12.11.19 Clark gets customer no service; Healthcare scam; Christmas spirit stories

The Clark Howard Podcast · Dec 11, 2019 · 38m

Clark NEVER ever settles a personal score in any public forum. But he will share how he’s been able to solve a problem. Last year Clark bought a deal on a new MacBook for his son’s school work from Woot. When the keyboard malfunctioned, Clark took it in for repair and was informed the computer had been refurbished. Customer service at Woot is moot – Clark’s attempts at reaching them ignored. Clark filed a complaint with the BBB. Clark received a response from Woot offering a full refund after sending back the computer. The response gave no admission of guilt – but a full refund. When you have…