Latest / THINK BEFORE YOU SLEEP / Why Everything Is So Expensive

Transcript

Why Everything Is So Expensive · THINK BEFORE YOU SLEEP

• 0:00
  Speaker 1: I need to know when exactly tipping became an everywhere experience.
• 0:06
  Speaker 1: Because why am I asked to hit a tip prompt
• 0:09
  Speaker 1: in a drive-thru? I'm talking about that little screen flip
• 0:12
  Speaker 1: in places where tipping was never the standard. And somehow
• 0:16
  Speaker 1: now I have to be in a moral dilemma before
• 0:19
  Speaker 1: I get my drink.
• 0:20
  Speaker 2: Yeah, I'm not surprised you're tipping the Starbucks drive-thru. In fact,
• 0:23
  Speaker 2: I've even been to a self-serve frozen yogurt place where
• 0:26
  Speaker 2: I did all of the work. And when I went
• 0:27
  Speaker 2: to the cashier... She swiveled that screen around and said,
• 0:30
  Speaker 2: it's going to ask you a little question.
• 0:32
  Speaker 3: Everywhere you go, about to flip the screen on you.
• 0:34
  Speaker 1: You're about to get asked.
• 0:35
  Speaker 4: Would you like to leave that tip?
• 0:37
  Speaker 1: Or better yet, they'll hit you with the, all right,
• 0:39
  Speaker 1: it's just going to ask you a quick question on
• 0:41
  Speaker 1: the screen real quick.
• 0:42
  Speaker 2: Honestly, if that frozen yogurt incident wasn't several years back
• 0:45
  Speaker 2: and the first time I encountered a cashier asking for
• 0:48
  Speaker 2: a tip, I would have set my food down and
• 0:50
  Speaker 2: walked out without paying because asking to be paid extra
• 0:53
  Speaker 2: for doing nothing is an insult to customers. Obviously, I
• 0:56
  Speaker 2: hit no. And actually, these days, tipping prompts have gotten
• 0:59
  Speaker 2: so annoying that I now stare them in the eyes
• 1:01
  Speaker 2: as I hit no tip because I'm tired of literally
• 1:04
  Speaker 2: everything getting more expensive with no additional value added to
• 1:07
  Speaker 2: the extent where it seems like since COVID, the prices
• 1:10
  Speaker 2: of everything have doubled and tripled. I feel like every
• 1:12
  Speaker 2: month I'm getting emailed by a streaming service telling me, hey,
• 1:16
  Speaker 2: we've got a price update. Oh, a price update. That
• 1:18
  Speaker 2: means you're going to lower it, right? Of course not.
• 1:21
  Speaker 2: How else is Amazon going to subsidize five seasons of
• 1:24
  Speaker 2: a ridiculously expensive show that everyone hates without increasing their prices?
• 1:28
  Speaker 2: That being said, at some point, enough is enough. But
• 1:31
  Speaker 2: before we get into that, recently a jury ordered Meta
• 1:34
  Speaker 2: and YouTube to pay millions for their role in designing
• 1:36
  Speaker 2: and promoting addictive platforms. They knew their apps could contribute
• 1:40
  Speaker 2: to anxiety, depression, and body image issues, but did not
• 1:44
  Speaker 2: share those risks while prioritizing profits. If you or your
• 1:47
  Speaker 2: child spent years growing up on social media and experienced
• 1:51
  Speaker 2: serious mental health struggles, you should hear this. Morgan &
• 1:54
  Speaker 2: Morgan is stepping up to hold these platforms accountable for
• 1:57
  Speaker 2: the harm they caused. You can use the link in
• 1:59
  Speaker 2: my description or scan the QR code to take a
• 2:01
  Speaker 2: short quiz to see if you qualify for a case.
• 2:04
  Speaker 2: You may be entitled to a potential recovery of over $ 1, 000. Alright,
• 2:08
  Speaker 2: so tipping has gotten crazy. What was once a nice
• 2:11
  Speaker 2: courtesy for an extra good job is now basically an
• 2:14
  Speaker 2: expected part of every business transaction. A handful of years back,
• 2:18
  Speaker 2: it began with tipping cashiers for merely taking your order.
