Latest / The Diary of a CFO / Non-Traditional Pathways to the CFO Seat, with Axile Talout
Transcript
- 0:12Today's episode is brought to you by Inside Software,
- 0:16which provides AI -powered financial reporting
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- 0:30make faster, smarter decisions. Visit Insightsoftware
- 0:34.com slash reporting to see how it works. Again,
- 0:38that's Insightsoftware .com slash reporting.
- 0:40I will drop the link in the show notes. Back
- 0:42to the episode. Welcome back to the Diary of
- 0:45a CFO podcast. The podcast where finance leaders
- 0:47share the lessons, challenges, and wins that
- 0:50shape their careers as well as their organizations.
- 0:53I'm your host, Waseea Kamane, and today I'm super
- 0:55delighted to have with me Axel Talou. Axel is
- 0:58a seasoned finance executive with nearly two
- 1:00decades of experience in banking, private equity,
- 1:03and finance. As a strategic CFO at a rapidly
- 1:07scaling e -commerce brand, Axel bridges the gap
- 1:10between vision and execution, helping companies
- 1:12think bigger and scale smarter. is also the founder
- 1:16of the CFO Effect, a vibrant community helping
- 1:19finance leaders position their finance team as
- 1:22a strategic partner. Welcome to the show, Axel.
- 1:25Thank you, Osea. Thank you for the invitation.
- 1:27I'm so excited to be part of this show. I am
- 1:29one of your listeners, so I'm glad that I get
- 1:32to be one of your guests today. Awesome. Awesome.
- 1:36I'm also excited to have you on because I love
- 1:38your challenging and sometimes controversial
- 1:41posts on LinkedIn. So before we get into that,
- 1:45why don't you tell us about your journey and
- 1:47the story that you find yourself now as CFO,
- 1:51knowing that you didn't start in corporate finance.
- 1:54So it all started when I watched an episode of
- 1:57Dragon's Den, which is the equivalent of Shark
- 1:59Tank here in Canada. and I saw the founders of
- 2:02Transformer Table pitch their product. So something
- 2:05immediately clicked. I felt inspired by their
- 2:08passion and vision. And at that time I was a
- 2:11banker and these were exactly the kind of entrepreneurs
- 2:14that I wanted to finance. So we met and we instantly
- 2:19connected. The good news is they were looking
- 2:22for financing. So they were looking to increase
- 2:25their financing actually. So I crafted a tailored
- 2:28financing proposal that perfectly matched their
- 2:30needs. And I thought it was a done deal. But
- 2:34instead, they rejected my offer, surprising me
- 2:37with a counter offer to join their team as chief
- 2:41strategy officer, not a CFO at that point at
- 2:43that time. And to be honest, like I never seriously
- 2:47considered leaving banking, I had previous offers
- 2:50from clients, but It didn't excite me because
- 2:54those businesses were weren't growth oriented.
- 2:57They were lifestyle businesses focused mainly
- 2:59on dividends. But Transformer Table was different.
- 3:04Their ambition to scale to a billion dollar company
- 3:07deeply resonated with me. So I took the leap
- 3:11of faith and decided to join the company. And
- 3:13it was my first time working for a small business.
- 3:16I always worked for big corporations. So. two
- 3:20weeks in and they handed me the responsibility
- 3:23for the finance department and said hey do you
- 3:24want to build our finance department and at that
- 3:27time the business was pretty small so it was
- 3:3025 million dollar revenue and they had eight
- 3:33people in the finance department which in my
- 3:36opinion was far too many people especially given
- 3:40the inefficiency of that department it's crazy
- 3:43but it took 45 to 60 days to close the books
- 3:47And the data was unreliable and constantly changing.
- 3:51So it was like driving a car, but looking at
- 3:54the rear view mirror. On my side, I'd never been
- 3:58a CFO, and I knew that would be a big challenge,
- 4:01but I had a clear vision. And my vision was that
- 4:05the finest department should be the intelligence
- 4:09hub of the company where we gather data in the
- 4:12most accurate way and the most reliable way.
- 4:15And we transform that data into insights. So
- 4:19we help other departments take better decision
- 4:22or at least more informed decision. And to execute
- 4:25on that vision, I simplified my strategy around
- 4:29three levers. So people, skills and systems.
- 4:33First, I hired a corporate controller and The
- 4:39point of that was to anchor the team around a
- 4:43solid, seasoned professional and immediately
- 4:46creating a talent flywheel, where when you hire
- 4:50talent, it attracts other talent. The second
- 4:53lever was skills, upgrading skills, not just
- 4:55hiring data entry staff, but analytical thinkers
- 4:59capable of spotting anomalies and driving real
- 5:02value. Finally, we revamped our systems. And
- 5:06when I talk about system, most people think I
- 5:09am talking about the ERP system, but systems,
- 5:13in my view, is not only the ERP. Yes, we've implemented
- 5:17a new ERP system, a new FPNA tool so that we
- 5:20could... spend more time analyzing data instead
- 5:25of filtering and cleaning data, but it also processes
- 5:30and reviewing your chart of account and designing
- 5:33that into a strategic chart of account and having
- 5:38internal controls to make sure that the processes
- 5:42are followed by the rest of the company because
- 5:45your systems, I mean your software is only as
- 5:49good as the people using it. Fast forward three
- 5:53and a half years later, we have quadrupled in
- 5:57revenue. We have increased the number of products
- 6:01that we have. We have more channels. We're in
- 6:04multiple countries right now. So we've increased
- 6:07the. complexity of the business, but we kept
- 6:11the same number of people. So we still eight
- 6:14in the finance department and we close not in
- 6:1760 days like we used to, but in only five days.
