Latest / age / Ep. 23: Always On, Caring & The Laptop We Won't Close
Transcript
- 0:02What was your favorite part, Reggie?
- 0:05My favorite part was Tim inspiring me to go back to my Christian roots.
- 0:09actually was thinking that um my favorite part was nicole's tattoo review let me do that again my favorite part was nicole's tattoo reveal at the end i was wondering what the mine was the review my favorite part is that tim has not changed at all in the last 10 my favorite part was the crew loving on me and me getting to love on them a little bit and it was super embarrassing
- 0:35My favorite part was the 40 Hearts new mantra, we could care less.
- 0:44Never Reggie-proof.
- 0:46Hello and welcome to Age, the podcast.
- 0:48I'm hosting today and my name is Mary Green and I'm joined by my colleagues.
- 0:52Reggie Tidwell.
- 0:53Tim Scroggs.
- 0:54And our special guest today.
- 0:58Nicole, tell them a little bit.
- 1:00I mean, you don't have to actually don't tell them anything about you except at all.
- 1:05The whole thing.
- 1:05At all.
- 1:06Nothing.
- 1:07Non-disclosure.
- 1:08It's a secret.
- 1:09We will definitely put if you'd like some like links out to Nicole's work and what she's doing.
- 1:14We'll share those.
- 1:15But what I really want to know today is what's your current obsession?
- 1:20What are you really into at the moment?
- 1:22Maybe even in like too into it right now.
- 1:25You got anything?
- 1:26I do, actually.
- 1:29This is embarrassing to admit, but I've recently gotten really into, like, old headphones from, like, the 90s.
- 1:35Nice.
- 1:35Whoa.
- 1:36That is cool.
- 1:37From old cans.
- 1:38For whatever reason, like, Pinterest has really been serving those to me.
- 1:42And I've been like, oh, these look so cool.
- 1:44And I went down a Reddit thread where people were like, you can just buy headphones from the 80s and 90s, like in packaging from different countries.
- 1:54What?
- 1:54Actually from the 80s and 90s?
- 1:56Yeah, like I bought a pair of very funky little over the ear corded ones from Japan.
- 2:02Yes!
- 2:03I love that.
- 2:04These are so cool and they don't make them like these anymore.
- 2:08Absolutely.
- 2:09They have the little fuzzy ends on them with the little metal.
- 2:11Yeah, they have, they're not metal, but they're like, they have like these little gem, like, they're like the funky, like, back when people were like, what will the future tech look like?
- 2:20It was, it looked like that.
- 2:22And I was like, these are so cool.
- 2:23I love that.
- 2:24I'm an audiophile, so I'm really big in the stands.
- 2:25Can you find a few of these and then put them on the screen?
- 2:28I have them in my bag.
- 2:29Yeah, totally.
- 2:29You do?
- 2:29Yeah, you're sick.
- 2:30Can you get them?
- 2:31Yeah, we're going to grab them really quick.
- 2:33Yeah, go get them.
- 2:33I got to see this.
- 2:35It's good.
- 2:35I was, last time I was in New York, I was there to consume art like my life depended on it.
- 2:41And one of the places that my mom and I went was the Cooper Hewitt Museum.
- 2:44And they had this really cool exhibit.
- 2:46You would have loved it.
- 2:47Audio file.
- 2:48There was, um, the downstairs room was about quality.
- 2:53Oh my God.
- 2:54And they like, like a little over here.
- 2:58those are really all right show those to the camera so cool do they have your iphone those aren't authentic there's a usb c i had to buy like a little oh my goodness those are amazing all right i'm gonna put them on the table so you don't have to now i have a question about your audio this is the last thing we're gonna say and then i swear to everyone who hates the intro we're gonna be done in just a second into it
- 3:24I am curious about your, I worked for an audio brands for a long time.
- 3:28What's your usage occasion for headphones?
- 3:30Are you mostly like at your desk listening to them?
- 3:33Or do you walk around listening to music?
- 3:35I know we live in a place that's mostly like driving a car.
- 3:37Yeah, I think I listen to something almost all the time.
- 3:41Like maybe to a fault.
- 3:43I'm listening right now, aren't you?
- 3:46She's got AirPods in.
- 3:49I do have, like, I have AirPods for, like, when I'm at work and stuff because I have to move around a bit.
- 3:54But, like, yeah, and then I have, like, over-the-ear ones for when I'm working out.
- 3:59But I was like, these are all really boring looking.
- 4:02And I want something that's, like, fun.
- 4:04Yeah, and I started thinking of, like, since when did, like,
- 4:09a brand decide that like I should have something inside of my ears.
- 4:12It's invasive.
- 4:14Yeah, it is invasive.
- 4:16And it like kind of makes your ears achy after a while.
- 4:19And I was like, for like extended listening, I have to do like the over ear things.
- 4:23I have the Grotto SR125s, which are like audiophile grade, but they have these soft foam.
- 4:29And then it uses your head.
- 4:30It's on your ear and they're open air.
- 4:33So they, oh, it sounds amazing.
- 4:35And, but the,
- 4:36My ear gets irritated when I have something in it for too long.
- 4:39I do have like a huge nice pair for like when I'm playing bass or something.
- 4:43Yeah.
- 4:44You play bass.
- 4:45I do play bass.
- 4:46What?
- 4:47Now we're getting into it.
- 4:48Now we're getting into it.
- 4:49That is awesome.
- 4:50We need to bring her Thursday for the jam.
- 4:53I'm not that good.
- 4:55I mean, not that we want to get into this.
- 4:58Not that we want to get into this.
- 4:59I'm going to just say this and then we'll leave it.
- 5:01We keep saying this.
- 5:03I dug into the research behind when the first headphones came around and what it did to our culture.
- 5:08This was years ago.
- 5:10Because I started noticing, well, maybe when I had it.
- 5:12So this was like seven, 17 years ago.
- 5:14You're just looking at Will because we have to.
- 5:17I'm looking at Will to go.
- 5:18Yeah.
- 5:20I said my son's name.
- 5:21Anyway, and they were talking about how it's split our experiences up from each other because kids started listening to their own music and they started being less influenced by their parents' collections, their vinyl collections.
- 5:34And it stopped being a group family listening environment.
- 5:38And everyone started choosing their own music and their own experience.
- 5:42And so I wonder how, because it's hard in a world where other people either don't want to play music, you know, like when you're in a co-working space like we have in this same building.
- 5:51It feels so dead in there, you know, because there's no music.
- 5:53There's no vibe.
- 5:54No, it's just so... And so to get your vibe and get your creativity rolling, you got to put your headphones on to feel that movement.
- 6:02And so I wonder if we just live in a world that's become so sterilized because no one wants to...
- 6:06Like in co-working, you don't want to offend the other person or disrupt them or whatever it is.
- 6:11Okay.
- 6:11I'm going to say one more thing and then we're not going to say anything more about this.
- 6:14I didn't leave it.
- 6:15There's a good topic though.
- 6:16Can we just make the topic headphones?
- 6:18Maybe it'll come out of this.
- 6:19I already have a few other things I want to talk about.
- 6:22The magic trash can.
- 6:23But I have to pull it for the magic.
- 6:25I'm sorry.
- 6:25Yeah.
- 6:26Okay.
- 6:27I, okay.
- 6:27There's what, sure.
- 6:29I'm hosting, I'm pulling a piece of paper.
- 6:30It's the most fun part of this episode.
- 6:32I'm, the only thing I wanted to say is that there's a famous, it's in almost every theater curriculum.
- 6:38It's taught in college programs and probably in some high school programs.
- 6:42A woman named Uta Hagen.
- 6:43And in a nutshell, the main thing that I remember from the coursework that we did on her text is that she had critiques of headphones generally because she said it disconnects you from,
- 6:55life here.
- 6:56People walking around with headphones in, you're kind of creating your own sort of internal experience and insulating yourself rather than being in the world.
- 7:02She was like, to be an actor, you have to live, you have to experience all this stuff.
- 7:08So she was like,
- 7:09No headphones.
- 7:10And I said, then I can't be an actor.
- 7:12I need to.
- 7:13And I can't.
- 7:13Not going to happen for me.
- 7:15Wow.
- 7:16You pulled that one last thing about headphones.
- 7:18I love headphones.
- 7:19We can't leave anything anywhere.
- 7:20Thank you.
- 7:20Because they are your personal score, your personal theme music.
- 7:25So when you're walking through life and you have them on.
- 7:27Like full-cup music.
- 7:28Yeah.
- 7:29You're just like walking in.
- 7:30So it's the fault of movies.
- 7:31I love that.
- 7:32Because we weren't that.
- 7:32Yeah.
- 7:32Totally right.
- 7:35But to put it back, part of why I got those was that I was like, I have my AirPods in and I can't hear anything around me.
- 7:42Oh, ever.
- 7:42Which is a little scary.
- 7:43With those, you have some bleed through.
- 7:45Yeah.
- 7:46Or like if I'm working and people are like trying to get my attention.
- 7:50And then I feel terrible when I'm like, what did you say?
- 7:52You can hear someone approaching you if you're like walking.
- 7:55You're like...
- 7:56get that yeah yeah okay um i back to you we'll do our best to get this back to headphones that's our challenge that's the challenge i like it worry about it so we can get back see what it is did you not even look i looked oh my gosh it is headphone worthy yes i saw it it's the topic is always on what comes up in you when you hear that
- 8:22I think our mind is always on, and maybe it shouldn't be.
- 8:26But what should be on always is, I think, the heart.
- 8:30A person who's animated and engaged and with you all the time.
- 8:36Never off, which is not good.
- 8:39It almost frightens me, actually.
- 8:41Always on means there's never a time to, like, stop and take a break.
- 8:45You're always ready to give 100%.
- 8:47Always on can be a bit much.
- 8:49Gotta have some yin to the yang.
- 8:51Here I'm not always on, I'm myself.
- 8:53And I figure like, you fuckers should take it or leave it.
- 8:59Whoa!
- 9:00That's a good topic.
- 9:01That's interesting, that is a good topic.
- 9:03Oh my goodness, okay.
- 9:05Ooh.
- 9:05It's hard for me to think of anything else now because we were just talking about all of a sudden.
- 9:08Yeah.
- 9:08We've primed ourselves.
- 9:09The first question we tend to ask ourselves just to like immerse is what's the first thing that comes to mind and you're not allowed to say that.
- 9:18Nicole, if you've got something, shout it out.
- 9:20Oh, I definitely do.
- 9:21Oh, definitely.
- 9:22Tell us.
- 9:23I think of like being a designer in an age where everybody can reach you all the time.
- 9:30Yeah.
- 9:31Yeah.
- 9:31About it.
- 9:32That's what I was thinking.
- 9:33Burned out.
- 9:33Burned out.
- 9:35know if I went there but no I'm gonna go I'm like a bit older than you so I'm gonna he's a little more jaded yeah I I went to a similar place that you know everybody expects to be able to get a hold of you all the time and I very much connect that to my cell phone
- 9:53The fact that people know that I'm carrying this thing around that is meant to make me accessible means that I ought to be accessible.
- 9:59And I think I offend people or at least surprise people if I leave my phone behind.
- 10:05By the way, you must feel so free today.
- 10:08I forgot my phone at home.
- 10:10How ironic is this?
- 10:11And I almost forgot my phone in my car when I got out of the car today.
- 10:14Because my wife dropped me off and she almost drove away.
- 10:17And I had to run down the road to catch you.
- 10:19The thing is, even if you had forgotten your phone, you would still be able to communicate.
- 10:23You have your computer.
- 10:24It's all synced up.
- 10:25So there's really like no excuse for not being available.
- 10:30And that pisses me off.
- 10:32Like I shouldn't have to defend a boundary to say, hey, I don't want to...
- 10:38talk right now right i don't know i feel like we used the the dance of oh i'm not home leave a message for a really long time yeah oh i brought i showed up at that uh explore ashville social with my phone without my phone i didn't know yeah and the whole time you realize him not looking at his phone oh yeah it was really great it was so freeing he kept trying to show people his pictures he's like let me show you i don't have my phone oh my god
- 11:03Tim, hold on my picture.
