Latest / We Mean Business / How Charlotte Cruze Built Alice Mushrooms Into a $20+M Brand in 4 Years | We Mean Business
Transcript
- 0:02This is We Mean Business, a field guide for builders,
- 0:05believers, and gold operators. I'm your host, Monica Richards,
- 0:09and together we go beyond the headlines to sit down with the
- 0:12leaders behind the businesses, ideas, and movements shaping our
- 0:16world. Each conversation uncovers their principles,
- 0:19hard-won lessons, and defining moments, bringing you greater
- 0:22clarity, confidence, and conviction as you build what's
- 0:26next. Pull up a seat as we explore remote founder
- 0:29relationships, how to create a viral brand identity, and the
- 0:32right funding to scale to 10s of millions in revenue, all while
- 0:36quieting imposter syndrome. You are a masterclass in career
- 0:45reinvention and rapid business scaling. After a decade in media
- 0:49producing for NBC's Today Show and driving ad strategy for
- 0:53Refinery 29, you made a radical pivot into wellness. After
- 0:57earning your master's in food studies from NYU, you co-founded
- 1:01Alice Mushrooms in 2022. In less than four years, you've scaled
- 1:07this functional chocolate brand from a side hustle into an
- 1:11eight-figure powerhouse, backing it with over $8 million in
- 1:15funding from Unilever and celebrity angels like Zac Efron
- 1:18and Tiesto. Now you've entered over 2000 retail stores,
- 1:23including Air One, and we're laughing at that for a reason.
- 1:27And as COO, you're also the visionary behind Alice's viral
- 1:32brand identity. Charlotte Cruz, welcome to We Mean Business.
- 1:35Thank you for having me. Thanks for that intro. Yeah, so nice.
- 1:39I've
- 1:39been, I've just been so excited to interview you because one,
- 1:43I'm a huge fan of Alice in your product. We've been raving about
- 1:46the sleep mushrooms; they really, really do help. So I'm
- 1:49really excited that you're here. So on that note, what is Alice,
- 1:53and how does it actually differentiate?
- 1:55Yeah, so Alice, like the quick elevator pitch, right, is we're
- 1:57a functional mushroom chocolate supplement, which is literally
- 2:01and figuratively a mouthful, and essentially we take the power of
- 2:06functional mushrooms, which for so long had kind of lived in
- 2:09this world of powders and pills and tinctures that felt, in a
- 2:13lot of ways, very masculine. A lot of ways very reminiscent of
- 2:17pharmaceuticals. Always something that felt like
- 2:19something you had to endure right to get the benefit of, and
- 2:22just not very accessible. And we wanted to take that, make it
- 2:26enjoyable, make it mainstream, make it accessible for everyone.
- 2:29So we took functional mushrooms, put them in chocolate, and
- 2:33formulated them alongside botanicals, nootropics,
- 2:37adaptogens. So it's this very holistic supplement that you're
- 2:40getting that not only uses functional mushrooms but other
- 2:43ingredients that complement them. So a really key defining
- 2:49trait of Alice is that we formulate for an instant in the
- 2:53moment benefit, but also long term results. So functional
- 2:57mushrooms don't work right away, right? Like they they're all
- 3:00about the long game, as we like to say. Is if you take a dose of
- 3:04Lion's Manor, ratio, cordyceps today, great, nothing's gonna
- 3:07happen to you today. You need to be consistent with that, and you
- 3:11need to take it daily for at least really 30 days to start
- 3:15letting those nutrients compound. But we're all about
- 3:18instant gratification. Like my business partner and I are you
- 3:21know 30 something women. We don't we don't wait for things,
- 3:25so that's why we formulated it alongside botanicals and
- 3:28nootropics that will give you more of that immediate
- 3:31gratification. For example, our sleep chocolate yes has reishi
- 3:34mushroom, but has magnesium, zinc, chamomile, L-theanine-all
- 3:37ingredients we're familiar with that will put you to sleep
- 3:39tonight. Yeah,
- 3:40you go night night right away.
- 3:41Yeah, exactly. And the idea is, we're almost like the little
- 3:45joke we have is like we're tricking people into taking care
- 3:47of their long term health because we're giving them that
- 3:49instant like, okay, it worked. Now keep coming back, and it's
- 3:52only going to get better. So that's really the thesis behind
- 3:56Alice is just make it, put it in chocolate, make it joyful, and
- 4:01and make it something that feels accessible because I think for
- 4:04so long functional mushrooms have felt inaccessible or
- 4:06fringe,
- 4:08and they taste so delicious that you want to eat the whole entire
- 4:12package.
- 4:12Yeah, I can attest. Yes, they are really really good. The I
- 4:18often have double the recommended dosing, if not
- 4:21triple, I'm hard to put down. So like, I'll take two or three
- 4:24nightcap at night, but like, I can only handle one brainstorm
- 4:28during the day because that has some natural caffeine in it that
- 4:31like I get super locked in after one. And if I were to take two
- 4:36or three, I'd be like, whoa.
- 4:38So really, you built the brand Alice by taking the product, the
- 4:43focus, yeah,
- 4:44literally. I mean, it was my my business partner started her
- 4:47background's in pharmaceuticals, and she started formulating in
- 4:49her kitchen in Venice Beach for the things that she was
- 4:52struggling with most, right? And at that point, it was early in
- 4:55the pandemic, and it was sleep and focus and energy, which I
- 4:59think. We all were focusing with is just like up and down, right?
- 5:03And those in those mini days and hours locked in our houses. So
- 5:07she started playing around with it then in her kitchen,
- 5:09literally buying Trader Joe's chocolate and melting it down.
- 5:13And she had a homeopathic doctor, very Venice Beach,
- 5:15working beside her and kind of kind of playing mad scientist in
- 5:20the kitchen, and then you know, once she figured out there was
- 5:23something there, that's when we brought in like professional
- 5:25formulators and and PhDs and chocolatiers.
- 5:30So when you started off, did you only have how many product lines
- 5:33did you have? How many different? Just
- 5:34sleep and focus.
- 5:35Okay.
- 5:36So those are the two we launched with. Then about a year later,
- 5:39we launched Happy Ending or Libido Chocolate, and then this
- 5:43past fall we launched Party Trick, which is for social mood
- 5:47boosting, and Zen X, which is for stress relief.
- 5:50And can you mention what's coming out?
- 5:54Not yet.
- 5:54Okay, there's something good coming. Can also attest to that.
- 5:59So let's take it back to when you left turned into wellness
- 6:02and food from media. Yeah, what was happening to prompt that
- 6:06transformational pivot?
- 6:08Yeah, I mean, I've been working in media at that point for
- 6:10almost a decade. I was working doing branded content
- 6:14partnerships at digital publishers, so I feel like only
- 6:17people like 30 plus will remember this heyday of media.
- 6:20Yeah, it was always like Lexus and Refinery 29 bring you this
- 6:24video on like how to get to work in style, right? And now that
- 6:27doesn't exist, and publishers like that are struggling. But I
- 6:32had been doing that, and I spent a lot of time actually in men's.
- 6:35I worked at a men's publisher for quite some time, and I just
- 6:39got to a point where I was like, I can't come up with another
- 6:42watch campaign. Like, I can't figure out another way to sell a
- 6:46luxury watch to a finance guy. Like, I'm tapped out on my
- 6:50ideas, and I need to use my powers for good. And I kind of
- 6:55went down this rabbit hole of wellness and kind of finding
- 6:59myself and finding how I would feel good, and I got my yoga
- 7:04teacher training certification, and I did a bunch of like
- 7:07intense physical activities and challenges and whatever, and
- 7:12then really landed on okay, what is the most elemental way to
- 7:15feel good? And like, yes, there's movement, but food is
- 7:18kind of the most oft overlooked part of like our baseline
- 7:23functionality, and that's when I kind of really wanted to work in
- 7:27consumer, and I wanted to do something entrepreneurial. I'd
- 7:30always kind of had that itch, and it's funny; it's really hard
- 7:34to break in to early stage consumer because everyone wants
- 7:37someone who's done it before. So after enough job rejections at
- 7:42early stage companies that I admired. I found the master's in
- 7:47food studies at NYU, and I applied and got in, and it was
- 7:51like the best kind of way for me to break in through the noise
- 7:56through the industry. And so I started doing that part time
- 8:00while still working in during the pandemic, I went to Zoom
- 8:04grad school, which was crazy, and then kind of found my way
- 8:11from there.