- 6:21And that has been eight that and we have been
- 6:24able to do this and to absorb this growth and
- 6:27complexity just by improving the processes, bring
- 6:30the right kind of people and having automation
- 6:33embedded in the finance department. But Most
- 6:38importantly for me is that finance evolved from
- 6:41an overlooked back office function to the strategic
- 6:45core of our business, where now we have people
- 6:48proactively seeking our insights and asking us,
- 6:51what does finance think about this? Can we build
- 6:54a model to validate this? Which is something
- 6:57that never happened before. And this shows me
- 7:00that it is possible when finance plays a the
- 7:04role of the strategic partner that finance becomes
- 7:07an invaluable player at the heart of value creation.
- 7:13So when you started, you started as chief strategic
- 7:16officer. So at which point did you become CFO?
- 7:20Was it after those two weeks? Was it after you
- 7:23actually revamped the team? When did you officially
- 7:26become a CFO and how were you still also handling
- 7:30strategy? Yeah, so I'm still handling strategy
- 7:33and the CFO role. And what we did is that we
- 7:36mixed them together because the CFO role is also
- 7:40a strategic role or they have a role to play
- 7:44in the strategy. It was after two weeks, really
- 7:47after they said, yeah, they said, hey, by the
- 7:50way, like, we want to improve our finance department.
- 7:53Do you want a? build the finance department from
- 7:55scratch. And I was like, okay, I'm on to the
- 7:57challenge. Oh, wow. Okay. So when you came in
- 8:01at this high growth stage company, what made
- 8:05your investment banking and P background the
- 8:08right fit for them? Because initially, they had
- 8:11you a strategy. But what do you think helped
- 8:13them say you can also ramp up the finance department
- 8:17and take over that? Yeah, so You know, people
- 8:20often lump banking and private equity together,
- 8:23but the truth is they're fundamentally different
- 8:26lenses. When you look at the business from a
- 8:29banker perspective, you focus heavily on cash
- 8:32flows, which is great. OK, but your goal is to
- 8:35ensure that business generate enough cash to
- 8:37repay its debt. The mindset. is protective and
- 8:42risk focused. But private equity looks beyond
- 8:46just debt repayment. You're constantly thinking,
- 8:49how can we increase the value of this business
- 8:52so we can eventually exit at much higher multiple
- 8:55down the road? Bringing this dual perspective
- 8:59to Transformer Table was crucial in my opinion.
- 9:03Thank you, Glens, gave me discipline around cash
- 9:05flow management, working capital optimization
- 9:07and financial rigor to ensure that we maintain
- 9:11a strong, healthy balance sheet. But the private
- 9:14equity mindset pushed me and my team to consistently
- 9:18ask, how can finance proactively help other departments
- 9:21identify opportunities to capture more value?
- 9:24How can we enhance profitability, efficiency
- 9:27and strategic growth? So together, These two
- 9:32perspectives help transform a table, not just
- 9:34grow rapidly, but also sustainably, which today
- 9:39make like we have a clean balance sheet, healthy
- 9:42cash flows and the financial strength to fund
- 9:45our ambitions, future plan, because you might
- 9:48want to be a billion dollar company. And then
- 9:50we all want to go there. And I mean, me, some
- 9:53people are already there, but. That's where we
- 9:55want to go. But if you don't have the means for
- 9:58your ambitions, that becomes only a wishful thinking.
- 10:01Right. The balance between casual discipline
- 10:04and strategic value creation is exactly what
- 10:08I think that dual background was instrumental
- 10:11to our success as a company. And now now that
- 10:15you are in the role, you mentioned that the way
- 10:19you. organize your team was ve because you hired
- 10:24first a I think is brilliant becaus don't realize
- 10:29how much t important to the CFO. W for example,
- 10:35but if you're correct, there goes your that you
- 10:41were never a con You know, like a lot of people
- 10:48do the mistake that they want to hire people
- 10:51who, you know, are similar to them. The way I
- 10:55look at things is I wanted to hire people who
- 10:58would complement my skills. And as you said,
- 11:02I've never been a controller and I don't know,
- 11:05you know, what they do. But what I know is your
- 11:07hand, right hand is the controller and everything
- 11:11starts at the data level. So if your accounting
- 11:14is wrong, Everything else is wrong. Forget about
- 11:17your FPNA. Forget about anything else. Like it
- 11:19does not matter because garbage in, garbage out.