• 2:21
  Speaker 2: And now they don't even have cashiers. They want you
• 2:23
  Speaker 2: to tip the kiosk.
• 2:24
  Speaker 5: We're at the airport, guys.
• 2:25
  Speaker 6: And in these kiosks at the very end, it asks
• 2:28
  Speaker 6: you if you want.
• 2:29
  Speaker 3: To leave a tip.
• 2:30
  Speaker 6: Why would they ask for tips, guys?
• 2:32
  Speaker 4: And here's the thing.
• 2:33
  Speaker 6: This is a Whataburger, a fast.
• 2:34
  Speaker 5: Food chain in the middle of the airport.
• 2:38
  Speaker 6: You want us to subsidize your poor pay?
• 2:42
  Speaker 2: Yeah, I'll wait for self-serve gasoline to start asking for tips, too.
• 2:45
  Speaker 2: as if oil isn't already expensive enough. And it's not
• 2:48
  Speaker 2: just restaurants. It's like every service now.
• 2:50
  Speaker 7: So I drive my dad over to pick up the car,
• 2:53
  Speaker 7: and he comes back with the keys, and he's kind
• 2:56
  Speaker 7: of distraught, which is.
• 2:57
  Speaker 6: Not like him.
• 2:58
  Speaker 3: He's like, I literally just paid.
• 2:59
  Speaker 5: I don't know, 500 bucks.
• 3:01
  Speaker 7: To have my car fixed, and then the guy swivels
• 3:04
  Speaker 7: the screen around and is like, you want a tip?
• 3:08
  Speaker 5: 20%, 25%, 30%.
• 3:09
  Speaker 2: Now, I would have thought that she was making this
• 3:11
  Speaker 2: all up, but I kid you not. I had work
• 3:13
  Speaker 2: done on my house about a year back, And after
• 3:15
  Speaker 2: charging me a price that seemed like extortion, the guy
• 3:18
  Speaker 2: pulls out the iPad and says, yeah, it's just going
• 3:20
  Speaker 2: to ask you a little question. So your local repairman
• 3:23
  Speaker 2: is now asking for a tip. The whole point of
• 3:25
  Speaker 2: tipping in the first place was to give a little
• 3:27
  Speaker 2: extra for good service. You know, give the bellhop a
• 3:30
  Speaker 2: little extra for carrying your luggage to your hotel room,
• 3:32
  Speaker 2: which personally I think is stupid. I think employees and
• 3:35
  Speaker 2: business owners should already be doing the best job they
• 3:38
  Speaker 2: can because they want return business. Good service is how
• 3:41
  Speaker 2: you create a successful company. And provided that I'm being
• 3:44
  Speaker 2: a polite customer, I should not have to pay you
• 3:46
  Speaker 2: extra to be nice to me. Because what tipping has
• 3:49
  Speaker 2: turned into is this predatory anti-consumer system where you are
• 3:53
  Speaker 2: essentially bullied into paying more than what you initially agreed to.
• 3:56
  Speaker 8: Tipping culture is targeting people pleasers and it is not okay.
• 3:59
  Speaker 2: As a people pleaser, you think that when someone shows
• 4:02
  Speaker 2: me a pad that says 15%, 20%, 25%, they're looking
• 4:04
  Speaker 2: at me while I press the button.
• 4:05
  Speaker 8: You think I'm going to hit none?
• 4:11
  Speaker 2: Yeah, you should hit none. I do every time. The
• 4:15
  Speaker 2: system is so predatory that I enjoy hitting that button,
• 4:18
  Speaker 2: and I enjoy the little maze that some of them
• 4:20
  Speaker 2: make you go through to not tip. The ones where
• 4:22
  Speaker 2: you have to hit like four different buttons to cancel
• 4:24
  Speaker 2: the tip, instead of the one button it takes to
• 4:26
  Speaker 2: pay extra. It gives me a sense of accomplishment when
• 4:29
  Speaker 2: I've figured out that the trick is to hit custom,
• 4:31
  Speaker 2: and then type in zero. I have tipped so many
• 4:34
  Speaker 2: times in just the last few days.
