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ASAE 2026 Live: Ginger Ausloos on Leadership, Member-as-Customer, and the Power of Professional Growth
Live from ASAE Indianapolis 2026, The Association Podcast sits down with Ginger Ausloos, PMP®, AAiP, Vice President of Information Technology, at AACSB. Ginger shares a leadership approach centered on empowerment, open dialogue, mutual respect, and aligning team ideas to mission, vision, and values through strategic planning with a “member first” lens. She discusses the evolution of viewing members as both family and customers, why associations need a sales mindset and stronger cross-sell across departments, and how CRMs and processes are often underused without proper training. Ginger recaps…
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