- 8:12That's so smart to get the qualification, yeah. Though, so
- 8:15you
- 8:15have that to back you. Totally. I mean, it just legitimized me.
- 8:18I think right because everyone's like, "What is this girl doing,
- 8:20she like works over here. Why does she want to work over here?
- 8:23And then you get the kind of backing of your grad program,
- 8:27and then it opens a lot of doors. The bridge,
- 8:29yeah, yeah.
- 8:30What gave you the courage to make that pivot?
- 8:33I don't know if it was courage as much as I was just so fed up
- 8:38with the life I was living that I just got sick of it, and I
- 8:42think like if I really were to have had courage, I would have
- 8:45done it like three or four years prior. You know what I mean? But
- 8:49I think everyone just gets to a point where you can I cuss on
- 8:53this podcast?
- 8:54Go for it. Yeah,
- 8:54you just get sick of your own shit.
- 8:56Yeah,
- 8:56and you get over it, and I hit that point. And I think the
- 9:00pandemic was such a turning point for so many people in that
- 9:02regard, because you were just with yourself all the time, and
- 9:06you kind of couldn't run from things, and you couldn't
- 9:09distract yourself in the same way.
- 9:11Yeah, you were forced to heal and double down. Yeah, that's so
- 9:16interesting. Are you from New York?
- 9:17No, I'm from Lexington, Kentucky.
- 9:19Okay.
- 9:19Yeah,
- 9:20Southerner.
- 9:20Yeah, I love
- 9:21it. All right, so starting at the inception of Alice, you
- 9:25really have a unique founder story, as you mentioned prior,
- 9:28which may start happening more and more in this age of working
- 9:31remotely. So, can you share your founder story and what you
- 9:34learned from that experience?
- 9:36Yeah, I mean, our my founder story was so unique. I think, as
- 9:42you said. But it was, I think, the most unique thing was that I
- 9:45met my business partner on the phone across the country, and we
- 9:49started working together before we ever met in person. Yeah,
- 9:51which I think is something that's probably has been
- 9:54happening more and more, and and will continue to happen. I was
- 9:58at a conference the other day, and I met some. Co-founders,
- 10:00one's in New Zealand and ones in Austin. Oh wow! How does that
- 10:03even work? Like you got Austin State. Yeah, yeah. It's like
- 10:05what? We're just New York to LA. Yeah.
- 10:08How did you meet though in the first place? It
- 10:10was literally so. I mean, just the power of just networking and
- 10:15just like speaking what you want to anyone who will hear it. So I
- 10:19had started. I'd worked at a small consumer food company here
- 10:25in the city that did not make it. I worked at a lot of
- 10:28consumer food brands that did not make it, and through after
- 10:32that went under, started networking. The founder of that
- 10:35business had helped me and introduced me to some folks, and
- 10:39this guy who worked at Olipop and like kind of knew everyone.
- 10:43I got on the phone with him. Was like, I'm looking for something,
- 10:45you know, da da da. He then he lived in L.A. Was at a party at
- 10:50my business partner's house that she wasn't even hosting. Her
- 10:54roommate was hosting it, and she like went into the kitchen to
- 10:56get a glass of water, ran into him in the kitchen, and he was
- 10:58like, What are you doing? What are you up to? And she's like,
- 11:00"Well, if you know anyone, I'm looking for a co-founder, and
- 11:03then he put us on a text thread.
- 11:05Wow!
- 11:06And it was literally like, "Hey, you guys should talk, and then
- 11:09that was that.
- 11:10From there,
- 11:10yeah.
- 11:11Oh my god! Literally. So
- 11:12it's just like, I think pulling every thread. Yeah. And it's
- 11:17just every connection gets 20 more connections, gets 20 more,
- 11:20and then your web gets quite big.
- 11:22Is there anything that you learned from that experience
- 11:24with the remote founder story?
- 11:27I mean, I think again, it's just like being very open to what
- 11:30might happen. And I think, you know, probably two years before,
- 11:34I would have been like, I started a business with someone
- 11:35across the country, and then it it actually made no difference
- 11:39at that point, because even if that person had been in New
- 11:42York, yeah, we wouldn't have been allowed to hang out really
- 11:45since COVID. Yeah, yeah. So it's like, okay, let's just go for
- 11:48it. I think I think it really is just like being open to
- 11:51opportunities thrown your way and just like following your gut
- 11:54also, because I think we had met. I always laugh with Lindsay
- 11:58because her background was in pharmaceuticals, and so she had
- 12:01never really been accustomed to like office or Zoom culture,
- 12:05right? Because all of her meetings were in person, and she
- 12:07was driving around and da da da. So the first like two months we
- 12:09were working together, it was always on the phone, and I was
- 12:12like, "What do you look like? Because she was like, "Why would
- 12:17I get on a Zoom? Right? Like I don't understand that. I talk on
- 12:19the phone and I meet people in person. But it was one of those
- 12:22things where I was like, I just followed my gut. I was like, I
- 12:25know that she's legit, even if I've never laid eyes on her
- 12:27before. Yeah, and we just kind of kept going.
- 12:32It's kind of like just saying yes,
- 12:34exactly saying
- 12:34yes to opportunity. What was that moment like when you first
- 12:38met in person? I would have been so nervous, like a blind date.
- 12:41Um, it was like I remember we met at one of our investors'
- 12:45apartments, and she came to New York, and we just did a
- 12:48co-working day. But it was quite seamless. Like I, I when I look
- 12:52back at that day, I don't remember the second I met her. I
- 12:55remember us just like sitting there and working together, and
- 12:59we had a great day. And then we went to pasties that night and
- 13:01got martinis, and we were like, "Hell yeah,
- 13:03yeah, let's do this, do this. Yeah. So before we dive into the
- 13:08massive scaling of Alice, another incredibly interesting
- 13:12origin of Alice is that you launched it while working, like
- 13:14you said, a head of growth at TBH. Yeah. So, did you sleep?
- 13:19Yeah, that was a crazy time because I was part time as a
- 13:23head of growth at a scaling celebrity founded like Nutella
- 13:27alternative. I was in grad school and was working on the
- 13:31pre-launch side of Alice. And for a minute there, I was
- 13:35teaching yoga too, which I had to be like, no, one thing has to
- 13:38go to the best. Yeah. So that was, I mean, I loved that
- 13:41honestly, and that's advice that I give a lot of aspiring
- 13:44founders. Is like to me, I didn't have the savings. I
- 13:48actually, in fact, had credit card debt. I didn't like. I
- 13:50didn't have the luxury of quitting what I was doing, not
- 13:54having an income, and like following a dream. And so that
- 13:59is what made sense for me to like support myself and actually
- 14:04show up and be able to build a business that we wanted to build
- 14:06and not rush things and not I think just make nearsighted
- 14:11decisions. So I always tell people like make sure that your
- 14:16finances are taken care of and you're supporting yourself
- 14:19somehow because I think there's so much of that kind of I think
- 14:24it's a harmful narrative of like quit your job and follow your
- 14:27dream because that's actually not practical and that's not
- 14:30safe for a lot of people.
- 14:33100%
- 14:33yeah.
- 14:35Did you have any systems that you put in place for work
- 14:37balance?