• 4:36
  Speaker 3: Coffee?
• 4:41
  Speaker 2: Yeah, that's ridiculous. Though I do appreciate the cashiers who
• 4:48
  Speaker 2: press no tip for you because they're fed up with
• 4:50
  Speaker 2: tipping prompts. Those people are heroes. More importantly, there is
• 4:55
  Speaker 2: a reason why you hate this system and you are
• 4:57
  Speaker 2: morally justified for hating tipping because psychologically what's occurring here
• 5:02
  Speaker 2: is a lack of transparency on the price. For example...
• 5:05
  Speaker 2: You agree to a price of $ 10, but somehow if
• 5:08
  Speaker 2: you don't pay $ 12. 50, you're a heartless bastard who doesn't
• 5:11
  Speaker 2: care about the sad life of the employees? Why are
• 5:14
  Speaker 2: someone else's life issues my problem? I'm just trying to
• 5:17
  Speaker 2: get a taco, and I shouldn't have to be afraid
• 5:18
  Speaker 2: that people will intentionally do a bad job if I
• 5:21
  Speaker 2: don't pay an upcharge. Then the second level of this
• 5:24
  Speaker 2: is which jobs deserve tips and which ones don't. Movers,
• 5:27
  Speaker 2: taxi drivers, barbers, why not tip the store clerk every
• 5:31
  Speaker 2: time they tell you where something is? I mean, who
• 5:33
  Speaker 2: has all this extra money where they can just drop
• 5:35
  Speaker 2: an extra 15-20% on every single bill? Personally, I think
• 5:39
  Speaker 2: we should only be tipping waiters because they're paid almost
• 5:41
  Speaker 2: nothing because tips are expected. But also, morally, I don't
• 5:44
  Speaker 2: think people should tip waiters either. And before people get mad, yes,
• 5:48
  Speaker 2: I do tip the wait staff at restaurants. However, we
• 5:51
  Speaker 2: do have other examples in the world like Japan where
• 5:53
  Speaker 2: people survive without this system. At restaurants in Japan, you
• 5:57
  Speaker 2: don't tip, you just pay for the food, and what
• 5:58
  Speaker 2: is frequently added onto that is a table fee that
• 6:01
  Speaker 2: is a set cost for sitting down at the restaurant.
• 6:04
  Speaker 2: There's your answer. We don't have to tip waiters now.
• 6:06
  Speaker 2: Just charge a table fee, and also, because waiters are
• 6:09
  Speaker 2: sales reps, they should get a commission when they sell
• 6:11
  Speaker 2: high-ticket items like alcohol and steak or extras like dessert.
• 6:15
  Speaker 2: With this type of system, when you sit down to eat,
• 6:17
  Speaker 2: you now know what you're consenting to without some mystery
• 6:20
  Speaker 2: price at the end based on how scared you are
• 6:22
  Speaker 2: to look like a bad person. Because the bigger problem here,
• 6:25
  Speaker 2: is that if you continuously say it's okay for people
• 6:28
  Speaker 2: to be unclear on how much they're going to charge you,
• 6:30
  Speaker 2: you get shit like this.
• 6:31
  Speaker 9: I gave birth to this perfect precious little angel in
• 6:33
  Speaker 9: September of last year. It is April, nearly May of
• 6:36
  Speaker 9: the next year, and I am getting bills in the
• 6:38
  Speaker 9: mail nearly every single week. Let's look at them. Okay,
• 6:42
  Speaker 9: this one is a bill for $ 2, 000. The service description
• 6:46
  Speaker 9: literally just says vaginal birth. Here's another bill for $ 1, 261.
• 6:53
  Speaker 9: What's the description for? Actually, it doesn't even say. Here's
• 6:57
  Speaker 9: another one. For $ 336, the service description is subsequent hospital care.
• 7:03
  Speaker 9: What does that mean? Here's another $ 675 charge for hospital
• 7:07
  Speaker 9: discharge day. What service is it? You're just charging me
• 7:10
  Speaker 9: for discharge day?
• 7:11
  Speaker 3: I don't know.