- 11:23And I know it's cliche to say that, but this
- 11:26is the most important rule of finance. You know,
- 11:29like if you start with the wrong data, your output
- 11:32is going to be wrong. Same thing with your model.
- 11:34You know, your financial model. How I identify
- 11:38the controller for me, it was important that
- 11:41first of all, What's important for me is leadership.
- 11:45Okay. So what kind of leadership do you bring
- 11:47to the team? I wanted somebody who is going to
- 11:50grow the team, nurture the team, and then have
- 11:52them go to the next level because we're bringing
- 11:55talented people, skilled people, and I don't
- 11:58want them to feel like they are numbers. You
- 12:00know, I want them to grow in their role and to
- 12:03learn from somebody who has been there, done
- 12:05that, and has an experience that they want to
- 12:08share. So that was the first and the most important
- 12:11factor in my you know, research. And then obviously,
- 12:15the second one, I wanted somebody who's been
- 12:17there done that I didn't want to be the guinea
- 12:19pig of somebody else, you know, and why I was
- 12:23already a CFO trying, you know, so I didn't need
- 12:26somebody else to do the same thing. And the person
- 12:29that I hired is still with us. And he did an
- 12:32amazing job. Seriously, he built a strong team.
- 12:36And he's very caring with his team. That was
- 12:40instrumental in how finance has been able to
- 12:44increase credibility because going back to that
- 12:47data, if your data is wrong, nothing would affect
- 12:52the credibility of finance department. If you
- 12:54bring in data and then the next day you come
- 12:57up with a different data and the next day you
- 13:01come up with another set of data, so that would
- 13:04ruin the credibility of finance and data is our
- 13:08gold in finance. Oh, yeah. Oh, yeah. Definitely.
- 13:11And I like how you said it's good to find people
- 13:14that are not just similar to you, but they can
- 13:17really complement you in making the whole function
- 13:20better. So my question for you now in how you
- 13:24bring your whole team together is, especially
- 13:27now that you guys still close in five days, how
- 13:30would you describe how you bring people in and
- 13:34get them into that culture? Because sometimes
- 13:36it can be repetitive, sometimes it can be overwhelming.
- 13:38How do you keep your staff engaged and still
- 13:41excited to do the work? There's no secret, to
- 13:46be honest. So it's intrinsic. So you pick the
- 13:49right kind of people. So people who have that
- 13:52passion, who have that willingness to learn and
- 13:56grow are the ones who are going to continue doing
- 14:00a good job over the long run. OK, that's the
- 14:03first thing. So. Find the right kind of people
- 14:06when it comes to the growth mindset. And this
- 14:09is the thing that I'm looking for when I, you
- 14:12know, interview people. I don't care, like if
- 14:15you did it before for some some roles like at
- 14:18the junior level, I don't care about your skills.
- 14:21What I care about is your attitude and your growth
- 14:24mindset. And are you willing, you know, to grow,
- 14:26to evolve, especially in a fast growing company
- 14:29in a fast growing environment? So that's the
- 14:31first thing. The second thing is to understand
- 14:35the goals of each and every person in your team.
- 14:38These are not numbers. These are people with
- 14:41aspirations, with goals. So how can we align
- 14:45the goal of that person with the goal of the
- 14:49company? And this is where you find the best
- 14:52synergies, where one plus one does not create
- 14:54two, but three, four, five, you know? So this
- 14:57is what I like to do with the people. want to
- 15:00know them. I want to know, you know, what makes
- 15:02them thrive and what inspires them. So that's
- 15:07on, you know, more of the leadership level and,
- 15:10you know, hiring level, I would say. And what
- 15:13we do every month, I have what I call the the
- 15:17value pyramid. OK, the finest value pyramid.
- 15:20I came up with this name. It's not a real name,
- 15:22but what it is, it shows them. Like, how do we
- 15:26go from reporting, which is the base of the pyramid,
- 15:30again, going back to the data and the importance
- 15:32of the accounting to the top of the pyramid,
- 15:35which is influencing strategy. And there are
- 15:38multiple layers. And we discussed this with the
- 15:41team. How are we doing when it comes to the value
- 15:45pyramid? Are we in the reporting? Are we in this
- 15:48space? And it is an iterative circle where it's
- 15:52not like, hey, you build that base and you're
- 15:55good to go because even when you clean the data,
- 15:58even when you have the right information coming
- 16:01into your system, it's consistently you need
- 16:04to protect that integrity. You need to make sure
- 16:08that. You know, the new people coming in, in
- 16:11the company, not only your department, because
- 16:14the data is flowing from the different departments,
- 16:17but you need to make sure that everybody is following
- 16:20the processes, that you still understand the
- 16:23data, you still understand where it's coming
- 16:24from and its meaning, especially in a fast growing
- 16:28company, because we're adding new products, new
- 16:31channel, new market. So how are... our partners
- 16:35internally, you know, bringing in the data and
- 16:38how are we, you know, transforming, cleaning
- 16:40this data and then converting it into insights
- 16:42for the rest of the company. So this is something
- 16:46that I spend a lot of time discussing with my
- 16:49team and explaining to them what is the value
- 16:52that finance brings to the table. So I make sure
- 16:55that my vision is clear and that we're all rowing
- 16:58in the same direction and at the same speed.