- 14:40You know what I did is I I mean I'm notoriously terrible about
- 14:44this. Like I will just work all the time, and it then I burn
- 14:48myself out, and it's like this terrible kind of up and down. So
- 14:53what I did, I think like right after we launched Alice, was get
- 14:56a dog, and that is a great. Forced boundary because you
- 15:02literally can't ignore it. You have to go outside two or three
- 15:06times a day. You have to be on some kind of schedule. Like my
- 15:10dog literally will close my laptop. Like she comes over and
- 15:13pauses and is like, "Stop.
- 15:15Take me outside. Take me outside. Yeah.
- 15:17I really think that's the best way.
- 15:19That's for me. That's like the only way
- 15:20is to have, like me logging off, or not logging off, negatively
- 15:25impact another being, and that's what'll get me to do it.
- 15:29Right, and a being that is sad. Yeah, yeah, 100% I'm gonna send
- 15:34this clip to like all dog rescues.
- 15:36Yeah, get a dog. It's the best thing you can do for your mental
- 15:38health.
- 15:39That is such a good piece of advice. Thank you. Yeah, how did
- 15:42you avoid bootstrapping your business?
- 15:45We were very fortunate. So Lindsay has she in LA was around
- 15:53a lot of kind of exited founders or folks who had been quite
- 15:56successful in their business. There's such an amazing
- 15:58community in LA of people in that place, and when she had
- 16:03originally had the idea, one of those people kind of called her
- 16:08out of the blue and was like, "Hey, I've been thinking about
- 16:10your idea. Here's some money to figure it out. Wow. Yeah. And
- 16:15she's, you know, like when she tells the story, it's crazy
- 16:17because she was just driving and she'd pull over on the side of
- 16:19the road and started crying and I was like, "Okay, this is real.
- 16:22You know, just you know, someone I really admire and respect just
- 16:25put this vote of confidence behind me, and now we're gonna
- 16:28do it. And so that's what enabled us early on to get these
- 16:33formulators, enabled her to find me, get the branding, pay a
- 16:39designer to help with the branding, kind of that ideation,
- 16:42and just like you know, get a Google Drive workspace, and get
- 16:46a Gmail, and like get an Asana, right? All of those things that
- 16:49you just need to do that you know add up and can cost money.
- 16:54And then once we we we took that, I mean, quite far. And
- 17:00then once we had took the
- 17:02initial funding quite far, okay.
- 17:04And then once we actually had our first sample product, like
- 17:08we went out and visited our manufacturer, decided that would
- 17:10be our manufacturer, had them make sample batches. We were
- 17:15like, okay, like this is like very real now, and so we went
- 17:19out pre-launch and raised a pre-seed.
- 17:22Okay. Yeah. So really, walking that back, it's about just
- 17:26talking about it.
- 17:28Yeah.
- 17:28Because Lindsay was going around talking about it.
- 17:30Exactly.
- 17:30And then this person picked it up and said, "Let me help. Yeah.
- 17:33Incredible. Yeah. Okay. So be open and talk about it. Yeah. To
- 17:36everyone. So then, when you're you're saying you took those
- 17:41funds pretty far. Which pockets did you allocate those funds
- 17:44first to build your foundation?
- 17:45Yeah, I mean, kind of the like foundational stuff of get brand,
- 17:50get a manufacturer, get a formulation, just like product,
- 17:53right? But then I think what we did, which was quite different
- 17:56and is not necessarily the advice I give everyone, but we
- 18:01knew that we wanted to be quite brand forward, yes, and I think
- 18:06that shows, right? Yeah, and that was extremely important for
- 18:11us too, because of our niche functional mushrooms. Not
- 18:15something that people know a lot about, especially about four
- 18:18years ago. I mean, it's still a high education product, but four
- 18:21years ago it was extremely high education. Yeah, new category,
- 18:25new form factor, first time found. You know, we just we knew
- 18:29that there were going to be a lot of hurdles. We were going to
- 18:32have to jump, and brand could be the thing that would help us a
- 18:36lot. So we invested quite a bit in our initial photo shoots in
- 18:42building out our website. I would say like probably a lot
- 18:46more than I would advise most brands to do when they're
- 18:49starting out. But it made it so when we launched and started
- 18:53sending out emails and started you know getting attention to
- 18:56the brand, people landed on our site and they were like, "Oh,
- 18:58this looks like an established brand already. This looks very
- 19:00thoughtful. This looks very intentional, and I think that
- 19:04served us extremely well. Right, like we got a feature, a profile
- 19:07in Forbes two weeks after we launched. So I think like
- 19:11there's all of these things that support that, but it also it was
- 19:14a bet that we took, for sure.
- 19:16Did you have a publicist for the Forbes, or did that naturally
- 19:19happen? Okay, so you also invested in publicity? Yes.
- 19:22Yeah. We had a PR team early on, and then we had our digital
- 19:26agency that kind of built everything. I mean, we started
- 19:29doing paid ads the day we launched. We did a big party in
- 19:33Venice the day we launched as well. We did a big influencer
- 19:38seating push. So like we came out definitely with a bang that
- 19:44you can only do if you have funding.
- 19:46Did you do another like a seeding round after that initial
- 19:49investment?
- 19:50We kind of kept the through the mechanics of what we did was
- 19:53called a safe note. You can kind of keep it open. So we did kind
- 19:56of rolling funding that was you know. Pre-launch and then kind
- 20:00of through after we launched, where people were very excited
- 20:03after we launched by the early track. Yeah.
- 20:05Did you have? Did you hire someone? Did you work with
- 20:07someone to do that, or did you do that?
- 20:09No, we do that.
- 20:10Okay. Yeah. Good for you. It's
- 20:12it's a full time job.
- 20:14What do you what What is your biggest tip for that? Like to go
- 20:17out and ask for funding. Like what do you do first?
- 20:20Yeah. I mean, get a product. Get like I think just have your
- 20:24vision really dialed because it's really easy to tell when
- 20:27someone does or does not have their vision dialed. Your story,
- 20:31like why you, why now, why this founder. I think what people
- 20:34forget a lot when they're early stage funding is that investors,
- 20:38even like up to a Series A and funding, like investors are
- 20:42betting on the founders, and this is something that I've
- 20:45really only come to learn in the last little bit. And you know,
- 20:47I've gone through three or four funding rounds at this point. Is
- 20:51like, yes, they have to like the category. Yes, there's a lot of
- 20:53fundamentals that have to make sense, but they're betting on
- 20:56you. So like, you need to come correct. You need to come with
- 21:00with your with your just everything dialed, and so I
- 21:05think what we did obviously we had product we had proof of we
- 21:08we were in a category that a lot of people continue to be very
- 21:12excited about. I mean, one of my hacks was my husband literally
- 21:17taught Excel modeling at Columbia Business School, and
- 21:19he's like brilliant with Excel and numbers, so he built our
- 21:23financial model when we started, which is his sweat equity. But
- 21:28literally, we had all these like private equity guys being like,
- 21:30"Wow, your model is quite good. I was like, "Yeah, I didn't.
- 21:36Basically, yeah, the other half. But I think like a beautiful
- 21:39deck, having an idea of what your finances are going to look
- 21:43like, having that dialed, I think, like a really clear
- 21:47picture of how much money you need, when that's going to run
- 21:50out, and it's always going to change. But like, people just
- 21:52need to know you're thinking about that stuff,
- 21:53like your projections. Yeah, how far into the future do you did
- 21:56you go for those projections? We
- 21:58did like eight years, which was so silly. Like, no one wants to
- 22:02see that. Like literally, some people were like, "Trim that. I
- 22:06mean, it makes no sense. You have no idea, right? I think
- 22:10ultimately, when you launch, it's good to show what you think
- 22:12you can do the next two to three years. What everyone kind of
- 22:15knows that, like, it's after six to 12 months, it's a little
- 22:19fugazi fugazi. You'll figure it out,
- 22:22right?
- 22:22Yeah.