• 7:12
  Speaker 9: None of it makes sense. My husband just called. He
• 7:14
  Speaker 9: was on the phone for 20 minutes and we got
• 7:16
  Speaker 9: no answers. They said they could get back to us
• 7:17
  Speaker 9: in the next 90 days.
• 7:19
  Speaker 2: Yeah, she's not kidding. Two years ago, I got injured
• 7:22
  Speaker 2: lifting weights and had to go to the emergency room
• 7:24
  Speaker 2: without insurance because mine was randomly canceled. And thanks to Obama,
• 7:27
  Speaker 2: you can only sign up for medical insurance once a year.
• 7:30
  Speaker 2: So my bill was really expensive, despite the staff basically
• 7:33
  Speaker 2: just giving me Tylenol and telling me to go home
• 7:35
  Speaker 2: after three hours. I remember signing some paper at the
• 7:38
  Speaker 2: hospital for like $ 4, 000, which was insane considering how little
• 7:43
  Speaker 2: service I received. And after around two weeks, they just
• 7:46
  Speaker 2: kept sending me bills until the total cost was like $ 8, 000.
• 7:49
  Speaker 2: When did I consent to this? In fact, if you ask,
• 7:52
  Speaker 2: they can't even tell you how much certain treatments cost.
• 7:55
  Speaker 2: Or they do this thing where they tell you that
• 7:57
  Speaker 2: your bill is a certain amount, but if you complain,
• 7:58
  Speaker 2: they'll mark it down a ton. Sidney Watson showed that
• 8:01
  Speaker 2: recently on Twitter. So basically, they're lying to you about
• 8:04
  Speaker 2: the price. Pro tip, though, if you get injured during
• 8:07
  Speaker 2: business hours in America, don't go to the ER. Go
• 8:10
  Speaker 2: to your local urgent care instead, where they'll charge you
• 8:12
  Speaker 2: like $ 50 to $ 100 for talking to you for five
• 8:15
  Speaker 2: minutes instead of $ 5, 000.
• 8:17
  Speaker 3: $ 3, 968. 20 per month. That's how much it'll cost me, my husband,
• 8:26
  Speaker 3: and my three kids to have health insurance. A month!
• 8:30
  Speaker 3: That does not include that tuition.
• 8:32
  Speaker 6: No, no, no.
• 8:33
  Speaker 3: That is just the bare bones minimum. That is a
• 8:39
  Speaker 3: mortgage on a very expensive home. I'm not doing that
• 8:43
  Speaker 3: math right now.
• 8:44
  Speaker 2: She's also not kidding. My insurance randomly shot up 40%
• 8:48
  Speaker 2: last year. Same service, now it's just 40% more. It's
• 8:51
  Speaker 2: so expensive that I've considered canceling it because it costs
• 8:54
  Speaker 2: far more than just paying out of pocket. Even if
• 8:57
  Speaker 2: I go to the ER, it just seems like this
• 8:59
  Speaker 2: system is designed to kill the middle class. Because if
• 9:02
  Speaker 2: you're poor, you get your care for free. And if
• 9:04
  Speaker 2: you're rich, the cost doesn't matter. But if you're middle class,
• 9:07
  Speaker 2: you're screwed.
• 9:08
  Speaker 4: Your effective income, even when you're making like $ 20, 000 or
• 9:10
  Speaker 4: like $ 30, 000, it's closer to like $ 50, 000, $ 60, 000, right? Because
• 9:14
  Speaker 4: you have like the medical assistance program. That's the MAP program.
• 9:17
  Speaker 4: You have food stamps. You have other supplemental assistance. You
• 9:20
  Speaker 4: have housing assistance. You have a phone assistance, right? The
• 9:23
  Speaker 4: Obama phones. which is actually done by Bush, but it
• 9:25
  Speaker 4: doesn't matter. You have all these other things. And yeah,
• 9:29
  Speaker 4: you save so much fucking money whenever you're broke. But
• 9:32
  Speaker 4: then whenever you're middle class and you're not making that much,
• 9:34
  Speaker 4: let's say you're making $ 40, 000 a year. Those are the
• 9:37
  Speaker 4: people that are fucking broke because they can't get food stamps.
