Latest / Eating While Broke / KERRI HARPER HOWIE - Mustard Up That Cheddar Dog
Transcript
- 0:00Speaker 1: Hey, guys, welcome to another episode of Eating While Broke.
- 0:03Speaker 1: I'm your host, coleeen Witt, and today we have the
- 0:07Speaker 1: mc Legacies of all mick legacies. I just before I
- 0:12Speaker 1: even introduce this amazingly special guest, I have to let
- 0:16Speaker 1: you guys know that I have tried to get this
- 0:19Speaker 1: interview for at least a year. Not because I've reached
- 0:23Speaker 1: out and actually broke contact to this special guest, is
- 0:26Speaker 1: because I've literally had to stalk research, watch so many interviews,
- 0:29Speaker 1: and I try not to do this, but I am
- 0:32Speaker 1: so impressed with this special guest right here. I've been
- 0:36Speaker 1: telling my whole team and everyone who watches the show knows.
- 0:39Speaker 1: I am absolutely more excited over entrepreneurs than celebrities. Unfortunately,
- 0:44Speaker 1: sorry for my celebrities, but today we have special guests.
- 0:49Speaker 1: Carrie Harper Howie is in the building. And not only
- 0:53Speaker 1: is she, are you the largest McDonald's franchise owner in
- 0:56Speaker 1: the state of California.
- 0:57Speaker 2: I keep saying that I think you.
- 0:58Speaker 3: Got in the state of California. African American.
- 1:00Speaker 2: Yes, yes, yes, she's gonna wear that hat.
- 1:06Speaker 4: She is twenty one man, twenty one twenty.
- 1:09Speaker 1: One McDonald's restaurants are owned by Carrie Harper Howie and
- 1:15Speaker 1: her family, her mother and her sister, three minority women.
- 1:20Speaker 1: This was a huge feat in the timing and the
- 1:23Speaker 1: whole structure. But the cool thing about Carrie here is
- 1:27Speaker 1: her story is definitely untraditional. But she has released a
- 1:31Speaker 1: book which led me to her, called The Family Secret.
- 1:34Speaker 1: So if you guys are interested in hearing more, you
- 1:37Speaker 1: can go ahead and look up The Family Secret online Google, Amazon,
- 1:41Speaker 1: you can find it.
- 1:42Speaker 2: That is how I found her.
- 1:44Speaker 1: But so we are going to get into The Family
- 1:48Speaker 1: Secret first, starting with the broke dish that y'all had
- 1:52Speaker 1: before you had twenty one McDonald's.
- 1:55Speaker 2: So what will you have me eat in today?
- 1:57Speaker 3: Okay?
- 1:58Speaker 4: So this is a dish that my my sister and
- 2:00Speaker 4: I used to make back in the day eons ago,
- 2:04Speaker 4: and as I shared with you, I don't remember the
- 2:06Speaker 4: last time I made this, so I'm hoping that I
- 2:08Speaker 4: can pull it off. But it was such a that
- 2:11Speaker 4: meal that my sister and I would go to that
- 2:14Speaker 4: we thought was so delicious and so cool. So today
- 2:17Speaker 4: I'm gonna make for you mustardy cheddar hot dogs. And
- 2:23Speaker 4: I asked for this bag these bags of chips because
- 2:26Speaker 4: that was always the side we always had in our house.
- 2:28Speaker 4: We were definitely not making fries. We weren't even baking
- 2:31Speaker 4: frozen fries. We were not doing anything special. But we
- 2:34Speaker 4: always had a backs of variety chips. So we're gonna
- 2:37Speaker 4: do mustardy cheddar hot dogs and chips.
- 3:03Speaker 2: Okay, so that makes sense.
- 3:05Speaker 1: I threw a ketchup and I said, she must have
- 3:08Speaker 1: forgot some ketchup up in here, but go ahead, it's okay.
- 3:12Speaker 1: So since you had that surprise, I switched out your
- 3:15Speaker 1: hot dogs for turkey hot dogs, just from you know,
- 3:18Speaker 1: the sanity of my stomach.
- 3:19Speaker 2: So surprise.
- 3:21Speaker 1: Anyways, go ahead, make your mustard cheese hot dogs. I
- 3:26Speaker 1: was sitting there looking at the recipe and the ingredient said,
- 3:29Speaker 1: maybe she wants elvida, and I said, but.
- 3:30Speaker 2: Usually people they want belvida cheese, say elvida.
- 3:33Speaker 1: So we want to see what So so take me back, okay,
- 3:39Speaker 1: take me all the way back to life when y'all
- 3:42Speaker 1: you and your sister almost burnt down the house and
- 3:45Speaker 1: these hot dogs.
- 3:46Speaker 4: So my sister and I were born and raised in Englewood.
- 3:49Speaker 4: My sister still lives in the house that we grew
- 3:51Speaker 4: up in. Y'all ago, Yes, and.
- 3:55Speaker 1: That's crazy to think twenty one McDonald's later.
- 3:58Speaker 4: I mean, you know, we take a lot of pride
- 4:01Speaker 4: in living and existing and moving and supporting the communities
- 4:06Speaker 4: where we live. And so you know, if you got
- 4:11Speaker 4: a perfectly good house that works fine and suit your purposes,
- 4:15Speaker 4: there's no real reason for it not to still be
- 4:17Speaker 4: in your family.
- 4:18Speaker 1: And did you guys own it back then or were
- 4:20Speaker 1: you renting it?
- 4:21Speaker 4: I literally came home from the hospital to this house
- 4:26Speaker 4: my parents before they became McDonald's franchisees. My dad was
- 4:30Speaker 4: a cop and my mother was a social worker, so
- 4:32Speaker 4: they both had good government jobs. Wow, and they were
- 4:36Speaker 4: able to afford to buy this house on this very
- 4:38Speaker 4: small street in Inglewood, California.
- 4:40Speaker 1: I'm just curious, and you could share or not share,
- 4:43Speaker 1: but you know Inglewood has gentrified, and is you know,
- 4:48Speaker 1: buying a house over there as impossible.
- 4:50Speaker 2: I am genuinely.
- 4:52Speaker 1: Curious how much they bought a house for then and
- 4:55Speaker 1: how much does it work today.
- 4:57Speaker 4: So when I was growing up, my parent, my mom especially,
- 5:02Speaker 4: was like kids know what kids know, and grown ups
- 5:04Speaker 4: know what grown ups know.
- 5:05Speaker 3: So I'm gonna be honest and say I honestly.
- 5:08Speaker 4: And truly never knew what I can tell you, though,
- 5:11Speaker 4: is we have lived there long enough and remodeled, renovated,
- 5:15Speaker 4: change things, et cetera, that we have not completely paid
- 5:18Speaker 4: it off.
- 5:19Speaker 3: So we have pulled money out.
- 5:20Speaker 4: Which is the beauty of real estate as an investment,
- 5:24Speaker 4: right is you can use it in over time, you
- 5:27Speaker 4: can allow yourself to reinvest in yourself to beautify the
- 5:31Speaker 4: space that you're in through taking money out of your
- 5:33Speaker 4: house and then paying for that mortgage. So it's not
- 5:36Speaker 4: paid off even forty plus I'll say forty plus years later.
- 5:41Speaker 1: So that's like basically saying that the house is gorgeous.
- 5:44Speaker 5: Right.
- 5:45Speaker 4: We think it is beautiful, it works beautiful, and you know,
- 5:48Speaker 4: quite honestly, my mother has Alzheimer's, and so what that
- 5:55Speaker 4: means is that we have been able to change the
- 5:58Speaker 4: space to create a little mini apartment for her inside
- 6:02Speaker 4: the house, in a place that's familiar to her. Because if,
- 6:05Speaker 4: as you may know, with Alzheimer's patients, for them, everything
- 6:10Speaker 4: familiar is better. So if they can really and truly
- 6:13Speaker 4: be in a place where they know, hey, around this
- 6:15Speaker 4: corner is my bedroom, then that.
- 6:18Speaker 3: Is very helpful to them.
- 6:19Speaker 4: That's another reason why I feel especially blessed that we've
- 6:23Speaker 4: held on to the house because we didn't know that
- 6:26Speaker 4: our mom was going to develop Alzheimer's. But I'm so
- 6:29Speaker 4: glad that she's able to be in a space that's
- 6:31Speaker 4: been familiar to her for so long.
- 6:34Speaker 1: Yeah, and it kind of goes back to the naming
- 6:37Speaker 1: of this episode, is gonna be mc legacy legacy because
- 6:40Speaker 1: you guys definitely like even just saying that you kept
- 6:43Speaker 1: this house shows that you guys value this family culture
- 6:47Speaker 1: that you guys have. Kind of your parents kind of
- 6:51Speaker 1: knew you guys as a whole built so you and
- 6:55Speaker 1: your sister at the time. Are they when you're doing this?
- 6:59Speaker 1: Are they cops? And and would your mom do social worker?
- 7:02Speaker 3: Social worker?
- 7:04Speaker 4: So my parents got involved in the early nineteen eighties,
- 7:08Speaker 4: so this would have been even after we had McDonald's.
- 7:12Speaker 4: But as you can imagine, if you're going from a
- 7:15Speaker 4: career where you're used to catching criminals or helping families,
- 7:19Speaker 4: you don't know anything about McDonald's or being your own
- 7:22Speaker 4: business owner or anything like that. So they were a
- 7:24Speaker 4: lot of times away from home. So my sister and
- 7:27Speaker 4: I will be home by ourselves, and we had to
- 7:29Speaker 4: figure out how we were going to eat because unlike
- 7:32Speaker 4: my very coddle children who are left with meals and
- 7:35Speaker 4: all the other.
- 7:35Speaker 3: Kind of stuff. My mother was like, figure it out,
- 7:38Speaker 3: and we did.
- 7:39Speaker 4: And so this was one of the things that we
- 7:41Speaker 4: knew that we could cook that would taste good. You know,
- 7:44Speaker 4: we're not as you know, as a restaurant tour I know,
- 7:46Speaker 4: I don't know that we were thinking about this, but
- 7:48Speaker 4: there's no food safety issues, you can, I feel pretty sure,
- 7:52Speaker 4: although I honestly don't remember.
- 7:54Speaker 3: I think we would have.
- 7:54Speaker 4: Probably cooked the hot dogs in the microwave. I don't
- 7:59Speaker 4: know that we were necessarily using the stovetop.
- 8:01Speaker 1: But you know, hey, in here there's no microwaves, so
- 8:05Speaker 1: I like it no microwave, So making it work?
- 8:07Speaker 2: And how hard was it?
- 8:09Speaker 1: Do you know at least the history of like what
- 8:12Speaker 1: it took for your parents to get a McDonald's and
- 8:14Speaker 1: how did they stumble upon the opportunity.
- 8:17Speaker 4: So at the time, my mother's only sister, her name
- 8:23Speaker 4: or she's my auntie Jane, she was and her husband
- 8:28Speaker 4: were a franchisees at the time. They were in the
- 8:30Speaker 4: San Diego market and the and you know, they were
- 8:34Speaker 4: enfranchising even longer than my mom, and so my parents
- 8:38Speaker 4: were like, we have our good government job, so we're
- 8:40Speaker 4: not tripping. And at some point in time, there was
- 8:44Speaker 4: an African American regional manager who at the time was
- 8:47Speaker 4: responsible for finding franchisees well. He as well as McDonald's
- 8:51Speaker 4: as a corporation, they were looking to increase the number
- 8:54Speaker 4: of black franchisees. So when he met my I mean,
- 8:58Speaker 4: you know, my aunt became an approved operator, and I
- 9:01Speaker 4: think he met my mother and thought and proposed the idea.
- 9:05Speaker 4: They were kind of like, huh okay, And so they
- 9:09Speaker 4: both cashed in the retirement at their good government jobs.
- 9:13Speaker 4: And that your eyes just got big because it was
- 9:15Speaker 4: a big deal.
- 9:16Speaker 2: That's a high risk move.
- 9:17Speaker 4: That's a very high risk move, right, They cashed in
- 9:20Speaker 4: their retirements and bought their first restaurant. Now, my sister
- 9:23Speaker 4: and I were young girls at the time, so it
- 9:27Speaker 4: was really you know.
- 9:28Speaker 3: It was a big deal. It was a big risk,
- 9:31Speaker 3: but somehow they had the courage to do it.
- 9:34Speaker 1: That's a lot did that Now, I don't want to
- 9:37Speaker 1: skip forward, but I'm gonna So did that amount of
- 9:43Speaker 1: pressure play a role in possible separation later on?
- 9:47Speaker 4: No, So their separation was very specifically around my father
- 9:53Speaker 4: being a gambling addict. And I do talk about this
- 9:56Speaker 4: very openly in my book. My father was a gambler
- 10:00Speaker 4: for years, and while my mom knew that he liked
- 10:04Speaker 4: to go to the racetrack and you know, bid on horses,
- 10:10Speaker 4: she never realized that it had developed into a habit
- 10:15Speaker 4: that he couldn't control. And so, as you can imagine,
- 10:18Speaker 4: you know, this day and age, we are very used
- 10:20Speaker 4: to walking into a bank shoot at this point, right,
- 10:22Speaker 4: we do apple pay or. People weren't using a lot
- 10:25Speaker 4: of credit cards back in the early nineteen eighties.
- 10:28Speaker 3: They were using a lot of cash.
- 10:30Speaker 4: And so my father, being a gambling addict, surrounded by cash,
- 10:36Speaker 4: would literally take whole envelopes of money from the register
- 10:40Speaker 4: that should go into the bank, right and being building
- 10:45Speaker 4: McDonald's money.
- 10:46Speaker 1: Which oh, no, Papa, no, Papa, yes, said yes.
- 10:51Speaker 4: And so basically he gambled away a lot of money.
- 10:57Speaker 4: It was, I'll say, to put it briefly, it was
- 10:59Speaker 4: a very very large financial infidelity. I'm just gonna put
- 11:04Speaker 4: that there, yeah, okay, yeah, And so my mom was
- 11:08Speaker 4: not able to forgive that. She was not able to
- 11:14Speaker 4: get past the fact that he had, you know, I
- 11:17Speaker 4: think for her, honestly, I don't know if it was
- 11:21Speaker 4: so much like the oh, he's been financially unfaithful to me,
- 11:25Speaker 4: as how could you be so selfish as to ruin
- 11:31Speaker 4: the potentially ruin the lives of your wife, but even
- 11:35Speaker 4: more importantly, your daughters. We've done this, We've taken this
- 11:38Speaker 4: risk so that your daughters could have something more than
- 11:41Speaker 4: we ever thought we could have. And she just could
- 11:44Speaker 4: not get past that, and so she didn't and then
- 11:48Speaker 4: so then she decided to divorce him. Now, as you
- 11:51Speaker 4: can imagine, their Black franchises, this is the mid nineteen nineties,
- 11:56Speaker 4: mid to late nineteen nineties. And how long were they
- 12:00Speaker 4: the franchise at that point, Somewhere in the range of
- 12:02Speaker 4: seven or eight years. I don't know exactly, because I'll
- 12:05Speaker 4: say this, I'm pretty sure I was in sixth grade. Okay,
- 12:08Speaker 4: so somewhere in sixth grade, you're around ten or eleven.