- 22:23Okay. So going back to you were talking about influencer
- 22:26marketing. This has been a huge piece to your marketing
- 22:29strategy. So you took a really different kind of personalized
- 22:33approach. Can you tell us about that? Because that was at the
- 22:35beginning of your launch as well, correct? Yeah. Okay.
- 22:37We, you know, to this day we really haven't paid any
- 22:40influencers. We've done much more. Yeah. By the way, you
- 22:43still
- 22:43have a groundswell of press.
- 22:45Yeah, which is great. Yeah. I think it's really like we have
- 22:50been quite thoughtful about how we gift, how we speak to, how we
- 22:54show up. Again, I think it's it's an element of brand as well
- 22:59that you know people are excited to get our product, and they're
- 23:01excited to post about it. But what we did when we launched,
- 23:05which helped us get a lot of buzz right away, was we we found
- 23:09like 100 150 influencers that Lindsey and I had worked with at
- 23:14previous jobs or friends of friends. You know, we just kind
- 23:16of our PR team helped us, yeah, and we got this kind of master
- 23:19list of people that we loved, and we literally like packed. I
- 23:24mean, there's photos of Lindsay and I at her house in LA, like
- 23:27with boxes everywhere. Packed all these boxes. We went and
- 23:33rest in peace to this place, Flower Boy, which was my
- 23:35favorite flower shop. I remember that. I lived in LA for 13
- 23:37years, and I can't believe Flower Boy closed.
- 23:40I know.
- 23:41I love that place so much. But we went to Flower Boy and got a
- 23:43ton of live flowers, and then literally put live flowers in
- 23:46each of these like hand packed boxes, and then overnighted
- 23:49them. So when they opened it, the flowers would still make
- 23:52good, and like everyone had a handwritten note that was
- 23:54specific to them, and like merch and chocolate, and you know it's
- 23:59our launch day. We're so excited for you to be the first to try
- 24:03it. So it was so cool because like the couple of days around
- 24:05launch, it was just like posts and posts and posts coming in.
- 24:08Yeah. So we got that virality, and I think if you do it right
- 24:12and with enough intention, it's like something that you can do
- 24:16scrappily.
- 24:16Yeah.
- 24:18And not have to you know pay a ton of money for. I mean, we did
- 24:22pay a lot in like overnighting the ship, fresh flowers. Yeah,
- 24:25like yeah.
- 24:26But that is such a special. I mean, chocolates and flowers.
- 24:29Yeah, so good. Did you have to research everyone before you
- 24:32wrote the notes?
- 24:34Yeah, like we would go on their pages and be like, "I love your
- 24:36dog, peaches, or whatever. You know what I mean? Yes, yes,
- 24:39that's so smart. Okay, so fast forward a little bit. We're in
- 24:44launch phase still, right? But where one of your early months
- 24:47generated 40k in revenue, right? And yeah, that was early launch.
- 24:51That was month one. Okay, so how did you? We've talked about the
- 24:54influencer strategy, but how did you ensure the launch of Alice
- 24:57would actually stick?
- 25:00You know, it's funny when you say like insure because who
- 25:03knows? We just set everything up and we're like, here we are. But
- 25:08fingers crossed. Yeah, like I said, I mean, we did this huge
- 25:10event on day one, which we actually did 10k on our first
- 25:15day, which was crazy because we
- 25:18and but okay, but how much is how much is 129? exactly. So you
- 25:22did 10k in one day.
- 25:23Yeah. So we, I mean, we had an event and we sold product at
- 25:28that event that night, and it was funny. It was like as the
- 25:30night went on, I was like, okay, we've made $9,000, and I like
- 25:33got on the mic and I was like, who wants to help us? So it was
- 25:35like an auctioneering. That's awesome. So like all of us have
- 25:38it in
- 25:39person.
- 25:40Not all of it, but I'd say we probably sold like two or 3k in
- 25:43person at that event because everyone was just so excited.
- 25:46Yeah, and it was it was a really fun party. And I mean, Lindsay
- 25:52and I really just like blasted it to our friends. Yeah, you
- 25:56know, like I said, the website was in a really great spot. We'd
- 25:59already kind of built out an email list.
- 26:01We'd
- 26:01you know been on our Instagram for a bit, kind of building a
- 26:04mood board that had attracted some followers, and then we
- 26:08started running paid ads pretty immediately. So that wasn't like
- 26:12a day one thing, but by day two or three, we were running paid
- 26:14advertisements on Meta, driving to the site. So we kind of like
- 26:18just turned everything on. But what I'll say is like that just
- 26:23has so much to do with product market fit. Like when I had been
- 26:26at other businesses and you know these businesses that have no
- 26:29longer exist, right? I was so excited about them and I wanted
- 26:32my friends to try and they were like cool, like you know maybe
- 26:36I'll order it or like love the idea, proud of you, but like
- 26:39there wasn't like I need that, and then the day that we
- 26:42launched Alice, all of my friends ordered it, and I was
- 26:45like, okay, there's something here, and like the the product
- 26:49market fit was just so clear, right? Like instantly, and so
- 26:54that is what I think fueled
- 26:56us a lot
- 26:57in those early days.
- 26:58When you ran those paid meta ads on day two was that what the UGC
- 27:03that you that was yielded or was that your photo shoot that you
- 27:07yeah our photo shoot okay so it was like follow static yeah okay
- 27:10yeah
- 27:11okay so that way you knew exactly like what the esthetic
- 27:14was going to be yeah yeah okay so one year later you scaled
- 27:18Alex to six figures per month can you share meaningful tips on
- 27:22how to scale fast but also sustainably? Yeah,
- 27:27that's like the question of the hour, right? I think keeping
- 27:31your team as lean as you can. Those first bit, it was like
- 27:35literally just Lindsay and me for quite some time, and we had
- 27:40some great agency partners, but outside of that, you know, we
- 27:43tried to keep things super lean. I think you can now, like with
- 27:47AI, it's crazy what you can do in terms of keeping things lean
- 27:51and moving really fast and moving efficiently. But at that
- 27:55time, I mean, I think the biggest thing you can invest in
- 27:57early on is your brain and like creative strategy, because I
- 28:03think the way that we were able to scale was like our ad
- 28:05creative was really good and it was really catchy. And we would
- 28:08spend hours every week brainstorming new ad creative
- 28:11ideas and hooks and captions and how this should look here. And
- 28:16we were really intense and meticulous about it. And Lindsay
- 28:20and I have, you know, were slightly less involved in that
- 28:22at this point because it's kind of its own huge machine. Yeah.
- 28:25But in the early days, like pretty much our sole focus was
- 28:29on ad creative, and I think that is again what helped us so much
- 28:35because we were kind of in it. And I think, too, like what
- 28:42people don't really realize is sometimes your ad creative can
- 28:45be, you're like, well, it doesn't have to be on brand
- 28:47because it's just performance creative and it's whatever. But
- 28:49more people see that than see your organic channel. Yes. And
- 28:54so yes, I'm very much like definitely throw performance
- 28:57stuff in there. We do that. Obviously, that you know doesn't
- 28:59feel like the most Alice thing you've ever seen, yeah. But
- 29:02overwhelmingly, when we were early days, all of our
- 29:05performance creative was something we would have also put
- 29:08on organic, and I think that served us well into just like
- 29:12the brand Halo.
- 29:14When you were starting out, this question was not on the pre
- 29:17questions. I'm sorry, but I have to ask: Did you ever receive any
- 29:21feedback on two blonde women co-founding?
- 29:25You know what? No. And we were really prepared for that.
- 29:29Yeah.
- 29:29But no, we never did. I think maybe we got ahead of it. Like
- 29:35we were, we're always saying like we're quite aware that we
- 29:39are two blonde hair, blue eyed women. Optics. Yeah. Starting a
- 29:43business that is using a lot of traditional Chinese medicine
- 29:48ingredients, and like we were always kind of the first to say,
- 29:50like, hey, we didn't invent this. We the stuff has been
- 29:54around for quite some time. We're not, you know, turning
- 29:58into some novel ingredient that we're. We found right. It's just
- 30:01like we're trying to paying
- 30:03homage,
- 30:03right? Like we're just trying to package this in a way that makes
- 30:06it accessible to the mass consumer.