- 11:05It was so good because it was like, you know, I would, you know, something would prompt an image or something.
- 11:12Oh, yeah, yeah, this thing happened.
- 11:13And, oh, I don't have my phone.
- 11:15And then the conversation would go deeper.
- 11:17Instead of now both of us or two or three people, you know, hovering over my phone to look at images, we just started talking about something else or we went deeper in the same topic.
- 11:26And that was really cool.
- 11:28The thing that popped up for me, interestingly, was not anywhere close to what you guys were talking about.
- 11:33Reggie?
- 11:33Well, it's, since we're all so hyper aware of the economy right now and we're like looking at our electric bills, there's a section in your electric bill that shows you the things like how much you're spending for the devices or things that are always on.
- 11:47They're doing that?
- 11:47Yeah.
- 11:48So, I've been like, yeah.
- 11:50So, I've been like trying to hunt for the things that are like my NAS drive, things that, so that's what I thought about.
- 11:56I was like… What's your most expensive device?
- 11:58It might be the pool filter, but that's only for the summer.
- 12:03The pool pump.
- 12:04Pool pump, yeah.
- 12:04Yeah, because it goes around the clock.
- 12:07Yeah.
- 12:08Yeah.
- 12:09That's a level of data.
- 12:09I didn't.
- 12:10But isn't that interesting?
- 12:11Like my mind went somewhere completely different.
- 12:13You guys went like.
- 12:14But think about that though.
- 12:15It was very practical.
- 12:16That's like, that's the origination of what we're all talking about.
- 12:18Electricity.
- 12:19Yeah.
- 12:19Always on.
- 12:20Like you're looking at the electric bill, which was like the beginning of an always on mentality.
- 12:24Yeah.
- 12:24Because they used to have light bulbs or they used to not have light bulbs.
- 12:28Remember when they used to have light bulbs?
- 12:31And you.
- 12:32Oh.
- 12:33We're ahead of our time.
- 12:34It would be weird if they're saying that at some point.
- 12:35Tim's podcasting from the future.
- 12:37But when they had candles, you know, it was hard for your eyes.
- 12:40So people would just go to sleep when it got dark.
- 12:42Right.
- 12:42Or you had to smoke a fire.
- 12:44You had to manually keep it running.
- 12:46Right.
- 12:46And so when you got lights, all of a sudden you could work around the clock.
- 12:49You could read or you could do whatever you had to do.
- 12:51They could work in the factories around the clock.
- 12:52Whatever it was, light, electricity brought the ability to always be on.
- 12:57And now half the time you start, I'll say you, Tim, but all of us, I think who are using AI will start a process and then try to walk away because Claude is always on or whoever you're using is always on.
- 13:08And have you noticed, I just did this last night.
- 13:10Do you do this?
- 13:11Do you use AI?
- 13:11A little bit.
- 13:12Okay.
- 13:13So when I'm doing something for the podcast, cause I'm trying to develop a system that makes it a little less of a lift for all of us, because we all have jobs, you know, like we're expected to do things and also do work.
- 13:24I'll leave it running at night because it's going through this really long system of things it needs to do.
- 13:28And I wake up feeling a little ragged.
- 13:32Like it's supposed to be doing this work.
- 13:34I noticed this the past two nights.
- 13:36Yeah.
- 13:36When I get up and I see my computer shell half open.
- 13:38Yeah.
- 13:39Lights still on.
- 13:40Yeah.
- 13:40I feel in the middle of something still.
- 13:42Yeah.
- 13:43I could see that.
- 13:43There's a loop that's not closed.
- 13:45Yeah.
- 13:45Like I didn't go to bed and restart a morning.
- 13:48It's like I restarted in my last day.
- 13:50Yeah.
- 13:50That little crack.
- 13:51It is the crack in the computer.
- 13:52I got to like close that shit down.
- 13:55Yeah.
- 13:55I had a lengthy discussion with this about my therapist.
- 13:57Can you share?
- 13:57Yeah.
- 13:59Sure, yeah.
- 14:00I mean, it was at a time where like my boss was on maternity leave.
- 14:04Hi, Jen.
- 14:05I know Jen.
- 14:06Hey, Jen.
- 14:07And I hope you're having fun as a parent.
- 14:10And it was just like a lot more of an influx of work and I was having to work what felt like constantly.
- 14:16And I had a thing where I would not just close my computer at night.
- 14:20I would just kind of leave it a little open.
- 14:22And I was like, well, I don't want to lose anything.
- 14:24Your place.
- 14:25All the stuff.
- 14:26Yeah, I don't want to lose my place in what's happening.
- 14:28And my therapist was like, what would happen if you just closed it?
- 14:31Right.
- 14:32And I was like, I don't want to.
- 14:35I guess.
- 14:36Let me try it.
- 14:37I was like, I guess nothing would happen.
- 14:39But I had a hard time with it for a while.
- 14:41And I'd have to make a point of being like, we're going to close it all the way.
- 14:45And we're going to like maybe move it somewhere else where I don't see it.
- 14:48Wow.
- 14:50He was kind of just like, why are you doing this?
- 14:52Like, why are you like, you like just close your computer.
- 14:55Why are we struggling with this, Nicole?
- 14:56He would be like, because I leave it open, would be like, oh, I'll watch a YouTube video while I'm cooking on here.
- 15:02But then like all of the tabs would still be there.
- 15:04Yeah, the work.
- 15:05I'd still kind of see them.
- 15:06And then before I knew it, I'd be like, oh, well, I'll just answer this one thing really quick.
- 15:10Oh, boy.
- 15:10That would catch me and be like, why are you doing this?
- 15:13Yeah.
- 15:13Work right now.
- 15:14And I was like, well, it's just one little thing.
- 15:16It's just one little thing.
- 15:17It's like our whole office can come home with us.
- 15:20Yeah.
- 15:21Is the other truth.
- 15:22And I've done the exact same thing where it's like, oh, well, my work will be on this browser window and I'll open this new browser window for Netflix or whatever.
- 15:28It's like different.
- 15:29It's not the same.
- 15:29Yeah.
- 15:30It's like I'm not even at work anymore.
- 15:32I will say probably the most freeing I have felt in life was when in 2008, when there's the crash, I had an office over in the Jackson building, crosstown, well, blocks over.
- 15:47And I had two office mates.
- 15:50Both of them were impacted heavily.
- 15:53And so one was moving back home with their parents in Winston-Salem.
- 15:57The other one was moving to Utah.
- 15:58And I'm like, well, I don't want to.
- 16:00with the bill for this big office by myself.
- 16:02So I moved my office home and having access to my stuff actually was
- 16:16Surprisingly freeing.
- 16:18You would think, yeah, well, it was, I didn't have a laptop at the time.
- 16:21I had a desktop computer.
- 16:23And so anytime I had to work, when I was at home, I had to like drive down to my actual office to do the work.
- 16:30And you would think having that separation felt better, but it actually it was the access because
- 16:37What would happen when my office, when my computer was at the office, is that I would get this buildup of all these things that needed to be done.
- 16:44And so there was this pressure.
- 16:45I would constantly feel this sense of pressure and like, oh, my God, I just thought of another thing I have to do.
- 16:52And so then when I would get into the office, there was just a...
- 16:56just a never ending to do list of things.
- 16:58But when I moved my office home, I was able to actually knock off a little task here and there.
- 17:03The thing that you're trying to get away from, I would do it.
- 17:06But then I also had this like, that's done.
- 17:10I had this like the sense of accomplishment.
- 17:12And then when I got into the office, I was able to have conversations with my office mates.
- 17:19And- Interested to hear your wife's perspective on the shift.
- 17:24Well, we weren't married at the time, so this was pre, this was 20, what was this, maybe 15?
- 17:29Did you ever live?
- 17:30I guess this is...
- 17:31This is 08, so this was, what, 22 years ago?
- 17:36No, not 22 years ago.
- 17:3712 years ago.
- 17:3912 years ago.
- 17:40Interesting.
- 17:40Are we not mathing right?
- 17:42No, it's more than that.
- 17:4326?
- 17:4426.
- 17:44I hate doing math in public.
- 17:46My 10 is 16.
- 17:47I don't math in public.
- 17:49Yeah, so that's 26.
- 17:50Don't even try.
- 17:51And then another six.
- 17:54So 16 years ago.
- 17:56We got it.
- 17:57We got there.
- 17:57The calculator.
- 17:58Yeah.
- 17:58Designers and math.
- 18:00That's going to be another thought.
- 18:01Designers and spelling too.
- 18:02Designers and spelling.
- 18:04Oh my God.
- 18:05That's what it comes down to, right?
- 18:07Like this isn't my job.
- 18:08I don't try.
- 18:09I just kind of space out until somebody else finds the answer.
- 18:13Oh, you got there.
- 18:14I was almost there.
- 18:15You're right.
- 18:16Yeah, but you got it.
- 18:17Well, it's funny.
- 18:18I see that happen a lot where when you do that, you check out, like, they'll get there.
- 18:21And like, and then you're like, yeah, that's it.
- 18:23And you're like, wait, that's not it.
- 18:24Yeah.
- 18:25I'm like, wait.
- 18:26Well, it's interesting you have a different experience because I relate to Nicole in this.
- 18:29Yeah, I can relate to that.
- 18:30Because I have a serious issue with, I have a tab mania happening on my computer.
- 18:35Yeah.
- 18:35I don't want to lose my place.
- 18:36Yeah.
- 18:36What I was looking at, what I was into, because it's never done.
- 18:39It's hard to get pulled out of it.
- 18:41Right.
- 18:41Because you don't get to a finite point.
- 18:43Right.
- 18:43Yeah.
- 18:44And in marketing, I don't think the work is ever done.
- 18:46That's crazy.
- 18:47It's literally never done.
- 18:49It's like climbing a mountain that just keeps moving.
- 18:51Like the summit keeps moving up and you just keep climbing and it's like, we're almost there.
- 18:55And you'd wake up the next day and the mountain summit's higher.
- 18:58I wonder how much of this, I'm not a historian, although I pretend really well, the 24 hour news cycle.
- 19:06I think when I imagine how we consume media now, even things like news,
- 19:13versus how we used to, it felt like there used to be a deadline and then you would have a break and then there would be another deadline, maybe in a day or a week or whatever.
- 19:22And you could sort of figure out, okay, I need to deliver this much by this time.
- 19:27And maybe it was more than one day's worth of news.
- 19:30Maybe you needed to do a week's worth of news and then you pace it, you drip feed it, you know, but.
- 19:36These days, it just feels like it's always on.
- 19:40And even if I want to enforce for myself or defend some boundaries on my time, there's always going to be somebody who's willing to do it for cheaper, do it faster, do it in the middle of the night.
- 19:53Cheaper, faster.
- 19:54And that's hard.
- 19:56It's the Reggies who get the relief from doing it all the time, who don't have a family.
- 20:00And then we get killed because we're like, no, we're going to make some boundaries.
- 20:05And the other people are like, I have no boundaries.
- 20:06I'm going to do everything.
- 20:07It's interesting because I do, to some extent, get what Reggie's saying.
- 20:10I feel that.
- 20:12I get the like, because what drives you to do that is that feeling of like accomplishment.
- 20:16Yeah.
- 20:17You knock something off your list.
- 20:18Good.
- 20:19Like I did that because of stress, but because it felt good to like do things and go in the next day being like, I'm not a dopamine hit because you actually.
- 20:27Yeah.
- 20:29Yeah.
- 20:29But that is it.
- 20:32But also you didn't, you didn't have your wife there and she had Alex there.
- 20:35So Alex was the one giving you the reminder to.
- 20:38Why is he talking?
- 20:41I will say this though, I feel like if you do lean into that sort of way of life, like having your computer and you know, like if you have a little window and you go and knock something up really quick, like I'll do this at home sometimes, we'll finish dinner and instead of...
- 20:57Like the kids will go off and get their little last little half hour tablet time.
