The Human Touch in Digital Age | Cork News

Cork News Today | 2 Min News | The Daily News Now! · Jul 4, 2026 · 2m

Ger Deering, Ireland’s Ombudsman, is reviving old-school human connection in a digital world—his team picks up the phone to listen deeply, uncovering root causes of complaints and bridging gaps between citizens and institutions. Since its 1984 founding, his office has driven landmark reforms: ending the unfair “dependent domicile” rule that harmed women’s welfare, reshaping rights for cohabiting couples, improving disability accommodations in nursing homes, and securing millions in refunds for medical card holders. Yet Deering warns that equality gains are fragile—complacency risks…