- 30:08Yeah, I'm. I'm. Yeah. So the the tip there is to just get ahead
- 30:12of it.
- 30:12Yeah,
- 30:13and be prepared.
- 30:14Yeah, I think with anything, people might criticize you for.
- 30:16Yeah,
- 30:16get ahead of it.
- 30:17Yeah. Can we talk about experiential marketing?
- 30:20Yeah,
- 30:20you've done okay. So there was this vintage ice cream Coachella
- 30:24that you launched, and this was it. Ended up being a really
- 30:27viral moment for Alice, but I have a feeling that virality
- 30:31wasn't just of luck. There had to be some strategy behind it.
- 30:35So, what happened there, and then how did you establish that
- 30:38idea in the first place?
- 30:39Yeah, it was Lindsey's idea. She's such a creative genius.
- 30:43This ice cream truck
- 30:45to
- 30:46drive around and kind of serve Alice and get it out. And we'd
- 30:50had the idea even before launch. Like we knew we wanted to do it
- 30:53kind of from day one. Like what a fun thing this was! Right,
- 30:55Coachella is the
- 30:56perfect place. Yeah.
- 30:57Well, it was it was one of those things where Coachella just kind
- 31:00of happened. So we got the ice cream truck. It's a vintage 1969
- 31:05Chevy ice cream truck. It has no windshield wipers, no rearview
- 31:09mirrors, no gas gage. It doesn't actually lock. You could stick
- 31:13anything into the ignition and turn it. Oh, doesn't have to be
- 31:16the key. Okay, fine. Yeah, like this. This car is like such a
- 31:20beater, but we loved it. No power steering, so like if you
- 31:23don't have good core strength, yep, you can't turn that's over.
- 31:27And we rented it for a month and did I think 30 events. Wow.
- 31:33Yeah, because it was I think so often now you can launch a brand
- 31:37and do it online, and everyone is like, okay, that seems just
- 31:40like another internet brand, and I don't trust it. And I think
- 31:44the most important thing that consumers look for now is trust,
- 31:47because everything is AI, everything is this. Yeah, like,
- 31:49are there people behind this? Is this thoughtful? And like,
- 31:52that's what I think comes forward too when you put a lot
- 31:54into creative. Is like people can tell it's thoughtful, and
- 31:57it's a human, not a robot brain behind it. But so we got this
- 32:02truck, and we just wanted to like be out there and bring
- 32:05Alice to people, and kind of put faces to the product, and and
- 32:10have this experiential moment to take it outside of the Instagram
- 32:13squares. So we yeah we took it to farmers markets, coffee
- 32:17shops, bars, like I mean, everywhere, and we towed it out
- 32:23to Coachella, and we did Camp Poosh, and we did Revolve Fest
- 32:27at Coachella, and it was one of those things where I mean, it
- 32:30was like lightning in a bottle, where a lot of those things
- 32:33would have normally cost a lot of money for us to activate at,
- 32:36but we were so new, so everyone knew we were broke, and we were
- 32:40doing something that I think was like so interesting and so value
- 32:43additive that everyone just was like, "Come on out and do it.
- 32:48Wonderful. And we were like, "Great! Yeah. So we we would
- 32:52like serve ice cream, but do chocolate shavings on it, or we
- 32:55would we ended up doing melting down a lot of our brainstorm
- 33:00chocolate and dipping little like bananas. We'd half a banana
- 33:04popsicle stick, dip it in and make this like chocolate banana
- 33:07popsicle with whipped cream that people loved, and just like
- 33:10sweet treats and showing people different ways to enjoy the
- 33:13chocolate too. Like you can cook with it. You can do
- 33:15yeah
- 33:16all these different things.
- 33:17And then didn't your TikTok from Coachella receive like 100,000?
- 33:21We and
- 33:21it went viral.
- 33:23Maybe there was a TikTok around that time that went viral. I
- 33:28don't know if it was about the truck.
- 33:29Okay, but
- 33:30like around that time, we just had. I mean, I'm sure the
- 33:33truck's some way played into it. But I remember that it was this
- 33:38girl being like, "I have the gnarliest ADHD, and like this is
- 33:41the first thing that's helped me focus. Oh, that's so great!
- 33:43Yeah.
- 33:43Okay. So you've really just built this world that's kind of
- 33:47like Alice's world. Yeah. You've built a world around your
- 33:50product, right? Yeah. It's like yeah, and the experiential
- 33:52marketing just helps with that. Yeah. Supports that
- 33:54exactly. We I mean we love doing wacky stuff.
- 33:57Yeah. So collaboration has been an integral, very effective part
- 34:03of your marketing strategy as well. You've partnered with
- 34:05Fleur de Mal, with Harry Styles is it skincare brand pleasing
- 34:09beauty brand? They
- 34:09kind of do everything. Okay,
- 34:11his everything brand his everything brand, and HBO's mega
- 34:15hit TV series The Last of Us, which is so unique as well, and
- 34:19most recently with Joe and the Juice for a pop up. So, how are
- 34:23you accessing these A list celebrity and high network
- 34:26brands, especially when you were in the infancy stage?
- 34:29Yeah, Fleur de Mall. That was just such a perfect
- 34:34collaboration. Love and Jennifer, the founder, is so
- 34:38generous and just like spirit and attention, and she's so
- 34:43brilliant. And we had some mutual friends, and she, we
- 34:47talked to her because we were launching this libido chocolate.
- 34:50And so right around the time we launched libido chocolate, we
- 34:53did a little limited edition lingerie set, which was amazing.
- 34:57And I think like the beauty of these collaborations is that. If
- 35:00you can make it low lift on either side, it's you know it's
- 35:03just attention that can come to every brand that's part of it
- 35:08that you know is earned. It'll get pressed because it's
- 35:11interesting. So it's like it's great for brand all around. You
- 35:15know, with HBO they came to us, and I'll never forget. I'm like
- 35:20sitting in my chair. Phone call, the guy. Yeah, it was like I'm
- 35:23sitting in my chair and I get this email that's like HBO The
- 35:25Last of Us ex Alice and I was like, sorry, what? Fell out of
- 35:29my chair. It was the coolest thing. They were like, we would
- 35:32love to talk about you know licensing for season two, and
- 35:36you know we lost our minds, and they were great to work with
- 35:39through that. With were your
- 35:42products on the show? What was that collaboration? So
- 35:44essentially, they partnered with a few different kind of mushroom
- 35:48brands and other brands that were we did it with a guitar
- 35:51because Pedro Pascal's character is really the guitar. But we re
- 35:57like designed the outside of our brainstorm tin, which has
- 36:01cordyceps mushroom in it, which is the mushroom in the show, to
- 36:04look like infected, right? And so we did a limited amount of
- 36:09these special edition tins, and then we made this like only 100
- 36:13of these kind of moss boxes. It looked like they're kind of like
- 36:15in the apocalyptic world that had our tins in them. So kind of
- 36:19like playing a lot to the fans of the show and giving them
- 36:22collectible items, and then Joe and the Juice. We've had a lot
- 36:27of really successful kind of cafe and coffee shop
- 36:31partnerships because we're so easy to melt down into a mocha
- 36:37or incorporate into drinks of any kind. So we were friendly
- 36:41with the Joe and the Juice team, and that one just kind of
- 36:44naturally came about. I think again, it's like I said earlier,
- 36:47it's just about talking and yapping and being out there, and
- 36:51things will happen.
- 36:52Is that how Pedro Pascal invested through that
- 36:55collaboration?