- 17:01Now let's take a quick break to talk about a
- 17:03problem most finance teams face. You spend hours
- 17:06wrestling with data from different systems, building
- 17:08reports manually, and by the time you are done,
- 17:11the insights are already outdated. That's where
- 17:14today's sponsor comes in. Insight Software gives
- 17:17you a financing AI power tools that automatically
- 17:20pull data together and deliver super fast insight.
- 17:24Don't leave your team stuck in spreadsheets.
- 17:26Let them flex their talents as strategic advisors
- 17:29who guide smart business decisions. I'm hosting
- 17:33a webinar in partnership with Inside Software
- 17:36this October 15th. It's called Get Out of the
- 17:39Reporting Rut. So visit insidesoftware .com slash
- 17:42October to register and transform how your finance
- 17:46team operates. I'll also drop the link in the
- 17:49show note. Love it. Now I want to hear all the
- 17:52component of that pyramid. Like how did you came
- 17:54up with it? What are the different components?
- 17:56So, you know, for our listeners and viewers,
- 17:59how can I also bring it to their companies? Okay.
- 18:02So that's a good question. I did not come up
- 18:04with that pyramid. Okay. So I, I followed the
- 18:08secret CFO or CFO secrets. I don't know. Secret
- 18:12CFO. Yes. I want to pay tribute to the person
- 18:15who shared this pyramid and it's Andrew Lynch.
- 18:18on Twitter. So the base of the pyramid is transaction
- 18:22processing. Okay, so how are you bringing your
- 18:25APs and your AR? And then it's reporting, budgeting
- 18:29and forecasting, analysis and insight and strategy
- 18:33at the top of the pyramid. But you can't influence
- 18:37strategy if you have, you know, a bad transaction
- 18:40and processing because that means that your reporting
- 18:43is wrong and you cannot have a good budgeting
- 18:45and forecasting if your data is wrong. So it
- 18:48all flows naturally towards the top of the pyramid
- 18:52and it also helps the create a flywheel for the
- 18:57finance department where you inspire trust because
- 19:02your data is consistent and clean. I'm traumatized
- 19:07by that because when I joined the data was not
- 19:10clean and was not, you know, you cannot trust
- 19:12the data. Oh, you're not the only one. Trust
- 19:15me. One of my first episode on this podcast was
- 19:19what they don't tell you about being a CFO, right?
- 19:22So curious to hear from you. What are some of
- 19:25the things besides, you know, coming in and having
- 19:28challenged the data, what are the things that
- 19:30caught you by surprise or that you had to figure
- 19:32out very fast once you stepped in the CFO role?
- 19:35When I stepped into the CFO seat, what I had
- 19:38to learn fast was that finance isn't primarily
- 19:42about numbers. And I know I spoke a lot about
- 19:44numbers, but it's about people. I initially thought
- 19:48my biggest priority would be cleaning up data,
- 19:51setting processes and upgrading systems. But
- 19:54what truly became clear was that the success
- 19:58of these initiatives depended completely on the
- 20:01people behind them. And also my ability to communicate
- 20:04effectively with those people. So the first major
- 20:08challenge was building trust. I came in full
- 20:11of ambition, big ideas and a clear vision for
- 20:15turning finance department into the intelligence
- 20:17hub of the company. But I hadn't earned the internal
- 20:21credibility yet. Naturally, you know, when you
- 20:24join in a new organization, people feel threatened
- 20:27by changes, especially when they don't understand
- 20:31those changes. and they don't understand what
- 20:35you're trying to achieve. So I faced a lot of
- 20:38unexpected pushback, but in hindsight, I do understand
- 20:43why there was a pushback at that time. I very
- 20:47quickly realized that the only way forward was
- 20:50to actively build relationship, generally listen
- 20:54to people, and demonstrate that finance was not
- 20:57there to be a watchdog, but we were there to
- 21:00be a partner. And the second thing was the importance
- 21:06of change management. Finance might seem like
- 21:09a numbers game, but those numbers are just the
- 21:12outcome of human actions and decisions. naturally
- 21:16resist change, especially if it's unclear how
- 21:20it benefits them directly. So I quickly learned
- 21:23that every initiative needed clear, transparent
- 21:26communication about why we were making changes
- 21:29and specifically how these changes would positively
- 21:34impact the day -to -day life of those people.
- 21:37And I'm talking about the other departments.
- 21:39It's easier to bring in changes to your team,
- 21:41but it's harder to influence other departments.