- 21:02I'm like, well, while they're doing that, I'm going to go edit these three or four images or I'm going to knock out that SOP or the SOW and I'm going to, you know, get that off my list.
- 21:12So tomorrow is not as big a lift.
- 21:15But the importance is for me, the balance is making sure that I take ample like breaks.
- 21:20You'll see these guys know me.
- 21:22Like I don't just sit at my desk for hours and hours.
- 21:24I'll get up and go and talk and have a conversation with someone.
- 21:28I'll come over and bug one of my partners and like...
- 21:32That's really important because that gives me a bit of my life back.
- 21:35Like that's the thing that that's the balance.
- 21:38That's how it works.
- 21:38For me, I want to go home and give quality time.
- 21:41I don't want to be.
- 21:42So you don't want to give quality time to me?
- 21:43It's not you.
- 21:44Wow, Tim.
- 21:46Wow.
- 21:46It sounded bad.
- 21:47But if I go home having not completed what I needed to do for the day and I have to do it at night or during dinner or something, that destroys my personal...
- 21:59The tabs are open on my computer and they're open in my mind.
- 22:02And I can't close the tabs until the thing is done.
- 22:05And I think...
- 22:05I don't have the ability or the way of being that you're describing, Reggie, the ability to like pop into a little bit and pop out.
- 22:13My brain, once I'm in it, it's with me until it's done.
- 22:16And I'll talk weeks at a time.
- 22:18I'll be chewing on the same problem.
- 22:21Like a psychopath.
- 22:21You just go into the dark place and you just stay there.
- 22:24That's so funny.
- 22:25You're only coming out, you're only acting when you come out.
- 22:26You're like, yeah, I'm here.
- 22:28Yeah.
- 22:28That's so funny.
- 22:30Because I'm the 55 year old who's learned those lessons.
- 22:33Because I've been on the verge of burnout.
- 22:35And I think it was because I was in those places.
- 22:37And I find that...
- 22:39I don't ever want to be burned out again.
- 22:41I think burnout is scary.
- 22:43And if it's your livelihood and it's like, what am I going to do if I get burned out on this?
- 22:47And I've talked to friends a lot about burnout, which is where you went initially with this always on top of there.
- 22:53I think, yeah, I'm there right now.
- 22:55And it's it's hard when you're like, what else am I going to do then?
- 22:58I can't just like become a dentist.
- 23:00You know, it's like important though, is the like finding things outside of your work that like give you that sense of accomplishment.
- 23:07Yeah.
- 23:08But it's harder to get those.
- 23:09It is.
- 23:10With your work, you're like, well, I already know.
- 23:12I already know these things.
- 23:13I already know how to get there.
- 23:14But with something new, it's like, it's going to take me so much harder and longer.
- 23:19To get to a point where I have the same satisfaction.
- 23:21I'll also say when you think about when you're doing work, how often you're expected to do work, what times of day you're doing work, smaller tasks feel like things that are easier to, like you say, knock out real quick.
- 23:34But I feel consumed with bite-sized pieces of information from every angle.
- 23:40And the only time I really feel like...
- 23:43I've gained something or like I am better off for having consumed that piece of media is when I can sit down and like read something long form.
- 23:50Or I can devote my energy to like watching a full movie, let's say.
- 23:53Right, right, right.
- 23:54Which used to get a bad rap, but now that feels like, look how much attention I have tonight.
- 23:58I'm going to go on vacation.
- 24:00It's like a two hour vacation.
- 24:01Yeah, but I don't feel, I'm just constantly trying to skim the right information off of a headline or a Pinterest pin.
- 24:09Oh, I know.
- 24:09God.
- 24:10Like, what's the top superficial layer that I can just sort of borrow for a minute?
- 24:14Can you imagine a world where before we had all the technology and all the constant influx of content and information?
- 24:22Can you imagine if the only like influx of content you got was when you turned on your CRT tube television set and listened to the news for 10 minutes or watched a show?
- 24:36I'm going there, Reggie.
- 24:38I'm there right now.
- 24:38I know, right?
- 24:39And then you turn it off.
- 24:40I have one house phone.
- 24:41And there's nothing.
- 24:42Yeah.
- 24:42And there's one rotary dial phone.
- 24:44People are watching this.
- 24:45They're like, those old guys.
- 24:46And you leave the house and you walk up the street to see the neighbors and you don't have a phone on you or anything.
- 24:52Okay, let's go there for a second.
- 24:53Oh my gosh.
- 24:53How many conversations were you having simultaneously in that period of time?
- 24:57In that era?
- 24:59None.
- 24:59You were having one conversation.
- 25:02So when they introduced a voice message.
- 25:04But you've got a person on either side.
- 25:06Like you may be in a group, right?
- 25:08That's a group speak or whatever.
- 25:10But you got either a piece of mail that you had to respond to.
- 25:14Right.
- 25:14Or you had a message.
- 25:15If you had a message machine, which came later.
- 25:17Right, right, right.
- 25:18And then you had the person you were talking to on the phone or in person.
- 25:21Yeah.
- 25:21That's all you got.
- 25:22But only when you're in your house.
- 25:23You didn't, once you left your house and you drove your, your Ford T whatever.
- 25:30Or jalopy.
- 25:31Your jalopy over to your office.
- 25:34Or strong carrots.
- 25:34Yeah.
- 25:35Like you were free.
- 25:36How far Mary's going back?
- 25:37Nobody was all you.
- 25:38How old is Reggie actually?
- 25:42I remember horse drunk.
- 25:44I'm 55.
- 25:45I've got no shame.
- 25:47But really, you had those little vacations between every stop.
- 25:50Yeah.
- 25:51Driving to work was a little vacation and you got to figure things out.
- 25:54Yeah.
- 25:55Going to dinner was a vacation.
- 25:57You weren't always scrolling trying to catch up.
- 25:59But oddly enough, they say people didn't live as long then.
- 26:02They live longer now, believe it or not.
- 26:05But that's because maybe advancements in medicine.
- 26:07There's a lot at play.
- 26:08There's a lot.
- 26:09It's good for you.
- 26:09Connection.
- 26:11But it's interesting because all of those things still exist.
- 26:14Oh, yeah.
- 26:15Yeah, yeah.
- 26:15You could totally disconnect.
- 26:19How do you... What Mary was saying in that people expect you to get back to them.
- 26:23They need to shut them.
- 26:24You literally will... Yeah.
- 26:27I mean, I think everyone would like to tell everyone that.
- 26:29Like, just stop.
- 26:31Like, no.
- 26:33But there is this automatic offense if you don't get back with somebody.
- 26:37You're not...
- 26:38I'm sure that goes on the LinkedIn, like, supercut clips.
- 26:42Maybe that'll be your quote for this.
- 26:44But, like, if there was a way... And I remember someone doing this where they had an autoresponder that said something about...
- 26:51what they were deciding to do with not always being on, that would give someone an expectation as to when they would respond.
- 26:56Right.
- 26:57Or with how long the email would be.
- 26:58I think it was called the six word email.
- 27:01Yeah.
- 27:01Oh, interesting.
- 27:01They would respond.
- 27:02Every response would be only six words or less.
- 27:05Oh, yeah.
- 27:05But I'm wanting to do this experiment with, like, how can you restrict your device use?
- 27:13Like, can, and I know now there is a trend with really young people to get dumb phones on.
- 27:19Oh yeah, I've looked at them.
- 27:21Yeah.
- 27:22To stop this always on.
- 27:23So who's telling us this is the way it should be and this is the way everyone will like it for ever and always.
- 27:29When you already see the trends start shifting and they're still giving you a load of bullshit on YouTube and all these platforms because they're telling you everyone wants this constant stream.
- 27:38New content, new platforms, new frameworks.
- 27:40Everyone wants this.
- 27:41You're the master of your own domain.
- 27:43Here's the thing.
- 27:43And they're doing it, but they're all doing it simultaneously, which is how movements succeed.
- 27:47We can't do it because
- 27:49our group oh I do it oh yeah I would love to hear how you do this because our group doesn't do it together they're like why did you get my text why didn't you send me an email back you know I don't do that to you guys I like have my phone set so that there are like specific times that it switches to personal yeah sleep oh yeah that's good you have a focus mode and I said it specifically
- 28:13Personal time starts like as soon as I wake up and then it goes until 9 a.m.
- 28:18Sorry.
- 28:19Nice.
- 28:19And it goes back at like 6 p.m. And I have it set so like it doesn't show me any notifications from work.
- 28:25I have, sorry, texts from people that I work with blocked until that time.
- 28:29And so then if it comes in and I switch it, I'm like, I didn't see it.
- 28:33That's a great boundary.
- 28:34And that's a great regimen too.
- 28:36Yeah.
- 28:36I'm like, I'm sorry.
- 28:37I didn't see it.
- 28:38That's similar to what I do.
- 28:39Like, so like you were saying you have a hard time starting something and just being able to leave it in this unfinished place.
- 28:45But what I learned is that you have to.
- 28:49You have to be comfortable with leaving things unfinished, knowing that you'll come back to it.
- 28:54And that's the muscle that I've built up because I've realized oftentimes stepping out and doing something for myself, whether it's going to like watch a show or...
- 29:05Going and working out with you or having a conversation with a friend.
- 29:10When I come back to it, I feel like I have more resources.
- 29:14I feel like I have, I am, my synapses are firing a bit faster and I can get to the finish line a bit faster because I've had a break for myself.
- 29:23But if I chew and chew and chew on it, I feel like there's, at some point, I am not making as much progress.
- 29:30And so there is this, you know, law of diminishing returns at play where I'm working, working, working hard, but I'm getting less done.
- 29:38But I come back to it after a break and I'm like, bam, done.
- 29:42But all minds don't work the same.
- 29:44Like, no, they don't.
- 29:45Like, it's like I had to build that memory.
- 29:47I had to build that muscle up.
- 29:48Don't get me wrong.
- 29:49It wasn't like I immediately done that.
- 29:50I just realized that.
- 29:52If I didn't take a break, I would get burnt out.
- 29:56And burnt out scared the fuck out of me because it's my livelihood.
- 30:00And so... Well, especially with something like, I mean, design is this way, but design is much more, in my opinion, fit to function.
- 30:07Like design is not purely creative expression.
- 30:10It's creative expression that we use for commercial purposes, but something like...
- 30:14You are an artist.
- 30:15I know that you, whenever you talk about photography, Reggie says commercial photographer.
- 30:19So people know that he's got the range, but the work that you produce is creative expression.
- 30:24Like you're noticing something, you were asserting a new point of view on the world.
- 30:30And I think that in particular, if you get burnt out, your vision diminishes increasingly.
- 30:36Meanwhile, if you're trying to analyze something or you're trying to crack the code on something, it feels like if I put it down, it's like reading a book.
- 30:46You have to start over almost when you come back to it.
- 30:48Yeah, I have to like back up and redo it over and over again.
- 30:51It's like, exactly.
- 30:52It's like putting down a good novel that you haven't read for like two or three weeks.
- 30:55You have to read like a few paragraphs back.
- 30:57I didn't stop at the chapter.
- 30:58To remember where you were.
- 30:59I stepped midway.
- 31:00Yeah, yeah.
- 31:00So, you're like, wait, what?
- 31:01Yeah, it's like trying to watch The Witcher again after it's been off TV for like five years.
- 31:07And you're like, I don't even remember what happened.
- 31:09So I'm saying like, what if a brain doesn't work this way where you have to find a stopping point?
- 31:15What if that reduces my effectiveness in this world and that makes me less successful?
- 31:19I know that's a good point because I know myself like I feel that I don't know how to just eject out of a task.
- 31:28And my wife gets on to me, gets on to me about this all the time is that I need to get something to a stopping point to where I can turn it off and then come back and it's in the right spot.
- 31:39Right.
- 31:40And this would all be a non-issue if we weren't trying to get so much done in a single day.
- 31:45Right.
- 31:46All the time.
- 31:47Totally.
- 31:47Like you could be that guy who's like, I go away for three days.
- 31:51I'm in love with my work.
- 31:52I don't talk to anybody.
- 31:53And then I come back and I'm fully present with my friends and family.