- 36:56No, he invested before that actually. Okay, but the
- 36:58collaboration, like the HBO team, had no idea. No way. Yeah,
- 37:02they just reached out because they were. I know, and we were
- 37:05like, "Well, this actually really works out. Yeah,
- 37:07absolutely. So speaking of investors, you gain angel
- 37:11investors like Efron, Kevin Hart, Tiesto, Pedro Pascal.
- 37:14Yeah, how did that happen?
- 37:17It just kind of happens again, like through kind of these
- 37:20networks of, you know, you meet some people and you know do you
- 37:24see more people and you see more people and I think celebrities
- 37:28they they do like to put their money to work and take some bets
- 37:31and I think if you if you meet the right kind of folks who
- 37:35manage their money or manage the investment strategies it can be
- 37:39a really aligned fit
- 37:41yeah okay. And then for Series A funding, yeah, that was what
- 37:47like year three or four.
- 37:48Yeah, we closed our Series A little over a year ago. Okay, so
- 37:53year two and a half.
- 37:54Okay, did you learn anything from that experience? It was
- 37:57completely different from seating.
- 37:59Totally. Yeah. I mean, a Series A is a much more serious
- 38:03endeavor. It's it's all consuming, right? You're raising
- 38:08from funds, not individuals. That's a completely different
- 38:11type of investor that you're speaking to and learning from. I
- 38:16mean, it was it was definitely baptism by fire for sure, but I
- 38:22think we grew so much from that experience, and just kind of
- 38:27taking us to the next level of you know we started as these
- 38:30scrappy founders. I'd say we still are very scrappy founders,
- 38:33but the level of professionalism that I think we've gained over
- 38:35the last year and a half has been so important, and I think
- 38:40fueled by okay, we are at this next level. We are working with
- 38:44people who are brilliant and quite professional and quite
- 38:49established. And so I think it's a lot of rising to meet the
- 38:54occasion. Did they give you any strategy, or did you learn any
- 38:56strategy throughout that time that you had to then integrate
- 38:59into the brand? Yeah, I mean it's amazing because when you
- 39:02are running your own brand, I think you can be, you know,
- 39:05you're a n of one. Like you only see your business, and so one of
- 39:10the big advantages of working with these investors who see
- 39:14everything is they know like what the key markers are of a
- 39:18good business. They know okay, you're actually not focusing on
- 39:20this thing enough here, or you're actually doing really
- 39:22well here. That I we can't benchmark ourselves against
- 39:26because we don't know what the rest of the market looks like.
- 39:29We don't know what people down the line are going to care
- 39:31about. That's what the investors bring, and so we were able to
- 39:35learn a lot about our business through raising this capital and
- 39:40bringing these people on board, that I think is is invaluable,
- 39:43and it helps you narrow your focus on like, okay, you know,
- 39:47retention is what matters most. I need to put my thoughts here
- 39:50because I need to be at this metric to gain this next unlock
- 39:53and unlock profitability this way, and da da da. And I think
- 39:56you just become so much smarter about the business in general.
- 40:00Did you work with someone?
- 40:02No.
- 40:02Through so you you did this sovereignly as well.
- 40:04Yeah.
- 40:05What's your first step if you want to engage in Series A? What
- 40:09do you do first?
- 40:11Well, I think it's you know knowing your business is at the
- 40:15stage that makes sense for that because if you're too early,
- 40:20right? I would, I would always encourage people to like go a
- 40:23safe note route or to go more of an angel route until it gets to
- 40:25a point where, like, okay, you know, it's time to be a big kid,
- 40:29revenue, okay, and distribution, and just kind of like you can
- 40:34feel it when the business is starting to get like big and
- 40:36real. That's like Series A time. First step in raising an A,
- 40:41yes.
- 40:42It's, I mean, I think it's one of the most important things to
- 40:45like stay very networked. I think investors don't want to
- 40:49invest in someone they met a week ago, right? Because again,
- 40:52like they're investing in people, and so a lot of the
- 40:56folks who have we've brought around the table are people that
- 40:59we've been talking to for over a year, just getting coffee with
- 41:02and keeping up to date on the business and building that
- 41:05relationship with. So then when it comes time, like hey, we're
- 41:08ready for this next phase, it's much easier because they already
- 41:11know they like you. They already know they like the business
- 41:13proposition. Then it's more about do the numbers work for
- 41:16our thesis and pulling all of that together. But I think you
- 41:20know the the real truth of being a founder is you're constantly
- 41:23raising. Right, you're it's never off, even if you don't
- 41:26have an open round, because you might have an open round in a
- 41:28year and a half, and you need to be talking to those people who
- 41:31will do that today. Right. So it's just always on. Like I
- 41:37would say, like the second you start a business, start talking
- 41:39to Series A investors and just warming them up, and you know,
- 41:43not in like a nefarious way, but just in like you're building
- 41:46that relationship. And I think it's important too for you to
- 41:48understand who you want to bring in because you're marrying these
- 41:52people, and so that year is not only important for them to get
- 41:55to know you, but for you to get to know is this someone that I
- 41:57want to work with for the rest of my business? Because it's not
- 42:01an employee. You can't fire them. Like you're you're in it
- 42:04together. It's a marriage. Yeah, it's a marriage. And I think
- 42:09it's again similar to the advice I gave earlier. It's getting
- 42:12your deck, getting your model, like getting getting your
- 42:15priorities vary in line. And like, what do you want that
- 42:18money for? What do you need that money for? What will it unlock?
- 42:21Investors really want to see the opportunity. So, like, okay, if
- 42:24I'm raising 5 million, that's going to get me to this X next
- 42:28tier threshold of revenue and this distribution and whatever,
- 42:31because they need underwrite against that for their return.
- 42:35So, I think just thinking strategically about like what
- 42:37actual opportunity you're presenting is, not just like I
- 42:40need cash to keep going, right? And I think, yeah, I mean it's
- 42:47just like networking and getting your deck out there and reaching
- 42:50out to people and you know raising, particularly a Series A
- 42:54is really really hard. So like another thing to prepare is like
- 42:58probably start going to therapy, like you know take care of
- 43:01yourself. Like, get yourself in a place where you can be very
- 43:03confident, where you're not going to take every no as a
- 43:06personal affront to you. Correct. Where you can build
- 43:09that resiliency because it's really, really hard. And like,
- 43:14that's not something that I had done before we did that, and so
- 43:17I had to learn the hard way. And I think that the the more you
- 43:24can get your house in order internally, like the smoother
- 43:27that process will go.
- 43:29And I can imagine getting those no's and be hard when you're the
- 43:34founder of this brand. The brand's your baby, so it's like
- 43:36an assailant, right? You know,
- 43:38right? It's really difficult as a founder, and like this,
- 43:41something that I work on all the time is like, right now there's
- 43:45Alice and my identity, and they're stacked. And how do I
- 43:48separate that? Because it can't live like that, or else you'll
- 43:51go crazy. And I think a fundraise makes that very, very
- 43:54apparent.
- 43:55That's really interesting. Yeah. Okay. During fundraising, I'm
- 43:59assuming you talked about retail.
- 44:00Yeah.
- 44:01So, or I should say, Series A funding. You talked about retail
- 44:05recently. You had over 2000 retail stores for Atlas, and the
- 44:08reason we were giggling in the beginning of this conversation
- 44:11about Air One is because Air One is like a miracle to get into
- 44:14and then to stay in. So, what is the most essential step we
- 44:18should take if we're pursuing retail?
- 44:20Yeah, I mean, retail is an amazing channel. I love retail.