- 12:12Speaker 4: So around the mid to late eighties, they had been
- 12:14Speaker 4: in around seven or so years, six or seven and
- 12:17Speaker 4: they only owned one at.
- 12:18Speaker 3: The time, or they owned two at the time.
- 12:19Speaker 2: Yeah, that's high pressure. She's under two, ye.
- 12:22Speaker 4: Right, you know, so she was, you know, appropriately unable
- 12:26Speaker 4: to forgive that fine.
- 12:28Speaker 3: So she was prepared to leave him. The issue.
- 12:35Speaker 4: Is that she was the black woman in the nineteen
- 12:37Speaker 4: eighties with two young daughters, and so she had to
- 12:40Speaker 4: figure out one is McDonald's gonna let me even continue?
- 12:44Speaker 4: Because the way that they all found out was we
- 12:47Speaker 4: were on a vacation. We used to go to Lake
- 12:49Speaker 4: Havasu with a bunch of other cops in their families.
- 12:51Speaker 3: We were on vacation. They called her and said, your
- 12:56Speaker 3: bills have not been paid.
- 12:59Speaker 2: Oh heck no, ye see, so he's gambling.
- 13:02Speaker 4: And if there's one thing any corporation like McDonald's is like,
- 13:06Speaker 4: is gonna not go for They're not going for their
- 13:09Speaker 4: bills not being paid.
- 13:11Speaker 1: So so just to backtrack for everyone that doesn't know,
- 13:14Speaker 1: can you do like a brief breakdown of McDonald's. I
- 13:18Speaker 1: have an idea that what it is, but definitely not
- 13:21Speaker 1: nearly as much knowledge as you do. So just do
- 13:23Speaker 1: a snapshot so people understand why you guys would be
- 13:27Speaker 1: paying McDonald's bills.
- 13:29Speaker 3: Yes, so.
- 13:31Speaker 4: Enfranchising, you have to pay what's called a franchising fee
- 13:36Speaker 4: or a royalty.
- 13:37Speaker 3: Use this knife before you burn yours.
- 13:40Speaker 4: Stabbing, thank you, So you have to pay a royalty
- 13:44Speaker 4: in order to be in business, and so we were
- 13:48Speaker 4: they were not paying he was not paying that royalty fee.
- 13:53Speaker 4: All that cash, unfortunately, was going to support his gambling
- 13:57Speaker 4: habit and so and you know, and of course there's
- 13:59Speaker 4: a variety of other bills.
- 14:01Speaker 3: So we have vendors.
- 14:02Speaker 4: Some of those vendors might if McDonald's pays the vendors first,
- 14:05Speaker 4: we will pay McDonald's back. Or the vendor is calling
- 14:07Speaker 4: McDonald's saying, hey, we haven't gotten paid for food and
- 14:11Speaker 4: in a certain amount of time, can you go to
- 14:13Speaker 4: your owner operator and find out what's going on, because
- 14:15Speaker 4: we are one of the biggest things that we're specifically
- 14:19Speaker 4: held accountable to as franchisees. It's paying our bills on
- 14:22Speaker 4: time like that is there are franchising standards.
- 14:25Speaker 3: That's one of them. Pay your bills on time?
- 14:28Speaker 2: And is this back?
- 14:28Speaker 1: Did McDonald's have a McDonald's university back then?
- 14:31Speaker 3: It's called Hamburger University?
- 14:33Speaker 2: Sorry, yes, I did a little bit of research.
- 14:35Speaker 3: Come on, all right, I'm a proud graduate of that's HU, right?
- 14:41Speaker 2: And how many years is hu?
- 14:45Speaker 3: HU is? A week?
- 14:46Speaker 5: Oh?
- 14:46Speaker 2: It's a week? Is it week? Two years?
- 14:50Speaker 4: It's okay, I'm gonna I'm gonna give you details how
- 14:53Speaker 4: that works out.
- 14:53Speaker 1: Okay, so wait, wait, backtrack. So your mom is on vacation.
- 14:58Speaker 3: Mom's on vacation, all of them were all on vacation.
- 15:00Speaker 2: Okay, she gets a call, she gets the call.
- 15:03Speaker 4: The call says, you have not been paying your bills,
- 15:07Speaker 4: and she says, holy stuff, holy but Jolie, and she
- 15:16Speaker 4: then you know, I don't think we left the trip,
- 15:18Speaker 4: but I think it because it was kind of like, oh,
- 15:20Speaker 4: surely this cannot be the case, Like, that's not.
- 15:23Speaker 3: Would you like mustard on ketchup on yours?
- 15:26Speaker 1: I'm gonna do it the way you do it first, Okay,
- 15:27Speaker 1: I want to live the whole experience.
- 15:29Speaker 3: Yes, so I don't have enough cheese. I'm gonna great
- 15:33Speaker 3: a little more cheese.
- 15:33Speaker 4: But so yeah, So then we get back, we realize
- 15:36Speaker 4: that the bills, in fact, she realized, because I didn't
- 15:39Speaker 4: know anything, she realized at the time that in fact,
- 15:42Speaker 4: the bills had not been paid and that McDonald's was
- 15:45Speaker 4: mad about it. And so it becomes a question of, well,
- 15:50Speaker 4: what happens do they just kick the whole family out.
- 15:53Speaker 4: My mom, because she's amazing, was able to convince McDonald's
- 16:00Speaker 4: to let her stay in the business. And that it
- 16:02Speaker 4: was my father who was the gambler who should be
- 16:06Speaker 4: kicked out, and they agreed to that. And so, you know,
- 16:11Speaker 4: people have a lot of things to say about McDonald's,
- 16:14Speaker 4: and everybody has their.
- 16:15Speaker 3: Own story experience.
- 16:17Speaker 4: One of my biggest feelings about McDonald's is gratitude for
- 16:22Speaker 4: giving my mother, a single woman at the time, a
- 16:25Speaker 4: chance to prove that she was more than what her
- 16:29Speaker 4: husband had done to her.
- 16:31Speaker 3: Wow, and so.
- 16:33Speaker 4: And the reason why that feels so palpable to me
- 16:36Speaker 4: especially is because she did have to take steps to
- 16:41Speaker 4: buy my father out because you know, he.
- 16:43Speaker 2: Was a co owner, and then she toy that dead too.
- 16:46Speaker 3: Well, she did not immediately because she couldn't.
- 16:50Speaker 4: But she Your question is a good one. She had
- 16:53Speaker 4: to get financing to be able, said as low as possible.
- 16:58Speaker 4: She had to get financing to be able to buy
- 17:01Speaker 4: him out and put herself in a position to repay
- 17:03Speaker 4: this debt.
- 17:04Speaker 1: So she had to even get into even more debt.
- 17:06Speaker 3: Yes, geez.
- 17:07Speaker 2: She had to really believe in herself too, right, she.
- 17:10Speaker 3: I mean, and have the fortitude.
- 17:12Speaker 4: And as you're grieving your marriage, yea grieving the vision
- 17:17Speaker 4: that you had for your life, you're caring for your
- 17:20Speaker 4: daughters who are so young and basically don't know anything
- 17:24Speaker 4: you know, and so it's at the.
- 17:26Speaker 1: Time, did you guys see her in any like emotional
- 17:30Speaker 1: distress or was she like a gangster?
- 17:33Speaker 4: She was an absolute gangster. I'm gonna tell you about
- 17:36Speaker 4: that in a second. But what I want to get
- 17:39Speaker 4: back to your question of the reason why I keep
- 17:43Speaker 4: harping on black single woman is because my mom went
- 17:48Speaker 4: to bank after bank trying to get the financing to
- 17:51Speaker 4: dig herself out of this hole, and bank after bank
- 17:55Speaker 4: after bank said no, they would not give her money.
- 17:58Speaker 4: And in fact, one of them when she walked in
- 18:01Speaker 4: said to her, where is your husband? And she said,
- 18:05Speaker 4: I don't have one, And they were like, there's nothing
- 18:08Speaker 4: we can do for you.
- 18:09Speaker 1: Wow.
- 18:11Speaker 4: Until one day she walked into the Culver City branch
- 18:16Speaker 4: was even either Culver City or Baldwin Hills branch of Wells.
- 18:19Speaker 2: Fargo Bank to Wells Fargo, there was.
- 18:22Speaker 4: A black woman there named Mona Maze, and my mom
- 18:27Speaker 4: laid it all on the line for Mona, and Mona
- 18:29Speaker 4: said okay, and she was able to get my mom
- 18:33Speaker 4: the financing that she need needed to move on by
- 18:36Speaker 4: my dad out get herself right with McDonald's and plan
- 18:41Speaker 4: for a future where she paid off the debt just
- 18:43Speaker 4: like you said.
- 18:44Speaker 2: Holy cow. So and she had to go through multiple
- 18:47Speaker 2: multiple for that.
- 18:49Speaker 1: I had read that and I was like I even
- 18:52Speaker 1: called Wells trying to get your contact.
- 18:54Speaker 2: It was like, girl, you don't get off my phone
- 18:56Speaker 2: with this.
- 18:58Speaker 1: But it's true, true, And that was in I mean,
- 19:02Speaker 1: no disrespect to the banks, but that was hard time
- 19:04Speaker 1: too as a black black woman, like she wasn't even white.
- 19:07Speaker 1: She was definitely like the opposite of and McDonald's is
- 19:11Speaker 1: almost like a forsurable you know when someone comes up
- 19:13Speaker 1: with a McDonald's loan. I heard those are like yes,
- 19:17Speaker 1: you know, so she had she had to go through
- 19:19Speaker 1: all that into to still fight and press on.
- 19:23Speaker 2: Yet she's pretty incredible.
- 19:25Speaker 3: Yeah, I like that.
- 19:25Speaker 1: You do rep the fact that she was a single mom.
- 19:28Speaker 1: I just became a single mom and I just wore
- 19:30Speaker 1: them days be hard, you know, especially handling it with grace, right,
- 19:35Speaker 1: you know, because they love to like be out there
- 19:37Speaker 1: like well she was a bitter or whatever, but like
- 19:39Speaker 1: to handle it with grace in a situation where it
- 19:41Speaker 1: was like to be honest, unfair.
- 19:43Speaker 4: Yeah, and she I can say with total honesty. Never
- 19:48Speaker 4: bad mouthed my dad did. We've only over the years
- 19:51Speaker 4: kind of gotten details out of her about what happened.
- 19:54Speaker 4: She wasn't trying to like harp on anything bad about him.
- 19:59Speaker 4: She was just like, it's me now, and you know,
- 20:03Speaker 4: we're rolling. And so we were lucky at the time
- 20:05Speaker 4: we had a woman. She was our babysitter and babysitter
- 20:10Speaker 4: to Minnie, and so we spent a lot of time
- 20:13Speaker 4: in her house, like you know, at the end of
- 20:14Speaker 4: the day, Like my mom had to really be physically
- 20:17Speaker 4: present in those restaurants a lot. And I think that's
- 20:20Speaker 4: really kind of where learning how to cook.
- 20:22Speaker 3: Things like this came from.
- 20:24Speaker 1: Wow, Oh my god, can the camera see that?
- 20:29Speaker 2: I don't know they can see it. That is crazy.
- 20:33Speaker 3: That's been a long time.
- 20:35Speaker 2: Do you feel just sidebar, we have to name we
- 20:39Speaker 2: have to name drop this.
- 20:40Speaker 1: What was the can you just tell us like thirty
- 20:43Speaker 1: seconds about this chop winning yeah situation.
- 20:46Speaker 3: Okay, So I was in Washington, d C.
- 20:50Speaker 4: At this amazing event called the Family Reunion, and there
- 20:54Speaker 4: was a chopped style not chopped, but chopped style competition.
- 20:59Speaker 4: Mister three baskets, three rounds, the whole nine and I
- 21:04Speaker 4: was on a team with four people including my sister
- 21:06Speaker 4: and this other one wonderful woman I was on the
- 21:08Speaker 4: other panel with and then a total stranger, and we won.
- 21:11Speaker 3: We were the overall Chop champions.
- 21:13Speaker 1: Yes, and I only had to shout that out because
- 21:16Speaker 1: this is something that I'm definitely I haven't even tried it,
- 21:20Speaker 1: but I'm gonna make it for my daughter.
- 21:21Speaker 2: Ooh, I'm gonna do thrids. Okay, oh sorry.
- 21:26Speaker 3: I'll take those, Sorry, Primellion.
- 21:29Speaker 1: This looks like something my daughter would absolutely love because
- 21:32Speaker 1: she just loves cheese.
- 21:33Speaker 2: I'll get her spaghetti. And it was just big cannam
- 21:35Speaker 2: with cheese. But this is all gooey. The bread is toasted,
- 21:39Speaker 2: which I do like.
- 21:40Speaker 1: The Other thing I love about this is she used butter,
- 21:44Speaker 1: and if you know anything about me, I.
- 21:46Speaker 2: Use a stick of butter like every two days.
- 21:49Speaker 1: It's really bad. This is why I have fat over
- 21:51Speaker 1: my abs. But this is gooey, cheesy, and you put
- 21:55Speaker 1: the mustard underneath. So I am dying to try it.
- 21:57Speaker 1: I'm gonna let us sit for like two sicks. It's
- 21:59Speaker 1: a little it is hot. It's hot, but before I
- 22:02Speaker 1: take a bite into it, let's go back, so your
- 22:05Speaker 1: mom successfully handles this transaction. You guys have no idea
- 22:09Speaker 1: babysitters are stepping in. Is your father still in the
- 22:14Speaker 1: picture kind of or does he like to a Houdini?
- 22:17Speaker 3: He pretty much does a Hudini?
- 22:19Speaker 2: Does that suck?
- 22:20Speaker 1: I'm sorry that happened to me in my situation. I'm like, why,
- 22:23Speaker 1: because then it's like double the responsibility, right.
- 22:28Speaker 3: I obviously cannot speak for my father. He is deceased. Now.