- 31:56And people used to do that.
- 31:58You hear about the old, the masters would get like caught up in their workshop and you wouldn't see them for a time because they would become...
- 32:04obsessed and I don't know whether that's healthy or not but it definitely feels like some of my work would benefit from a little escape be in the work and then eject and be in reality but it's just too much sometimes I'll spend so long on a project and I feel like I'm just moving moving things around on a screen for hours and hours and hours and days and then I'll take a little break and I'll come back and be like oh
- 32:29Yeah.
- 32:30Yeah.
- 32:30See, right.
- 32:32Like, and I'll take me two seconds and I'm like, why did it take me so long?
- 32:34Maybe it depends.
- 32:36So you're speaking my language.
- 32:37I think it really depends on maybe the task.
- 32:39And like Tim says, you're mine.
- 32:41Like if you're the kind of person that thrives on getting to the ultimate stopping point, not just like an intermediate stopping point, like you need to get to a very definitive place where you know that you can walk away from it and the world's not going to come to an end.
- 32:56And so you can come back to it and pick exactly right back up where you left off.
- 33:00Some people probably have to operate that way.
- 33:03And I think that in our world with technology, there's a continuity of memory and progress.
- 33:12In ancient times, life would end for a master or some really high level thinker and would have to restart with someone new to the, they would be trained, but they couldn't fully own that person's experience.
- 33:26Right.
- 33:26because the person's level of intuition, they would have to restart and build their own intuition, build their own experience.
- 33:32And that would reset every hundred years because people would die.
- 33:36But when you have an AI or computers to log information and to hold it, nothing can be forgotten.
- 33:45We underestimate the power we have in our ability to forget.
- 33:49We think it's bad.
- 33:51I'm great at forgetting.
- 33:52I forget all the time.
- 33:53Yeah, you forgot my party on Sunday.
- 33:55Right, and there's something that is part of it.
- 33:59There's part of relearning a lesson in a different way, but there's also...
- 34:04I'm so sorry.
- 34:05I didn't even miss it.
- 34:06What was it?
- 34:06I really hurt Reggie's feelings, and I feel a lot of shame about it, and he's going to keep torturing me with it.
- 34:12That was my last torture.
- 34:14That was it.
- 34:14I don't believe you.
- 34:15I promise you.
- 34:16I promise you.
- 34:17I deserve at least three more and then we'll be done.
- 34:20No, no, no.
- 34:20We're done.
- 34:21I'm sorry.
- 34:21The power of forgetting.
- 34:22I think we've developed it as a bad trait.
- 34:26And I think that there is the power of the human mind to get the piece of their memory to stick and to lock in is proving a path for them.
- 34:37And it's unique to each of us.
- 34:38If someone's constantly reminding you of something, they're controlling your mind because they're giving you a path to remember.
- 34:45Right.
- 34:46Right.
- 34:47our logging, your being has more than just your brain.
- 34:51It's not just your brain's filing system.
- 34:52There's an internal gut system that's working.
- 34:55And when you remember something, it's because you need to remember it.
- 34:58When you forget something, it's usually because you don't need to remember it.
- 35:02Not so much in this world where we're at now, because there's so much going in, it's hard to say what it is you need to remember and not remember.
- 35:09But on an intuition level, if you're remembering something, it's because you're chewing on something and that is more fuel to that unique fire you have to progress.
- 35:18But if something is always reminding you of what happened here and what happens there and don't do this again and don't do that again, you're in a web of no options because you're like, I tried that, tried that, nothing works and you're locked.
- 35:31It sounds like you don't you lose that possibility ceiling, you know, like you you start to be held down by like, oh, yeah, that didn't work.
- 35:39And I think it leads to burnout, not being able to forget.
- 35:41Do you know what I think about a lot that I think you would particularly appreciate?
- 35:44And it was actually a comment on TikTok.
- 35:47I think about a lot, but it was somebody saying, like, I want to do something like this, but it's going to take so much time.
- 35:53And the person commented and said, the time's going to pass anyway.
- 35:56Yes.
- 35:57Oh, yeah.
- 35:57I love that.
- 35:58I like that.
- 35:59That's really nice.
- 35:59I love that.
- 36:01It sounds like when you were saying that there's someone that's always bringing you back to the thing, just reminding me of like a significant other.
- 36:10And that's what like partners do.
- 36:11They'll like remind you of that thing.
- 36:13It's like, remember and blah, blah, blah.
- 36:15And you get coming back.
- 36:17But one thing I was going to say is the ability to forget also can be a protective device.
- 36:23Because like for trauma, our minds are able to block out things that happen that were traumatic.
- 36:30And we don't want to be remembering them all the time.
- 36:33Right.
- 36:34I mean, this was my same argument when we had the discussion about photography.
- 36:37Yeah.
- 36:37That once the brain locks onto an external memory.
- 36:41Yeah.
- 36:42Except instead of an experienced memory.
- 36:45Our experience that we have is unique to us.
- 36:48Like it comes from sources that no one else can match.
- 36:51But when though, and this may be why the news cycle started going 24-7, is the control is easier when you're constantly inhibiting someone's own vision, own journey.
- 37:02Yeah.
- 37:02You're hijacking.
- 37:03Hijacking their pathway.
- 37:04Oh, my God.
- 37:05And you're making little hyperlinks to brain patterns that they are not developing.
- 37:09It's being developed for them.
- 37:11And so you start to create a groove in society that it's hard for them to jump out of because you're an outsider.
- 37:17You don't answer texts in time.
- 37:19You're not getting enough done.
- 37:20Like there's all these threats.
- 37:22How cool it would be to measure the brainwaves of someone from that original time when we're talking about before all the tech and constant stream of content to somebody now, like maybe even a Gen Z or who just has this all the time influx of stuff.
- 37:38I wonder if our brains are even...
- 37:40So different.
- 37:41We have definitely adapted to the level of noise in the world.
- 37:45Even if you take that at its most basic level, there are probably buzzes and frequencies in this room that we've just decided to tune out at some point in our past that someone from the past would probably say,
- 37:59Oh, what is that?
- 37:59Why does it make you so interesting?
- 38:00It reminds me of that movie.
- 38:01What's that movie about the djinn or the genie?
- 38:033,000 years.
- 38:04Oh, 3,000 years of longing.
- 38:05Oh, with Tilda Swinton and Idra Elbis.
- 38:083,000 years of longing.
- 38:09So he comes back.
- 38:10He's a djinn.
- 38:11He comes into her world and he's like wrecked by the amount of frequencies that are happening.
- 38:16Yeah.
- 38:17All the radio waves and the sound, everything that's happening.
- 38:20He's like tortured by this.
- 38:21Absolutely.
- 38:22I think that that would be the case.
- 38:24But I think that we, particularly younger people, have adapted to the amount of content that's coming at them.
- 38:30And I do feel like that, you know, they're...
- 38:33There are critiques of younger generations.
- 38:35There are always critiques of younger generations.
- 38:37If you're younger and you're listening to this, fuck them.
- 38:41You are fine the way that you are.
- 38:43Everything that they say about you that makes you feel bad about being Gen Z or millennial, whatever it is, give it 30 years and you'll see the strength in it.
- 38:51You are adapted for a new era.
- 38:52We've said fuck a lot on this episode so far.
- 38:54No, this is going to have to have a special piece.
- 38:55This is a fuck episode.
- 38:56I'm just...
- 38:57The fuck-pisode.
- 38:59Remember, millennials had the same shit.
- 39:01We're the kids who got the participation trophy.
- 39:03We were snowflakes.
- 39:06And yeah, that manifested some weird ways in the world.
- 39:08But we had to become what we needed to be to survive in this world.
- 39:14And our parents were trying to set us up to be those people.
- 39:17And I think that these days, one of the necessary coping skills you have to develop is how do I deal with all this noise?
- 39:25And I don't think parents have got the code figured out, nor do they ever.
- 39:30No offense.
- 39:32But I think you're seeing a lot of really interesting coping skills being developed.
- 39:37I look forward to learning.
- 39:38That's a really good point.
- 39:38I'm glad you brought that up because something you said just triggered that.
- 39:41I was trying to think this whole time about an experience before screens, before this always on that we're experiencing.
- 39:48And I remember my dad as a child, he was in the ministry and he was always on.
- 39:54When you were a child or when he was a child?
- 39:55No, when I was a child.
- 39:57He was a baby minister.
- 39:59And now it's in his podcasting from the past.
- 40:01Did I say when he was a child?
- 40:02When I was a child.
- 40:03My dad as a child, I think is what you said.
- 40:06In the 80s, my dad was in the ministry and he was always getting called to like a nursing home or a hospital or to pray with someone.
- 40:14And he literally spent very little time with us as kids because he was always on.
- 40:19He didn't have a cell phone or all these things that we blame for always being on.
- 40:24My dad was a detective and it was the same thing.
- 40:25Like you get called to a scene.
- 40:27Right.
- 40:27Like, well, I got to be traumatized.
- 40:29There was no personal hours in that line of work.
- 40:33And probably doctors.
- 40:34Yeah.
- 40:35ER.
- 40:35Yeah.
- 40:36I mean, maybe all doctors, the ER doctors.
- 40:38I've been watching the pit and it's like, talk about always on.
- 40:41Right.
- 40:41So it's not, I was trying to connect to maybe the human experience.
- 40:45Like we're not dealing with something that's new, even though the technology changes and is new.
- 40:49We're not dealing with a fight or a struggle with something that's new in the human experience.
- 40:55I agree with you that it's always been the case that things were accelerating.
- 40:59People were expected to be more available more often, but because our technology has gotten better, it's this instant gratification that's expected to happen.
- 41:07And there's a great quote.
- 41:08I'm going to butcher it.
- 41:10We'll send it.
- 41:11We can put it on the screen, but it's something like.
- 41:14we are a paleolithic biology with, I'm gonna, anyway.
- 41:21That's not great.
- 41:22The point is that our biology, I have to read it off my phone every time because I haven't taken the time to memorize it.
- 41:29Because it's a surface level.
- 41:31It's a little tidbit that I absorb.
- 41:32I was like, this really made an impact on me, but for some reason I can't memorize the words.
- 41:36Basically the point being that we have old school biology that can't evolve as fast as our technology or our industry can.
- 41:43So things are picking up.
- 41:45We are adapting our world faster than we can adapt our bodies and our neurology.
- 41:51And so we're just not keeping pace with our own ambition.
- 41:54And that will be the death of us.
- 41:56Maybe it's the burnout.
- 41:57Yeah.
- 41:59I will say I'm really fixated on this topic.
- 42:01This has been huge for me.
- 42:03I mean, since before I quit my full-time gig at an agency in 2023, but certainly even before that,
- 42:10I think one of the tools we can use to get ourselves out of this hole that we've dug is ritual.
- 42:17And I mean that culturally, like observing the same festival days or celebration days and intentionally taking days off where we can celebrate and be together, observing milestones and marking them with experiences that can outweigh the traumatic experiences that your brain is trying to offload, put more joy into the system.
- 42:39And even things like I have friends, I'm an artist, I have friends who are artists and we make fun of the artist's way because it's kind of kitschy, but it can be a very valuable practice just to build a daily repeated thing that you do on purpose to tap back into yourself.
- 42:55And yeah, it helps you process, it helps you...
- 42:58manage the inventory, so to speak, in your brain.
- 43:01I've seen a lot of content online about famous authors and their daily habits.
- 43:05I just read Bird by Bird by Anne Lamott, recommended to me by Jen Mayer, who was on a previous episode, and she talks about the craft and the practice of writing is returning every day.
- 43:17And just doing a little bit.
- 43:19Small assignments.
- 43:20Make it small for yourself.
- 43:21And you might accidentally do a big assignment.
- 43:23And you might accidentally love what comes out of it.
- 43:26But you don't have to force the whole thing.
- 43:27Just force the first word.
- 43:29We're going to show up for ourselves today.
- 43:31Love that.
- 43:31When you were talking, I was like remembering, there was a point at which, this is maybe when we first started working together.
