Not Allowed in the Room: Design's Missing Seat in the AI Build
Jess Lowry on the Fourth Industrial Revolution, why design keeps getting locked out of the rooms where AI is being built, and what diversity of thinking actually looks like on a team that wants to win.
ess Lowry expected to be excited about AI. After almost twenty years in UX, service design, and platform orchestration, she figured this was the moment design got to do its best work. Then she walked into the rooms where AI was actually being built and realized something had shifted. The data scientists were there. The researchers were there. The product managers were there. She was not.
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