- 22:32Speaker 4: I think he was ashamed, and I think that shame
- 22:35Speaker 4: can be a lot not excusing his absence, but I
- 22:39Speaker 4: think he was just very embarrassed and because not only
- 22:43Speaker 4: did he mess everything up financially for my mother, sister,
- 22:48Speaker 4: and I, but he had borrowed from friends, from family,
- 22:51Speaker 4: like it was a it was an addiction, and so
- 22:54Speaker 4: you know, I don't treat that any differently than a
- 22:56Speaker 4: drug addiction that makes people make really bad decisions. But
- 23:00Speaker 4: I just think he, you know, as they said, my
- 23:02Speaker 4: mom got the friends, my mom got the life, she
- 23:04Speaker 4: got the businesses, she got the kids, she got the
- 23:07Speaker 4: she got everything, and he just kind of, you know,
- 23:11Speaker 4: crawled away into obsoletion. One of I think Nicole and
- 23:26Speaker 4: I Nicole's my sister. One of our shared regrets in
- 23:30Speaker 4: life is that somewhere we lived together after uh she
- 23:37Speaker 4: had already graduated from college. We both went to college
- 23:39Speaker 4: in the Bay Area and we lived together, and we
- 23:43Speaker 4: had reached out to a friend of his and gotten
- 23:46Speaker 4: his phone number, and we had his phone number on
- 23:49Speaker 4: our kid on our kitchen refrigerator, and we were planning
- 23:53Speaker 4: to reach out to him, really just in the spirit
- 23:56Speaker 4: of we're doing great, how are you like? We hadn't
- 23:59Speaker 4: talked spoken him in years, and he died before we
- 24:02Speaker 4: had a chance to reach out to him, and so
- 24:05Speaker 4: I wish that we had reached out to him and
- 24:09Speaker 4: re established that connection. I before I have my first son,
- 24:15Speaker 4: I remember talking to my husband and I was like, Babe,
- 24:18Speaker 4: I don't.
- 24:19Speaker 3: Like, what do dads do? I feel like I don't
- 24:21Speaker 3: really know what dads do.
- 24:23Speaker 4: And you know, I mean he was definitely around until early,
- 24:28Speaker 4: you know, middle elementary, sixth or seventh grade, but I
- 24:32Speaker 4: didn't never I certainly never got a chance to develop
- 24:35Speaker 4: a relationship with him as a teen, as a college student,
- 24:39Speaker 4: as an adult, all those things.
- 24:42Speaker 1: And I think we both wish that we had. So
- 24:45Speaker 1: he never like touched base again. No and then how
- 24:49Speaker 1: did your mom like she just did she? What story
- 24:51Speaker 1: did she come up with to make you, guys palette it?
- 24:54Speaker 4: So I think the worst or not, I almost say
- 24:57Speaker 4: the worst, but probably one of them, the most difficult
- 25:00Speaker 4: pieces of it that we never talked about it. There
- 25:04Speaker 4: was no acknowledgement that we should have feelings about the
- 25:09Speaker 4: fact that my parents were divorcing.
- 25:11Speaker 3: I talked about this in the.
- 25:12Speaker 2: Book so like it wasn't even like but there was.
- 25:15Speaker 3: Let me tell you exactly how it happened.
- 25:17Speaker 4: Yeah, we came home from wherever school, the babysitters wherever,
- 25:24Speaker 4: and my mom said, your dad and I are getting divorced.
- 25:28Speaker 4: And we said, so that means that I think. I said,
- 25:33Speaker 4: so Dad's not going to live here anymore, and she
- 25:36Speaker 4: said no, And then I started crying for a few minutes,
- 25:40Speaker 4: and then my sister started crying, and then my mom
- 25:43Speaker 4: started crying, and then we all stopped crying.
- 25:48Speaker 3: And we literally never spoke of it ever again.
- 25:52Speaker 2: Now we're there.
- 25:53Speaker 1: But I can't imagine you There was something you said
- 25:56Speaker 1: earlier in our interview that kind of makes sense. Why
- 26:00Speaker 1: maybe you guys, but I don't look at my.
- 26:02Speaker 2: Little daughter, she's three.
- 26:04Speaker 1: She goes through phase of missing her dad, and she's
- 26:07Speaker 1: like very expressive, like I miss daddy or whatever whatever.
- 26:11Speaker 2: It's really kind of sad. H it's actually sad.
- 26:14Speaker 1: No, No, I try to make like I just do
- 26:16Speaker 1: I miss too. But it was your space because earlier
- 26:19Speaker 1: in the interview you said my mom was the type
- 26:23Speaker 1: that this is adult conversation or a kid. Do you
- 26:26Speaker 1: feel like you didn't feel comfortable enough to say, hey,
- 26:30Speaker 1: I miss my dad, where is he or where are
- 26:32Speaker 1: you having those conversations?
- 26:33Speaker 2: She was like adult kid.
- 26:36Speaker 4: So I've had enough therapy to know that I didn't
- 26:43Speaker 4: know how to verbalize that I missed my dad. And
- 26:49Speaker 4: also I think my for whatever, and this is gonna
- 26:53Speaker 4: sound crazy, my mom would not have been a person
- 26:57Speaker 4: that I would have gone to to express the feelings
- 27:01Speaker 4: she was not. And and I said, she is wonderful
- 27:04Speaker 4: in many ways, but emotionally available, she is not. So
- 27:08Speaker 4: we we didn't live in a household where we were
- 27:11Speaker 4: hugging and kissing. It wasn't abusive, but it wasn't affectionate,
- 27:16Speaker 4: either verbally or physically.
- 27:18Speaker 3: You know, And so it wasn't you know.
- 27:20Speaker 4: I never went to my mom like, oh, this guy
- 27:23Speaker 4: just broke my heart or you know, oh, I'm going
- 27:26Speaker 4: shopping for a prom dress.
- 27:27Speaker 3: My mom wasn't a part of that.
- 27:28Speaker 2: Was just wasn't that person.
- 27:31Speaker 1: Oh, so it was like that was the that was
- 27:33Speaker 1: that was our householder, that was your household culture, that
- 27:36Speaker 1: was our household culture. That's that's I could only imagine
- 27:39Speaker 1: how difficult that would be because, yeah, I mean just
- 27:43Speaker 1: because I'm just a new mom and I see my
- 27:45Speaker 1: daughter very much.
- 27:46Speaker 2: Expressive, like oh my bady, I saw fly so much.
- 27:52Speaker 2: My goodness, girlfriend.
- 27:54Speaker 1: But but it makes sense if culturally in this household.
- 27:58Speaker 1: You know, I grew up in a house where my
- 27:59Speaker 1: mom didn't hug us, so like that was just the
- 28:03Speaker 1: norm I longed for. So now this poor child is
- 28:06Speaker 1: a hugger, cuddler, and I love you, right, but I
- 28:11Speaker 1: get it. So it doesn't sound crazy. It just sounds
- 28:13Speaker 1: like it's unfortunate that you guys had to experience that.
- 28:16Speaker 4: Yeah, And like I said, I've been lucky enough to
- 28:20Speaker 4: have enough therapy. I think the biggest impact for us.
- 28:25Speaker 4: And I talk about this very I think rationally because
- 28:29Speaker 4: in my in my experience, I've really had to learn
- 28:32Speaker 4: how to connect with feelings because I.
- 28:34Speaker 2: Never you are you grew up disassociated.
- 28:37Speaker 3: Very disassociated from feeling like we never you know.
- 28:41Speaker 4: So last night my youngest son is being baptized at
- 28:44Speaker 4: the end of this month. We had a conversation with
- 28:47Speaker 4: the pastor and his wife of that church and they said, Cyrus,
- 28:50Speaker 4: how are you feeling? And he said nervous, but I
- 28:53Speaker 4: feel okay, And they were like, glad that you were
- 28:56Speaker 4: able to My kids have lots of emotional language. My
- 29:00Speaker 4: mom wasn't acknowledging that I was sad or angry or fearful.
- 29:04Speaker 4: We never, we didn't have conversations around emotional language, and
- 29:08Speaker 4: she certainly didn't express those things to us. So you said,
- 29:12Speaker 4: you asked me, how did she handle it? She didn't
- 29:14Speaker 4: know how to handle it any other way than a jeep.
- 29:17Speaker 4: She put her head down. She's like, I'm about to
- 29:20Speaker 4: save this whole situation. I'm taking care of my daughters.
- 29:23Speaker 2: Did you ever see her crime in that moment.
- 29:26Speaker 4: Where she said the divorce, the divorce? But other than that, no,
- 29:31Speaker 4: did you?
- 29:32Speaker 2: Did you and your sister have those I have a
- 29:34Speaker 2: twin sister.
- 29:38Speaker 3: Exciting to those of us who don't have twins, it's
- 29:40Speaker 3: so cooling.
- 29:42Speaker 2: It's all exciting. If you look alike.
- 29:45Speaker 1: But did you and your sister talk about those emotions
- 29:49Speaker 1: at all or at the time where you just so disassociated,
- 29:52Speaker 1: you didn't know what those feelings, how to identify those feelings.
- 29:56Speaker 4: Over time, yes, we've grown up to start having those
- 29:59Speaker 4: convers but we weren't like little girls in the room
- 30:03Speaker 4: because we shared a room for a long time, but
- 30:05Speaker 4: we were not little girls in the room saying you know, oh,
- 30:09Speaker 4: I wish that mom, you wish that mom would.
- 30:11Speaker 3: Hug you, or we didn't know, or I miss it. It
- 30:13Speaker 3: was just or no, geez, that's a lot. I don't know,
- 30:18Speaker 3: and it sounds.
- 30:20Speaker 4: Crazy to say out loud, but that I can't be anything.
- 30:24Speaker 1: I don't think it sounds crazy. I think there's people
- 30:27Speaker 1: out there that can relate. And I'm glad you're open
- 30:29Speaker 1: enough and you've done enough work to say it, because
- 30:31Speaker 1: people go through this, even in twenty twenty four. I mean,
- 30:34Speaker 1: mental health is still brand new to the world. But
- 30:39Speaker 1: it's just crazy to think about the family legacy and
- 30:42Speaker 1: still see these pockets of.
- 30:46Speaker 2: What's the word like.
- 30:49Speaker 1: Passed on little demons, you know, kind of I don't
- 30:51Speaker 1: know the word that I would use, but generational.
- 30:56Speaker 4: I mean, a part of it is trauma. And the
- 30:58Speaker 4: reason why I say trauma, excuse me. I one time
- 31:05Speaker 4: asked my mom, you know what, and this was I was,
- 31:09Speaker 4: this was relatively advanced in her journey with Alzheimer's, but
- 31:13Speaker 4: she was at this time much more kind of aware,
- 31:16Speaker 4: and she's aware and alert, but she definitely her illness
- 31:19Speaker 4: continues to increase, right, And so I asked her, you know,
- 31:25Speaker 4: I forget the exact question, but something along the lines of,
- 31:29Speaker 4: you know, what was your life like when you were young,
- 31:32Speaker 4: or like how did you what did you when your
- 31:33Speaker 4: brothers and sisters you were or how do you feel
- 31:35Speaker 4: like the emotional things were happening in your household? And
- 31:39Speaker 4: her response to me was, you know, when my brothers
- 31:43Speaker 4: and sisters left the house, I was not even sure
- 31:46Speaker 4: that they would come home safely because we lived in
- 31:50Speaker 4: New Orleans in the nineteen forties and fifties, and your
- 31:54Speaker 4: family members sometimes would just disappear, So we weren't developing connections.
- 31:59Speaker 4: We could afford to be hyper emotionally connected. And that really,
- 32:06Speaker 4: I was like, A, this makes a lot of sense
- 32:09Speaker 4: to me because I can look at my mother and
- 32:11Speaker 4: all of her siblings and see they are wonderful and
- 32:15Speaker 4: loving people. But my generation, me and our cousins, we
- 32:19Speaker 4: are so much more effusively real, you know, emotional when
- 32:27Speaker 4: it comes to connecting with each other than all of
- 32:29Speaker 4: my mom and her parents. I don't know how we've
- 32:31Speaker 4: all kind of gotten out of started to break that cycle,
- 32:35Speaker 4: but it's so clear to me where it starts, and
- 32:39Speaker 4: that this is really a part of the African American
- 32:43Speaker 4: systemic racist experience, that we carry that, and.
- 32:48Speaker 3: We you and I we're moms.
- 32:50Speaker 4: You know, my kids are older than yours, but we're
- 32:52Speaker 4: moms raising the same generation of kids, and our kids
- 32:55Speaker 4: will have a very different experience. I don't know if
- 32:58Speaker 4: you've had therapy, but I have, my husband has, and
- 33:01Speaker 4: so we now know how important it is when I
- 33:05Speaker 4: make a mistake, I apologize to my kids, and.
- 33:08Speaker 2: That's me right, yes, And.
- 33:12Speaker 1: I think also people need to remember apology is the
- 33:15Speaker 1: best way to end the argument. They're all gonna be
- 33:18Speaker 1: arguing mad all day. An apology will reset it to
- 33:22Speaker 1: you know, it's the best hidden secret accountability. Same thing
- 33:24Speaker 1: I did it, I'm sorry, won't happen again, or I'll
- 33:27Speaker 1: try to do better, I can't do better, or whatever.
- 33:29Speaker 2: But accountability and apology is probably.
- 33:31Speaker 1: The easiest way to end nagging drama, arguing everything, and people.
- 33:38Speaker 4: Like for what?
- 33:40Speaker 1: But I am curious and this is a sidebar, and
- 33:43Speaker 1: we got to go back to your story because I.
- 33:44Speaker 2: Want to hear about it.
- 33:45Speaker 1: But as a mom, I feel like what makes me
- 33:51Speaker 1: resilient and probably makes you and your sister resilient, I'm
- 33:55Speaker 1: gonna use the word resilient and your mother resilient is
- 33:59Speaker 1: probably the hardship that you had to go through. When
- 34:02Speaker 1: I look at my teeny bopper and I heard you
- 34:05Speaker 1: say coddle to your kid. You came from your mouth. Okay,
- 34:08Speaker 1: I don't know your kid, but do you feel like
- 34:14Speaker 1: and I'm definitely afraid of this is I want my
- 34:18Speaker 1: daughter to have this resilience, this like.
- 34:20Speaker 2: Grit, right? But maybe girl? I mean, she already showing
- 34:27Speaker 2: signs of coddled.
- 34:30Speaker 1: You know, she has the best or whatever, And I
- 34:33Speaker 1: take pride in it because we come from nothing. But
- 34:36Speaker 1: are you fearful that the coddling will take away that resilience?
- 34:39Speaker 1: Is it possible to love and create that grit of resilience?
- 34:43Speaker 2: Is it even possible?
- 34:45Speaker 4: So here's because I think about this often and even
- 34:50Speaker 4: you know. So my husband and I were moving and
- 34:53Speaker 4: we were like, should we stay here in this slightly
- 34:56Speaker 4: grittier community or do we move to this slightly more
- 35:01Speaker 4: upscale community.
- 35:02Speaker 3: What do we want our kids to experience? What is
- 35:05Speaker 3: it going to mean?
- 35:06Speaker 1: You know?