- 43:38Nicole and I, my agency previously hired her out of college as a designer.
- 43:44And this was in a time in my life where I've spoken about it before, where I was having like a midlife crisis, I guess, or an enlightening experience.
- 43:50Oh, before?
- 43:51That was before now?
- 43:52Yeah, well, maybe it continued.
- 43:55Maybe it's more like a season.
- 43:56I'm having my own midlife crisis.
- 43:58I don't know.
- 43:58Did someone ever tell me that midlife crisis can last like 15, 10, 15 years?
- 44:03Oh, yikes.
- 44:04That's terrifying.
- 44:05But I mean, I would always have existential crisis around my job, the things I was doing, my career.
- 44:13And I would come back to this moment of trust in myself that I would know what to do when the moment came.
- 44:22And I don't know where I developed, I know where I developed this, actually.
- 44:25There's actually a verse in the Bible that says, don't worry about what you will say.
- 44:28I'll let you know.
- 44:29I'll give you the words to say when it needs to be said.
- 44:31And so I had this intuition in myself.
- 44:34And I don't see that as like a, I mean, it could be like channeling.
- 44:36But there is a piece of you that I believe was put there.
- 44:41on purpose and that you have what you need for the experience you're going into.
- 44:46And I think now, especially with AI trying to prep and to be that person, trying to extrinsically be that person instead of intrinsically trusting you already are, we've developed this fear that we're not going to have what we need.
- 45:01We're not going to be who we need to be in the moment when it arrives.
- 45:05Like, I'm not going to know enough.
- 45:06I'm not going to remember this or I'm not going to do this.
- 45:08And so we try to, we're trying to like pack it all in instead of being light, traveling light and trusting that you're walking in the path where you'll have what you need when you get there.
- 45:16Right.
- 45:17Like it's destined for you.
- 45:18It's so funny because that made me think of a Bible.
- 45:21I don't know if it was a Bible verse, but something definitely from my earlier days of Christianity was the let go, let God.
- 45:29Have you heard this before?
- 45:30Take the wheel.
- 45:31And seriously, Jesus, take the wheel.
- 45:33Yeah, like seriously, it got me through a lot of things when I was younger because you get pushed right up to this pressure point and then you didn't see a way through and then you relax and you think about that.
- 45:47Let go, let go.
- 45:48And then somehow this opening would hit.
- 45:52That's so interesting.
- 45:53And they say that we project onto other people's experience.
- 45:55Yeah.
- 45:56And you put a lot of manufactured fear into what if this happens?
- 46:00Yeah.
- 46:00And it's like putting fear into the future and taking it on presently.
- 46:04So you're like, oh, that happened to them.
- 46:07If that ever happened to me, I would feel terrible and I would hate this and I could never do that.
- 46:11And so you create this shell around yourself to protect you so that that never happens.
- 46:16But what they say in a lot of psychological and studies about therapy is that you going through it is a very different experience than watching someone else go through it.
- 46:26You have what you need to go through the things you go through.
- 46:29And you have to trust that or else you'll be protecting yourself from every single thing that's about to happen in your life.
- 46:34And those other suckers didn't have the resources.
- 46:37I mean, no, they do because everyone is born with this built in them.
- 46:42They are prepared for what they're about to travel.
- 46:45through what they're about to travel through.
- 46:47There's another Bible verse, like something to the effect of God won't give you more than you can bear.
- 46:53Yeah.
- 46:53So there's something to the idea that regardless of how hard, like when you think, I mean, I think about it myself, like we had a kid with cancer.
- 47:07That was a big fucking deal.
- 47:08And when you think about it, like when I think back about it, I'm like, how did we get through that?
- 47:14And I think about it, I'm like, you can't imagine having to go through that.
- 47:16Right.
- 47:17I was like, and then I was the only person providing all the income for my whole family during that time.
- 47:23And so I was just like, but we did it.
- 47:25We got through it.
- 47:26Like we, I...
- 47:29I had something in there and my wife had something in there that came out that was what we needed in the moment and we got through it.
- 47:37And now it's like it's never happened to some degree.
- 47:39Yeah.
- 47:40There are studies about the streets that got bombed during World War II.
- 47:43And it came out in this book called The Happiness Advantage.
- 47:47And they, what came out of this atrocious event brought a level of happiness and community to that group of people.
- 47:56They came out psychologically stronger and more connected than they were before they got bombed.
- 48:01I mean, we lived that in a way in Western North Carolina.
- 48:05With Helene, yeah.
- 48:06Yeah.
- 48:06We definitely came out stronger on the other end.
- 48:08And you've got a million stories about people who maybe, maybe not knew their neighbors before the storm.
- 48:14But now they know names and they can.
- 48:17They hang out together and they've created this culture of friendship within their communities.
- 48:22That's good.
- 48:23So many great stories like that that came out of Helene.
- 48:25Specifically because when you're thrown into this scenario where you're scared and you're lacking resources, it drives you to seek better.
- 48:36Resources and connection, like connection is one of the most important and calming things when you're going through some kind of strife.
- 48:42And so I've heard, I heard a lot of those stories, as you know, because I was working on a project where I had to interview people, communities were, and there were those stories where somebody didn't know their next door neighbor.
- 48:53And come on, I, I'm not trying to judge people, but.
- 48:56Reggie would never.
- 48:57I'm like, are you kidding me?
- 48:59Like you have somebody living in a building right next to you for years and you barely know who they are.
- 49:06I would push back a little because I think we're meant, we're expected to know so much.
- 49:11Sometimes I don't learn.
- 49:13things intentionally just because I have a lot that I have to hold in my head.
- 49:16Yeah.
- 49:16And so I'll be like, unless they become a natural part of my life, like I'm seeing them on a regular basis or I intersect with them a lot, I'm not going to log that into my head because I have too much going on there and I don't need to have to remember.
- 49:28And then the expectation that I'll remember them.
- 49:30Oh, that.
- 49:30But here's the thing for me is like these are people that are in your safety zone.
- 49:35How often do you see your neighbors?
- 49:36I never see my neighbors.
- 49:37I think you and I both have a little bit of what I'll call, for me, like small town trauma, where it's like I'm expected to know everyone and remember their kids' names and know what school they go to.
- 49:46And they're going to be surprised when I don't and disappointed and I'm supposed to show up this way.
- 49:50I wonder if there's a little preacher's kid trauma.
- 49:53Oh, maybe.
- 49:54I have a question.
- 49:55You brought up connection.
- 49:57Mm-hmm.
- 49:58And I was thinking about always on and about how in my world that has typically come through email, Slack, I don't know if you all use other tools like that.
- 50:08And sometimes text messages.
- 50:09Although I think that with the advent of some other technology, texting is falling by the wayside for professional, like between colleagues at work.
- 50:19I still text my clients.
- 50:21I made the mistake of texting Mary last night.
- 50:23She's like, oh.
- 50:24He was like following up on those invoices.
- 50:27And I was like, it's 930.
- 50:28And then when I texted Nicole at like 11.
- 50:30I was like, I'm so sorry.
- 50:32I was like, why is Tim texting me?
- 50:34Why is he texting me?
- 50:34I'm so sorry.
- 50:35But I was like actively working on something else.
- 50:38You were working?
- 50:39I was like in a side.
- 50:40I thought I was interrupting you with Alex watching a show or something like that.
- 50:44I was like too many times in the dome.
- 50:47Now I don't feel so bad.
- 50:49I thought I was interrupting chill time.
- 50:51No, it should have been chill time.
- 50:52I think I was in the bath actually.
- 50:55See, now that multitasking my relaxation time.
- 50:58You were in the bath on the laptop?
- 51:00Oh, I'm fast and loose, baby.
- 51:02Oh my God.
- 51:03It's tech.
- 51:04That is an oxymoron.
- 51:06You're supposed to be relaxing, not working.
- 51:08Wow.
- 51:09Or whatever.
- 51:10But I can remember late night.
- 51:12We don't worry about the computer.
- 51:13We're worried about you taking bath time.
- 51:16Oh, yeah.
- 51:17I'm going to say I had a relaxing working bath.
- 51:20Relaxing working bath do not belong in the same setting.
- 51:24It's like my anxiety.
- 51:25I get so tense that it's like I need to be in the bath to balance it out.
- 51:30Is that your safe place?
- 51:32Is that like footballers?
- 51:33They're like, how do we protect ourselves from ramming into each other?
- 51:37Let's put a helmet on.
- 51:38Yeah.
- 51:38And then we keep ramming each other.
- 51:39Keep ramming each other.
- 51:41Literally the same.
- 51:42Let's work in the bat.
- 51:43I can keep working even though my level's here.
- 51:46I mean, it's a performance thing, right?
- 51:48It's like, well, I want to perform at the peak.
- 51:49So how do I adapt my world to make it work for me?
- 51:52But the point I was trying to make or the question I was trying to pose
- 51:57is born from this example I have from my New York agency days where working late was sort of glorified.
- 52:03It was sort of like, oh, yeah, we're all in this.
- 52:05You're dedicated because you're working.
- 52:07You've got the badge.
- 52:08But it was made better by the fact that other people might be working at the same time.
- 52:14versus now I feel like there's a lot of individual work and yeah, we're not, we kind of resent meetings.
- 52:22Like as a culture, this meeting could have been an email is a big part of who we are.
- 52:27And so I'm curious, like, are there times when, how does that play into your life these days when,
- 52:35Are most of your design assignments things that you're working on by yourself and people are just asking you to transact and get you stuff?
- 52:41Or are people trying to collaborate with you off hours?
- 52:44Oh, this is a good question.
- 52:45I'm the only designer at my work.
- 52:47It's always just me.
- 52:50And yeah, I find that to be very difficult.
- 52:53You do it all.
- 52:54You have a lot of you.
- 52:55You're carrying a large weight.
- 52:57You have a lot to bear.
- 52:58How many personalities do you have in your head that you work with?
- 53:01Oh, several.
- 53:02One for each brand.
- 53:03She's like, I work with a team.
- 53:04They're just all up here.
- 53:05That's what I think of when we put on the website.
- 53:08Like, we have a team of designers.
- 53:10And like, it's me, myself, and I. Oh, that's funny.
- 53:13Not true.
- 53:14All three of us.
- 53:15What's the cartoon with all the different emotions?
- 53:18Oh, the like sadness scale?
- 53:21No, no.
- 53:21You're talking about a picture.
- 53:22Oh, no.
- 53:24Inside out.
- 53:25You've got your whole team of designers.
- 53:27We're going to miss someone that's angry.
- 53:28Yeah, the angry one, the boring one.
- 53:33I do have like a good boundary one, I think, now.
- 53:36Yeah.
- 53:36Lots of therapy.
- 53:37But who will be like, like I'll be working on something and like I do think.
- 53:43or design or like creative fields, you get so into it and everything suddenly feels so important.
- 53:50It's like, well, this is my livelihood and like people are counting on me and like, this is like important.
- 53:55And then I'll have the boundary thing that's like,
- 53:59yeah does it does any of it actually matter yeah i'll be like does this really matter i'll like be getting so upset about like the secondary font should be this on this thing and you have it wrong it's ruined and then the voice in my head will go like it doesn't matter it's like you know what you're right it doesn't actually it doesn't matter it's fine that only gets worse that only gets worse the longer you do this because you're like you know really what does matter it's going to be redesigned in two months anyway two months anyway that's fine and healthy though
- 54:25I didn't feel that.
- 54:26Nicole, that totally took me back to those times where I was, solopreneur, pushing myself up against the grain there.
- 54:38And I always have this anxiety of like, oh, my God, tomorrow's going to be so busy.
- 54:44I've got all these things to get done.
- 54:46And then the day would happen and...
- 54:50either a client that I needed to show something to you, asked if we could push it back a day or week or whatever, or something shakes loose.
- 54:59And then I start realizing all the other things that I had made so important, like this is so important, all start to seem less important.
- 55:07And I had more time and space.
- 55:09I'm like, why do I do this to myself?
- 55:11And so that's when I really started to like develop that, like do a little bit of time, make progress, you know, have those, those dopamine hits from actually accomplishing little bits at a time.