- 21:45And this is why influence is one of the most
- 21:49important skills that you need to learn to become
- 21:51an effective CFO. The third and last one is,
- 21:56and maybe the most underestimated one, is you
- 22:00truly need to understand your audience and craft
- 22:02your message accordingly. Coming from a banking
- 22:06background, I was used to speaking the language
- 22:08of sophisticated financial professional, which
- 22:10we call jargon, you know, and suddenly, I transfer
- 22:13my table, I was working with talented people,
- 22:16smart people, but who simply did not share the
- 22:19same financial vocabulary or perspective. Initially,
- 22:23I kept repeating myself and I'm like, why are
- 22:25they not understanding what I'm saying? It's
- 22:27so simple and clear, you know, the real breakthrough
- 22:30came or happened when I shifted my message into
- 22:34their own language and I started explaining finance
- 22:38concepts in terms directly relevant to their
- 22:41specific role, challenges and goals. I give you
- 22:43an example. So for example, a lot of people don't
- 22:46understand the balance sheet and it's hard for
- 22:48them to visualize what's a balance sheet. But
- 22:51when you bring it down at their level and tell
- 22:53them, hey, do you have a house? Do you have a
- 22:55mortgage? OK, your house is your asset and your
- 22:57mortgage is the liability that you have on your
- 23:00house. Then they can suddenly relate to what
- 23:03you're saying. And it speaks to them in a different
- 23:06level than just repeating your jargon and your
- 23:10financial terms. So together. These lessons about
- 23:14trust, change management, and tailored communication
- 23:17were probably one of the most significant earlier
- 23:21realizations, but also they are the realizations
- 23:24that helped me turn the finance department into
- 23:28a strategic partner. Awesome. Thank you so much
- 23:31for sharing that. And I know you sometimes describe
- 23:34yourself as a blended CFO, so operator, strategist,
- 23:39and innovator, investor, sorry. What does it
- 23:42look like in your day -to -day to be an operator,
- 23:45strategist, and investor at the same time? So
- 23:47it feels like you're blending all your experience
- 23:50from private equity, from banking, all. How does
- 23:53it look like in your day -to -day, all in your
- 23:54week? Yeah, so when I describe myself as blended
- 23:59CFO, operator, strategist, and investor, what
- 24:02I'm really talking about is how I approach finance
- 24:05beyond just numbers on a spreadsheet. So first,
- 24:09As an operator, I strongly believe that the best
- 24:12CFOs regularly leave their desk and go actively
- 24:16discuss with the other departments. So it's not
- 24:19about spreadsheets. As I said it earlier, it's
- 24:21about humans. So members are merely the reflection
- 24:25of the human actions and decision happening on
- 24:27the ground. If you don't deeply understand the
- 24:32context behind those actions, it's impossible
- 24:35to translate number into meaningful insights
- 24:38or into actionable strategies that are going
- 24:40to help your internal clients or your internal
- 24:43partners. So to be clear, I don't want people
- 24:47to think that I'm saying you need to go and do
- 24:49the job of the head of operations. What I'm saying,
- 24:54it's about spending time with people from operations,
- 24:58marketing, sales, and supply chain to understand
- 25:01their challenges and the realities firsthand.
- 25:04in on the ground, not just behind the spreadsheet.
- 25:09And that's how finance, in my opinion, truly
- 25:13becomes a trusted business partner. The second
- 25:17one is strategist. So when I refer to strategist,
- 25:22it's the responsibility of the CFO is not to
- 25:25come up with a strategy. The CEO typically own
- 25:28the vision, but our job is to provide clarity
- 25:32around the path to achieving that vision. And
- 25:36we use data to identify opportunities, anticipate
- 25:39risks, and guide teams towards decisions that
- 25:43align with the overall strategic objectives.
- 25:46So we don't just deliver numbers, but we need
- 25:50to be able to interpret these numbers and help
- 25:53the business stay on course and adapt proactively
- 25:57when needed. So the investor role is about capital
- 26:01allocation and perhaps the single most critical
- 26:04aspect of being an effective CFO. At its core,
- 26:09this involves deciding how to best deploy limited
- 26:13resources towards unlimited opportunities. And
- 26:17this is where a lot of people miss the boat because
- 26:20people get tend to be distracted by multiple
- 26:24opportunities. But we could invest in different
- 26:28channels and so on and so forth. But we don't
- 26:32want to spread ourselves thin. What is the channel?
- 26:34What is the opportunity that will bring the highest
- 26:37ROI for our team, for our business? And we're
- 26:41constantly asking, are these investments aligned
- 26:44with our long -term goals? I often emphasize
- 26:49that traditional budgeting is outdated because
- 26:52it's too rigid, in my opinion. And today we live
- 26:57in a rapidly changing business environment. We've
- 27:00seen this recently with the tariffs. Nobody was
- 27:02expecting that. And you have to take that into
- 27:05account in your business. And you have to understand
- 27:08rapidly how this is going to affect your business
- 27:11and what kind of actions are you going to put
- 27:14in place to keep your business profitable and
- 27:19to keep generating sustainable cash flows in
- 27:22the future. So instead of going with rigid budget,
- 27:27effective CFO should think of budgeting as dynamic
- 27:30capital allocation. You test, you measure, you
- 27:34adjust, and you reallocate resources based on
- 27:37evolving realities and emerging opportunities.