- 35:06Speaker 4: So I say, that's one example of all the different
- 35:09Speaker 4: ways that I think about and I worry about how
- 35:12Speaker 4: my kids, especially my boys. I have two black boys
- 35:16Speaker 4: that I'm raising. What does it look like? And so
- 35:19Speaker 4: the way that I resolve this issue for me is
- 35:23Speaker 4: one I do try to make sure that I build
- 35:28Speaker 4: in moments of shall we say, the need for resilience
- 35:33Speaker 4: in our household. So our boys they you know, they
- 35:36Speaker 4: start with chores and maybe ten is a little bit late.
- 35:39Speaker 4: So don't yell at me if ten it is too late.
- 35:41Speaker 4: They start with chores at ten, laundry, trash, all that
- 35:45Speaker 4: stuff that they're responsible for that they have to be
- 35:47Speaker 4: willing to earn.
- 35:48Speaker 5: Right.
- 35:49Speaker 3: Also, try to build in some amount of like financial accountability,
- 35:53Speaker 3: so they do get an allowance, they're not out allowed
- 35:55Speaker 3: to spend outside of it unless they get money. Like
- 35:58Speaker 3: for a birthday has an Apple watch. He bought it
- 36:01Speaker 3: with his own birthday money.
- 36:03Speaker 4: I'm not buying you an Apple Watch because you don't
- 36:06Speaker 4: need one, and I'm not spending that much money on
- 36:09Speaker 4: a device for a kid. You got the birthday money,
- 36:11Speaker 4: you have at it, you go for it. But I'm
- 36:14Speaker 4: not doing that, and so we do. I do try
- 36:16Speaker 4: to make sure I draw some financial boundary so they
- 36:19Speaker 4: don't just think, oh, whatever it is, I can get
- 36:21Speaker 4: it and it's all good.
- 36:23Speaker 3: But at the end of the day, my kids as
- 36:27Speaker 3: was I.
- 36:28Speaker 4: Because I went to a private school from seventh through
- 36:30Speaker 4: really out my whole life, but an elite private school
- 36:33Speaker 4: from seventh through twelfth grade, my kids are going to
- 36:36Speaker 4: have a similar experience and their peers parents have the
- 36:42Speaker 4: privilege to not think about these things, and yet their
- 36:46Speaker 4: kids grow up with a level of accountability and resilience
- 36:50Speaker 4: in some way, shape or form, because they do go
- 36:52Speaker 4: on to.
- 36:52Speaker 3: Do things right.
- 36:53Speaker 4: They go on to be professionals and have careers and
- 36:55Speaker 4: go to college and be responsible. So I feel like
- 36:59Speaker 4: I'm probably just raising a child that may be more
- 37:01Speaker 4: similarly situated to some of their peers.
- 37:04Speaker 3: Not completely, because trust.
- 37:06Speaker 4: Me, we were doing our first sleepover at a friend's
- 37:08Speaker 4: house and I'm driving there, like, hey, you see this neighborhood.
- 37:12Speaker 4: This ain't our neighborhood. You see, you see their house,
- 37:15Speaker 4: and how that we don't live like that. So don't
- 37:17Speaker 4: go in there touching. Look in feel you have a
- 37:21Speaker 4: different life than a lot of these kids. But they
- 37:25Speaker 4: perhaps get to experience more of the creature comforts than
- 37:28Speaker 4: you and I did. But they're still they're gonna see
- 37:31Speaker 4: things and they're going to know that they're different. One
- 37:34Speaker 4: because of the color of their skin. And two, I
- 37:36Speaker 4: don't know how you're living, but I'm not living like
- 37:38Speaker 4: the people where I took my son to this house.
- 37:41Speaker 3: Okay, okay, And so.
- 37:43Speaker 4: You know, I think that that you know, you get
- 37:45Speaker 4: there are moments in time where your kids are going
- 37:49Speaker 4: to have to They're gonna they are they're regardless, They're
- 37:52Speaker 4: gonna have to navigate these situations in a variety of
- 37:56Speaker 4: different ways, and that's going to build resilience in ways
- 38:00Speaker 4: that I think you're not giving yourself or your child
- 38:04Speaker 4: credit for it.
- 38:05Speaker 1: And I hope so, I mean, three years old, I'm
- 38:07Speaker 1: getting lectures from the friends saying, oh, come on, man,
- 38:10Speaker 1: you you about to create a monster. All right, let's
- 38:13Speaker 1: take a bite of this. I didn't want the cheese
- 38:16Speaker 1: to get this cold. But let's try it.
- 38:18Speaker 5: Okay, I'll been play too much better on the first one.
- 38:34Speaker 3: I'm not giving you credit yet.
- 38:36Speaker 2: I'm not giving you credit.
- 38:38Speaker 4: Well, you complain about these turkey hot dogs, but they
- 38:41Speaker 4: are good.
- 38:43Speaker 5: I want to get the mustard and the cheese together.
- 38:47Speaker 3: I'm the lie.
- 38:48Speaker 2: This is great, but I want more of the you know,
- 38:54Speaker 2: I'm happy.
- 38:57Speaker 3: It's great.
- 38:59Speaker 1: I could see why you didn't do to touch it.
- 39:01Speaker 1: It's the mustard and cheese. Wow, that's good for you listeners.
- 39:11Speaker 1: I'm sorry, hold on, it was good.
- 39:17Speaker 4: I don't know if I gave you my list of
- 39:19Speaker 4: ingredients you want me to give you while you're taking
- 39:21Speaker 4: your sip?
- 39:22Speaker 3: Yeah, go ahead, all right. So we kind of.
- 39:24Speaker 4: Talked about it as we went along. But your simple
- 39:27Speaker 4: ingredients are gonna be hot dogs. If you're a vegan,
- 39:30Speaker 4: I guess you could do vegan dogs, or you can
- 39:33Speaker 4: do we have some turkey dogs and we have some
- 39:35Speaker 4: classic dogs here. I prefer a block of sadared cheese
- 39:38Speaker 4: that you great. I'm not gonna lie. When we were
- 39:40Speaker 4: growing up, we had pre shredded cheese, but I prefer
- 39:43Speaker 4: freshly grated cheese. So I asked for a block of cheese,
- 39:46Speaker 4: regular old frenches, yellow mustard, and a hot dog bun
- 39:50Speaker 4: of your choice.
- 39:51Speaker 3: Those are really all for ingredients, but.
- 39:55Speaker 1: I want to highlight that she toasted the bread in
- 39:59Speaker 1: butter both sides.
- 40:01Speaker 2: Okay, that makes a huge world of a difference.
- 40:03Speaker 1: So you're out there in your cabinets at home pulling
- 40:06Speaker 1: out some cold ass bread and put some cheese on it.
- 40:09Speaker 1: It's not gonna work. She put the mustard directly on
- 40:12Speaker 1: the hot dog. Then she put the shredded cheddar on top,
- 40:17Speaker 1: re put it in the pan, heated it up so
- 40:19Speaker 1: it melts it over the mustard.
- 40:21Speaker 2: Brilliantly done. I feel like a celebrity chef. I mean,
- 40:27Speaker 2: what do you call it? The person that judges them?
- 40:31Speaker 1: Back to your story, let's go back to the legacy.
- 40:37Speaker 1: Sorry to sidetrack with the parents and you think I'm
- 40:40Speaker 1: still in the new mom trying to figure out ray
- 40:42Speaker 1: and Jesus, I don't raise a monster. But back to
- 40:48Speaker 1: your mom's story. Your dad's been gone for a while.
- 40:52Speaker 1: Your mom, I'm assuming, pays off the debts, gets some
- 40:55Speaker 1: good graces. How many restaurants does she have at this point?
- 41:00Speaker 3: Excuse me?
- 41:03Speaker 4: So mom eventually had an opportunity that was presented to
- 41:08Speaker 4: her to buy, to sell her to high volume in
- 41:12Speaker 4: slightly more la I'm sorry, in slightly wider areas Clover
- 41:18Speaker 4: City adjacent and then about a mile or so away
- 41:21Speaker 4: on what was then Rodeo and Los Librea, sell those
- 41:26Speaker 4: to higher volume restaurants and buy restaurants in Compton and
- 41:31Speaker 4: Lynnwood area.
- 41:31Speaker 3: And she decided to do that. So in nineteen ninety five.
- 41:35Speaker 4: Why was she encouraged to do that she was offered
- 41:38Speaker 4: the opportunity to because first of all, it's a little
- 41:41Speaker 4: bit easier at times to run an organization with larger
- 41:45Speaker 4: with a larger number of restaurants. These current times were
- 41:49Speaker 4: in very, very challenging for a variety of reasons. We
- 41:53Speaker 4: are able to survive as an organization and float literally
- 41:57Speaker 4: float sinking a little bit because it's such hard times
- 41:59Speaker 4: because of the size of our organization. When you're a
- 42:02Speaker 4: smaller number of restaurants operator, it's difficult you can't spread
- 42:07Speaker 4: the losses out as wide and so and also for Mom,
- 42:13Speaker 4: you know, it was important to her that she demonstrate
- 42:16Speaker 4: to anybody out there that a restaurant in a predominantly
- 42:20Speaker 4: black and brown community can be as successful successfully want
- 42:24Speaker 4: as successfully run, as profitable and as reputable as a
- 42:27Speaker 4: restaurant in you know, in an area that's Culver City adjacent.
- 42:31Speaker 1: But I'm just curious, why was why was it important
- 42:35Speaker 1: for them to say give up these two.
- 42:37Speaker 4: For for those two because that was the finances of
- 42:41Speaker 4: the deal. Those two restaurants were worth about the same
- 42:46Speaker 4: as these other five.
- 42:47Speaker 2: Oh it was two for five?
- 42:49Speaker 3: Correct?
- 42:49Speaker 2: Oh okay, okay, that's that's okay, that's where I got lost.
- 42:53Speaker 3: Sorry, No, what's going on? I'm sorry, and I may
- 42:56Speaker 3: have missmoken. I'm sorry. So she's so too for five?
- 43:00Speaker 1: Yes, Oh, well go ahead, mama, be it be.
- 43:04Speaker 3: A boss.
- 43:05Speaker 2: That sounds like a good deal. Okay, so she did.
- 43:07Speaker 4: Okay, so from there, so from there she steadily grew.
- 43:10Speaker 4: Now I was very happy. I knew since the tenth
- 43:13Speaker 4: grade I wanted to be a lawyer. I didn't have
- 43:15Speaker 4: any interest in the businesses.
- 43:16Speaker 1: And like when she came home and said, you got
- 43:18Speaker 1: to do a ship? Did you ever have to do
- 43:19Speaker 1: a ship to McDonald's.
- 43:21Speaker 4: She never required us to work in the restaurant. I
- 43:24Speaker 4: did choose to work there the summer between tenth and
- 43:27Speaker 4: eleventh grade, and I was apparently pretty slow and you know,
- 43:31Speaker 4: kind of a mess. But you know, I did it.
- 43:33Speaker 4: I wanted to earn some extra cash, and so I did.
- 43:35Speaker 4: But she never even asked us to come in and
- 43:39Speaker 4: take over the business. She was very much like, I
- 43:42Speaker 4: got this and I'm cool and if you're ever interested, sure,
- 43:45Speaker 4: But she never pushed us. And that's a big part
- 43:47Speaker 4: of what I talk about in my book, which is
- 43:50Speaker 4: important for family businesses. If you want to really establish
- 43:55Speaker 4: something that you want to transfer to another generation or
- 43:57Speaker 4: even just another family member, it's got to be that
- 44:00Speaker 4: person's choice. It can't be compulsion, or you just end
- 44:03Speaker 4: up building resentment. They feel like they have lost opportunities,
- 44:06Speaker 4: they haven't gotten out of their system what their true
- 44:09Speaker 4: passions were, and then they're coming to join the family
- 44:11Speaker 4: business by choice because they want to.
- 44:13Speaker 3: It's not an act of desperation. For example, now.
- 44:16Speaker 1: With your case, since you did try out a job
- 44:19Speaker 1: at McDonald's where you like, oh, hells to the know exactly, lawyer,
- 44:25Speaker 1: it is, yes, And I was like, this is not.
- 44:27Speaker 4: For me, Like I knew early on, McDonald's was not
- 44:31Speaker 4: from me, or I believed obviously, And I also had
- 44:34Speaker 4: a passion for I knew that I would be a
- 44:36Speaker 4: good lawyer, Like that's what I really wanted to do
- 44:38Speaker 4: in my heart. So I did, and I was successful
- 44:53Speaker 4: at it, and I loved it. I really really enjoyed
- 44:57Speaker 4: being a lawyer. And so for me, you know. And
- 45:01Speaker 4: so I say that to say, I'm having my you know,
- 45:04Speaker 4: going to law school, having my legal career. Mom is
- 45:06Speaker 4: steadily growing. So by the time I fast forward to
- 45:10Speaker 4: twenty thirteen, my son Caleb is one. I had moved
- 45:16Speaker 4: home from the Bay Area to be with my now husband.
- 45:19Speaker 4: We you know, had this We actually I moved, of
- 45:21Speaker 4: course before I had the baby. So I'm closer to
- 45:24Speaker 4: my sister and we always have been very close. I
- 45:29Speaker 4: see my mom and my sister in this business. I'm
- 45:31Speaker 4: going to some of like their were their holiday party.
- 45:33Speaker 2: So your sister did choose to go directly into McDonald's.
- 45:37Speaker 4: Now, she also had a ten plus year career in
- 45:40Speaker 4: social work.
- 45:41Speaker 1: Oh so she went to mama's old Yes okay, okay, yes, okay, okay.
- 45:46Speaker 3: So she she did.
- 45:48Speaker 4: She graduated from her master's program in ninety four and
- 45:52Speaker 4: then didn't join mom until two thousand and three.
- 45:55Speaker 2: Okay, And did both you guys join at the same time.
- 45:57Speaker 3: No, two thousand and three and twenty thirteen, ten years.
- 45:59Speaker 1: Old day, So did did your sister start planning little
- 46:04Speaker 1: seeds of come joy?
- 46:06Speaker 4: Well kind of, And it was leave it to a
- 46:10Speaker 4: big sister, right she was, you know, and I'm observing,
- 46:13Speaker 4: like there's no substitute for seeing Well, first of all,
- 46:16Speaker 4: any person's ever been in the family business, but McDonald's,
- 46:19Speaker 4: especially you would be. I would be around them, and
- 46:21Speaker 4: that's all they want to talk about is McDonald's and
- 46:24Speaker 4: this employee in this meeting and this election. And I
- 46:27Speaker 4: was like, all you guys ever do talk about is
- 46:29Speaker 4: talk about McDonald's driving me crazy?
- 46:32Speaker 3: But Thanksgiving and talking about McDonald's over the turkey? Can
- 46:38Speaker 3: we just eat the turkey?
- 46:39Speaker 1: And they ever beef at all? Like then it's over McDonald's.
- 46:44Speaker 4: No, No, I know, sorry, but I know that would
- 46:47Speaker 4: have been an exciting story.
- 46:48Speaker 1: But well, knowing your family, y'all wasn't talking about emotions anywhere.