- 55:23And then you have more like of you left at the end of the day, those days where I would be like chomping through stuff all day long, I would be completely wasted.
- 55:34Wasted at the end of the day.
- 55:35I'm like, Oh, why do I do this?
- 55:38I don't like feeling like a cop.
- 55:40Like sometimes when you're like an in-house designer, you feel like the design cop.
- 55:43Yeah.
- 55:44Like you have to follow the brand guide.
- 55:46Right, right, right.
- 55:47That's wrong.
- 55:48Like you're using the wrong logo for the company.
- 55:50That's not the right one.
- 55:51And then I just have to be like...
- 55:54Like, yeah.
- 55:55You have to take a step back and be like, who am I?
- 55:57Is this really that?
- 55:58Well, and people have...
- 55:59Brand top.
- 56:00I love that title.
- 56:01I'm going to say something that maybe people will get offended by, but people... Say it right to the camera.
- 56:06I'm already offended.
- 56:07People love to be told what to do.
- 56:09They don't want to read your brand guide.
- 56:10They want you to personally look at every piece of material they make and have a conversation and hold their hand and make eye contact and say...
- 56:17maybe you used the wrong logo maybe use a different logo here instead of you came and pushed the design button i gave you brand guidelines without you having to actually do anything and now you won't even read the brand guidelines and use them you're still gonna lean on me as your human companion chat me personally and say can you send me the logo file you're like how many times do i have a logo file
- 56:41And I'm like, what do you need it for?
- 56:42And you know.
- 56:43What do you need it for?
- 56:44That's not giving me context.
- 56:46And that's one job you could perform, right?
- 56:48Like if I was being paid to hold knowledge and give it out gently and calmly, that could work.
- 56:54It's a lot of care work.
- 56:56It's a job for an AI robot that I will be making at some point that will be like me.
- 57:00And I'll be like, you can...
- 57:02message robot Nicole and she will send you the AI file.
- 57:05I think people want little Nicole Sparkle.
- 57:08I don't think it's I think even if you made the AI people would still like come around the AI to get to you.
- 57:13They would need the Nicole Sparkle.
- 57:14I just think that our presence.
- 57:15I could be like add a little sass.
- 57:17Oh yeah there you go.
- 57:20Just a hint of sass.
- 57:21Yeah.
- 57:21Get a little bit of an attitude.
- 57:23Imagine your hair is dyed pink.
- 57:25Go.
- 57:26Oh, I love it.
- 57:27Put on your gemstone headphones and tell them what for.
- 57:31I just think that we keep pretending, we keep lying to ourselves and saying that brand can be written down.
- 57:36It's this artifact.
- 57:37We can analyze our way into truth about it.
- 57:39And the reality is it's a lived experience and it is held in someone's body.
- 57:44I'll bet you look at stuff and you have like a gut feeling before you can tell them what they did wrong.
- 57:48You're like, oh, that's not right.
- 57:49It's not right.
- 57:50Yeah.
- 57:50Yeah.
- 57:50Isn't that the scourge of us?
- 57:52Like, is anyone else out in the world even caring that much?
- 57:55They're like, they changed, I'll say this to my kids, they changed their design.
- 57:57They're like, really?
- 57:59I'm like, okay, maybe I'm the only one seeing this stuff.
- 58:01What is a pick your battles kind of thing?
- 58:03Like if you're married or in a relationship, some of them have to be like, what's the threshold where I will say something about it?
- 58:10And what do I just have to let it go?
- 58:11Let it lie.
- 58:12Let it lie.
- 58:14I now want to see an episode of Inside Out with Nicole as the designer and all her little emotions in there and the anger guy's like, look at that kerning!
- 58:22Look at the kerning!
- 58:22I'm about to tell them about that!
- 58:24This is why we shouldn't have given them Canva.
- 58:26That's where we're saying it.
- 58:28Oh my goodness.
- 58:29Canva.
- 58:30Yeah.
- 58:31Oh my gosh.
- 58:32We might offend some if we talk down on Canva.
- 58:34People are like so empowered by Canva.
- 58:36Yeah, they are.
- 58:37Tie it back to the always on.
- 58:39Always on.
- 58:40Tools like Canva have helped pick the battles of like, well, I don't want to be always on.
- 58:46So if I can set up some nice little templates or things for people to...
- 58:50mostly used correctly, and I have more time off, then I'm like, that's a battle.
- 58:56That's a win.
- 58:56That's a win.
- 58:57I think that's a win.
- 58:59You got to find your wins wherever you can.
- 59:02Just feel, to your point, Tim, about is it even worth it?
- 59:06Does anybody even notice these things?
- 59:08I do think everybody in this room right now is more sensitive to that stuff.
- 59:13And I mean that word in the good ways and the bad ways.
- 59:15Sometimes we're sensitive to things that maybe in the grand scheme don't matter.
- 59:19But we are paid to have that sensitivity and that sense of connection to the work and to be attuned to how if you do use a weird...
- 59:28kerning or like the wrong secondary type, it creates a different feeling.
- 59:32And that might not be the feeling that we want to present as a company.
- 59:36So we are artists and craftsmen in that way.
- 59:39And the fact that we pretend like some document is going to, that it's, we pretend like it's this analytical thing that other people are going to be able to read a guidelines document and do.
- 59:48It's like we're putting them in the 101 course when actually you just want the professor to come lecture.
- 59:53Yeah.
- 59:54no it's interesting that you say that though because it like in an in-house situation for me because i work as an in-house designer right now that you're working on things from like as big as the website and like things that everybody is going to be seeing to little things like little documents or like a small social media post scale and stuff and what i have to tell myself so that i'm okay with this balance is this me myself or i saying this
- 1:00:21I assume to myself of like, if the brand that I've built is so shaky that one small error on a social media post is going to disturb the whole system, then I have not built a very strong brand.
- 1:00:33That's a really good point.
- 1:00:34So I have to be like.
- 1:00:36So you get hard on yourself then.
- 1:00:37You're like, it's my fault.
- 1:00:39Oh, yeah.
- 1:00:40Well, like, I also went to an art school.
- 1:00:42So they're very like intense.
- 1:00:44And it's very like what was drilled into me was like, you were only as good as the last thing that you made.
- 1:00:50Not always on speaking of always on.
- 1:00:53Oh yeah.
- 1:00:54Or like something that like last thing you may haunt me a lot is the term of like, you know, that you're only as good as the last thing you made.
- 1:01:02But also when you finish a project, nobody is going to see all of the constraints or no.
- 1:01:08She's like, they're only going to see the final product.
- 1:01:09Right.
- 1:01:10Exactly.
- 1:01:10So you're not going to be there to stand next to them to be like, well, I ran out of time and like the client said this and I didn't get to do it.
- 1:01:16Like, you're not actually going to see your progression of true.
- 1:01:19ideas and execution.
- 1:01:21Yeah.
- 1:01:21Especially when you're in design, commercial design, and you're really there to, of course you're imbuing the work with your own style and experience and whatever.
- 1:01:32It's great that you have a degree that they can employ, but at the end of the day, it's somebody else's sort of vision for where it's going.
- 1:01:40And so I think you can't
- 1:01:42Not you specifically, but one can't carry all that baggage because I definitely have produced work that I was not particularly proud of because of the constraints or challenging relationships or poor communication.
- 1:01:55Yeah.
- 1:01:55So it does sound haunting to use your words.
- 1:02:00You've got like a poltergeist following you saying, be great.
- 1:02:03Well, there's someone of like, well, if you just spent like a couple more hours working on that, then like the finished product might be better.
- 1:02:09And then you have this thought.
- 1:02:10And I'm like, well, that mountain's getting bigger and bigger.
- 1:02:12Right.
- 1:02:13You just keep climbing it.
- 1:02:14Yeah.
- 1:02:14And it keeps growing.
- 1:02:15Or you just have to be like, well, what also makes me feel better is that when it's done and in store and then I text everybody I know secretly and I'm like, this isn't
- 1:02:23the store, like go look at it.
- 1:02:24And they're all just like, it looks amazing.
- 1:02:27And I'm like, in my brain, I'm like, well, the other like iterations back, like they didn't go with it was so much better.
- 1:02:32They're like, I don't, I don't see that.
- 1:02:34I see this and it looks great.
- 1:02:36What's the problem?
- 1:02:38I guess there's not a problem.
- 1:02:39I had a phase.
- 1:02:40Yeah, do they pay us?
- 1:02:41Oh, sorry, Richie, go ahead.
- 1:02:43You started first.
- 1:02:44It's a quick thought.
- 1:02:45I just had, I had a phase where I was so annoyed with seeing people taking fonts and turning them into logos with like no like deconstruction.
- 1:02:56No problem.
- 1:02:57I love that.
- 1:02:58No.
- 1:02:58It's American Apparel.
- 1:02:59They just did Helvetica.
- 1:03:00I have a problem with that.
- 1:03:01I feel like you got to do something to it.
- 1:03:03And you don't.
- 1:03:04Because otherwise anybody else can go get that same font and make your logo.
- 1:03:08They don't have the same experience, the same products.
- 1:03:10They can do that anyway.
- 1:03:11I definitely can let them do that.
- 1:03:13So I had a phase where I would like show my progression.
- 1:03:16Why would show like the font that in my actual pitch, I would show the font that I started with and show how it changed into this different thing that worked.
- 1:03:27And when I look back at it, it's kind of silly in the grand scheme of things.
- 1:03:33People love to see it.
- 1:03:34Like I would hope they would appreciate, but most to your point, I think what the end user, the client, the person you're designing it for, they don't care about any of that.
- 1:03:43They just want the end result.
- 1:03:45And so while I'm nerding out on how I did this really beautiful transition of this font into this beautiful logo type or this mark,
- 1:03:55they're just like, oh, that looks really good.
- 1:03:57Period.
- 1:03:57That's it.
- 1:03:58And off to our marketing team.
- 1:03:59Yeah.
- 1:03:59That's it.
- 1:03:59That's it.
- 1:04:00Yeah.
- 1:04:01They didn't care about any of the other stuff that came before that.
- 1:04:05And I'm like, wow.
- 1:04:06I think that, but that to me.
- 1:04:08I wanted to come back to what you were going to say though.
- 1:04:09Okay.
- 1:04:09So I just think.
- 1:04:12Do it, Mary.
- 1:04:14Do it.
- 1:04:14I'm also on the camp of like... You're in the queue.
- 1:04:17What?
- 1:04:17Yeah.
- 1:04:18I'm also in the camp of logo's a logo.
- 1:04:20It just exists to serve a purpose.
- 1:04:23That can be a way that it serves its purpose if it's just a typeface.
- 1:04:26But I think it comes back to the push button, get design culture.
- 1:04:30that we live in.
- 1:04:31And so I am fascinated and I know many clients that I've had who would be fascinated with seeing your progression in your journey.
- 1:04:38It's like seeing inside your mind for a moment.
- 1:04:41And if you started, if you started with a base font and then you worked your way out and you... Only designers.
- 1:04:47I've been,
- 1:04:47Well, that's not true.
- 1:04:49That's not true.
- 1:04:50We're like craft people.
- 1:04:51Craft people.
- 1:04:52Maybe your clients are.
- 1:04:54I think high level marketers also appreciate the journey to get there.
- 1:04:58And it's actually very, very helpful if we're trying to collaborate on something for me to see multiple steps in your process.
- 1:05:03I might not agree with the final place that you landed, but I'll be with you through step three.
- 1:05:08Like, what if at step three, instead of doing this, you did that.
- 1:05:11And then we can connect better.
- 1:05:13I hate redoing step three.
- 1:05:14Never stop on step three.
- 1:05:15Never stop on step three.
- 1:05:16Well, I'm just going to say that.
- 1:05:18Don't ever do it.
- 1:05:19That you open yourself up.
- 1:05:21It's very vulnerable for one, but you open yourself up for deeper connection, relationship, and collaboration by doing a little bit of that.
- 1:05:29And it does disappoint me that many people don't want to hear about the process because I think that's where the magic happens.