- 27:40This is where flexibility is crucial. because
- 27:45we live in a fast moving world. And if you're
- 27:49locked in rigid plan, then you're guaranteed
- 27:51to miss the ultimate destination. So this is
- 27:55the three facets of the strategist, operator
- 27:59and investor. Thank you for sharing that. And
- 28:03you know, I'm glad you brought up the fact of
- 28:05the change, the pace of change we're facing now
- 28:08and how we have to be agile, how much we need
- 28:11to be flexible and all that. When you look at
- 28:14your amazing background in P .E. and in banking,
- 28:19working at a growing company, what are some of
- 28:21the things people often missed? Because you mentioned
- 28:24sometimes you may be focused on the opportunities,
- 28:26but you tend to forget all the things like the
- 28:29bankers may look at or private equity or other
- 28:33things could come into play. What are some of
- 28:36the things that you think people often missed
- 28:38and how can we overcome that? What do you mean
- 28:41by people often miss and in which sense? Sure.
- 28:45So let's say I'm a small company and I just want
- 28:49to grow to a billion dollar. Right. So I may
- 28:52be focused on, oh, let me get more customers.
- 28:54For example, I may be focused on things other
- 28:57than my capital stack, or I may be thinking about
- 29:01my capital stack and be like, OK, maybe I don't
- 29:04need to take that risk. How do you navigate those
- 29:07kind of things in a in an environment that's
- 29:10changing so fast. The most important thing is
- 29:13to be flexible and have flexible models. A lot
- 29:17of people think complexity when they build their
- 29:20financial model, for example, and it's good.
- 29:24It gives you a good perspective and it takes
- 29:27all the different aspects of the business. But
- 29:30how can you simplify that and take it into account?
- 29:34What are the drivers of your revenue? What are
- 29:36the drivers of your costs and how can you build
- 29:39something that is agile and that can help you,
- 29:43for example, when you have new tariffs, take
- 29:46that into account and see what is the impact
- 29:48on your business. So that flexibility is for
- 29:52me very important to be able to take your business
- 29:55to the next level in a fast growing environment.
- 29:57The second thing is start with your goal. You
- 30:01said, hey, I want to reach the billion dollar
- 30:04mark and Keep that goal as your North Star. One
- 30:08thing that I've noticed being a banker and working
- 30:10with a lot of entrepreneurs and CFOs is they
- 30:13keep changing. So today their strategy is this,
- 30:15tomorrow their strategy is that. No, your strategy
- 30:18should not change. So you have a goal, that's
- 30:21your destination. Let's say we're going from
- 30:23New York to Paris and The path could change,
- 30:27you know, towards that destination based on what's
- 30:30happening, but the destination stays the same.
- 30:33And this is the piece that a lot of people miss.
- 30:37And based on that, what are the resources that
- 30:39I need to allocate to reach that destination?
- 30:43Do I have the skills, the capital to be able
- 30:47to reach that destination? And this is what a
- 30:49good budgeting does, is you ask the right questions
- 30:53you challenge the assumptions so that you rework
- 30:58maybe your goal and then you know what like the
- 31:01billion dollar is not this year but it's maybe
- 31:03in three years and this year we could do 200
- 31:06because this is what we need in terms of human
- 31:09resources and we've seen it you know like in
- 31:12the US and in Canada the unemployment rate is
- 31:15so low that it's very hard to hire people and
- 31:18what is the capital that I have access to? So
- 31:21what are the cash flows that are coming in that
- 31:24I can use to reinvest in my business and take
- 31:27it to the next level? So this is what a good
- 31:31CFO could bring to the table, asking the right
- 31:33question, challenging the assumptions, and then
- 31:36helping the rest of the executive team build
- 31:39a plan that makes sense and making sure that
- 31:42they follow the path towards the destination
- 31:45and they don't forget about the destination.
- 31:47I love it. And I think that's exactly what we
- 31:51often miss is the destination. Because I feel
- 31:54like even as human beings in social media, for
- 31:57example, your goals change every day based on
- 32:00what you may see. And it's so easy to get distracted.
- 32:04You hear AI. You hear vacation in the Bahamas.
- 32:07And you're like, OK, what is my goal again? But
- 32:10your goal was Paris. So I love it. Thank you
- 32:12so much for sharing that. Well, I'll do the Bahamas
- 32:14anytime. I know, right? You're in Canada, so
- 32:19I can see that for sure. So what would you say
- 32:24is some advice you would give to someone with
- 32:27a quote -unquote non -traditional background
- 32:30that is aiming for the CFO seat? So my best advice
- 32:34for someone with a non -traditional background
- 32:36and quote unquote, you know, I don't think there's
- 32:38a traditional or non -traditional, but we're
- 32:40talking about somebody who's not been a controller
- 32:42or an FPNA. So is really embrace your difference.