- 46:53Speaker 4: We weren't and I mean, trust me, what we weren't.
- 46:57Speaker 4: There's no beef with Patricia, Like you don't beef with her?
- 47:00Speaker 2: Oh that's you.
- 47:01Speaker 3: You, yes, you roll with what Patricia is doing or
- 47:04Speaker 3: you hit the road you know, so it wasn't no
- 47:07Speaker 3: room for Beethan.
- 47:08Speaker 1: So how many McDonald's did your sister and your mother before.
- 47:13Speaker 2: You before thirteen thirteen? Now the ad twenty one? Right?
- 47:18Speaker 3: Yes?
- 47:18Speaker 2: Wow? Okay, so so you joined the squad? Now are
- 47:22Speaker 2: they receptive to you or are they like.
- 47:26Speaker 1: Girlfriend, we don't tell you what it's done, and if
- 47:30Speaker 1: you don't listen, we told you.
- 47:31Speaker 4: So, I mean, that's like the best question, right, because
- 47:37Speaker 4: they welcomed me, and I was like, great, here's all
- 47:43Speaker 4: the things that we need to do now that I'm here.
- 47:45Speaker 4: I'm an employment lawyer expert, so this is what we
- 47:47Speaker 4: need to do. And they were an employment law that's
- 47:50Speaker 4: a big deal.
- 47:51Speaker 2: That's actually great.
- 47:52Speaker 3: It was.
- 47:53Speaker 2: It was a great asset to the scene, the biggest asset.
- 47:56Speaker 3: Yeah, you are walking in there like, oh guess what? No,
- 47:59Speaker 3: So first on day one, like everybody else, I started
- 48:02Speaker 3: on fries. Everybody else day.
- 48:05Speaker 2: One, the attorney. So I started on fries.
- 48:09Speaker 4: I was a senior director at twenty for our finis.
- 48:12Speaker 4: I had responsibility for half of the United States.
- 48:15Speaker 3: Okay, on Friday and then on Monday, I was working
- 48:20Speaker 3: the fries.
- 48:21Speaker 2: I'm sorry, I can I say this? Well, why we gotta.
- 48:24Speaker 3: Do you like that?
- 48:25Speaker 2: Why they had to do you like?
- 48:26Speaker 1: Is that?
- 48:27Speaker 2: Like? Do you think that's a black people think? Do
- 48:29Speaker 2: you think what they did was right?
- 48:30Speaker 3: Do you?
- 48:31Speaker 2: Because it's hilarious.
- 48:32Speaker 4: Let me tell you why it matters and why I
- 48:35Speaker 4: would not have done it any differently because it was
- 48:37Speaker 4: literally fries.
- 48:38Speaker 3: I went through all the stations.
- 48:40Speaker 4: If I am, because everybody knew when I came in
- 48:42Speaker 4: that I was on the track to become an owner operator.
- 48:45Speaker 4: But if I I can't come in and tell you
- 48:49Speaker 4: how to work fries if I've never worked fries and
- 48:53Speaker 4: sucked at it and then had to take a few
- 48:56Speaker 4: weeks to get good at it. Same thing for the
- 48:59Speaker 4: cashier window, same thing for the kitchen.
- 49:01Speaker 2: But they were really put you through all that.
- 49:03Speaker 3: I I got there at four in the morning and
- 49:05Speaker 3: did prep. You DoD have no attitude. I worked over night. No,
- 49:09Speaker 3: I did all the things.
- 49:10Speaker 2: No cursing out, no hang ups. Come on, now, what
- 49:13Speaker 2: could I say?
- 49:14Speaker 3: I don't know nothing.
- 49:15Speaker 2: But you worked there when you was a.
- 49:17Speaker 3: Teenager, like fifteen years before that.
- 49:20Speaker 2: Can me tell you something?
- 49:21Speaker 1: Okay, sidebar, Okay, guys, I worked at McDonald's was my
- 49:25Speaker 1: first job. Okay, that job is hard, Okay, French fries,
- 49:30Speaker 1: the burgers, the little cheese, the egg that comes out
- 49:33Speaker 1: of the carton, all that shit was hard. I burned
- 49:36Speaker 1: myself on the thing, flat oven thing. The cashier job
- 49:43Speaker 1: was hard. There was not one position in McDonald's that
- 49:46Speaker 1: was not hard. By the time I was done with McDonald's,
- 49:49Speaker 1: I was permanently banned because I was a prankster, had
- 49:52Speaker 1: a big.
- 49:52Speaker 2: Mouth that I couldn't even order food.
- 49:55Speaker 1: When I was done, I still am ashamed to pull
- 49:57Speaker 1: up in that McDonald's. But and a half, do you
- 50:01Speaker 1: do you like that? Because you know, if you did
- 50:03Speaker 1: it in high school, that job was hard. They sent
- 50:06Speaker 1: you back to concentration camp of h E.
- 50:09Speaker 2: L L on fries. At your level, that's dope of
- 50:14Speaker 2: you to like.
- 50:17Speaker 1: Take it as a badge of honor and brag about
- 50:19Speaker 1: the fact that you had to start at the French fries.
- 50:24Speaker 3: First of all, can I pause to say, do you
- 50:27Speaker 3: know that you were one and eight? One and eight
- 50:31Speaker 3: of all Americans have worked at McDonald's And I am.
- 50:35Speaker 2: Going, oh, by the way, Neo has two.
- 50:37Speaker 4: Yeah, lots of people have Jeff Bezos, Amazon or McDonald's.
- 50:43Speaker 2: Damn, you sound like a McDonald's commercial.
- 50:45Speaker 1: Oh, by the way, guys, we are not going to
- 50:47Speaker 1: end the interview without me talking about the apps and
- 50:49Speaker 1: all that, because I want to get to know when
- 50:52Speaker 1: when I go, I'm gonna get this. Don't let me
- 50:55Speaker 1: close out without talking about these apps that are saving
- 50:57Speaker 1: people a lot of money. Oh, I want to know
- 50:59Speaker 1: from your perspective how it feels. Yes, but for the
- 51:04Speaker 1: uh going back, So you work in the fries, your
- 51:07Speaker 1: sister and walking by.
- 51:08Speaker 2: You doing snickers jokes, nothing.
- 51:10Speaker 3: No, she stayed out of there because we knew that.
- 51:14Speaker 3: So I didn't want people. I didn't want it to me.
- 51:17Speaker 3: I didn't want people to think I was getting special
- 51:19Speaker 3: treatment because who respects that?
- 51:22Speaker 2: Who respects the boss's kid?
- 51:25Speaker 3: Who get.
- 51:28Speaker 2: Of course they did. They knew.
- 51:30Speaker 3: How could they not.
- 51:32Speaker 4: Because the general manager is like, oh shit, I got
- 51:35Speaker 4: to train the boss's daughter like so you know. But she,
- 51:38Speaker 4: I will give her credit. She kept it real. She
- 51:41Speaker 4: told me when I was like, you're slow or you're extra.
- 51:45Speaker 3: Like you look girls get together.
- 51:48Speaker 4: I love her. She is now one of our key areas.
- 51:51Speaker 4: She's been promoted since then. She's amazing. Okay, yeah, so okay,
- 51:57Speaker 4: you sound.
- 51:58Speaker 1: Like a good good So I told the most hated
- 52:01Speaker 1: job at McDonald's because I got to hear something negative.
- 52:05Speaker 2: What's the job you hate.
- 52:06Speaker 3: The most, the hardest.
- 52:09Speaker 4: The hardest job to me at McDonald's is working second
- 52:13Speaker 4: land of drive through because you are taking orders in
- 52:17Speaker 4: your headset and you're making all of the drinks for
- 52:21Speaker 4: the drive through.
- 52:22Speaker 2: Oh yeah, I've seen that the other day.
- 52:24Speaker 4: That was crazy, So imagine and what I didn't realize
- 52:28Speaker 4: until I.
- 52:28Speaker 3: Had to do it breakfast time.
- 52:31Speaker 4: So your drive through was full of people, A large coffee,
- 52:35Speaker 4: three sugars, one cream, do you want it on the side?
- 52:38Speaker 3: Okay?
- 52:39Speaker 4: Uh, medium coffee, no sugar, no cream, iced coffee, frapp it,
- 52:44Speaker 4: all that stuff while you're taking orders and making sure
- 52:48Speaker 4: it is It is so complex now hard Damn.
- 52:54Speaker 1: I should have wrote down some of mcdonald'sques. I had
- 52:56Speaker 1: some good ones too, but McDonald's the one that got sued.
- 53:00Speaker 1: I hate to do this to you who got sued
- 53:04Speaker 1: for the hot coffee years. This was like, wait, McDonald's
- 53:06Speaker 1: McDonald's right, But is McDonald's.
- 53:09Speaker 4: If there's a lawsuitent in fast suit, it' McDonald's Because
- 53:11Speaker 4: we're the biggest, we're the target.
- 53:13Speaker 1: And then I will never forget that. I was a
- 53:16Speaker 1: little kid, and I said, that's the dumbest lawsuit. I
- 53:18Speaker 1: haven't talking about it. It's too hot, But.
- 53:23Speaker 2: Is it?
- 53:24Speaker 1: What is your most profitable I know, I'm sorry bar
- 53:26Speaker 1: in the hell out of this, but I'm gonna do it.
- 53:29Speaker 1: What's the most profitable item at McDonald's soda?
- 53:34Speaker 3: I knew it.
- 53:34Speaker 2: I told, let me just.
- 53:35Speaker 1: Tell you something, nothing, nothing more. Okay, I am Jewish
- 53:40Speaker 1: and j maake. I'm gonna repeat it a hundred times over.
- 53:42Speaker 2: Okay.
- 53:43Speaker 1: Nothing bothers me more than people that are sucky at finance.
- 53:47Speaker 2: I had friends. I got rich friends, stupid rich like yo, yo,
- 53:53Speaker 2: can you hear me on that side of the house.
- 53:55Speaker 1: Then I got my broke friends. I'll show you the
- 53:57Speaker 1: difference instantly. Okay, I'll be on the phone with my
- 54:01Speaker 1: rich friends. They talking about taking over the world. You
- 54:03Speaker 1: know whatever, my broke friends, what you're doing? Can I
- 54:07Speaker 1: get a large sprite for four dollars fifty cents?
- 54:13Speaker 2: Are you in your car? You would go to the
- 54:16Speaker 2: seven eleven ralfs? What do we even talk?
- 54:19Speaker 1: You were spending four or five dollars on a soda?
- 54:24Speaker 1: I mean, don't discriminate on what I did earlier with
- 54:27Speaker 1: you with the or chattle, okay, because we needed ice
- 54:30Speaker 1: for our situation, so I paid seven dollars for two cups.
- 54:35Speaker 2: Okay.
- 54:35Speaker 1: If you wasn't with me, girl would have been like,
- 54:38Speaker 1: can I get a little plastic cup with the ice?
- 54:40Speaker 2: Okay? Just know your presence earned that seven dollars. Okay,
- 54:45Speaker 2: But it baffles me that soda.
- 54:49Speaker 1: I thought it was your coffee that was the most
- 54:51Speaker 1: proffee is up there too, okay, okay. And then since
- 54:54Speaker 1: we hear at it, okay, uh. The when you go
- 54:58Speaker 1: on the app, they have the dollar forty nine line fries,
- 55:00Speaker 1: which by the way, is Jesus on wheels, okay, because
- 55:03Speaker 1: I mean we all know if you eat beef, it's
- 55:07Speaker 1: the big mac in my opinion, But it's the French
- 55:11Speaker 1: fries all day. I don't know what kind of crack
- 55:13Speaker 1: you put in the salt.
- 55:14Speaker 3: None, no crack.
- 55:15Speaker 2: Oh sorry, goshould have even said that.
- 55:17Speaker 3: Sorry, no cracking the fries.
- 55:22Speaker 2: No cracking the fries. Sorry. The fries is so damn good.
- 55:25Speaker 2: I don't know. It's the size, the shape.
- 55:27Speaker 3: Even when you.
- 55:27Speaker 2: Try to buy the imitation frozen fries at the store, they.
- 55:30Speaker 1: Still don't come out as good. As McDonald fries. But
- 55:33Speaker 1: when I use that app, it gives it to me
- 55:35Speaker 1: for a dollar forty nine. Does it annoy you if
- 55:38Speaker 1: you have a customer that only pulls into the window
- 55:42Speaker 1: they use the app for the dollar forty nine fries?
- 55:44Speaker 4: No, you know why because you keep coming back for
- 55:47Speaker 4: the dollar forty nine fries. And sometimes you're not just
- 55:51Speaker 4: gonna get those fries. Sometimes you're gonna have your baby
- 55:54Speaker 4: with you and she's gonna be like, Mommy, can I
- 55:56Speaker 4: get a Happy Meal or whatever it is? So no,
- 56:00Speaker 4: for all the deals, the best deals are in the app.
- 56:03Speaker 1: The best deals are in the app, and I actually
- 56:05Speaker 1: wanted to do at some point I started, so I
- 56:07Speaker 1: think McDonald's was the first one someone put me onto it.
- 56:10Speaker 1: But I do try not. I purposely the financial savvy
- 56:15Speaker 1: and me tries not to spend out of the dollar
- 56:17Speaker 1: forty nine. But then recently, I don't know when, but
- 56:21Speaker 1: y'all started saying two dollars off the Happy Meal because
- 56:23Speaker 1: I really buy the fries for her.
- 56:24Speaker 2: I'm like, they got me.
- 56:26Speaker 1: But I try not to drink sweet beverage, so I
- 56:30Speaker 1: try to avoid it. But I will admit it's always
- 56:34Speaker 1: the dollar forty nine fries. But my daughter never eats
- 56:38Speaker 1: the nuggets, never eats anything else. So now every once
- 56:41Speaker 1: in a while, when I'm trying to force her there,
- 56:44Speaker 1: I will do the happy meal and enjoy a high
- 56:47Speaker 1: Sea Orange. And by the way, you guys added the
- 56:49Speaker 1: high Sea Orange with the vanilla and Da Da da flavors.
- 56:51Speaker 1: But I did want to say, back in the day
- 56:53Speaker 1: when I used to do the drinks at McDonald's, they
- 56:56Speaker 1: didn't pre measure them. So is it really that hard
- 56:58Speaker 1: when the second person taking the order and they push
- 57:01Speaker 1: a button in and like circle, Come on, you know
- 57:04Speaker 1: what I'm talking about.
- 57:05Speaker 2: Those little machines.
- 57:06Speaker 1: They pre you push a button, they put the ice in,
- 57:08Speaker 1: and they put the drink in. At least that's what
- 57:10Speaker 1: they tell me when I put too much ice.
- 57:11Speaker 3: Man.
