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#212 Order Insights: The Only Alert That Saves the Sale
Most “chargeback alerts” still make you refund the order, so you lose the sale anyway. RDR, CDRN, and Ethoca only notify you after a dispute is filed. Order Insights is the only alert that stops the dispute before it exists, giving the bank enough info to verify the charge instantly.
Most alert programs (RDR, CDRN, Ethoca) don’t actually save the sale — they tell you a dispute happened and push you to refund it. That kills your revenue and can even hurt your VAMP ratio.
Order Insights works differently. When a customer tells their bank “I don’t recognize this charge,” the bank pings your…
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