- 32:48because your difference is your greatest advantage.
- 32:52And when I joined Transformer Table, I came from
- 32:54banking, not from traditional accounting or FP
- 32:57&A background, even though I have a background
- 33:00in finance, and I've studied accounting. But
- 33:03initially, some people saw this as a gap, but
- 33:06I saw it as a unique strength. And I immediately
- 33:09leveraged my banking experience to negotiate
- 33:11significantly larger and more flexible financing.
- 33:15also introduced key strategic partners through
- 33:18my network and I brought financial rigor and
- 33:21discipline that only an experienced banker could
- 33:24implement quickly. And I spent years observing
- 33:28some of the best CFOs in action and I knew exactly
- 33:32what worked and what didn't and what kind of
- 33:35CFO I wanted to become. So I drew from those
- 33:38lessons and rapidly applied best practices that
- 33:42I knew would deliver results and quickly because
- 33:46we were growing fast. But the key was really
- 33:50aligning my distinct skills with specific goals
- 33:54and ambitions of Transformer Table. And that's
- 33:56what I mentioned earlier. How can we align the
- 33:58goal of the person with the goal of the business
- 34:00so that it creates synergies? So another thing
- 34:04that is equally important and often overlooked
- 34:07is How do you build your team? You must intentionally
- 34:11surround yourself with people who complement
- 34:13your skills. A lot of people, as I said earlier,
- 34:16and I want to repeat myself, but they surround
- 34:20themselves with people who look like them, who
- 34:22think like them. And what it does, it creates
- 34:25echo chambers where it does not cover your blind
- 34:29spots. So I intentionally surrounded myself with
- 34:34people who will bring different skills than I
- 34:38had. And if you look at my team, we're so different
- 34:42one from another, not only the corporate controller,
- 34:46but also the rest of the team. They're very different,
- 34:49but they complement each other and they have
- 34:52personalities, obviously, that are good fit.
- 34:54This is also a very important thing. So ultimately,
- 34:59you need to remember that your team is your strength
- 35:01and embrace your difference because that's your
- 35:05strength. Thank you so much for sharing that
- 35:08and now I'm curious, what is the best career
- 35:10advice you ever received? The best career advice
- 35:15I received came from a training program that
- 35:19I attended. It was 2011, so a few years ago,
- 35:22and I was working as a corporate banker in Dubai,
- 35:25so not... not going through the Canadian harsh
- 35:28winter, and my boss decided to send me to the
- 35:32director's program in Hong Kong. And at that
- 35:34time, I was not even a director, but he believed
- 35:37in me and decided to invest in my growth. And
- 35:39I truly thank him for that because this completely
- 35:44changed my perspective and how I see the world.
- 35:47And the key insight was simple, but very powerful.
- 35:52So... The message was in a commoditized business
- 35:55and banking was a highly commoditized business
- 35:57and still is, the only true way to stand out
- 36:00is to become a genuine strategic partner to your
- 36:03clients. It made me realize something fundamental
- 36:07and every role, every position, every business
- 36:11has clients, internal or inter -external clients.
- 36:16And the key to success is always the same. Focus
- 36:20obsessively on making your clients successful.
- 36:23Take the time to deeply understand their goals
- 36:25and challenges. Identify what levers you can
- 36:29pull and help them achieve those goals. And once
- 36:32you deliver results consistently, it creates
- 36:36a virtuous circle. It builds trust with your
- 36:40partners. And finance becomes a strategic partner,
- 36:45but it also plays a an active role in value creation
- 36:51within the business. This advice really shaped
- 36:54every step of my career, whether when I was in
- 36:57banking or as a CFO, and it also defined how
- 37:01I work with external clients and prospects. So
- 37:05I don't position myself just as a financier,
- 37:09but want to position myself as a strategic advisor
- 37:12who understands the business and the goals of
- 37:16people and help them achieve those goals. The
- 37:19way I run the finance department today is also
- 37:23inspired by this kind of philosophy where I look
- 37:27at it not as a department, but as a business,
- 37:31as a consulting business dedicated to making
- 37:34my internal and external stakeholders successful.
- 37:38And if there isn't a universal truth that I've
- 37:42learned is that The only sustainable path to
- 37:46your own success is helping others achieve their
- 37:49own success. That is so true. And I love how
- 37:52you said you said it because you learned it in
- 37:56the banking world, somewhere in Hong Kong, Lord,
- 37:59we have to talk about that. But it also applies
- 38:01to where finance as a whole. corporate finance,
- 38:06corporate accounting, even public accounting,
- 38:08even in HR and IT, that notion of being a good
- 38:12business partner. And you summarized it very
- 38:14well of understanding what's going on so you
- 38:17can really help them achieve that success. Now,
- 38:20I'm curious with your international experience,
- 38:23if you can please give us a snippet of all the
- 38:25countries you've been to and how that probably
- 38:28shaped your leadership style today. Yeah, I love
- 38:33traveling. So I've been to so far 35 countries
- 38:38and still counting. It's not enough. I know for
- 38:41some people it's a lot, but for me it's not enough.