• 9:41
  Speaker 4: They can't get assistance. But at the same time, they
• 9:43
  Speaker 4: also don't have the money to pay for it out
• 9:45
  Speaker 4: of pocket either.
• 9:46
  Speaker 2: Now, this is where I and a lot of other
• 9:48
  Speaker 2: people are going to differ. I think the answer to
• 9:50
  Speaker 2: these problems is not various social programs. but more so
• 9:53
  Speaker 2: a coming together as a culture to vastly reduce the
• 9:56
  Speaker 2: cost of these services to the point where people can
• 9:58
  Speaker 2: easily afford them. You do this by exerting market pressure,
• 10:02
  Speaker 2: which we'll talk about later. Legislation.
• 10:04
  Speaker 9: Since President Trump has signed his executive order for hospital
• 10:07
  Speaker 9: price transparency, only one-third of hospitals are in compliance. We
• 10:11
  Speaker 9: need legislators to act to rein in these unchecked practices
• 10:14
  Speaker 9: and to protect... patients, and taxpayers.
• 10:16
  Speaker 2: Personally, I don't think an executive order is enough because
• 10:19
  Speaker 2: then the next president can just overturn it. It needs
• 10:21
  Speaker 2: to be an actual law. So market pressure, legislation, and
• 10:25
  Speaker 2: we need to get rid of all the scammers and
• 10:26
  Speaker 2: thieves in this industry, which is something that I've talked
• 10:29
  Speaker 2: about in other videos.
• 10:32
  Speaker 5: It's sad to think about it. Here in the United States,
• 10:35
  Speaker 5: we're literally being defrauded by people who are taking advantage
• 10:37
  Speaker 5: of old people, young people in daycares, disabled people with
• 10:41
  Speaker 5: autism clinics.
• 10:42
  Speaker 3: Unbelievable.
• 10:43
  Speaker 5: You have people who drive around in BMWs and make competitions, Mercedes. Meanwhile,
• 10:48
  Speaker 5: everyday American citizens are struggling to be able to afford
• 10:51
  Speaker 5: their own bills.
• 10:52
  Speaker 2: But in my opinion, going back to what Asmongold was saying,
• 10:55
  Speaker 2: this is all set up to kill the middle class.
• 10:58
  Speaker 2: It seems like politicians and corporations want to make it
• 11:00
  Speaker 2: so you only get to be independent if you're super
• 11:03
  Speaker 2: rich and nothing costs that much to you. Otherwise, you
• 11:06
  Speaker 2: get to be poor and dependent on government services and
• 11:08
  Speaker 2: and you have to take whatever they give you. The
• 11:10
  Speaker 2: point here is the removal of freedom of choice for
• 11:13
  Speaker 2: most people, because if you shrink the middle class, then
• 11:15
  Speaker 2: you're going to shrink the number of people who are
• 11:17
  Speaker 2: in the financial position to say no to a bad deal.
• 11:20
  Speaker 2: This inability for massive portions of the population to be
• 11:23
  Speaker 2: able to say no causes prices to increase. And what
• 11:26
  Speaker 2: makes matters worse is, trust me when I say that
• 11:28
  Speaker 2: no one wastes more money than poor people, and people
• 11:31
  Speaker 2: with high incomes. Either rich people are wasting it and
• 11:34
  Speaker 2: inflating the prices of everything for everyone else because the
• 11:37
  Speaker 2: dollar amount doesn't matter to them, or poor people are
• 11:40
  Speaker 2: wasting it and inflating prices because they don't know how
• 11:42
  Speaker 2: to manage their money, or because they're too nervous to
• 11:45
  Speaker 2: hit no tip on the iPad. All of this enables
• 11:48
  Speaker 2: companies to continuously increase their prices, and that's how you
• 11:51
  Speaker 2: get situations like this.
• 11:53
  Speaker 7: People, you know, they want to have a special experience.
• 11:57
  Speaker 7: And regardless of what your income level is, In some cases,
• 12:01
  Speaker 7: you know, a $ 9 experience does feel like you're splurging.
