Artificial Intelligence agents and autonomous decision-making in business: a review — Ghane et al. (2026)

1 More Paper · Sep 19, 2026 · 1h 18m · transcript

Artificial intelligence (AI) agents capable of autonomous decision-making are increasingly transforming business processes and managerial decision structures. Despite growing adoption, research remains fragmented across domains and lacks a unified understanding of how agentic AI is conceptualized, applied, and governed in business contexts. This study conducts a systematic scoping review of literature published between 2020 and 2025 using major academic databases. A total of 875 studies were included for quantitative mapping and thematic analysis, with a representative subset selected for…