- 57:12Speaker 4: Yeah, but that's just the that's just the cold. That's
- 57:18Speaker 4: just soft drinks. We have a lot of different drinks
- 57:21Speaker 4: that we sell. We do Frappe's, we do or We
- 57:26Speaker 4: would also do the mcflurries, which is not a drink,
- 57:28Speaker 4: but shakes. We do coffee, we do ice coffee, we
- 57:32Speaker 4: do tea, we do orange juice. Like, there's a lot
- 57:36Speaker 4: of different drinks there. That machine, Yes, it's helpful, but
- 57:40Speaker 4: even all the other the drinks are a machine assisted.
- 57:43Speaker 4: But when you've got a rush hour and you're going
- 57:46Speaker 4: and going, and then you have three people in the
- 57:49Speaker 4: car that are all ordering coffee, and all the coffees
- 57:52Speaker 4: are different.
- 57:53Speaker 1: So what's your biggest pet peep from a customer? Since
- 57:56Speaker 1: you've got to wear all hats, Well, what are your
- 57:59Speaker 1: your if you don't know it? But what does like
- 58:01Speaker 1: your staff come back as your biggest pet peeve?
- 58:03Speaker 3: Being disrespectful to our people and putting them down.
- 58:07Speaker 1: At the at what area do they do that all
- 58:09Speaker 1: the I'll tell him saying like how do they do that?
- 58:12Speaker 1: Like they give me a big big mag and throw
- 58:14Speaker 1: some extra frizen, be like a me.
- 58:18Speaker 2: To how people to handle your food?
- 58:20Speaker 3: People?
- 58:21Speaker 4: Right, one would think, okay, let me tell you now.
- 58:24Speaker 4: You know, I've gone to good school. I'm a very
- 58:27Speaker 4: educated woman. I have lots of experience. Right when I
- 58:31Speaker 4: was in the restaurants one day somebody came in. I
- 58:34Speaker 4: knew that he was lying about in order that he's
- 58:37Speaker 4: supposedly had placed. He wanted a refund, and I said, no,
- 58:40Speaker 4: I'm sorry, sir, you know I can't give you this refund.
- 58:43Speaker 4: And he said, you're so stupid, that's why you work
- 58:45Speaker 4: at McDonald's.
- 58:46Speaker 3: Anyway.
- 58:47Speaker 1: Did you hit him with, yeah, that's why I'm on
- 58:48Speaker 1: twenty one of these bitches. No, that would have been me.
- 58:53Speaker 1: I would have been on one.
- 58:54Speaker 2: Okay, did you I roll? Because you knew it?
- 58:57Speaker 3: Did you?
- 58:58Speaker 2: He was like, you have no idea?
- 59:02Speaker 3: You have no idea.
- 59:03Speaker 4: I just smiled and said, thank you, sir, have a
- 59:05Speaker 4: nice day because I have enough education and I'm not stupid.
- 59:09Speaker 3: I do that.
- 59:10Speaker 1: You handled it like that. I know that was your
- 59:12Speaker 1: your secret inner confidence, like.
- 59:17Speaker 3: Right, okay, okay, So and people, you know what, you
- 59:21Speaker 3: would be shocked. What angers people.
- 59:27Speaker 4: They that they can't be heard through the headset and
- 59:30Speaker 4: so they so our people may say, I'm sorry, can
- 59:32Speaker 4: you repeat that?
- 59:33Speaker 3: I already said it, you know, you know, and people
- 59:37Speaker 3: and I mean.
- 59:38Speaker 1: Not just like you have like a McDonald's just that
- 59:42Speaker 1: sounds sorry, I'm sorry.
- 59:44Speaker 2: Why are we doing this to McDonald's.
- 59:46Speaker 3: I want it so nice.
- 59:49Speaker 2: I want to hear more.
- 59:49Speaker 4: You know, Let's say our people are human, we make
- 59:52Speaker 4: a mistake on in order. Usually, Let's say we gave
- 59:56Speaker 4: them strawberry jelly instead of grape jelly.
- 59:58Speaker 3: You know, I didn't want this f jam. They'll come,
- 1:00:00Speaker 3: they'll throw it at people.
- 1:00:02Speaker 4: I mean, people get mad about what I consider very
- 1:00:09Speaker 4: small things.
- 1:00:10Speaker 3: Do we want to get it right every time? Yes,
- 1:00:13Speaker 3: we always want to be perfect.
- 1:00:14Speaker 2: That's kind of saying.
- 1:00:16Speaker 4: It's really unfortunate like that people feel and they feel
- 1:00:20Speaker 4: like they can just say.
- 1:00:21Speaker 3: And do anything to our people.
- 1:00:22Speaker 1: So how do I deal with it when like saying,
- 1:00:26Speaker 1: employees having a rough day and then someone comes in
- 1:00:29Speaker 1: and just a complete obnoxious because you know, we all
- 1:00:32Speaker 1: don't wake up with butterflies overhead, But like what if
- 1:00:36Speaker 1: a staf's having a rough time and then this sends
- 1:00:38Speaker 1: them over?
- 1:00:39Speaker 2: What do you How do you guys handle those situations?
- 1:00:41Speaker 4: Depends on how they handle it, So we our position
- 1:00:44Speaker 4: is you definitely have the right to have feelings.
- 1:00:48Speaker 3: If you need to go in the walk in.
- 1:00:51Speaker 4: Refrigerator and scream and be mad and yell, you're welcome
- 1:00:54Speaker 4: to do that, but you can't at the same time
- 1:00:57Speaker 4: disrespect a customer back. That's not what we're able to do.
- 1:01:01Speaker 4: We can't allow you to do that, but you can
- 1:01:05Speaker 4: remove yourself from the situation. We can remove the customer
- 1:01:08Speaker 4: from the restaurant. We'll call the police if we need to.
- 1:01:11Speaker 4: So we're certainly not like, go out there and subject
- 1:01:14Speaker 4: yourself to insanity. Walk away, call a manager, get support,
- 1:01:19Speaker 4: go to the back. Don't engage, Yeah, because it's the
- 1:01:22Speaker 4: engagement that will get you in trouble. Remove yourself, get
- 1:01:25Speaker 4: yourself and whomever else into a you know, a safe
- 1:01:29Speaker 4: or quiet or just a removed space, and then, you know,
- 1:01:33Speaker 4: let the manager handle it.
- 1:01:35Speaker 1: When I worked at McDonald's, I used to steal the
- 1:01:38Speaker 1: chicken nuggets.
- 1:01:45Speaker 2: I don't know why I confess that. I'll confess it
- 1:01:47Speaker 2: because I want to know Carrie.
- 1:01:51Speaker 1: I have to know you and McDonald's. It's late got
- 1:01:55Speaker 1: a little hungry in you. What you take it to
- 1:01:59Speaker 1: eat from McDonald's.
- 1:02:03Speaker 3: Secretly nothing. You cannot steal the food. I mean, like, okay, okay,
- 1:02:10Speaker 3: you want to if you want to restate the question.
- 1:02:15Speaker 1: By the way, don't judge me, everybody. I was poured
- 1:02:17Speaker 1: growing up teenagers. Come on, now, a chicken nugget here
- 1:02:21Speaker 1: and there. It wasn't like I was stealing a ten piece,
- 1:02:23Speaker 1: you know, but you know you cooking them. You may
- 1:02:25Speaker 1: want to sample the goods. So so let me say this,
- 1:02:29Speaker 1: what's your favorite item?
- 1:02:31Speaker 4: I was going to go back to your declaration that
- 1:02:34Speaker 4: the Big Mac is the best burger. The Double cheeseburger
- 1:02:38Speaker 4: head to head every time. The double cheeseburger, it's the
- 1:02:42Speaker 4: two patties and the two slices of cheese that take
- 1:02:47Speaker 4: it to.
- 1:02:48Speaker 2: The next Do you ever add the Big Mac sauster with?
- 1:02:50Speaker 3: Though, Oh it's the ketchup and mustard, delicious mustard. You
- 1:02:55Speaker 3: even brought the ketchup? You know what?
- 1:02:57Speaker 1: As I got older, You're right, the double cheeseburger is hidden.
- 1:02:59Speaker 1: But I've never I don't think ever ordered the double
- 1:03:02Speaker 1: cheeseburd without the Big maxauce.
- 1:03:05Speaker 3: Okay, that's fair. Big people do love that. I have people.
- 1:03:08Speaker 4: I have a friend of mine, a dear friend of mine,
- 1:03:11Speaker 4: and as a Christmas give one time, I gave him
- 1:03:13Speaker 4: a container of Big Max sauce.
- 1:03:15Speaker 2: You can I be on that list? Can I please
- 1:03:19Speaker 2: be on that list?
- 1:03:21Speaker 1: Hey?
- 1:03:21Speaker 4: And you know what I didn't do. I did not
- 1:03:22Speaker 4: sneak it out. I actually paid for it.
- 1:03:25Speaker 2: You could buy it in containers.
- 1:03:26Speaker 4: No, I mean I can because I can say, hey,
- 1:03:29Speaker 4: charge me for this, and oh you know, but if
- 1:03:31Speaker 4: you you know, okay, now that I know, just make
- 1:03:35Speaker 4: sure you watch your I feel bad and men and
- 1:03:37Speaker 4: this stuff to you, It's like I feel like.
- 1:03:40Speaker 2: Sickly, but you know, like a sick feeling is like
- 1:03:44Speaker 2: this is good and bad. I get to say this.
- 1:03:46Speaker 4: I'm enjoying this. Mech professional, Okay, it's lovely.
- 1:03:52Speaker 1: Stuff that irritates me about fast food. I mean, this
- 1:03:55Speaker 1: is the only thing that makes me irritated at fast
- 1:03:57Speaker 1: food is hey, can I have an extra barbecue sauce,
- 1:04:05Speaker 1: big maxim whatever sauce and little container.
- 1:04:08Speaker 2: I ain't gonna lie.
- 1:04:09Speaker 1: It takes a lot to give me irritating, but I
- 1:04:12Speaker 1: usually pay for everything with card. Everything like now that
- 1:04:17Speaker 1: they have the phone on the wallet and the key
- 1:04:19Speaker 1: on the wallet on the phone, yes, forget it. Even
- 1:04:22Speaker 1: though it takes forever to open your car with a
- 1:04:24Speaker 1: little app, I'll stand out there for that minute if
- 1:04:27Speaker 1: it means I don't have to carry a bag or
- 1:04:29Speaker 1: a Purson wallet. But I will pay for everything with
- 1:04:32Speaker 1: a card. And nothing irritates me more than you want
- 1:04:37Speaker 1: an extra ranch twenty five cents? Why why did they
- 1:04:42Speaker 1: have to put that rule to McDonald's has that rule right?
- 1:04:45Speaker 4: I'm gonna be honest to say, we very specifically don't
- 1:04:47Speaker 4: do that in our restaurant.
- 1:04:48Speaker 1: Oh twenty one McDonald's. Right there, you just set yourself apart.
- 1:04:57Speaker 1: Twenty one McDonald's in California. Do not charge you to
- 1:05:01Speaker 1: twenty five cent feet. I'm telling you right now, you
- 1:05:03Speaker 1: just gained the whole fan base because I know there's
- 1:05:05Speaker 1: other people that can really relate to that sit Do
- 1:05:10Speaker 1: you know what I'm talking about?
- 1:05:11Speaker 3: No, we don't. I mean, now, let me be honest.
- 1:05:14Speaker 3: If you come in and you ask for ten, fifteen,
- 1:05:16Speaker 3: twenty sauces, I'm not rolling with that, yeah right, because
- 1:05:20Speaker 3: we do have costs that there is an actual cost
- 1:05:22Speaker 3: associated with that cup of sauce. But if you're like, hey,
- 1:05:25Speaker 3: can I get an extra ranch? Are people not charging
- 1:05:28Speaker 3: for that?
- 1:05:28Speaker 2: Yeah?
- 1:05:29Speaker 3: They should not be. And so if you do get charged,
- 1:05:34Speaker 3: call me or call my office.
- 1:05:36Speaker 2: Call her office.
- 1:05:37Speaker 1: She's trackable now because she got a book. Yall, she
- 1:05:40Speaker 1: got a book, The Family Seeker out.
- 1:05:43Speaker 2: Check it out.
- 1:05:43Speaker 1: I want to check it out.
- 1:05:46Speaker 3: One last.
- 1:05:47Speaker 1: Let me see whom I had so many good ones
- 1:05:49Speaker 1: I do. I try not to eat out a lot
- 1:05:51Speaker 1: of fast food. Just another sidebar. I don't know if
- 1:05:55Speaker 1: this happens to you at the grocery store and it
- 1:05:56Speaker 1: irritates me too, You guys get to check out and
- 1:05:59Speaker 1: they be like, how many bags you want?
- 1:06:02Speaker 3: Does it not?
- 1:06:03Speaker 2: Does it irritate at least you?
- 1:06:06Speaker 4: It is frustrating and oftentimes in outrage, I'll just say no,
- 1:06:11Speaker 4: and then I'll hobble out.
- 1:06:15Speaker 1: I'm glad to hear you say that twenty one McDonald's
- 1:06:17Speaker 1: that she will hobble out.
- 1:06:18Speaker 3: That for I will hobble. I'm pretty sure I just
- 1:06:22Speaker 3: did a target yesterday.
- 1:06:24Speaker 2: I thought you were gonna say I always carry my bag.
- 1:06:27Speaker 3: No, I mean I.
- 1:06:27Speaker 4: Try to carry my but who can remember. I can't
- 1:06:30Speaker 4: remember that, So I've hobbled. My husband's always like, get
- 1:06:33Speaker 4: a bag, and I'm like, I'm not getting the bag.
- 1:06:36Speaker 4: But I will tell you it's government regulation. That is an.
- 1:06:43Speaker 2: Attorney, that's the attorney in her is gonna be good.
- 1:06:46Speaker 1: Guys, you better go out there and get it, because, uh,
- 1:06:50Speaker 1: because it ain't nothing. So now you're you all you since
- 1:06:53Speaker 1: joining on, you've.
- 1:06:54Speaker 2: Added what is that?
- 1:06:57Speaker 3: Seven?
- 1:06:57Speaker 2: Six seven?
- 1:06:59Speaker 1: What's thirteen? Those twenty one minus thirteen eighty eight? Yes,
- 1:07:03Speaker 1: eight more McDonald's been added to the to the legacy.
- 1:07:09Speaker 2: How does that feel?
- 1:07:10Speaker 5: Do you?
- 1:07:11Speaker 2: How does it feel?
- 1:07:14Speaker 5: You know?
- 1:07:14Speaker 3: What's I mean?
- 1:07:15Speaker 4: That's such a good question, because when I joined the
- 1:07:18Speaker 4: family business, my mom and my sister were already rock stars.
- 1:07:22Speaker 4: They were very successful, and so for me, a lot
- 1:07:25Speaker 4: of it was like where do I add value here?