• 12:05
  Speaker 7: And then what that means is we have to make
• 12:07
  Speaker 7: it worthwhile, right? And in other cases, people believe, well,
• 12:11
  Speaker 7: this is a really affordable premium experience because they're saying like, well,
• 12:15
  Speaker 7: it's less than $ 10 and I get a really premium experience.
• 12:18
  Speaker 7: So regardless of where you're stationed in those income cohorts,
• 12:23
  Speaker 7: we want to make that experience worth your while.
• 12:25
  Speaker 2: So many of these CEOs for food companies are just liars.
• 12:29
  Speaker 2: I know he's pretending to be caring, but he talks
• 12:31
  Speaker 2: like an asshole who's had every phrase he says thought
• 12:33
  Speaker 2: up by a think tank. He's saying this stuff as
• 12:35
  Speaker 2: they horrendously overcharge you for coffee. Starbucks is not a
• 12:39
  Speaker 2: premium experience. Starbucks is fast food. There's no reason that
• 12:43
  Speaker 2: any of their drinks should cost $ 9. Now, I'm not
• 12:46
  Speaker 2: super familiar with what Starbucks charges for all their drinks
• 12:49
  Speaker 2: because I almost never go there, but I do know
• 12:51
  Speaker 2: they charge around $ 4 for their black coffee, which is
• 12:54
  Speaker 2: insane because the coffee beans that Starbucks uses are so
• 12:57
  Speaker 2: low quality, that it probably only costs like 20 cents
• 13:00
  Speaker 2: for them to make it black. Why would anyone pay
• 13:02
  Speaker 2: for this on a regular basis? Why would you go
• 13:04
  Speaker 2: here like multiple times a week? Not only do you
• 13:07
  Speaker 2: have to drive to Starbucks and wait in line, which
• 13:09
  Speaker 2: takes time, whereas making coffee at home takes almost no
• 13:12
  Speaker 2: time because the machines do everything for you, but also
• 13:15
  Speaker 2: you can buy the most premium expensive coffee at Sprouts
• 13:19
  Speaker 2: and it will cost maybe around $ 1 or $ 1. 50 for
• 13:21
  Speaker 2: a cup versus $ 4 for the low quality garbage at Starbucks.
• 13:26
  Speaker 2: And then they want a tip.
• 13:27
  Speaker 10: Bitch, I'm at Miss Coldstone, girl. And bitch, I will
• 13:31
  Speaker 10: die on a cross, bitch, before I ever pay this
• 13:36
  Speaker 10: much for a fucking, a little bucket.
• 13:37
  Speaker 3: Of ice cream.
• 13:39
  Speaker 10: Y'all crazy.
• 13:40
  Speaker 2: That guy had some energy or style, let's say, but
• 13:42
  Speaker 2: who the hell is paying for this? And Coldstone is
• 13:45
  Speaker 2: reportedly another store that likes flipping the iPad around to
• 13:48
  Speaker 2: ask you a little question. But $ 17 for a pint
• 13:51
  Speaker 2: of ice cream? The most expensive ice cream that I've
• 13:54
  Speaker 2: seen at the store is this ice cream here. It's
• 13:56
  Speaker 2: like $ 10 for a pint, and it's made with premium ingredients.
• 14:00
  Speaker 2: Whereas here is the stuff that goes into Cold Stone
• 14:02
  Speaker 2: ice cream. How are these companies, who don't really provide
• 14:05
  Speaker 2: an experience that's much better than just having ice cream
• 14:07
  Speaker 2: at home, still in business after charging $ 28, when I
• 14:11
  Speaker 2: can get the same size of Alden's organic ice cream
• 14:13
  Speaker 2: for around $ 11 or $ 12? And if you buy the
• 14:16
  Speaker 2: cheap ice cream, I think it's like $ 4 or $ 5. Well,
• 14:18
  Speaker 2: I'll tell you why they can charge this much. It's
• 14:20
  Speaker 2: because people keep saying yes. It's the same reason why
• 14:23
  Speaker 2: they ask you to tip cashiers now. It's because lots
• 14:26
  Speaker 2: of people say yes.
