Latest / Keys To The Shop : Equipping Coffee Shop Leaders
254 : Holiday Hospitality Part 2
This is an especially important time of the year for coffee shops. The holidays are where our hospitality skills are put to the ultimate test. In the midst of COVID lockdowns and never before seen strains on small businesses, the holidays are a great opportunity for us to more deeply establish our commitment to each other and to the customers through how we show up in the cafe.
In today's episode we will be discussing some important points to consider as we enter into this season of holiday hospitality and how they will give you, your staff, and your customers the best chance at having a…
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