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SHIFT BREAK! The Work of Offering Kindness in the Cafe
When we talk about the virtues of hospitality, one of the ones that comes up a lot is kindness. The extension of this grace to others in spite of our mood is a discipline that requires us to find motivation beyond receiving thanks.
Today on Shift Break we will be talking about why, if we are serious about kindness becoming what we are known for amongst other hospitality virtues, we need to support those intentions with consistent and excellent work supported by systems to make that work something people can count on.
Related episodes:
430 : Embracing "Unreasonable Hospitality" w/ Will Guidara…
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