• 14:28
  Speaker 8: Barista Dylan Shanker says tips make up 10 to 20%
• 14:31
  Speaker 8: of his pay.
• 14:32
  Speaker 3: He is 39.
• 14:32
  Speaker 8: He has a decade of experience and expertise.
• 14:36
  Speaker 1: And.
• 14:37
  Speaker 6: I've never made more than $ 25, 000 a year. I cannot
• 14:40
  Speaker 6: even wrap my head around the idea of even just
• 14:42
  Speaker 6: making $ 30, 000 or $ 40, 000 a year.
• 14:44
  Speaker 8: Roughly half of Shanker's customers tip, which is in line
• 14:47
  Speaker 8: with the national average.
• 14:48
  Speaker 2: 50% of people are saying yes. This was from NPR.
• 14:52
  Speaker 2: And by the way, if you're 39 and don't make
• 14:54
  Speaker 2: a lot of money, that's not my problem as the customer.
• 14:57
  Speaker 6: There's just something really, really demoralizing about someone seeing that screen,
• 15:03
  Speaker 6: knowing I'm not rich and kind of just not caring
• 15:09
  Speaker 6: about you enough to kind of like want to help
• 15:11
  Speaker 6: you make a living.
• 15:13
  Speaker 2: Yeah, I don't care. If this job is not making
• 15:16
  Speaker 2: you a living, then you should ask for more money
• 15:18
  Speaker 2: from your employer or get a better job so you
• 15:20
  Speaker 2: don't have to abuse customers like a streamer begging for subs. Now,
• 15:24
  Speaker 2: you may think that you saying no is enough, but
• 15:26
  Speaker 2: that doesn't matter if 50% of the people are still
• 15:28
  Speaker 2: saying yes. If half the people say yes to a
• 15:31
  Speaker 2: 20% tip at Starbucks, then that's like tens of millions
• 15:34
  Speaker 2: of dollars a year, if not more. If you look
• 15:37
  Speaker 2: at the article, they say, well, this is a way
• 15:39
  Speaker 2: of paying our employees more without increasing prices. Yeah, because
• 15:42
  Speaker 2: you're tricking customers into paying 20% more for their drink
• 15:45
  Speaker 2: and then shaming them for not doing it like this
• 15:48
  Speaker 2: 39 year old. That's dishonest.
• 15:50
  Speaker 8: There's a lot of pressure to keep prices low for
• 15:52
  Speaker 8: increasingly frugal customers. Tipping is a way to get more
• 15:57
  Speaker 8: money from customers without actually charging them more.
• 16:00
  Speaker 1: It's a subsidy.
• 16:01
  Speaker 8: It's a wage subsidy to the employer.
• 16:04
  Speaker 4: It's not a tip.
• 16:05
  Speaker 1: It goes to your wage.
• 16:06
  Speaker 8: It's just the amount that the employer doesn't have to
• 16:10
  Speaker 8: pay you. And people don't understand this.
• 16:12
  Speaker 2: Not to mention the people who end up tipping because
• 16:14
  Speaker 2: they clicked yes on accident. But all of this works
• 16:17
  Speaker 2: on supply and demand. This may sound a little bit
• 16:20
  Speaker 2: different from your economics course in school, but they are
• 16:22
  Speaker 2: supplying asking you for a tip, and you create more
• 16:25
  Speaker 2: demand for that system by clicking yes. Here's the deal.
• 16:28
  Speaker 2: The real price of something is whatever people will pay
• 16:31
  Speaker 2: for it. So if you keep saying yes to a
• 16:33
  Speaker 2: $ 9 premium experience at Starbucks, then in two years they're
• 16:37
  Speaker 2: going to try to see if they can get away
• 16:38
  Speaker 2: with a $ 12 experience. And everything else will increase in
• 16:41
  Speaker 2: price too because other companies will start copying Starbucks. So
• 16:45
  Speaker 2: the answer to stopping these price increases is one, in
• 16:48
  Speaker 2: terms of the medical industry, demand price transparency. Of course,
• 16:52
  Speaker 2: this isn't the only problem with the medical industry, but
• 16:55
  Speaker 2: it is a major one that I think will significantly
• 16:57
  Speaker 2: reduce prices. As for the tipping and the $ 9 coffees,
• 17:01
  Speaker 2: we need to bring shaming culture back. This culture of
• 17:04
  Speaker 2: extreme tolerance has had a lot of negative side effects.