- 44:23I think it is such an amazing place of discovery and just
- 44:29distribution and scale for a business. But I think the
- 44:32biggest thing is like you have to go in eyes wide open, and you
- 44:36know there there is this point of like do things before you're
- 44:38ready, which like yes, but retail I think is more of a no
- 44:42on that because we have been able to be quite successful in
- 44:46retail, which I think is a testament to our packaging. But
- 44:49I think one of the big reasons that we have found such great
- 44:53success in retail is that we had spent before we went mass retail
- 44:58two to three years building. Online presence for the brand
- 45:02and becoming kind of top of mind and buzzy, so that once we hit
- 45:06shelves, people were like, "Oh, I saw that on Instagram. I've
- 45:08been thinking about trying it. I'm going to get it, because
- 45:12then you know we came out of the gate strong. If we had launched
- 45:16in retail, you know, right away, that would not have happened.
- 45:20And you only get one shot at retail. You know, if you launch
- 45:24in you know a big national retailer and you're not selling,
- 45:28like they kick you out, and it's so hard to get back in. So I
- 45:32think it's you know being confident that your brand is
- 45:36resonant enough so that you can stay on shelf because like
- 45:41staying on shelf is harder than getting on shelf at the end of
- 45:43the day, so we, I mean we love it, but it is a constant
- 45:52monitoring of how are our turns doing? Do we need to be doing
- 45:54more demos? Do we need to be investing top of funnel here?
- 45:57How do we attribute what we're spending on meta ads to what
- 46:02we're turning in store, and then you get into a new phase of your
- 46:06business where it's like omni-channel, and it's really
- 46:09hard to attribute sales to certain things because it's hard
- 46:13to tell who saw this ad and then went into Target and bought
- 46:16this.
- 46:17Right, there isn't any tracking there. Yeah. So, talking about
- 46:21your visual ID, right? It's viral. It's beautiful. It's
- 46:25incredible. It's one of my favorite brands. If I encourage
- 46:28everyone to go on Alice's Instagram, I mean, it's like
- 46:31Chef's Kiss, 11 out of 10. So I think that you, and and correct
- 46:35me if I'm wrong, but I feel like you treat Alice as more of like
- 46:38a high end fashion house, yeah, than like maybe a consumer good.
- 46:42So, what is your secret to unlocking that really good
- 46:45signature branding, no matter the product?
- 46:48Yeah, I mean, I think it's just gut instinct and building out
- 46:52what you want to see in the world versus copying what's been
- 46:57done. I think that's what Lindsay did so well because by
- 47:00the time I met Lindsay, she had this logo and she had the idea
- 47:02for the tin, and I think the tin has been such a hallmark of our
- 47:06brand because every other supplement brand is in a bottle
- 47:10or a pouch, and this is so unique. It's so eye catching.
- 47:14You put this on shelf in retail next to a bunch of white pill
- 47:16bottles. Yes, this is what catches the eye, and so I think
- 47:21you just have to be, like, don't be afraid to reinvent the wheel
- 47:25a little bit. And you know, just because everyone else does this
- 47:30type of thing, it doesn't have to look like that. And so we
- 47:33really built Alice for what we wanted to see, which was a
- 47:37brand. I mean, I think we take a lot from beauty too. I think
- 47:39beauty does a lot of innovative packaging. They do a lot of that
- 47:43kind of aspirational kind of content and branding that we
- 47:46like to see. And I think that you know that's not something
- 47:52you really see in supplement. Like the the VMS world can feel
- 47:55so, for lack of a better word, dead or sterile, where
- 48:00everything just feels like white lab,
- 48:02yeah.
- 48:02But you know, and and we took a totally opposite approach to
- 48:05that to bring things to life. Like our our first photo shoot
- 48:07has defined really what we've done with the brand since then,
- 48:11which is always live botanicals, live grass, live flowers, live
- 48:15mushrooms, making people feel like they're in a world that is
- 48:18vibrant and in an aisle where most things feel sterile, this
- 48:25vibrancy I think really stands out and resonates. And so I
- 48:27think it's like finding that thing of yours that makes you
- 48:31unique and like leaning in really hard.
- 48:34So you mentioned that because this is a new category, your
- 48:37product requires a lot of education. Yeah. Yet your
- 48:39branding is very whimsical, right? You're creating that
- 48:42natural world around it. How do you integrate that education
- 48:45piece that's so important to convert customers?
- 48:48I think we try to do a lot on our website. So I think it's
- 48:52it's something that we kind of do is in our ad creative or on
- 48:56Instagram or you know anywhere that you're seeing our creative.
- 48:59It's a little bit more, come hither, right? Like, like it's
- 49:04engaging in a way that makes you want to click on it because it's
- 49:07beautiful, and you're like, you see just like mushroom
- 49:09chocolate, and you're like, what is that? That draws people in.
- 49:12It kind of stops the scroll, and then when they click through and
- 49:14they get to our site, or they start to look at the packaging
- 49:16and they look at the back, that's where it's loaded with
- 49:19information, and so we we like to give people as much
- 49:24information as possible because it it is still a product that
- 49:28people don't fully understand, and we've we've come quite a
- 49:31long way. But you know, we're always trying to crack that nut.
- 49:37Yeah. So you've also been very open about your imposter
- 49:42syndrome, and this is, I think, a really key piece to this
- 49:45conversation. So, especially with your most recent revenue
- 49:49projection standing at eight figures tall, what does imposter
- 49:52syndrome look like for you?
- 49:54Yeah, great question. That was a
- 49:56hard pivot, but we yeah no, I love
- 49:58it. I think for. For me, it's funny. Like I did not have
- 50:02imposter syndrome when we started because it was still
- 50:05like this little thing, and it was kind of low stakes, and it
- 50:08was a project, and like, why not me? Right? Like, let's do it.
- 50:12Yeah. And I think the bigger it gets, and the more I stand to
- 50:15lose, the more scared I get, and like, what am I doing here? And
- 50:20they're gonna find me out, and you know it's funny. I just
- 50:24read. I finished yesterday *Fame Sick* Lena Dunham's book, and
- 50:27she. I don't know if you've read it. I have she. She's amazing,
- 50:30but she talks so much about that. Like the bigger that girls
- 50:34got, the more she was scared of someone finding out that she
- 50:37wasn't supposed to be in the room. Yeah, and I think that is
- 50:42something that you know is a constant battle of you know, and
- 50:45then you've got people's livelihoods that are relying on
- 50:47you. We have a team now of over 10 people, and you know, if I
- 50:51mess up, that's a
- 50:52family. Yeah, but like that's right,
- 50:54exactly. And like, if I mess up and something happens, like
- 50:58that's 10 people's livelihoods. So I think just the bigger it
- 51:02gets, that pressure can make you be like, what? How did who
- 51:07picked me to run this? How'd that happen?
- 51:09But how do you set that voice aside so that you can continue
- 51:12to scale?
- 51:13I think it's you just you just have to, like it's not even a a
- 51:18conscious decision of like I'm separating that. You just like
- 51:21you live with it, and it sits there, but you can't give it
- 51:25air, and you just have to be like, okay, but I've got these
- 51:28100 things to do, and I don't have time for that.
- 51:31You're kind of in mom mode at that point. Yeah, you know, like
- 51:33you don't have a choice. You just get it done, right? Yeah.
- 51:36So you think that separating your personal identity from the
- 51:39brand identity helped that at all,
- 51:41I think. But that's still always an an evolving thing. Yeah. Um.
- 51:45I think just in some ways, like the further along we get, you
- 51:49just you start to it's almost like exposure therapy. Like you
- 51:53know, you just get a little bit more used to it, and you learn
- 51:55how to live with it on a daily basis. But like, I go to therapy
- 51:59once a week. I get acupuncture. I do all the stuff, you know.
- 52:02Take Alice. I take Alice. Yeah. I mean, we literally made that
- 52:05stress relief chocolate because Lindsay and I were like, "Ah, we
- 52:08need one. Yeah, yeah.