- 38:44But meeting people, and what I like to do when
- 38:45I go visit country, I don't like to sit in resorts.
- 38:49Anyway, I'm too hyperactive for that. So what
- 38:52I like to do is go meet local people, see how
- 38:55they live. And what it does, it created this
- 38:59open -minded mindset where if you see my team,
- 39:04they're all different. I'm not saying they're
- 39:06all different coming from different countries.
- 39:08Yes, some of them do, but they're all different
- 39:11in terms of personality, in terms of skills,
- 39:14in terms of what they bring to the table. It's
- 39:17the same thing with Transformer Table. The whole
- 39:19company is so diverse. And this is what makes
- 39:22our strength because when we face challenges,
- 39:27we are so diverse that we think differently and
- 39:30we tackle them from different perspectives. So
- 39:33it becomes a strength. And this is what I think
- 39:38makes us successful as a business today. So this,
- 39:42you know, how do you say like traveling? And
- 39:46meeting other people really developed a growth
- 39:49mindset that is required when you're working
- 39:53for a hyper growing company. Oh, that's awesome.
- 39:57And what would you rate out of those 35 countries?
- 40:00What would be your top five? I'm curious. This
- 40:03is a question that people ask me is like, what
- 40:05is the best country you've ever visited? And
- 40:08I'm like, they're all different. You know, they
- 40:10all have their charm and they all have, you know,
- 40:13their pros and cons. But So if I had to retire
- 40:17someday and live in a country other than Canada,
- 40:21I would definitely go live in Spain. I love the
- 40:25water, love the food, love the beaches, the nice
- 40:29weather. So Spain is definitely in my top list,
- 40:34but they're all unique, you know? So some countries
- 40:38I love the food, some countries I met great people,
- 40:42and even some countries I've been there. you
- 40:45know, twice or three times. And each time is
- 40:47different because it depends on the people you
- 40:50meet. It depends on the traveling with. So that's
- 40:53why I love about, you know, visiting different
- 40:55countries and also I'm a foodie. So. Oh, me too.
- 41:00Too much. But I still want to know your top five.
- 41:03So number one in Spain. Yes. Number one in Spain.
- 41:06What will be the other one? Barcelona in Spain.
- 41:09Love that. Love the vibe. Istanbul was. a great
- 41:14discovery, to be honest, in Turkey and love the
- 41:18vibe. They're very open -minded. They have great
- 41:21food. You want history, you have history. You
- 41:24want to go, you have clothing. So whatever you
- 41:26want, you have it there. I loved Singapore in
- 41:30Asia. I love food. So, you know, Singapore was
- 41:33great. So clean, so efficient. And, you know,
- 41:37like people are nice. The food is good. The country
- 41:40is clean. It's beautiful. It's small. but it
- 41:42is beautiful and very green. I don't want to
- 41:45hurt anybody's feeling, but Italy was great for
- 41:48food, great for everything that you want, you
- 41:51know, culture, beaches, history, whatever you
- 41:54want, you have it in Italy. And then I would
- 41:57close probably with Portugal, small, cute. Very
- 42:02safe and close to Spain. So, you know, I could
- 42:07visit when I moved to Spain for my retirement.
- 42:11Oh, that is awesome. Thank you so much for sharing.
- 42:14So my last question, what do you like to do outside
- 42:16of work and traveling and traveling, eating food?
- 42:22I'm very open minded, but I don't try weird things,
- 42:25though. I remember I went to Mexico. and they
- 42:29served us guacamole, you know, and I looked there
- 42:32was some small stuff and I thought it was it
- 42:34was bacon. And I get closer and it was crickets.
- 42:38I was like, OK, I am adventurous, but I have
- 42:42my limits. OK, so I like to try new things, but
- 42:46I didn't eat the guacamole. So it was not not
- 42:49not the crickets. I'm sure they were very crunchy.
- 42:52You missed out. But I told you Anderson, I would
- 42:57have done the same thing. So I'm not very adventurous
- 43:01when it comes to trying weird things, but I love
- 43:04trying different kinds of food. Yeah. So definitely
- 43:07food outside of work, outside of traveling. How
- 43:10about you? What do you like? Oh, food too much
- 43:14food and food again. Yes. But I wish I could
- 43:17balance it with something else like fitness.
- 43:19But right now, yes, I'm all food and Netflix,
- 43:22which is not a good combination. It's a good
- 43:26mix, but it is not good long term. It's not sustainable.
- 43:32Well, thank you. Thank you so much for being
- 43:35on the show, Axel. This was so super, super,
- 43:38super helpful. Thank you, Wessia. It was a pleasure
- 43:41discussing with you and being part of this show.
- 43:44And that's it for today's episode of the Diary
- 43:47of a CFO. Thank you so much for tuning in. If
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