- 1:05:36And so now I'm learning that maybe 40 Hearts is only a brand for nerds.
- 1:05:39We need to just be real with that.
- 1:05:41Nerds are cool.
- 1:05:42I like nerds.
- 1:05:42I'm a nerd.
- 1:05:43I consider myself a nerd.
- 1:05:44I was never a nerd, but I like nerds.
- 1:05:45My son's a nerd and I love it.
- 1:05:46You're totally a nerd.
- 1:05:47I'm really sorry to tell you this.
- 1:05:49I've always been a nerd.
- 1:05:50You're a nerd.
- 1:05:50You're definitely a nerd.
- 1:05:51I've always been a nerd.
- 1:05:52I think you've just been in a fantasy world.
- 1:05:54I mean, it gets a bad rap.
- 1:05:56We're friends because you're a nerd.
- 1:05:58People assume you're like, you know, a poindexter about it and you're like at your computer studying whatever.
- 1:06:04I'm a big sci-fi fan and that was the first thing that came into my mind.
- 1:06:06So, but like nerdy takes you to a certain category and you're not necessarily in that category, but design and...
- 1:06:16Philosophy around new media, you're a really big nerd, my friend.
- 1:06:20Big fat nerd.
- 1:06:20Yeah.
- 1:06:21Big fat nerd.
- 1:06:22Well, I was going to say, you had said something earlier.
- 1:06:25You can't touch your toes.
- 1:06:27You know, I can't actually look.
- 1:06:29Do I stop?
- 1:06:29No, that doesn't count.
- 1:06:32No.
- 1:06:32Stand up.
- 1:06:32Okay, let me try it.
- 1:06:33My family was trying to listen to this episode.
- 1:06:36I say trying.
- 1:06:37Nope, I can't.
- 1:06:38Because they said, I couldn't listen to the obesity episode.
- 1:06:41And I was like.
- 1:06:42Who said that?
- 1:06:42My family.
- 1:06:44hard to listen to wait what did i agree my wife said the same thing she was like i wish i could have been there to like say some stuff we had we had pulled obesity and we're not it was such a cool episode though wait wait first i'm gonna get off the topic i'm so sorry unless that was going somewhere was that like you were going somewhere nerdy i was just you were calling yourself a big fat nerd and i was like he's not a big no i guess i i don't mean like that in that way i mean she's
- 1:07:07I don't know what I mean.
- 1:07:08Okay, what I was gonna say.
- 1:07:08What were you gonna say before?
- 1:07:09Yeah, is that Mary said something about they pay us for this and you were connecting to that to the emotional connection to what we do.
- 1:07:16And I don't know that people pay us to be emotionally connected to it.
- 1:07:20That's the part I've been struggling with is that I just had this conversation with someone at Reggie's pool party.
- 1:07:26who had worked for government work and helped out with health.gov and these different cool redesigns during the Obama era.
- 1:07:35And what it came down to is that the people getting these projects are really good at getting projects.
- 1:07:42They're good at the first part of it, you know, like the contracts and the RFPs.
- 1:07:47Getting the right thing.
- 1:07:49They've got all the law, legalese around it.
- 1:07:52They're really good.
- 1:07:53They get paid.
- 1:07:56to get the project.
- 1:07:58And then they just hire whoever to get it done.
- 1:08:00That's like a second, it's like a second part of the process.
- 1:08:03We'll worry about that when we've landed the project.
- 1:08:05It's not very important, you know?
- 1:08:06Right, right.
- 1:08:07Let's just get the project.
- 1:08:08Tons of designers out there.
- 1:08:09Yeah, just send them down the line.
- 1:08:11And he was having an issue with this because he really cares about the end user's experience.
- 1:08:17Yeah, right.
- 1:08:17But that doesn't get the job.
- 1:08:19Right.
- 1:08:20He doesn't get paid to care.
- 1:08:22Right.
- 1:08:22He gets paid to get the, he gets paid when he gets a job.
- 1:08:25And I'm thinking, when do we get paid?
- 1:08:28We should stop caring.
- 1:08:28Do we get paid because we care?
- 1:08:30No, we're doing this podcast because we care, but we're not getting paid.
- 1:08:32Right.
- 1:08:33Right.
- 1:08:33And that, I think, is a basic flaw in our society.
- 1:08:37I also think that people don't realize it, but they do want that.
- 1:08:41I think people want that.
- 1:08:42We are being reduced down to a transaction or an image, but the reality is, and we will start to see this more and more as people start churning stuff out with AI, we're looking for somebody as if anybody could replace Will, but we're looking for somebody to do our editing here on the podcast.
- 1:08:57And I can't tell you how many...
- 1:08:58People have approached me like bots writing to our email.
- 1:09:02I just had somebody from Bangladesh connect with me on LinkedIn.
- 1:09:06I think we opened ourselves up to a...
- 1:09:09I mean, we had to get some leads pouring in somehow.
- 1:09:11But I think that the reality is we do want people to care, particularly the people who are making things.
- 1:09:18We just haven't figured out how to make our economy support that.
- 1:09:22And care work is not very valuable right now.
- 1:09:25I got on the soapbox a couple episodes ago.
- 1:09:27But I think that we are going to shift back that way.
- 1:09:30Fundamentally, you're correct.
- 1:09:32Like the Steve Jobs story is enough to settle the fact that everyone wants someone who cares.
- 1:09:36Steve Jobs is notoriously over-obsessed with how the end user would experience his product.
- 1:09:42But how do you develop, I miss it too, how do you develop that and actually survive in a world that's so...
- 1:09:50Largely against the caring about it.
- 1:09:53Yeah.
- 1:09:53Yeah.
- 1:09:54Because he made the move and you wonder how he survived through making the move.
- 1:09:59Because when you make the move, you put yourself out there and not getting any return on it.
- 1:10:03You could easily just run hard and just get the projects and then push it.
- 1:10:07And I've had this thought, I'm not going to, I'm going to admit it to you now, but I've had this thought, if I could just let go and not care, we could succeed.
- 1:10:15Yeah.
- 1:10:16I felt like I'm the problem here because I care too much.
- 1:10:18Like I am the clog in this, whatever this is, because I care.
- 1:10:24If I would just not care, like everyone else out there putting out bullshit work, then we could just start rolling, just start getting stuff happening.
- 1:10:30Just put it out there.
- 1:10:32And so that makes me go to my punk rock vibe where I'm like, yeah, just put it out there.
- 1:10:35Like photocopy something taped onto a paper and that's good enough.
- 1:10:39Is that our new motto is we don't care.
- 1:10:43Let's just do that.
- 1:10:4340 hearts.
- 1:10:44We could care less.
- 1:10:45Yeah, we could care less.
- 1:10:47I love that.
- 1:10:48We could care.
- 1:10:49There's a lower degree of caring that I could give you.
- 1:10:52I'm going to go on record and say this, and I can't wait for this artifact to prove me right.
- 1:10:57I think we're just going to have little time capsules of Mary being right that we'll come back and celebrate in 30 years.
- 1:11:02I would love that too.
- 1:11:03The Mary Right podcast.
- 1:11:05Hopefully, I'm going to knock on wood.
- 1:11:07I think that the sooner you can really commit, you're saying this to us all the time.
- 1:11:12The sooner you can really commit to the raw version, to the scary, this might be shit version, the sooner you will get free and the faster things will start to happen for us.
- 1:11:23And between you and Reggie's level of polish that he requires to get things out the door, we will meet in the middle somewhere.
- 1:11:30And I'm sort of like, does it work?
- 1:11:31Okay, great.
- 1:11:32Let's do it.
- 1:11:33You know?
- 1:11:33So I think that...
- 1:11:35You're not the clogging the machine, but you might be in your own way sometimes.
- 1:11:38You know more than you act like.
- 1:11:39That's a nice way to let me down.
- 1:11:41Well, I was gonna say, I think even, I have worked with Tim 10 years ago now, and you were saying the same thing.
- 1:11:51Okay.
- 1:11:51I'd be like, yeah, you're right, yeah.
- 1:11:54Hey, you know what?
- 1:11:55I imagine she's hearing, wah, wah, wah, wah, wah.
- 1:11:57I think it's about caring though.
- 1:11:59I think it's about trusting that you have what you need for this moment and you don't have to work so hard.
- 1:12:04Right.
- 1:12:05That's what I just said.
- 1:12:06And I'm not even.
- 1:12:07Think about it.
- 1:12:08We could lead what you could care less.
- 1:12:10We could care less.
- 1:12:11You know why?
- 1:12:12Because it can be said two ways.
- 1:12:14We could care less, but we don't.
- 1:12:18We could care less.
- 1:12:19There's a balance.
- 1:12:20I found that like, I really like am bad at this sometimes, but I have to read the room of like with the person of like the level that they seem to care about this project.
- 1:12:30Cause I will match that frequency.
- 1:12:32Yeah.
- 1:12:32Yeah.
- 1:12:32You'll match.
- 1:12:33You're just like,
- 1:12:34I just want this thing really quick and like timing is the most important thing to me.
- 1:12:38Then I'm like, all right, then we'll, yeah.
- 1:12:40That happened to me back in the solo days where a client was like not in a hurry.
- 1:12:45They're not getting you the stuff when you need it.
- 1:12:48And so, of course when they get it to you, they want it done yesterday, but I've already adjusted to their level of not giving a damn.
- 1:12:55So they would send me something a week late and I'm like, well, I'm going to,
- 1:12:59take a little longer to get back to it.
- 1:13:00You're in the favor.
- 1:13:01And I started noticing like, this is not how I normally work, but man, I totally brought myself down to their level of care.
- 1:13:08Or is there another industry where people do get paid to care?
- 1:13:11Good question.
- 1:13:12There absolutely is.
- 1:13:14I can't like, at least for me, I feel like people, like my work pays me to care about the brand.
- 1:13:19Yeah.
- 1:13:19To some extent.
- 1:13:20But isn't it so... Because you're an in-house designer and you have one brand that you have to actually focus on.
- 1:13:26You're a shepherd of this one brand.
- 1:13:27So you have to care.
- 1:13:29But if it gets to a point where that caring is in conflict with a timeline or something getting done, then it's like...
- 1:13:36The care goes out the window.
- 1:13:38Yeah.
- 1:13:38Then like, they want me to care to a point.
- 1:13:40Right.
- 1:13:40Yeah.
- 1:13:41They don't want me to be like too much of a nerd.
- 1:13:44Yeah.
- 1:13:44About it.
- 1:13:45Let it go, Nicole.
- 1:13:46Yeah.
- 1:13:46Like if you meet someone who's like, oh, I love Star Wars.
- 1:13:49And then they're like, do you remember in that scene when this thing happened?
- 1:13:51Oh, I know.
- 1:13:51There's a level of nerd that you're like, okay, well, that's not what I wanted.
- 1:13:55I don't remember that moment.
- 1:13:57Yeah.
- 1:13:57I was going to say that's, that's way too much nerd for me.
- 1:14:00Being a lot right now.
- 1:14:01Let's just like celebrate that and be like, no, but I'm so glad.
- 1:14:05Yeah, thank you.
- 1:14:07And we can coast it in because I want to bring that guy over.
- 1:14:10Oh, I was just about to say, is there anything we can, what's the hope, I guess?
- 1:14:15Like what hope is there?
- 1:14:16Care less.
- 1:14:17Keep moving.
- 1:14:18No, I'm just kidding.
- 1:14:19Care less.
- 1:14:21No, shut the laptop shell.
- 1:14:23Maybe that's the lesson here.
- 1:14:25Yeah.
- 1:14:25Yeah, close the laptop.
- 1:14:26And maybe like care about the other stuff in your life that makes you you as much as you care about the work that you're selling for somebody else's gain.
- 1:14:34I don't even take advantage.
- 1:14:36Here's something.
- 1:14:36When I think back on projects, I think it's different.
- 1:14:39I don't care about them.
- 1:14:41It's the weirdest thing.
- 1:14:41He really doesn't.
- 1:14:42He cares until it's done, and then it's done.
- 1:14:45I don't care.