• 17:06
  Speaker 2: For example, being afraid to say that being fat is
• 17:09
  Speaker 2: bad for you increases everyone's medical insurance premiums, thanks to
• 17:13
  Speaker 2: the Obama administration, as well as not shaming people for
• 17:16
  Speaker 2: spending $ 28 on $ 4 of ice cream for the premium
• 17:19
  Speaker 2: experience of Polysorbet 80 and Red 40, is making your
• 17:23
  Speaker 2: life worse. Because if people pay $ 28 at Cold Stone,
• 17:27
  Speaker 2: which is like two and a half times the price
• 17:28
  Speaker 2: of organic ice cream at the store, then Cold Stone
• 17:31
  Speaker 2: is going to say, okay, well, let's see if we
• 17:33
  Speaker 2: can get 31. It should cost you social value if
• 17:36
  Speaker 2: you're one of those people who enables companies to price
• 17:38
  Speaker 2: hike everything, because you want to overspend instead of being
• 17:41
  Speaker 2: responsible with your money. I've actually gotten rid of almost
• 17:44
  Speaker 2: all my friends who constantly throw money away, because being
• 17:47
  Speaker 2: around such people affects my spending habits. And when it
• 17:50
  Speaker 2: comes to rich people, really one of the most harmful
• 17:52
  Speaker 2: things they can do is overspend, because that inflates prices
• 17:55
  Speaker 2: for everyone else. Last, when it comes to tipping, silently
• 17:59
  Speaker 2: clicking no is not enough, because when you do that,
• 18:02
  Speaker 2: statistically the person behind you is just going to tip anyway,
• 18:05
  Speaker 2: so the iPad question doesn't go away. You have to
• 18:08
  Speaker 2: actually openly show your disgust for these companies trying to
• 18:11
  Speaker 2: prey on guilt psychology.
• 18:13
  Speaker 3: It's simple.
• 18:14
  Speaker 2: The second they turn that screen around and say, it's
• 18:16
  Speaker 2: going to ask you a little question, you say out loud,
• 18:20
  Speaker 2: I'm not tipping. And for the people who are going
• 18:22
  Speaker 2: to say, well, they're just employees, the company makes them
• 18:25
  Speaker 2: say that. I don't care. They're still engaging in it.
• 18:28
  Speaker 2: Stop having empathy for people who are trying to prey
• 18:30
  Speaker 2: on you. If they don't want disgruntled customers, then they
• 18:33
  Speaker 2: can be one of the hero employees who presses no
• 18:35
  Speaker 2: tip for you. Also, for those who are afraid, if
• 18:38
  Speaker 2: you can't say no to an iPad, then you are
• 18:40
  Speaker 2: definitely letting people walk all over you in other areas
• 18:43
  Speaker 2: of your life. It's time to practice standing up for yourself.
• 18:47
  Speaker 2: By saying no out loud, you're not just saving 20%
• 18:50
  Speaker 2: on your meal, but you're also empowering everyone else online
• 18:53
  Speaker 2: who hears you say it to say no as well.
• 18:55
  Speaker 2: Because none of these people want to tip either, they're
• 18:57
  Speaker 2: just caught in the scam. And I guarantee you that
• 19:00
  Speaker 2: if just 1 in 10 people verbally says that they
• 19:02
  Speaker 2: aren't tipping and gets mad, All of this shit will stop.
• 19:05
  Speaker 2: If just 1 in 10 people is a ticking time
• 19:08
  Speaker 2: bomb every time a screen is turned around, companies aren't
• 19:11
  Speaker 2: going to want to deal with that. So it's time
• 19:13
  Speaker 2: to start being more disagreeable for the betterment of yourself. Anyway,
• 19:16
  Speaker 2: thanks for watching, follow me on Twitter, and I'll see
• 19:19
  Speaker 2: you in the next video.