- 1:07:27Speaker 4: And I did feel very lucky that I was able
- 1:07:29Speaker 4: to bring employment law skills. But now that we've expanded
- 1:07:33Speaker 4: now to twenty one, I take I feel like I'm
- 1:07:39Speaker 4: more able to take ownership in this growth.
- 1:07:43Speaker 3: I was a part of those decisions.
- 1:07:45Speaker 4: The fact that we felt comfortable growing is because we
- 1:07:48Speaker 4: felt able as a sister partnership to take this on.
- 1:07:53Speaker 3: We've now built a team.
- 1:07:54Speaker 4: We are the doo that the director of operations that
- 1:07:58Speaker 4: my mother had has retired, Nicole and I hired our.
- 1:08:02Speaker 3: New Do you know what does that mean?
- 1:08:04Speaker 4: Director of operations? So that is the person in our organization.
- 1:08:07Speaker 4: He's the only person who reports directly to us. He
- 1:08:10Speaker 4: is responding right into my next question. Yes, sorry, it
- 1:08:15Speaker 4: was a day in the life of y'all. And and
- 1:08:18Speaker 4: when you do the splits, I hate to do this to.
- 1:08:19Speaker 1: You, is it like, well, you kind of just answered
- 1:08:22Speaker 1: that question indirectly with the director of operations, But did
- 1:08:26Speaker 1: you guys do like you run this set and I
- 1:08:29Speaker 1: run this set? Or did it be like I'm good
- 1:08:32Speaker 1: in this era, I'm good in this era, and I'm
- 1:08:33Speaker 1: good and then we manage all together.
- 1:08:36Speaker 3: The latter.
- 1:08:37Speaker 4: Sometimes I forget which restaurants Nicole owns and which ones
- 1:08:40Speaker 4: I own, But we do own them all separately, one
- 1:08:44Speaker 4: hundred percent each. So I own one hundred percent of
- 1:08:47Speaker 4: the interest in all of my restaurants and she owns
- 1:08:50Speaker 4: one hundred percent of the interest in her restaurants.
- 1:08:52Speaker 3: And then what your mom, Well, my mom is retired.
- 1:08:55Speaker 2: So did you guys split the ones that she one
- 1:08:58Speaker 2: hundred percent?
- 1:08:58Speaker 3: We did?
- 1:08:59Speaker 1: I love that you said the best line of all
- 1:09:02Speaker 1: of this, the jay Z of all lines, the best
- 1:09:07Speaker 1: line I heard of all this shit. Just now, Sorry
- 1:09:10Speaker 1: for cursing.
- 1:09:11Speaker 2: I respect you so much.
- 1:09:13Speaker 1: Is I forget which restaurants I own? I can't even
- 1:09:30Speaker 1: remember which one she own? We be forgetting all the time.
- 1:09:36Speaker 2: That's the best. Do you know that's a boss line
- 1:09:38Speaker 2: right there?
- 1:09:39Speaker 1: You could wear that I forget which restaurants I own
- 1:09:42Speaker 1: should be on a shirt.
- 1:09:45Speaker 3: That's how connected we are. We are one organization.
- 1:09:49Speaker 2: Either that or that's just how boss you are.
- 1:09:53Speaker 3: I'll take that too.
- 1:09:54Speaker 1: No, that is a good testament to how connected you
- 1:09:57Speaker 1: are so like if you are you able to pop
- 1:09:59Speaker 1: into each other's store all the time. So what's a
- 1:10:02Speaker 1: day in the life of you without being, you.
- 1:10:06Speaker 3: Know, an asshole? There is no typical day.
- 1:10:09Speaker 4: But what I will say is we spend Our goal
- 1:10:14Speaker 4: is to create situations where the people in our restaurants
- 1:10:18Speaker 4: are so successful they don't need for us to be there.
- 1:10:21Speaker 4: If I am working Fries, literally something has gone catastrophically wrong, right,
- 1:10:27Speaker 4: So for us, most of my working days are going
- 1:10:32Speaker 4: to be in the office. We have an office HQ
- 1:10:34Speaker 4: and Carson.
- 1:10:37Speaker 2: Is it like your own officers? Like McDonald's And I'm
- 1:10:39Speaker 2: trying to.
- 1:10:40Speaker 3: Know it's just us.
- 1:10:41Speaker 4: The front of it says way because we've gone through
- 1:10:44Speaker 4: a lot of changes.
- 1:10:45Speaker 3: Williams.
- 1:10:46Speaker 4: My sister's first married name was Narrow Harper Howie Wig Enterprises.
- 1:10:49Speaker 4: That's the name of our building, and we occupy the
- 1:10:52Speaker 4: front half of it. We're actually building out the second half.
- 1:10:56Speaker 4: I'm creating what I hope will be a gallery space
- 1:10:59Speaker 4: for my mother.
- 1:11:00Speaker 3: There's artwork that used to be in the home she owned.
- 1:11:02Speaker 4: It's not valuable, but it's meaningful to our family, and
- 1:11:06Speaker 4: so I'm trying to transform that space to be something beautiful.
- 1:11:09Speaker 4: So most of my days I spend in my office
- 1:11:12Speaker 4: where we do have an administrative team, and where we
- 1:11:15Speaker 4: have a training room and then a conference room where
- 1:11:17Speaker 4: we'll do you know, meetings of depending on the size
- 1:11:20Speaker 4: of the meeting. And we also so the way that
- 1:11:23Speaker 4: McDonald's is set up is that there are a lot
- 1:11:26Speaker 4: of local, regional, and national leadership opportunities. So we have
- 1:11:33Speaker 4: groups of leadership bodies, and between Nicole and I were
- 1:11:38Speaker 4: both on in leadership on a multiple of those groups. So,
- 1:11:42Speaker 4: for example, Nicole is the vice chair of our Field
- 1:11:47Speaker 4: Alignment Council, so that may take her to Las Vegas
- 1:11:51Speaker 4: or some to have a meeting to go to go
- 1:11:54Speaker 4: through to decide whatever that group's area of responsibility is.
- 1:11:58Speaker 4: I'm also all in the Field Alignment unseil in a
- 1:12:00Speaker 4: different role, but she does that. I'm the I'm the
- 1:12:03Speaker 4: president of our local Black McDonald's Owners Association, our local chapter.
- 1:12:07Speaker 1: I almost cost you that way, Okay, Yeah, I knew
- 1:12:09Speaker 1: some people that could have bumped into you that way.
- 1:12:11Speaker 3: Yeah.
- 1:12:12Speaker 4: So I might be working with one of our advertising
- 1:12:15Speaker 4: agencies to put together an event for Black History mother
- 1:12:20Speaker 4: for you know, supporting a local community organization doing a
- 1:12:23Speaker 4: PR activation in an African American consumer market restaurant. So
- 1:12:32Speaker 4: we're both in a lot of leadership. So I pretty
- 1:12:34Speaker 4: much travel about two weeks out of the month to
- 1:12:37Speaker 4: different meetings. A lot of our meetings are in Chicago,
- 1:12:39Speaker 4: which is where McDonald's headquarters is. But I'm not going
- 1:12:43Speaker 4: to a meeting that another organization. I'm in a McDonald's organization.
- 1:12:47Speaker 4: They're having a board meetings. I'm on the board in
- 1:12:52Speaker 4: in Alabama because i have another meeting the following week,
- 1:12:56Speaker 4: and I'm like, I got I can't be away from
- 1:12:57Speaker 4: my family for two straight weeks.
- 1:12:59Speaker 2: Yeah, when you're gone for a week, it's like the
- 1:13:01Speaker 2: whole week.
- 1:13:02Speaker 4: It will typically be Tuesday to Thursday depending. Yeah, so
- 1:13:06Speaker 4: I'm usually you know, Monday, Friday, I'm usually home and
- 1:13:09Speaker 4: weekends of course, but you'll usually be anywhere from two
- 1:13:11Speaker 4: to three days.
- 1:13:13Speaker 1: What is the worst hat or you've ever worn as
- 1:13:16Speaker 1: a McDonald's.
- 1:13:19Speaker 3: Everything, the worst hat? Okay, I'll say this.
- 1:13:25Speaker 4: I can't I won't go into any specific details, but
- 1:13:28Speaker 4: I'll say there are moments in time when I'm in
- 1:13:31Speaker 4: meetings and not because I'm black or because I'm a woman,
- 1:13:34Speaker 4: but because of the nature of the relationships enfranchising where
- 1:13:40Speaker 4: I don't.
- 1:13:41Speaker 3: Feel like my opinions are having an impact.
- 1:13:46Speaker 4: So I was on a team that met pretty regularly
- 1:13:49Speaker 4: and we were supposed to be deciding things as it
- 1:13:52Speaker 4: related to our restaurants, and I felt very frustrated because
- 1:13:56Speaker 4: I didn't feel like I was being impactful and that
- 1:13:59Speaker 4: the thing that I had to say, which I felt
- 1:14:02Speaker 4: were pretty right, were valued and being taken into consideration.
- 1:14:05Speaker 4: I was on that team for probably about two years,
- 1:14:08Speaker 4: and then I had to get off that team because
- 1:14:10Speaker 4: I can't be in any space.
- 1:14:12Speaker 3: I get that I have to be there.
- 1:14:13Speaker 4: I'm into paying my dues or as you can see,
- 1:14:16Speaker 4: I believe paying my dues, listening and learning, but at
- 1:14:19Speaker 4: a certain point, I'm transferring from learning to contributing, and
- 1:14:23Speaker 4: I need to be an actual contributor. And I know
- 1:14:26Speaker 4: that I have good thoughts and ideas, and if they're
- 1:14:29Speaker 4: not being received consistently, not all of them, but consistently
- 1:14:33Speaker 4: those ideas are not being received or listened to, I
- 1:14:36Speaker 4: have to get out of that space. So that's probably
- 1:14:38Speaker 4: been my most difficult McDonald's experience.
- 1:14:41Speaker 1: When you explain to McDonald's situation, it almost feels like
- 1:14:46Speaker 1: because when I think of a McDonald's franchisee owner, I think, okay,
- 1:14:50Speaker 1: you well, I know McDonald's headquarters owns like the land.
- 1:14:53Speaker 4: Right most of the time, well, the vast majority of
- 1:14:56Speaker 4: Sometimes they lease spaces.
- 1:14:58Speaker 1: Oh okay, okay, they'll you're about to say we own
- 1:15:01Speaker 1: some of the property.
- 1:15:02Speaker 3: No, that would be amazing.
- 1:15:05Speaker 4: Not quite No, we're specifically not allowed to do that.
- 1:15:09Speaker 1: But when you talk about you being on this National
- 1:15:13Speaker 1: Black and she's on this field, I'm yes, I'm not
- 1:15:17Speaker 1: gonna get perfect where you're going. It's a little confusing
- 1:15:20Speaker 1: me because it seems like McDonald's has like you guys
- 1:15:23Speaker 1: are the franchise owner and then you guys, are you
- 1:15:27Speaker 1: guys encouraged to take on these additional responsibilities or is
- 1:15:31Speaker 1: it is it like you build up points or is
- 1:15:33Speaker 1: it like you own this restaurant so now you are
- 1:15:36Speaker 1: you have to pick your slot commitment like some of
- 1:15:39Speaker 1: you guys have all these little extra legs.
- 1:15:41Speaker 4: I'll be honest and say we honestly see it as
- 1:15:44Speaker 4: an opportunity because what it does is, first of all,
- 1:15:48Speaker 4: on a lot of this So let's take the NBM away.
- 1:15:51Speaker 4: So what National Black McDonald's Owners Association, Sorry, it's an
- 1:15:57Speaker 4: advocacy group, which means that when you're meeting first of all,
- 1:16:00Speaker 4: when you're meeting with them, you're connecting with other black franchisees.
- 1:16:04Speaker 4: I consider that to be an opportunity because we are yes, right,
- 1:16:08Speaker 4: So that's an opportunity. If you're in leadership, then you
- 1:16:10Speaker 4: have a say in the running of that organization, so
- 1:16:14Speaker 4: you can say, hey, this is happening to us franchises
- 1:16:17Speaker 4: in California.
- 1:16:17Speaker 3: We need your help in this way.
- 1:16:19Speaker 4: National Leadership of NBM away.
- 1:16:23Speaker 3: National Black McDonald's Owners Association.
- 1:16:26Speaker 4: Sorry, I'll try to say that, it's just hard to
- 1:16:28Speaker 4: say the full time.
- 1:16:29Speaker 2: Well, I was just wondering.
- 1:16:30Speaker 1: So you report on the local level to the to
- 1:16:32Speaker 1: the national level, and then they go to the correct
- 1:16:35Speaker 1: So the chairs of all of the diversity groups.
- 1:16:39Speaker 4: There's adversity groups for all of the you know, Black Asian,
- 1:16:42Speaker 4: Hispanic pride.
- 1:16:44Speaker 3: White people have women like I can't. I can't, I
- 1:16:56Speaker 3: don't know how to.
- 1:16:58Speaker 4: Okay, So this is let me go back to what
- 1:17:01Speaker 4: I what what what we are McDonald's. We we Let
- 1:17:07Speaker 4: me say I work with a number of wonderful white
- 1:17:09Speaker 4: colleagues in a variety of different ways.
- 1:17:11Speaker 3: Yeah, okay, it's okay.
- 1:17:15Speaker 4: So all of those individuals who lead our national organizations,
- 1:17:20Speaker 4: they have they are part of a larger leadership group
- 1:17:24Speaker 4: that meets with McDonald's leadership.
- 1:17:27Speaker 2: Okay, So it's.
- 1:17:28Speaker 3: Kind of like a voice.
- 1:17:29Speaker 4: And so we call ourselves three legs of the stool, franchisees,
- 1:17:33Speaker 4: the corporation, and our vendors. Without all three of us,
- 1:17:36Speaker 4: we can't survive if one of those legs is jacked up.
- 1:17:39Speaker 3: COVID, the supply chain got all jacked up. We had
- 1:17:41Speaker 3: to figure out how to the franchise, suppliers, franchises and
- 1:17:46Speaker 3: the corporation.
- 1:17:47Speaker 2: The suppliers what suppliers mean like vendors.
- 1:17:50Speaker 3: Basically, we just suppliers and.
- 1:17:51Speaker 2: Our suppliers, the.
- 1:17:54Speaker 3: Suppliers, franchisees, corporation.
- 1:17:56Speaker 2: Corporation is McDonald franchises, got.
- 1:17:59Speaker 3: It, Yes, So we all have to work together.
- 1:18:02Speaker 4: So we're organized as as franchise the organizations, and then
- 1:18:08Speaker 4: we always have corporate counterparts pardon me, that we work
- 1:18:12Speaker 4: with in order to try to figure out issues in
- 1:18:15Speaker 4: the system because we own ninety five percent of the restaurants,
- 1:18:18Speaker 4: so we know the field better than anybody else. The
- 1:18:21Speaker 4: corporation has, you know, over they're the franchise or so
- 1:18:24Speaker 4: they have ultimate deciding power and a lot of different things.