- 1:14:46When you look back, it was the most important thing in my life to get this done and make it be perfect.
- 1:14:51And make it perfect.
- 1:14:51Everything's solid.
- 1:14:52And then you look back and you're like,
- 1:14:54I was like, what?
- 1:14:55It's such a big deal.
- 1:14:55You're like, what website?
- 1:14:56I gave my blood.
- 1:14:58Like, go to the future, Tim.
- 1:15:00Right?
- 1:15:00I was like, Tim, five years from now.
- 1:15:03You need a lead line.
- 1:15:04About this one specific thing.
- 1:15:06So that's my new personality in my head is future.
- 1:15:08You need a line to the future not caring, Tim, so that you can channel it while you're in the midst of the project.
- 1:15:13I like this.
- 1:15:14Very Capricornian.
- 1:15:15I think that we can work on here.
- 1:15:17Capricornian.
- 1:15:18Yeah.
- 1:15:20I saw that movie.
- 1:15:20It does.
- 1:15:21Just kidding.
- 1:15:23It feels important that we mark today as actually sort of a sad day for age, the podcast, but we celebrate what's about to happen in the life of our friend and colleague, Will.
- 1:15:33Oh, you're going to be so cozy in that one.
- 1:15:36Yeah, snuggle in.
- 1:15:37Yeah, get in here, bro.
- 1:15:41I'm glad that we got to show you the camera.
- 1:15:44Will, what's the thing you're going to miss the most about us?
- 1:15:49Don't put me on the spot like that.
- 1:15:50No, you better come up with something that you love about each of us individually.
- 1:15:54And it can't be Tim's blue eyes.
- 1:15:55Sorry.
- 1:15:57Ooh, all right.
- 1:15:58It's in my face.
- 1:15:59I stare at Will, too.
- 1:16:00I like that you are always bringing...
- 1:16:03I'm just kidding.
- 1:16:04Oh, well, I'm going to do it.
- 1:16:05You've got like crazy optimism and crazy huge ideas and you're always swinging for big, big shit.
- 1:16:10Yeah.
- 1:16:11So we'll see how that goes.
- 1:16:13I mean, it like it works out.
- 1:16:15And sometimes I'm like, this guy's fucking crazy.
- 1:16:18We mostly just debate timelines.
- 1:16:19Like I actually think Tim only has brilliant ideas.
- 1:16:22They just don't always work on the timeline that we need them to work.
- 1:16:26So we got to play the short term in the long term.
- 1:16:28He's always ahead of the scale.
- 1:16:31Your energy and attitude is awesome.
- 1:16:33And it's been really fun coming to work every week, every year.
- 1:16:38Mary, I don't have anything to say.
- 1:16:44We'll deal with that in a couple of weeks when I leave.
- 1:16:46Will and I have been friends for a long time and we've seen a lot of things in each other's lives.
- 1:16:52I cannot believe you actually did that exercise.
- 1:16:54Thank you so much.
- 1:16:55I'm going to embarrass you.
- 1:16:56What are you going to miss about Nicole?
- 1:17:00I liked your thoughts on always on, um, because that is the extent of my knowledge.
- 1:17:06You said what you had to say.
- 1:17:07Yeah.
- 1:17:09Mary, thanks for bringing Will into the world.
- 1:17:11I bring you the best people.
- 1:17:13I mean, between that and I think we've had some excellent collaboration on this podcast.
- 1:17:20It's definitely not going to feel the same.
- 1:17:24And I say that as the people who sit here in this room and probably if anybody ever watches this all the way through.
- 1:17:30Oh, my last episode, people were watching.
- 1:17:33Really?
- 1:17:33Hey, thanks for being here.
- 1:17:36Please don't leave when Will leaves.
- 1:17:38We really need you.
- 1:17:40But I do think you added like a special magic to the podcast and it definitely got us through, like you are part of the trajectory of this.
- 1:17:49It would not have been what it was without you coming in when you did and being respectful of the crazy unconventional ideas, but adding so much.
- 1:17:57And yeah, I'm secretly hoping that we'll get you back somehow.
- 1:18:02But in the meantime, I'm happy that you're happy and that you're going to do awesome things.
- 1:18:07And we will brag about you when you're gone.
- 1:18:09A hundred percent.
- 1:18:10Posted on what you're doing.
- 1:18:11And I will say that, Will, you have brought, not only did you bring good energy, good, yeah, yeah, you're in the hot seat.
- 1:18:22good energy, humor.
- 1:18:24Uh, you were our source of truth off just off screen.
- 1:18:28You were, um, and you leveled up our production, um, with your dedication to solving problems and adding the little touches that make our show unique.
- 1:18:42And I think we need to go on record and say that we'll had a number of incredible recommendations about how to further increase, uh, the quality and polish of our production and, uh,
- 1:18:51We said no.
- 1:18:52So when you're showing, you know, your portfolio reel, you don't have to show the whole age podcast, but you can just show this little clip where we brag on you.
- 1:19:02We said no.
- 1:19:03Yeah, we said can't do that.
- 1:19:05We're doing the raw version, the punk rock version.
- 1:19:09I do appreciate that about you, Will.
- 1:19:11You roll with it, and you bring yourself to it, and you have a good head for adapting to whatever the vision is that you're inside of.
- 1:19:20And it's been enjoyable to work with you in this situation, through the unknown, through the problems we had.
- 1:19:27And working together felt so...
- 1:19:32We're friendly, like in some situations where there's issues, it gets hostile in this industry, and it wasn't ever hostile with you.
- 1:19:39It felt like we're family.
- 1:19:41Yeah.
- 1:19:42What about you?
- 1:19:43Love that.
- 1:19:44I'm going to go now before you all keep.
- 1:19:47Yeah.
- 1:19:48Will could cry.
- 1:19:49I think Will could cry if we kept going.
- 1:19:52I'm definitely going to cry when Will leaves.
- 1:19:54Take your belly button.
- 1:19:57Oh, no, it's under your – he's lost his magnet for the back of his microphone.
- 1:20:00Yeah.
- 1:20:03what do you mean oh if look under your butt stand up a second so this has been age the podcast um thank you for joining us nicole thank you so much for being here i want to episode we didn't get to dish about past him as much as i was hoping that she brought it up i have not changed that i don't know if that's encouraging or discouraging i mean consistency is valuable um true
- 1:20:31Yeah, we know that this is a huge chunk of time.
- 1:20:34We know that this is a weird kind of podcast.
- 1:20:38We know that our room is a little echoey and that our walls are kind of shadowy and that it's weird to see our full bodies and that we're sitting on these interesting little benches.
- 1:20:46You're welcome.
- 1:20:48You're welcome.
- 1:20:49You're welcome.
- 1:20:50I don't know if anybody noticed her badass shoes.
- 1:20:52I love those.
- 1:20:53Those are badass shoes.
- 1:20:54And also like this tattoo that looks like a chicken foot with a candle.
- 1:20:59That's the one I was looking at.
- 1:20:59Can you explain that really fast?
- 1:21:00Do you mind?
- 1:21:01Yeah.
- 1:21:01What is this?
- 1:21:02Nothing about it.
- 1:21:02Nothing?
- 1:21:03What gave you that idea?
- 1:21:04It's killer.
- 1:21:05Oh, it was pre-drawn.
- 1:21:06And while she was tattooing it, I was like, does this mean something?
- 1:21:11I could care less.
- 1:21:13She was like, this is a signal to people like Mary in the future.
- 1:21:16Like, that's my people.
- 1:21:18Anyway, we're doing this a weird way.
- 1:21:21And we know that.
- 1:21:22And a lot of people get really confused.
- 1:21:25And we can understand why you...
- 1:21:28people that I talk to get really confused.
- 1:21:31A lot of people assume we don't know what a podcast is like.
- 1:21:34And we all listen to podcasts.
- 1:21:36We enjoy podcasts.
- 1:21:37So many podcasts.
- 1:21:38We are laying a long-term bet.
- 1:21:40here that when the AI overlords take over, the stuff that's going to feel meaningful to people, the things that are making us feel actually connected in the world of the internet are going to be the things that we can tell a human put their heart into and somebody cared.
- 1:21:56So that's why we do it the weird way.
- 1:21:59And thank you for your patience with us as we figure out what our weird way is.
- 1:22:03We will see you next week.
- 1:22:05Yes.
- 1:22:06And have a great time in the meantime.
- 1:22:08Bye.
- 1:22:09Bye guys.
- 1:22:10Thanks for being here.
- 1:22:11Oh, I think I'm just going to get on that soapbox every time at the end of every episode.
- 1:22:16Thanks for listening.
- 1:22:17This podcast was created and developed by our hosts, Reggie Tidwell, Tim Scroggs, and Mary Green.
- 1:22:25Special thanks to our guest, Nicole Teal, produced by Tim Scroggs.
- 1:22:30Live production and editing by me, Will Kennedy.
- 1:22:33Special thanks to Dylan Garcia.
- 1:22:36Today's episode is presented lovingly by 40 Hearts, creators of enduring value.
- 1:22:43We're kind of stodgy.
- 1:22:45I'm sorry that I brought you into this.
- 1:22:49It's awesome.
- 1:22:49This is Christoph.
- 1:22:50It's not like getting connected to humans.
- 1:22:52So, like I was saying over there, this is just a podcast to be yourself.
- 1:22:56And whatever you bring here today, everything your life has amounted to.
- 1:23:00All you know.
- 1:23:01It's all you have right now.
- 1:23:03We have none of this is the same.
- 1:23:04It's said another way.
- 1:23:04You can't do anything wrong.
- 1:23:05You can't do anything wrong.
- 1:23:06It's all you're going to start.
- 1:23:07You're not starting to be in this moment right now.
- 1:23:09Yeah, no one's prepared.
- 1:23:10There are no notes.
- 1:23:12There's no topic.
- 1:23:13It's us.
- 1:23:14And don't be unafraid.
- 1:23:17No.
- 1:23:17Say whatever you want.
- 1:23:18And if you fall, we'll catch it.
- 1:23:19Yeah, you will.
- 1:23:20That's right.
- 1:23:20We also call this the oven.
- 1:23:22So if you have a random idea or a random thought, we'll cook it together.
- 1:23:26Half-baked.
- 1:23:27We'll cook anything half-baked.
- 1:23:28We'll cook anything half-baked.
- 1:23:29All right, so we start off with a little
- 1:23:31I'm gonna squeeze Reggie and then we're gonna go around the circle.
- 1:23:34And then we'll get into like a little... And you squeeze the tail.
- 1:23:36There you go.
- 1:23:37I'll squeeze you.
- 1:23:38I do that all the time.
- 1:23:39It's hard to get the coordination.
- 1:23:41But we're like...
- 1:23:42I'm a pro.
- 1:23:43We're getting it.
- 1:23:43We're getting it.
- 1:23:44Once you get the rhythm, you'll feel it.
- 1:23:46Yeah.
- 1:23:47Yeah, take a big breath in.
- 1:23:55Sorry, I'm gonna get some of my coffee.
- 1:23:58episode baby alright we're going to get one more and we're going to take down this is because we get all this is not a fun place for people to watch so it's a shake down it's going to go 5 4 3 2 1 5 4 3 2 arm arm leg leg
- 1:24:14Ready?
- 1:24:151, 2, ready, go!
- 1:24:165, 4, 3, 2, 1, 5, 4, 3, 2, 1, 5, 4, 3, 2, 1, 5, 4, 3, 2, 1, 5, 4, 3, 2, 1, 4, 3, 2, 1, 4, 3, 2, 1, 4, 3, 2, 1, 3, 2, 1, 3, 2, 1, 3, 2, 1, 3, 2, 1, 3, 2, 1, 3, 2, 1, 3, 2, 1, 3, 2, 1, 3, 2, 1, 3, 2, 1, 3, 2, 1, 3, 2, 1, 3, 2, 1, 3, 2, 1, 3, 2, 1, 3, 2, 1, 3, 2, 1, 3, 2, 1, 3, 2, 1, 3, 2, 1, 3, 2, 1, 3, 2, 1, 3, 2