- 52:10When you walk into a room for, let's say, your Series A round,
- 52:15right? Yeah. You're going into a boardroom of investors. Do do
- 52:18you have a thing that you do before you walk in,
- 52:23I like to meditate and a lot of like box breathing. I find box
- 52:28breathing to be very helpful. A box breath is four counts in,
- 52:32hold for four, four counts out, hold for four, and like six of
- 52:36those breaths, and you're like a different person. So I think I
- 52:41mean that's something I take from my yoga training too is
- 52:43just like the power of breath, right? It just like changes
- 52:47everything.
- 52:48100%
- 52:49But I'm also someone who doesn't like to over prepare. Like if I
- 52:53get too in my head prior to a meeting and I try to prep all of
- 52:58this stuff and I'm gonna freak out. Whereas if I can like, I
- 53:01trust myself. I know that I know the answers. I go in. It's a
- 53:06much better situation.
- 53:07Yeah, that's good counsel. In between all your work, how do
- 53:11you keep the joy and magic alive in life? Because you work a lot.
- 53:16Yeah. Again, I would have to put back to animals. I also have two
- 53:20cats in addition to my dog, so I'm like that freak who lives in
- 53:24New York City with three animals. But it's kind of the
- 53:28only way. I think animals are the best way at getting you out
- 53:31of your head.
- 53:33Well, cats purr too, is so healing. Oh yeah, if you put the
- 53:35cat in your chest.
- 53:36One of my cats sleeps on my pillow with me and just purrs
- 53:38all night. It's like
- 53:39it's like scientifically backed to help your yeah your anxiety
- 53:42and yeah all of that
- 53:43yeah so we love that honestly like movement and exercise I
- 53:49started running in the middle of our like Series A race so last
- 53:53January I started running and I've run a couple half marathons
- 53:56since then and I think like having that type of similar to
- 54:01like the forcing of a dog to make you go outside is like if
- 54:06you're stuck on a training schedule and you're like okay if
- 54:08I don't take the hour to go run right now like that my next few
- 54:11runs are gonna be terrible you know like almost that like if I
- 54:15don't take care of myself there's a punishment yeah yeah
- 54:17yeah is is like the way I have to like back myself into
- 54:21corners, so running has been amazing, and I just like love
- 54:26the feeling of running. And I run with my dog, and yeah, I
- 54:31mean, spending time with people, like just like finding time to
- 54:36be with your girlfriends. But it's all easier said than done.
- 54:40Yeah, I love how you take the wild, which are animals, and
- 54:43then nature, and like that's your outlet. Plus, there's a
- 54:46reason. Like, if you think about more the morning show or shows
- 54:49like that, there's a reason that all of these people are out
- 54:51running. Yeah, like the TV shows actually show them running to
- 54:54burn off that scene. Like, there's a rhyme and a reason.
- 54:56Yeah, behind that. And can it be like somatic too? Like, a lot of
- 54:59times in my runs. Literally, start like shaking my arms out,
- 55:02and you can like get so much of that. And I probably look crazy
- 55:05like running through Prospect Park, shaking my arms. But not
- 55:07in New York. Yeah, I know. Like that's the thing in New York is
- 55:10like there's guaranteed 10 people crazier on the block
- 55:12next. Exactly,
- 55:13exactly. So we're gonna get into fast field notes before we
- 55:16close. What is your favorite part about being a woman In
- 55:20business,
- 55:22I think it's a superpower. I really do think that being a
- 55:26woman in business, you have so much more power than you think
- 55:31that you do, just from intuition and the way that women can read
- 55:35people and the way that you likely work harder than everyone
- 55:40else. And I think you're consistently underestimated. So
- 55:44I think in a lot of ways you can use it to be something really
- 55:47quite special.
- 55:48Turn it on its head.
- 55:49Yeah, exactly.
- 55:50What's your go-to AI tool at the same time?
- 55:54I'm in a marriage with Claude. Yeah, we talk constantly. Yeah,
- 56:00Claude told me I was beautiful the other day, so things are
- 56:02getting quite serious. Yeah, next level. Yeah, but no, our
- 56:06entire team is like quite native on Claude. Claude, and I also
- 56:11love Circle Back records all my meetings, but it doesn't have to
- 56:14join the meeting. Like it records from my desktop because
- 56:17I always think it's creepy when people's note like it's just
- 56:19distracting, and it also
- 56:20like dings a doorbell.
- 56:22Yeah, yeah, and I don't like it. And so my circle back joins like
- 56:26from it like records my desktop, and so then afterwards I like I
- 56:30have everything and it feeds into my clog.
- 56:32But then with that platform, does it know who is speaking?
- 56:36Yes.
- 56:37No way.
- 56:37Yeah, it's amazing.
- 56:38Okay. And if
- 56:39it like messes it up, I can go in and be like, speaker one was
- 56:42this person. Speaker two was this person.
- 56:44And then does it have the chat feature where you can ask it
- 56:47questions about what happened in the movie? Yeah, but
- 56:48it feeds into my Claude. So then I talk to Claude and I'm like,
- 56:51pull my notes, draft emails for me from this like go forward. Da
- 56:56da da da.
- 56:57Mhm. It's a great tip.
- 56:58Yeah.
- 56:59Speaking of beauty, thanks, Claude. You are a natural
- 57:03beauty, which is very Alice of you. So, one beauty product or
- 57:07service you cannot live without.
- 57:09Ooh, I, I've recently done RF micro needling.
- 57:18Okay, and what I was gonna just say is like, let's take it one
- 57:21step further. We'll say like one best beauty tip for looking
- 57:25regenerated, and that's exactly where you're going.
- 57:27Yeah, I mean, I like yes, I use a retinol, I use moisturizers
- 57:32and eye creams. I've now got net cream. You know, I love all of
- 57:35that stuff. But like, really, at the end of the day, like it has
- 57:39to be stuff you do at your derm, so I've done three sessions of
- 57:42RF microneedling this year, which I'm loving.
- 57:46So they're drawing blood. No, no, no.
- 57:48So radiofrequency microneedling. Oh,
- 57:50radiofrequency. Yeah,
- 57:51that's PRP that you're thinking of. This is like it's like a
- 57:54laser mixed with microneedling, so it like goes deeper. You look
- 57:58crazy afterwards for a day or two, and then you get those
- 58:00little like dots. The dot fades as it heals, but it makes your
- 58:04skin texture feel like so smooth and it's tightening and collagen
- 58:07building, the whole thing. And then you
- 58:09don't need as much makeup or no makeup at all, and you look
- 58:11regenerated. Such a good touch. Okay. Do you have any when you
- 58:14go to that?
- 58:15My derm. Okay. Tribeca Skin Center.
- 58:18Okay. That's awesome. Yeah. So closing. If our community takes
- 58:23only one single truth from our conversation here today to mean
- 58:28business, what should that truth be?
- 58:31Yeah, I think it's trusting your gut and just like knowing that
- 58:35no one's really going to know the right answer except for you,
- 58:38and there might be things that are you know distractions and
- 58:40flying around everywhere, but like, you at the end of the day,
- 58:43the most important part of business is trusting yourself
- 58:47because people are going to tell you a million different things,
- 58:50and only you can make the right decision. Whether that's through
- 58:53a business partner, whether that's through where to spend
- 58:55your company's finances, whether that's to raise money or not to
- 58:58raise money, and I think at the end of the day, you know what's
- 59:02right and trust yourself.
- 59:05Thank you. That was wonderful. Thanks for being here.
- 59:08Thanks for having me.
- 59:11If you've enjoyed this episode, be sure to follow and leave a
- 59:13review. You can also find us on social at We Mean Business Pod,
- 59:17and if you prefer to watch this episode on YouTube, go to at We
- 59:20mean business podcast. We're grateful you spent this time
- 59:23with us, and truly hope we've unlocked new ways of building,
- 59:26believing, and boldly operating. This podcast is brought to you
- 59:29by The Next Rodeo and Connoisseur Media, with
- 59:32production by Good Mess Media and Musik by Jam Musik
- 59:35Collective. From all of us, thank you for listening, and
- 59:37remember, the future belongs to those who mean business.