What "Dignity of Work" Means for Supply Chain Operations W/ Robert Martichenko
"You know, Robert, I have no expectation to ever be happy at work. I just hope to be a little less miserable."
That's the line from a restaurant server that Robert Martichenko, board chair of TrailPath Workplace Solutions and founder of the lean consultancy LeanCore, can't shake.
Operational supply chain roles aren't easy, but that doesn't mean it isn't possible for people to find dignity in their work. Hoping to be less miserable one day at a time does little for individual frontline workers, and it does even less for the company that employs them and the customers they serve.
In this…
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