
- 59:07He said what he noticed in the education industry is people
- 59:10would spend hundreds of thousands of dollars to create a
- 59:13new math course or create a new English course.
- 59:16And because, and he said those are just the two engines.
- 59:19That's the that's the beef and the tuna.
- 59:21All I need to do is we keep the same course, but just license it
- 59:27out to different characters. One course, because it's it was
- 59:30kids course for English and math.
- 59:32One course is being taught by Mickey Mouse.
- 59:34Another course is being caught by Dumbo.
- 59:36Another course is being taught by Daffy Duck.
- 59:39Same material, same 2 engines, but different licenses.
- 59:44And when a company went to acquire them, they saw they had
- 59:46all these products, which is simply the same two products but
- 59:51with different licenses. So when I learn something in one
- 59:54industry, I always apply it to another when I learn something.
- 59:58So that's why I love to learn, because it's so many
- 1:00:00applications and so many different things.
- 1:00:03I like that. Randolph, I have just one more
- 1:00:06question for you. But before I ask it, I want to
- 1:00:08do 2 things. First of all, I invite the
- 1:00:10audience. If you like today's content,
- 1:00:11please hit the subscribe, like or share button on your favorite
- 1:00:14podcast app. The second thing I want to do is
- 1:00:17to tell people how to get in touch with you.
- 1:00:19You've got a lot of interesting things going on.
- 1:00:22What's the best way for people to get in contact with you?
- 1:00:25All right, you can reach out to me at shieldwolfstrong.com.
- 1:00:28That's SHIELDWOLF strong.com, or you can check out my podcast,
- 1:00:38the Entrepreneurs Podcast at entrepreneurs.com and that's
- 1:00:41ENTREPRENUD ist.com. If they misspelled that, are
- 1:00:51they going to get redirected to something?
- 1:00:54I can't control what's in your search history.
- 1:00:57That's on y'all. You, you think your provider
- 1:01:00don't realize every time you go to private browser what you're
- 1:01:02doing? They know what's going on,
- 1:01:04right? But now, yeah, I hope, I hope
- 1:01:06you don't spell it the wrong way.
- 1:01:08But yeah, it definitely worked out for me.
- 1:01:10I think it provided enough shock value to where people just
- 1:01:13listen just like what is this? And then, you know, they, they
- 1:01:17ended up liking the content. I like it.
- 1:01:19So last question for you, Randolph.
- 1:01:21How do you see the industries that you're involved in evolving
- 1:01:24in the next five years? What do you think the big
- 1:01:26changes that are coming are going to affect your your
- 1:01:28career? I see.
- 1:01:33I see people being more made more aware and more
- 1:01:37knowledgeable about what these wealthy families have known for
- 1:01:41over a century. I see it being more, more
- 1:01:46acceptable because a lot of people don't realize this.
- 1:01:49In EF Hutton, which was a brokerage company in the 1980s,
- 1:01:53they were the first ones to bring how life insurance works
- 1:01:56to the masses, right? And guess what?
- 1:02:00It was OK when the wealthy families were doing it, but once
- 1:02:03they brought it to the masses, that's when the IRS sued EF
- 1:02:07Hutton and the IRS lost. And of course, you know,
- 1:02:11whenever the IRS loses, some laws have to get changed, right?
- 1:02:14So that's when they came up with Tamara Teffra and Debra.
- 1:02:17So maybe it may be possible that they might eliminate this for
- 1:02:22people completely. But here's the thing, you'll get
- 1:02:26grandfathered in if you like what I was talking about, how
- 1:02:29you can utilize these Internal Revenue codes 72 E 77 O two and
- 1:02:34one O 1A to grow your money tax free.
- 1:02:36Utilize it while you alive tax free and when you die, blossoms
- 1:02:40and passes to your heirs tax free.
- 1:02:42You need to do this sooner than later because if you lock it in
- 1:02:45now, you'll get grandfathered in.
- 1:02:47If they decide to eliminate this, which is possible, every
- 1:02:51two years they bring it up and just so happens every two years.
- 1:02:56Everything is, you know, the status quo is still going, but
- 1:03:00we have no idea. So a potential change is they're
- 1:03:04going to shut out a lot of this for people to utilize their
- 1:03:07money. And as far as franchising is
- 1:03:09concerned of the FTC, the Federal Trade Commission just
- 1:03:13recently banned non competes. That's a big deal and I like it.
- 1:03:19The reason why I like it and you know, some people might hate it,
- 1:03:21but the reason why I like it is it's going to force leaders to
- 1:03:25be better leaders. If you know that somebody can
- 1:03:28leave your company and start another company right next to
- 1:03:30you doing the same thing, essentially you're going to
- 1:03:33treat them better. And if you are somebody who you,
- 1:03:36you know, you're good at what you do, but you just didn't like
- 1:03:39the leadership and now you're you were stuck under this non
- 1:03:42compete and I keep man, you got me foaming at the mouth.
- 1:03:46You were stuck under this non compete that has that that kept
- 1:03:50you down and now you can get out.
- 1:03:52So now it's going to bring in more competition.
- 1:03:55And what's going to happen is the cream is going to rise to
- 1:03:58the top and and somebody's going to be able to do what you're
- 1:04:02doing just as good, if not better for a lower price.
- 1:04:06It's going to force you to either get provide more value,
- 1:04:10treat your people better and give better prices.
- 1:04:14So I mean, I'm OK with it. I like it, Randolph, I want to
- 1:04:17be the first one to thank you for taking the time to Share
- 1:04:20your story today. I really.
- 1:04:21Appreciate it, man. Thank you for bringing me on,
- 1:04:23Anthony. I truly, truly appreciate it.
- 1:04:26I'm, I, I, I don't know what you have going on, but I was just
- 1:04:30talking to my, my my colleagues say yeah, man, I'm, I'm about to
- 1:04:33start doing some more podcasts myself, right.
- 1:04:36And and just like magic, you were in my inbox, so thank you
- 1:04:40the. The universe had something in
- 1:04:42mind for us to get together. Yes, Sir.
- 1:04:44I appreciate that. That's a wrap on another episode
- 1:04:47of the Inspired Stories podcast. Thanks for learning with us
- 1:04:50today.