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Latest / Salesforce Admins Podcast

The Importance of Human in the Loop for Agentforce

Today on the Salesforce Admins Podcast, we talk to Joshua Birk, Senior Director of Admin Evangelism at Salesforce.

Join us as we chat about how the human in the loop is key to building reliable, predictable AI.

You should subscribe for the full episode, but here are a few takeaways from our conversation with Joshua Birk.

Understanding the guardrails around AI

It seems like every week, there's a new headline about an AI agent doing something it shouldn't. As Josh explains, that's because we're still in the process of understanding AI as a tool. That's why we sat down to discuss how to build…

The skinny

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