- 1:18:27Speaker 4: So we have to work together to make sure that
- 1:18:30Speaker 4: everybody's goals and objectives are being met.
- 1:18:33Speaker 1: I can tell why McDonald's is successful off this conversation.
- 1:18:38Speaker 1: It's very well structured. It sounds very sound, very systematic.
- 1:18:42Speaker 1: Shout outs to McDonald's.
- 1:18:44Speaker 2: My actual.
- 1:18:47Speaker 1: You guys are my favorite fast food plays, the French
- 1:18:50Speaker 1: fries and the fact that you serve code because I
- 1:18:53Speaker 1: hate any I think it's burgerting one of them sell
- 1:18:56Speaker 1: PEPSI and I don't know, can Spider like the best? Yeah,
- 1:18:59Speaker 1: you guys may very well. Yes, don't tell trainers or
- 1:19:02Speaker 1: anybody that works out with me.
- 1:19:06Speaker 2: I have to ask this.
- 1:19:07Speaker 1: I'm sorry, jar, I know we're over. The next question
- 1:19:10Speaker 1: I had was out of you're in the franchise business.
- 1:19:14Speaker 1: Have you looked at other franchises? I know Chick fil
- 1:19:16Speaker 1: A has like a lottery system. Did you hear about that?
- 1:19:19Speaker 3: No?
- 1:19:20Speaker 1: So I heard through the grapevine that to own a
- 1:19:22Speaker 1: Chick fil A it's ten thousand dollars. They do splits
- 1:19:25Speaker 1: and it's a lottery. You work in there and you
- 1:19:28Speaker 1: enter the lottery. So the one on Hollywood. I remember the.
- 1:19:31Speaker 2: Guy that won that one.
- 1:19:32Speaker 1: He was like twenty seven at the time, So did
- 1:19:36Speaker 1: you You don't know about that.
- 1:19:37Speaker 3: The only thing I honestly know.
- 1:19:39Speaker 4: I do know that their price point to entry is
- 1:19:42Speaker 4: lower than if you're a what's called a registered applicant
- 1:19:45Speaker 4: for McDonald's. I also know that a part of that
- 1:19:50Speaker 4: is because their profit sharing model is different, although I
- 1:19:54Speaker 4: don't know the details of THEIRS. I had a friend
- 1:19:58Speaker 4: who applied to be a chick franchise e and it
- 1:20:02Speaker 4: didn't work out for her, so I didn't I thought
- 1:20:04Speaker 4: that it was just a similar application process. I've never
- 1:20:07Speaker 4: known anything about a lottery or anything.
- 1:20:09Speaker 3: So I don't.
- 1:20:09Speaker 1: Yeah, I heard it's like you have to work in there.
- 1:20:14Speaker 1: You enter the lottery from like being an employee, and
- 1:20:18Speaker 1: then once you're pets then you.
- 1:20:19Speaker 2: Have to follow the steps or whatever.
- 1:20:21Speaker 1: But it is They definitely have a back end that's
- 1:20:23Speaker 1: a little different on the profit splits, but initial going
- 1:20:27Speaker 1: is lower, but it is for you have to work
- 1:20:30Speaker 1: in there. For someone sitting at home, a McDonald's fan
- 1:20:34Speaker 1: could be a McDonald's employee. I want you to tell us, ooh, girlfriend,
- 1:20:40Speaker 1: how we cannot just get to well, we got to
- 1:20:42Speaker 1: get to we want to get to twenty one.
- 1:20:44Speaker 3: We got to surpass you.
- 1:20:45Speaker 1: Okay, but how do we get to our first one?
- 1:20:48Speaker 1: For anyone out there listening, what advice would you give
- 1:20:52Speaker 1: realistically on what their chances are and what they'd have
- 1:20:55Speaker 1: to do to get their hat in the.
- 1:20:57Speaker 4: Race, The first step is to make sure that you
- 1:21:00Speaker 4: are financially.
- 1:21:03Speaker 3: Clean. Is your credit good check? Do you have a
- 1:21:08Speaker 3: history of saving?
- 1:21:10Speaker 2: Yes?
- 1:21:11Speaker 4: Do you have a pretty success substantial liquid amount of
- 1:21:17Speaker 4: savings at your disposal?
- 1:21:20Speaker 1: I mean I have a house equity equity? Okay, got
- 1:21:25Speaker 1: like a lot of equity. Okay, that's great. Okay, start there.
- 1:21:30Speaker 1: That's number one.
- 1:21:31Speaker 3: Two. Are you as an individual cool?
- 1:21:35Speaker 4: Are you clean? Do you have a criminal record? Do
- 1:21:38Speaker 4: you have you know, any sort of like degree history.
- 1:21:42Speaker 4: Do you have a college degree at AA, A BA
- 1:21:44Speaker 4: or whatever? You don't have to, but all that stuff
- 1:21:46Speaker 4: helps because your next step is going to be the
- 1:21:50Speaker 4: thout the application.
- 1:21:51Speaker 2: But don't you have how do you get into You
- 1:21:53Speaker 2: don't have to work at.
- 1:21:54Speaker 1: McDonald's, not before you apply? No, what about Hamburger University?
- 1:21:59Speaker 1: How does that work?
- 1:22:00Speaker 4: You get to Hamburg University when you're ready to become
- 1:22:02Speaker 4: a general manager.
- 1:22:03Speaker 3: It's our general manager training class.
- 1:22:06Speaker 1: But if you say you say you have a girl,
- 1:22:08Speaker 1: you got me excited.
- 1:22:09Speaker 5: Yeah.
- 1:22:10Speaker 2: But wait, okay, so I got like a Okay, I
- 1:22:12Speaker 2: got an a y like.
- 1:22:13Speaker 1: Oh, I'm hella good with money. I'm kind of cheap,
- 1:22:16Speaker 1: but ran businesses. No college degree. I have some liquid cash,
- 1:22:21Speaker 1: but I ain't gonna lie. I have a lot of
- 1:22:22Speaker 1: money and equity because I pay off my house way
- 1:22:24Speaker 1: too fast.
- 1:22:27Speaker 2: What else did you say I need it?
- 1:22:31Speaker 3: Criminal record?
- 1:22:31Speaker 1: No criminal record except for stealing like nuggets when I
- 1:22:34Speaker 1: was sixteen, But ain never been.
- 1:22:36Speaker 3: A record, So that's no record.
- 1:22:40Speaker 1: You're honest that I have a lot of integrity. Yeah,
- 1:22:43Speaker 1: I admit to my you miss doings.
- 1:22:47Speaker 2: Clearly.
- 1:22:48Speaker 1: I stole candy. I'm gonna say it. I stole candy
- 1:22:52Speaker 1: for me and my siblings. Okay, I admitted to it
- 1:22:56Speaker 1: because I.
- 1:22:56Speaker 2: Got caught and I didn't snitch on my siblings. My
- 1:23:00Speaker 2: parents did, I swear to God.
- 1:23:03Speaker 1: Jamaican mother, Jewish father. Who's afraid of the Jamaican mother.
- 1:23:07Speaker 2: She said, take her butt to the police. They took
- 1:23:10Speaker 2: me to police station, They took me to the store.
- 1:23:12Speaker 2: I had to apologize.
- 1:23:13Speaker 1: Then I had to go to the police tell them
- 1:23:16Speaker 1: my mom misfortunate for three candy bars. And I'll tell
- 1:23:18Speaker 1: you right now, my siblings listen, there was a reesis.
- 1:23:21Speaker 1: It was a butterfinger, and I think like a TwixT. Okay,
- 1:23:23Speaker 1: I have three siblings, one for each of us did
- 1:23:26Speaker 1: not snitch and not got punished, and it was humiliating.
- 1:23:31Speaker 2: And I promise you I ain't never stole since. Wow,
- 1:23:35Speaker 2: that's crazy, right, So you know what I'm saying. You
- 1:23:37Speaker 2: think we're gonna do that to Zaryan Caleb?
- 1:23:40Speaker 3: No?
- 1:23:40Speaker 2: No, okay, anyways, thank you so much.
- 1:23:43Speaker 1: But before we close out, I want for everyone that's
- 1:23:47Speaker 1: listening to this interview or the Family Secret is out?
- 1:23:51Speaker 1: What can they learn from The Family Secret? Says the
- 1:23:54Speaker 1: Business and Franchise Owners Guide to Building Generational Wealth? What
- 1:23:58Speaker 1: can we learn from this book? Just a snapshot?
- 1:24:01Speaker 2: Difranctly sure, some.
- 1:24:03Speaker 4: Major takeaways are going to be figuring out what your
- 1:24:06Speaker 4: thrive factors are. That's a phrase that I kind of
- 1:24:09Speaker 4: coin to help you figure out where your passion and
- 1:24:12Speaker 4: your purpose intersect. Before you can enter a family business,
- 1:24:15Speaker 4: you need to figure out what that is and then
- 1:24:18Speaker 4: assess whether or not your family business can meet your
- 1:24:20Speaker 4: personal thrive factors. You're also going to learn a lot
- 1:24:23Speaker 4: about how to build and expand a business, whether it's
- 1:24:27Speaker 4: a family business or not. You're going to learn about
- 1:24:29Speaker 4: a lot about succession planning, which includes both passing it
- 1:24:32Speaker 4: on to another family member or passing it on to
- 1:24:35Speaker 4: someone outside.
- 1:24:36Speaker 3: Of your family.
- 1:24:37Speaker 4: And you're also going to get some information, really truthfully
- 1:24:40Speaker 4: about what it means to put your family first. One
- 1:24:42Speaker 4: of my favorite chapters in the book is chapter eighteen,
- 1:24:45Speaker 4: which is called The House Always Wins. And in that chapter,
- 1:24:48Speaker 4: I talk about what it means to make sure that
- 1:24:50Speaker 4: no matter what, at the end of the day, your
- 1:24:53Speaker 4: family and your family relationships come first, and I talk
- 1:24:56Speaker 4: about how you can make sure that you do that.
- 1:24:58Speaker 4: So that's kind of a brief snapshot of the family secrets.
- 1:25:02Speaker 4: And at the very end there's a bit of a
- 1:25:04Speaker 4: checklist and you can decide do I want to get
- 1:25:06Speaker 4: involved in a family business. Do I want to create
- 1:25:08Speaker 4: a family business? Do I want to take over a
- 1:25:11Speaker 4: family business. I give you some tips and thoughts about
- 1:25:15Speaker 4: what you can consider as you're making that determination.
- 1:25:18Speaker 1: And this book looks like more than like even if
- 1:25:21Speaker 1: you're like I love business books, but one of the chapters,
- 1:25:24Speaker 1: I said, like, be an expert on the competition. I think, yeah,
- 1:25:28Speaker 1: like this just sounds like a really all the way
- 1:25:29Speaker 1: around great business book.
- 1:25:32Speaker 4: And I will tell you the feedback that I get
- 1:25:35Speaker 4: most often is I loved the family stories that you told,
- 1:25:40Speaker 4: because all in here is background history and quite honestly
- 1:25:46Speaker 4: inspiration relating to my mom's story, relating to my sister
- 1:25:50Speaker 4: and I how we kind of came in. And then
- 1:25:51Speaker 4: I also interviewed several other family businesses to find out
- 1:25:55Speaker 4: their secretcy success because it's not just our secret, but
- 1:25:59Speaker 4: there are things that are common to businesses that anyone
- 1:26:02Speaker 4: can really take into account.
- 1:26:04Speaker 3: So people love the story. There's a lot of story.
- 1:26:06Speaker 1: Look at this, it says, know when the only solution
- 1:26:09Speaker 1: is vulnerable communication. This book sounds amazing just looking at
- 1:26:15Speaker 1: the chapters. And right now you can read it, but
- 1:26:18Speaker 1: very soon it will be on audio for all your
- 1:26:20Speaker 1: audio listeners. I am super grateful. I promise you you
- 1:26:26Speaker 1: could read text between my group chats. I was over
- 1:26:31Speaker 1: the hill when I found out I was gonna get
- 1:26:33Speaker 1: this interview. I've been bragging to everybody in name Mama
- 1:26:37Speaker 1: about this interview. So I am thankful for your vulnerability.
- 1:26:41Speaker 1: I'm also thankful that you fend me.
- 1:26:45Speaker 2: I'm thankful to know that if eating Wall Broke don't
- 1:26:48Speaker 2: work out, you know, you never know.
- 1:26:51Speaker 1: I may trying to, you know, go to Hamburger University,
- 1:26:55Speaker 1: staying to Broklyn. But no, thank you so much for everything,
- 1:27:01Speaker 1: every minute of you, and I promise you like you
- 1:27:03Speaker 1: are just incredible, Like we are soul sisters on another level.
- 1:27:08Speaker 1: And by the way, if you guys see me sweating
- 1:27:10Speaker 1: back here, I found out our AC went out.
- 1:27:13Speaker 2: A little backstory.
- 1:27:14Speaker 1: Our AC went out, and I called your publicist and
- 1:27:18Speaker 1: I said, oh my god, it's eighty five degrees in here.
- 1:27:21Speaker 1: She cancels, I totally understand. I will be devastated. Do
- 1:27:25Speaker 1: you think she if she cancels, But she probably's gonna
- 1:27:27Speaker 1: cancel because anybody would cancel.
- 1:27:30Speaker 2: You know, and she, you know, Carrie didn't cancel. She didn't.
- 1:27:35Speaker 1: She showed up, told my producer, it's gonna suck for
- 1:27:38Speaker 1: you today because you know, I don't think we have
- 1:27:39Speaker 1: enough time to go buy fans. But everyone's you know,
- 1:27:43Speaker 1: I just want you to know that, like no matter
- 1:27:45Speaker 1: how big someone is or out of reach or or
- 1:27:48Speaker 1: what have you, you know they're still human and they
- 1:27:51Speaker 1: understand the mission.
- 1:27:52Speaker 2: And I really appreciate that you came out.
- 1:27:54Speaker 4: I'm so grateful to have been here today, to have
- 1:27:58Speaker 4: been able to share with you. You're so authentic and
- 1:28:03Speaker 4: you've been so welcoming and kind and sharing stories with
- 1:28:07Speaker 4: me like your real life, and I appreciate that. I
- 1:28:10Speaker 4: am truly over the moon and I'm so grateful.
- 1:28:14Speaker 1: Thank you, and hopefully we go see you at every
- 1:28:16Speaker 1: other podcast on The Black Effect.
- 1:28:18Speaker 2: All Right, peace out, y'all, Thanks for tuning in. Bye
- 1:28:41Speaker 2: for more Eating while Broke from iHeartRadio and The Black Effect,
- 1:28:45Speaker 2: visit the iHeartRadio app, Apple Podcasts, or wherever you listen
- 1:28:48Speaker 2: to your favorite shows.