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Tenant Complaints Surge in NYC | US News

New York City’s housing crisis just got hotter: tenant complaints have surged 25% this year, hitting over 573,000, with Brooklyn hit hardest. Landlords blame the city’s 311 system, accusing officials of weaponizing it to pressure property owners—especially targeting rent-stabilized units. Some say the push for 311 use is a deliberate strategy to build legal leverage against delinquent tenants, a tactic that’s intensified since Mayor Mamdani took office. The city openly promotes 311 on social media and has pledged billions in new housing funds, raising alarms that some money could be used to…

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